야외 수영장, 일광욕 의자

마이 하나 호텔 - 인터내셔널 드라이브 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 360개" "
평점 8 - 좋아요. 1004개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 168개" "
평점 4 - 별로예요. 1004개 이용 후기 중 109개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 113개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

4/10 - 별로예요

ELVIS

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
베어스타운후기
직원들의 서비스는 good입니다. 조식은 특급호텔에 비할정도로 괜찬았습니다. 그이외는ㅠㅠ 건물이 너무 낡고 여관수준도 못하고 전기코드가 하나밖에 없네요. 리모델링이 시급해 보입니다. 특히 베란다는 떨어질것 같은 수준이내요.ㅠㅠ 다른 숙소에 비해 가격도 비싼편이고 모든 것이 요금별도 입니다. 돈 조금더 보태서 비수기때 동남아 휴양지로 가는것이 나을듯 하네요. 그닥 추천하고 싶지는 않습니다.
2019년 6월에 2박 숙박함
답변 제공: General Manager 님, 2019년 7월 3일
Dear Elvis, Thank you for taking the time to share your valuable feedback. Hearing that our service was one of the highlights of your stay is fantastic. We are, however, sorry that our accommodations did not quite match your expectations. It is evident that we have room to improve, and feedback like yours is essential in that mission. Please consider staying with us again so that we can impress!

6/10 - 괜찮아요

VICTOR

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price it was not bad. The breakfast that is included is very basic, same menu for all 6 days I was there, which was scrambled eggs, scrambled eggs with cheese, two types of sausages pork or turkey, slice bread, muffins, two types of cereal. I only took advantage of the breakfast once. They are going through some upgrades currently so I’m not sure if the rooms will be changing. The rooms are not bad, the floors always seems to be sticky not sure if that’s due to the humidity the toilet and tub had dark stains. The room isn’t sound proofed, you can hear everything outside from someone talking to rolling luggages. It is also next to a “club” so it was very noisy during the night. It is located around many restaurants so it was very convenient to get food.
답변 제공: em 님, 2024년 5월 10일
Thank you for taking the time to review your stay with us. We appreciate your feedback.We are glad to hear that you found our accommodations to be satisfactory for the price. We understand that our breakfast menu may not have met your expectations, and we appreciate your feedback on this. We are always looking for ways to improve our services and your feedback will certainly help us in this regard.We are indeed going through some upgrades and we hope that these changes will enhance the overall experience of our guests. Regarding the sticky floors, we apologize for any inconvenience this may have caused. We take cleanliness very seriously and we will address this issue immediately.Thank you again for your feedback. We hope to have the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

ingrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location , best rates and wonderful staff
2024년 5월에 1박 숙박함
답변 제공: em 님, 2024년 5월 9일
Dear Guest,Thank you for your kind words. We're delighted to hear that you enjoyed our location, rates, and staff. We strive to provide the best service to our guests and your feedback is greatly appreciated.Best Regards,

10/10 - 훌륭해요

Aholibama

This was a good place to stay because everything is so close. We were 23minutes from Disney and 15 minutes from Disney springs. The only issue is that is smelled like wet carpet and they had an ironing board but no irons. We asked and they said they don’t have irons. We will probably stay here again since we know what to expect.
2024년 4월에 4박 숙박함
답변 제공: em 님, 2024년 5월 2일
Dear Guest,Thank you for taking the time to leave a review. We are glad to hear that you found our location convenient for your visit to Disney and Disney Springs. We apologize for the inconvenience caused by the smell you described. We will certainly look into this matter and ensure it is addressed promptly.Best Regards,

8/10 - 좋아요

Deyaneira 님, San Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: em 님, 2024년 5월 3일
Dear Guest,Thank you for leaving a good review. We appreciate your feedback and are glad to hear that you had a positive experience. We look forward to serving you again in the future.Best regards,

10/10 - 훌륭해요

Luciana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 2박 숙박함
답변 제공: em 님, 2024년 5월 1일
Dear Guest,Thank you for your excellent review. We appreciate your feedback and are glad to hear that you had a positive experience.Best Regards,

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: em 님, 2024년 5월 1일
Dear Guest,Thank you for your excellent review. We appreciate your feedback and are glad to hear that you had a positive experience. We look forward to serving you again in the future.Best regards,

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: em 님, 2024년 4월 27일
Dear Guest,Thank you for taking the time to leave a good review. We appreciate your feedback and are glad to hear that you had a positive experience.Best regards,

10/10 - 훌륭해요

Juana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: em 님, 2024년 4월 27일
We are delighted to inform you that a guest has left an excellent review. We appreciate their positive feedback and will continue to strive for excellence in our services.Best regards,

10/10 - 훌륭해요

Lah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay id come again
2024년 4월에 1박 숙박함
답변 제공: em 님, 2024년 4월 27일
Dear Guest,Thank you for your positive feedback. We are glad to hear that you had a great stay and are considering coming again. We strive to provide the best service to our guests and your words are a testament to our efforts.Best Regards,

