외관

애너하임 내셔널 인 여행 후기

2 out of 5
애너하임 내셔널 인
2784 W Lincoln Ave, Dale Ave cross street, Anaheim, CA

이용 후기

5.6
평점 10 - 훌륭해요. 350개 이용 후기 중 59개" "
평점 8 - 좋아요. 350개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 350개 이용 후기 중 72개" "
평점 4 - 별로예요. 350개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 350개 이용 후기 중 105개" "

5.8/10

청결 상태

6.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Liliana

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 30일
We appreciate your positive feedback about our hotel Anaheim National Inn. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the stay
Staff was very friendly, check in and out was super quick and easy. Room was nice, everything was great for our needs. My only concern was how tight parking was, but well stay again for sure!
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 27일
Dear guest,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

8/10 - 좋아요

Angelita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Dear Angelita,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

4/10 - 별로예요

Andrea

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the location and price, didn’t like the maintenance (old and dirty).
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 10일
Thank you for staying with Anaheim National Inn. We have all renovated rooms. If you felt our room is old and dirty, you should call our motel office right away. The way we didn't charge you any room deposit, we would upgrade your room right away if you called us about old and dirty room. Thank you for your review.

2/10 - 너무 별로예요

Cat

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasn't even able to check-in. The on-site manager was very rude and told me to get off the property! I was completely appalled at his horrible attitude. I also checked the cleanliness of the pool and it was absolutely disgusting! I will never ever come back here! It was the worst hotel check-in experience of my entire life!!
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 5일
Guest never come to check in at the hotel, so we already issued the refund.

6/10 - 괜찮아요

Sophia

좋아요: 직원 및 서비스
The price was fair for what I needed for a one night stay. I would consider it an option again. I think some things could be cleaned a little more like the rack with the hangers had some odd brown spots. The person at check in was really nice.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Thank you for your reviews.We immediately took action and cleaned the spots on the hanger rack. We really apologize for that.We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfect for what I needed
I went to a 2-day music festival, and just needed to stay overnight. Got there shortly after check-in time started. Staff was friendly. Was assigned a parking spot, which was nice. Didn't have to worry about finding a spot when I got back to the show. Didn't know there'd be a fridge and microwave in my room. Bed wasn't all that comfortable, but better than the mattress at the last place I stayed at. Went to the show. Got back around midnight. No craziness going on in the neighborhood. Was able sleep soundly. Checked out by 11 am. Would stay here again.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 22일
Dear Frank, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. We are going to improve better mattress, Thank you for your suggestion. Thank you.

10/10 - 훌륭해요

Benedikt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and location. Very kind and helpful staff.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 15일
Dear Benedikt,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

10/10 - 훌륭해요

Rene

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 13일
Dear Rene, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very polite courteous and more than willing to help the view is nice the room was spectacular comfortable and very clean
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 5일
Thank you John for staying at Anaheim National Inn. We always give the priority to our valued guest, and you experienced it during your stay. Thank you for your reviews.

2/10 - 너무 별로예요

Tony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 1일
Thank you for staying at Anaheim National Inn.Please share your experience, so we can look in it and take care to solve the problem.Thank you for your reviews.

4/10 - 별로예요

Yira

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No guest allowed if not there for check in and the delivery of message was a bit harsh from female front desk worker.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 8일
Thank you for staying at Anaheim National Inn.We are sorry that you felt inconvenience about not allowing Extra Guest and about our guest policies. You can choose room type and number of beds as per your total guests at reservation time. We have setup for Auto reply message and it's delivered right after completing reservation. It has all details.Thank you.

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 8일
Dear Jose, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 - 훌륭해요

Estevan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was friendly and the room was nice and clean!
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 31일
Thank you Estevan for your reviews.We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book the room at our hotel, through Expedia.We look forward to seeing you again.Thank you.

6/10 - 괜찮아요

Marat

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 29일
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 - 훌륭해요

Venise

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 28일
Dear Guest Venise, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Thank you for staying with Anaheim National Inn. We look forward to seeing you again to serve you better services.Thank you.

