테라스/파티오
예약 가능 여부 확인

르네상스 클럽스포트 알리소 비에호 라구나 비치 호텔 여행 후기

3.5 out of 5
르네상스 클럽스포트 알리소 비에호 라구나 비치 호텔
50 Enterprise, Aliso Viejo, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 801개 이용 후기 중 511개" "
평점 8 - 좋아요. 801개 이용 후기 중 197개" "
평점 6 - 괜찮아요. 801개 이용 후기 중 47개" "
평점 4 - 별로예요. 801개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 801개 이용 후기 중 18개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Charre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about this Resort. The options of exercising and relaxing, onsite dining and the trendy aesthetics. Confirmed our decision to stay at the R. The restaurant had so many different options and it was affordable. The lap pools to whirlpool and outdoor jacuzzi allowed for muscle relaxation at its finest. It boosts every exercise equipment and exercise classes (Shout out to Natalie our instructor!) that you can think of. It was a nice way to either regenerate your determination to workout or ignite your existing flame dor health and fitness. It was truly an amazing experience. The only downfall was the housekeeping was not timely for our room.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Bashir 님, Concord

가족 여행
Excellent customer service and very professional front desk clerks
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Khachatur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staf
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Niyazi 님, CLIFTON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Baddd
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Nolan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Kelli

가족 여행
별로예요: 청결 상태
It was ok. Wouldn't necessarily stay there again.
Meh, the hotel part of it was ok. There was debris all over the floor so who knows when the last vacuum ran through. Bedding was dirty, and the room itself was a little run down. I also thought the $35 parking fee was ridiculous for you to park your own car in the large empty parking garage across the street. The upside was the pool area for the kids to play and the lobby was nice. The fitness facilities looked nice but we didn't use them.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 8박 숙박함

10/10 - 훌륭해요

Jay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Bad service. No front desk help. No one to help with luggage or dolly. Very rude.
2023년 12월에 3박 숙박함

8/10 - 좋아요

kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Would like to have more towels at the outset.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Soci

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had a great gym. Location was not far from the beach areas.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great restaurant so I did not have to go out unless I wanted to. Great servers too. Mattress was the only downside of my stay. Lumpy and not comfy.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, I will be returning.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Alacia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved everything! The other reason why we rated it 4 is in 2023 if you’re a hotel with this reputation you should have mini fridges in every room. This is the first hotel of this reputation that we arrived with no mini fridge. Also, the TVs are outdated with apps and not connected to WiFi to even access the apps on them. Lastly, the sink clogged up continuously within 30-60 seconds. Either someone needs to fix those drains or replace the sink. Overall beautiful property.
2023년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant 2 night stay
My husband and I stayed here for 2 nights on a beach trip. This hotel was in a location that was very quiet (not next to noisy roads). We also had a room at the end of the hallway in a corner room, so we heard nothing! The room was very nice and well laid out (King bed). The mini fridge was a decent size. There was no microwave, but we didn’t need one. The bed had a slight feather- type pad, but the bed and pad were not very soft. However, I’m pretty picky and I travel with a memory foam pad. The shower was a walk in shower with no closing door, which was fine, but there was no exhaust fan, so the bathroom steamed up. There was a bunch of black hair around the drain during my shower and if was not my hair. Other than that the room was clean. I couldn’t get the vending machines to work on two floors but the man at the front desk got some Sprite for me from the bar when I told him about it and said he’d let the manager know. We didn’t go to the bar/restaurant or gift shop and I think the pool was under repair so I can’t comment on these. Overall it was a pleasant stay. I wasn’t really happy about the paid parking. It was a parking garage next to the hotel. We had to drive farther to the beach staying here, but it was worth it to have a quiet hotel room. There is no free breakfast, if that’s important to you. I would probably stay here again if the price was right. We got a good last minute deal in October.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Taryn

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Yolanda

연인과의 여행
좋아요: 편의 시설/서비스
Nice, clean resort. Enjoyed the gym which offers just about everything and more compared to other monthly membership gyms.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mihai 님, LAS VEGAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and safe
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Roxana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel stay
A hotel perfect for everyone, adult, couples, and families can definitely enjoy a stay here. Lots of amenities like the gym, swimming pools, and small water slide area for kids. They have a restaurant with pub food and a full bar. Parking is a little pricey like $27 a night for garage self parking. It’s like 30 minute drive to the Laguna Beach waterfront. Location wise, it was great.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Charles