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This the second time we stay here! We like it a lot
2024년 4월에 1박 숙박함
답변 제공: em 님, 2024년 4월 22일
Dear Guest,Thank you for your kind words and for choosing to stay with us again. We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back for a third time.Best regards,

8/10 - 좋아요

Shelby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: em 님, 2024년 4월 21일
Dear Guest,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a good experience.Best regards,

2/10 - 너무 별로예요

Maclovio villa

아이를 동반한 가족 여행
Obraron más del lo que habían dicho en la reservación
2024년 4월에 2박 숙박함
답변 제공: em 님, 2024년 4월 15일
Dear Guest,I'm sorry to hear about your confusion regarding the billing. We strive to maintain transparency in our pricing. I would appreciate it if you could provide more details about your reservation so I can look into this matter for you.Best regards,

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: em 님, 2024년 4월 12일
Dear guest,Thank you for your excellent review. We appreciate your feedback and are glad to hear that you had a positive experience. We look forward to serving you again in the future.Best regards,

10/10 - 훌륭해요

Joselyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
best hotel i’ve stayed at in orlando, besides construction but renovating is the key to a great stay
2024년 4월에 4박 숙박함
답변 제공: em 님, 2024년 4월 9일
Dear Guest,Thank you for taking the time to leave such a wonderful review. We are thrilled to hear that you consider us the best hotel you've stayed at in Orlando. We apologize for any inconvenience caused by the construction, but as you rightly pointed out, renovating is indeed key to ensuring a great stay for our guests. We hope to welcome you back soon.Best regards,

4/10 - 별로예요

Nadia

I can't really give an honest review about this hotel since I didn't stay there. However, I believe I was charged for one night even though I called and sent a message for cancelation. I'll get in touch with the hotel again.
2024년 4월에 3박 숙박함
답변 제공: em 님, 2024년 4월 12일
Dear Guest,I'm sorry to hear about the confusion regarding your reservation. I understand that you believe you were charged for a night that you did not stay. We take such matters seriously and I assure you that we will look into this issue promptly.Please provide us with more details such as the reservation number and the date of your booking so we can investigate this further. We value your business and we want to make sure any misunderstanding is cleared up.

10/10 - 훌륭해요

alain

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Malgré le fait que l’hôtel est en rénovation le séjour a été très calme et agréable
2024년 3월에 2박 숙박함
답변 제공: em 님, 2024년 4월 6일
Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that despite the ongoing renovations, your stay was calm and enjoyable. We strive to ensure our guests' comfort and satisfaction, and your kind words truly mean a lot to us. We look forward to welcoming you back in the future.Best regards,

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: em 님, 2024년 4월 27일
Dear Guest,Thank you for leaving a good review. We appreciate your feedback and look forward to serving you again in the future.Best regards,

10/10 - 훌륭해요

alain

가족 여행
좋아요: 편의 시설/서비스
Beaucoup de restaurants et d’activités à proximité.
2024년 3월에 1박 숙박함
답변 제공: em 님, 2024년 4월 1일
Thank you for taking the time to leave a review. We're glad to hear that you enjoyed the numerous restaurants and activities nearby. We strive to provide a location that is not only comfortable, but also convenient for our guests.We hope to see you again soon.Best Regards,

2/10 - 너무 별로예요

Alfredo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty place
2024년 3월에 5박 숙박함
답변 제공: em 님, 2024년 4월 1일
Dear Guest,We are sorry to hear about your experience. We take cleanliness very seriously and your feedback is extremely valuable. We will address this issue immediately to ensure it doesn't happen again.Best regards,

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel service was terrible. Checked me into a room that was occupied, then checked me into a room I hadn't booked, then keys didn't work, then they changed all the locks, construction going all day, no hot water, disposable plates and cutlery at breakfast. The place ruined my visit. How can they renovate a hotel whilst guests are there. Simply disgraceful and greedy.
2024년 3월에 6박 숙박함
답변 제공: em 님, 2024년 3월 28일
Dear Guest,We are truly sorry to hear about the inconveniences you experienced during your stay at our hotel. It is our goal to provide exceptional service to all of our guests, and it seems we have fallen short in your case. We assure you that the issues you faced are not typical of our standard level of service.We are currently investigating the circumstances surrounding your check-in and room assignment. We are also looking into the issue with the keys and locks to prevent such incidents from happening in the future.We value your feedback and would like to offer our sincerest apologies once again. We hope you will give us another chance to provide you with the quality service you deserve.Best regards,

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 9박 숙박함
답변 제공: em 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive for excellence and will continue to improve our services based on your feedback.Best Regards,