2/10 - 너무 별로예요

Andrea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My reservation was for a non-smoking room and when I checked in, they gave me a smoking room which smell horrible, I was not even able to sleep due to the smell. One night there was enough to never come back. Also, the room was very dirty. Do not stay here.
2023년 7월에 1박 숙박함
답변 제공: G.M. 님, 2023년 7월 24일
Thank you for staying with Anaheim National Inn.Sorry for your inconvenience but, you yourself reserved a smoking room (see your reservation with Expedia that they sent right after you made a reservation). At check in time, we explained that you had a smoking room reserved and you did not complain or say anything at that time. If you had said that you wanted a non smoking room we would have been happy to change your room if it was available. All of our rooms are neat and clean.Thank you again for your reviews.

6/10 - 괜찮아요

sonia

2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 7월 24일
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

2/10 - 너무 별로예요

Kami

2023년 7월에 4박 숙박함
답변 제공: GM 님, 2023년 8월 8일
Thank you for staying at Anaheim National Inn.Please explain your complaint so we can improve that problems.Thank you.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Rude check in staff.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 17일
Thank you for staying with us.

2/10 - 너무 별로예요

Daniel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First off the manager is a disrespectful, misleading crook. We booked for 2 travelers, which was declared through Expedia AND the motel. I checked in and was waiting for my friend to arrive as they were a couple of hours behind, of which I let the manager know BEFORE checking in. I get settled and walk to the nearest pub for a beer. When my friend was set to arrive I left and went to check with the manager to see where they should park as we were assigned parking and did not want to take anyone else's space. He informed me there is only one spot per reservation. I ask if I can PAY for an additional spot. He starts yelling and say all the spots are full (a complete lie there were 11 spots available all night). When I told him that I would like a refund, he refused saying there's no refunds. I remind him that I purchased trip insurance through Expedia and would need A COPY of the contract to file a claim, to which he said he would call the cops. I call Expedia as there is no way to finish the claim without corresponding paper work, and after 2 HOURS, Expedia was able to get a claim filed for me. That to me screams fraudulent behavior so I reported him to the BBB. As far as the room? Cigarette burns everywhere, small, dirty. And there were at least 3 roaches crawling around. I am lucky I got my $100 cash deposit back but honestly worst experience at any motel in orange county, period. I don't know how this lazy, disrespectful cheat has a business license, IF he has one...
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 28일
Thank you for your reviews.

6/10 - 괜찮아요

Jose

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 5일
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 - 훌륭해요

Iris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 26일
Dear Iris. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Looks like new owner or management is really trying to clean the place up, and staff is very friendly and professional. The room was a little dirty, but not terrible for a smoking room
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 26일
Dear Jon. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you

6/10 - 괜찮아요

Ricardo

가족 여행
Parking was very limited.
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 14일
Thank you for staying with us. We have Free Parking for our guest.For convenience of our guest, we allowed 1 car per room and for that we have assigned parking. Everyone loved this facilities.We appreciates for your reviews.Thank you.

2/10 - 너무 별로예요

Joe

2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 5일
Thank you for staying with us and apricate for your review after good treatments.If you had any complain you could be tell us same time during your stay.

2/10 - 너무 별로예요

Richard

2023년 4월에 2박 숙박함
답변 제공: GM 님, 2023년 4월 11일
Thank you for your reviews.

8/10 - 좋아요

Phoathnou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is more space and clean. Also, easy access to parking.
2023년 3월에 3박 숙박함
답변 제공: GM 님, 2023년 3월 26일
Thank you for staying with us and thank you for your reviews.

8/10 - 좋아요

Krista

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will stay again
2023년 2월에 2박 숙박함
답변 제공: GM 님, 2023년 2월 25일
Thank you for staying with us.We will look forward to see you again.

2/10 - 너무 별로예요

Logan

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 4월 16일
Thank you

2/10 - 너무 별로예요

Carlos

2022년 7월에 5박 숙박함
답변 제공: mr 님, 2022년 7월 17일
Thank you.

10/10 - 훌륭해요

Miguel

2022년 4월에 1박 숙박함
답변 제공: mr 님, 2022년 4월 4일
Thank you for staying with us, and appreciate for your reviews. Hope to see you again soon!

4/10 - 별로예요

Erica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sketchy location
The room was non smoking yet the odor was coming through from the room next door which was smoking and it was too strong that I ended up canceling my reservation. It was clean but the beds were not comfy. Room was run down.
2021년 12월에 2박 숙박함
답변 제공: mr 님, 2022년 1월 4일
Thank you for your review.

2/10 - 너무 별로예요

Anna

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: GM 님, 2021년 10월 15일
Thank you.