2023년 10월에 1박 숙박함

8/10 - 좋아요

Saeeda

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I thought it was going to be a little more luxurious. There was no room service, mini bar or good tea selection. They put a $250 hold on the card for amenities but there weren't really any amenities.
2023년 10월에 7박 숙박함

6/10 - 괜찮아요

Ruben 님, Henderson

연인과의 여행
좋아요: 편의 시설/서비스
Not a luxury hotel average Joe nothing to write home about. Property does have nice amenities pools, fitness center, Starbucks counter, bar and restaurant nothing fancy. Rooms are in need of updating nothing special at all about them.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jeramiah

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great all-around and for fitness
We loved everything about this hotel. It is centrally located, attractive, staff was friendly and the facilities - especially the fitness center - are among the best I have ever seen.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Claudia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are wonderful and so are the Gym and Pool. The parking is outrageously expensive for such an expensive hotel. The staff at reception was not particularly friendly or forthcoming, general lack of interest.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Belinda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Fantastisches Fitnessstudio, schöner Pool
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will 100% be back to stay here again!
This is hands down one of the best , if not the actual best hotel I’ve stayed in for vacation. The staff is outstanding and the facility has so much to offer with full access to pool and full gym with fitness classes.
2023년 7월에 8박 숙박함

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 10 days. The highlight was the fitness center attached to the hotel. The basketball court, pool and weightlifting equipment are excellent. The cafe and restaurant in the hotel are very good with heathy options for the entire family. We also used the spa services and had an excellent experience. One thing to know, they don’t clean the rooms unless you request it. The rooms were clean and comfortable, but pretty basic. For our family of 4 that used the hotel to mainly sleep as we explored Southern California, it worked out really well. Easy to get to and from places. We would definitely return.
2023년 7월에 10박 숙박함

4/10 - 별로예요

Harry 님, Aliso Viejo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will never stay here again based upon one item, $27 a day to park a car in an open parking structure is overpriced and abusive. The gym that uses the same structure is not charged. Again abusive and I was not advised until I arrived and had to back into the structure 2 floors up and hang a card on my mirror
2023년 7월에 1박 숙박함

8/10 - 좋아요

Marilyn 님, santa fe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn't realize that it was located so far from the beach and required a ride to the center of town. No one's fault.
2023년 7월에 4박 숙박함

8/10 - 좋아요

Peter J.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is really good but not 5 out of 5 for two reasons. The shower head is really bad and has no volume or pressure. They charge $27,00 for PARKING!!! I use to live right around the corner so I know the area well and the parking garage is virtually empty. Charging Manhattan prices for parking is border line highway robbery. Otherwise this is an outstanding hotel.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Gabriel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel has everything. Great gym facilities, pools, splash pads for the little ones, great bar and food and is conveniently located near many restaurants. Staff was great. Only dislike is the bed….needs to be updated to a firmer mattress.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Sylvia

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Hossein

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you enjoy the gym or the feeling of a wellness center...you will very much enjoy this hotel. The gym seemed bigger than the hotel...its in a separate area easily accessible from the hotel. The womans locker rooms are nothing like I've ever seen (guessing the men's locker room is the same). Each sink has a blow dryer, spray deodorant, hair spray, Q-tips, etc, gym bathrooms have body wash, shampoo, conditioner. Very clean. The steam room, sauna and jacuzzi are available in the women's locker room as well. Gym offers basketballs and racquetball courts, massage, esthetician, yoga classes, trx classes, zumba.... it really does have it all. Rooms are good and clean...nothing spectacular. but the amenities def made up for what the rooms for lacking. we will definitely be back on a regular basis.
2023년 7월에 2박 숙박함

4/10 - 별로예요

Rodrigo

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall poor experience. The beds were hard and uncomfortable. I had to request extra pillows and the lady at the front desk completely forgot about my request. My body ached my entire stay.
2023년 6월에 2박 숙박함

8/10 - 좋아요

monica

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Experience
This is our second time staying here and we are so excited to show the kids all of the great activities. We celebrated our nine year anniversary here and had such an amazing time. Such a Clean Hotel, and everybody is very friendly, delicious food and they even had a DJ on Sunday.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jean

2023년 6월에 1박 숙박함

8/10 - 좋아요

Jon 님, Los Angeles

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Shukri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience at the hotel!
2023년 6월에 5박 숙박함

2/10 - 너무 별로예요

Reggie

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함