2/10 - 너무 별로예요

Homero

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 5일
Thank you for staying with us and for your review. You made reservation for 1 person and you paid for only one person to Expedia/Hotel.com. You also registered with one person at hotel to at check In time. We also explained you about our policy and for extra guest, and you agreed with that. But after check in we find out that you had extra guest with you all the time upto check out. we called you 6 times in the room but you did not answer, we left the message on your given mobile number too, but you did not reply. When we called,You were inside the room with extra guest. So you lied. At check out time we told you everything and you accept that you lied to us. After all these we did not charge you for extra guest. You enjoyed your stay with your guest at our hotel, after that you wrote this review. So please think who is terrible. Thank you very much.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly! Check in and check out were very quick and easy. I had stayed once before a couple years back and it was just as pleasant as an experience. Next time I am in Anaheim, I will certainly be returning to this hotel. Very affordable, very close to beach and theme parks, clean and just a very nice place to stay!
2021년 8월에 2박 숙박함
답변 제공: GM 님, 2021년 9월 22일
Thank you for staying with us. We will look forward to see you again soon. Thank you for your review.

8/10 - 좋아요

Cadence

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 22일
Thank you for staying with us. We will look forward to see you again soon. Thank you for your review.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
2021년 7월에 4박 숙박함
답변 제공: GM 님, 2021년 8월 5일
Thank you for staying with us. Thank you for your review. We will look forward to see you again soon.

4/10 - 별로예요

Brendan

출장 여행
별로예요: 직원 및 서비스
2021년 7월에 1박 숙박함
답변 제공: GM 님, 2021년 7월 27일
Thank you for staying with us. We are really sorry for any inconvenience. At check in time we informed you that we allow only one car/one room and you have to register that car at check in time. You didn't inform office that at night time you will park unregistered extra car in someone else assign parking. we were sold out and didn't have any extra parking. That guest has to wait outside in parking lot for long time because you parked your unregistered car to their parking.

4/10 - 별로예요

Fernando

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth of a hotel
The experience for this hotel was the worst. The room was really dirty. The chair they had in it was so dirty.
2021년 7월에 2박 숙박함
답변 제공: GM 님, 2021년 8월 20일
Thank you for staying with us. We don't have these dirty sofa chair in any room. When you find our room this dirty, why did you stay in that room? why you didn't come to office and ask for refund?

4/10 - 별로예요

Alfredo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: GM 님, 2021년 7월 22일
Thank you for staying with us. Thank you for your review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room has microwave and fridge. Bathroom is clean. The outside hallway is narrow and there is only 1 exit to walk downstairs. That is a bit inconvenient when the room is all the way towards the opposite end.
2021년 7월에 1박 숙박함
답변 제공: GM 님, 2021년 7월 16일
Thank you for staying with us. We have 2 exit to walk downstairs. we are sorry for inconvenient. Thank you for your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스
2021년 7월에 2박 숙박함
답변 제공: GM 님, 2021년 7월 21일
Thank you for staying with us. Thank you for your review.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 7월에 1박 숙박함
답변 제공: GM 님, 2021년 7월 21일
Thank you for staying with us. Thank you for your review. We will look forward to see you again.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is close to freeways and store like walmart, dollar tree, disneyland.
2021년 6월에 4박 숙박함
답변 제공: GM 님, 2021년 7월 6일
Thank you for staying with us. We will look forward to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service!
2021년 6월에 7박 숙박함
답변 제공: GM 님, 2021년 6월 28일
Thank you for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was unkindness
2021년 6월에 1박 숙박함
답변 제공: GM 님, 2021년 6월 23일
Thank you for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El sevicio pesimo
2021년 6월에 4박 숙박함
답변 제공: GM 님, 2021년 6월 22일
Thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hair dryer, coffee, spoons, little details make a huge difference.
2021년 4월에 1박 숙박함
답변 제공: GM 님, 2021년 5월 22일
Thank you for staying with us. We will look forward to see you again. Thank you for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another awful place run by evil people. DO NOT STAY HERE. YOU WILL NOT GET YOUR DEPOSIT BACK. GANG MEMBERS EVERYWHERE.
2021년 3월에 1박 숙박함
답변 제공: GM 님, 2021년 4월 1일
Thank you for making reservation for 1 night with us and after that staying with us for 21 days. You asked for non-smoking room at check in time because you have baby with you, but when we find out you are smoking marijuana in our non-smoking room with baby inside, we asked you to check out from non smoking room. that's why you do not like this place. Thank you for your review.