4/10 - 별로예요

Jason

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property was being renovated at the time which is not always the case and may account for a couple of our issues. Our main issue with the room was the lights not working in the bathroom and no hot water for 2 of the 3 days.
2024년 3월에 3박 숙박함
답변 제공: em 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to leave a review about your recent stay. We apologize for any inconvenience caused by the renovation work and the issue with the room lighting. We appreciate your understanding that the renovation is not a regular occurrence and we are working to improve our facilities for our guests.We have taken note of the issue with the lights and we are working to resolve it promptly. We value your feedback as it helps us to improve our services and ensure a comfortable stay for our guests.Once again, we apologize for any inconvenience caused and we hope to have the opportunity to serve you better in the future.Best Regards,

6/10 - 괜찮아요

Alyson

연인과의 여행
The hotel was being renovated when we were there so it very loud. Room keys would often not work for the room or fitness center. The painter got paint dots from a little smaller than a dime to smaller spots all over the hood and windshield of our car. Staff was kind and helpful.
2024년 3월에 6박 숙박함
답변 제공: em 님, 2024년 3월 27일
Dear Guest,We are truly sorry to hear about the inconveniences you experienced during your stay at our hotel. We understand that the renovation noise and issues with the room keys must have been frustrating. We also apologize for the paint dots issue.We are currently working on these issues to ensure they do not occur in the future. We appreciate your patience and understanding during our renovation period. We are confident that these improvements will make our hotel even more comfortable and enjoyable for our guests.We hope you will give us another chance to serve you better in the future.Best Regards,

4/10 - 별로예요

Milu

2024년 3월에 2박 숙박함
답변 제공: em 님, 2024년 4월 13일
Dear Guest,We are sorry to hear that your experience did not meet your expectations. We would appreciate the opportunity to understand your concerns better. Could you please provide more details about the issues you faced? We value your feedback and strive to improve our services based on it.Best regards,

8/10 - 좋아요

Adriana

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: em 님, 2024년 3월 24일
Hello,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive for excellence and your feedback helps us improve.Best Regards,

2/10 - 너무 별로예요

Miari

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: em 님, 2024년 3월 24일
Dear Guest,We re truly sorry to hear about your less than satisfactory experience. We value your feedback. Could you please provide more details about the issues you faced? We are committed to improving our services and your feedback is invaluable to us.Best Regards,

10/10 - 훌륭해요

Nhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 6박 숙박함
답변 제공: Tl 님, 2024년 3월 22일
Dear Guest,Thank you for leaving a 5-star review. We appreciate your feedback and are glad to hear you had a positive experience.Best Regards,

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt safe here, and I was actually concerned because the traffic was so loud outside but the room was actually really quiet even though I was right by the street. It’s definitely a bare basics type of hotel inside the room, but it was really clean and the room I was in had been very recently renovated. I didn’t use the pool or get breakfast, but it looked really nice and the people hanging out by the pool were not loud or disturbing.
2024년 3월에 1박 숙박함
답변 제공: em 님, 2024년 3월 22일
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We are delighted to hear that you felt safe and found our rooms quiet despite the traffic outside.We take pride in maintaining the cleanliness of our rooms and are glad to know that you appreciated the recent renovations. We strive to provide a comfortable and serene environment for all our guests.We regret that you didn't have the chance to use our pool or breakfast service. We hope that during your next stay, you'll have the opportunity to enjoy these amenities.Thank you once again for your feedback. We look forward to welcoming you back soon.Best Regards,

10/10 - 훌륭해요

Yuriza Judith Gutierrez

2024년 3월에 3박 숙박함
답변 제공: em 님, 2024년 4월 8일
Dear Guest,Thank you for leaving a good review. We appreciate your feedback and are glad to hear that you had a positive experience. We look forward to serving you again in the future.Best regards,

8/10 - 좋아요

Svetlana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, reasonable price
2024년 3월에 2박 숙박함
답변 제공: em 님, 2024년 3월 18일
Dear Guest,Thank you for your review. I'm glad to hear that you found our location convenient and our pricing reasonable. We strive to provide the best service to our guests and your feedback is greatly appreciated.Best Regards,

2/10 - 너무 별로예요

VANESSA

2024년 3월에 3박 숙박함
답변 제공: em 님, 2024년 4월 8일
Dear Guest,We are sorry to hear that your experience did not meet your expectations. We take all feedback seriously and would like to understand more about what happened. Could you please provide more details about your concerns? We are committed to improving our services and your feedback is valuable to us.Best Regards,

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Melissa Flores - General Manager 님, 2024년 3월 13일
It was our pleasure to warmly welcome you to Maihana Hotel. You pay us the greatest compliment by sharing your praise for our hospitality and flawless service.

10/10 - 훌륭해요

Marcos Javier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like
2024년 3월에 2박 숙박함
답변 제공: em 님, 2024년 3월 16일
Dear Guest,Thank you for your feedback. We are glad to hear that you liked it.Best regards,

10/10 - 훌륭해요

Dayanira

2024년 3월에 2박 숙박함
답변 제공: em 님, 2024년 3월 31일
Thank you for your positive review. We are thrilled to hear that you had a great experience. Your satisfaction is our priority and we are always striving to improve our services.Best Regards,

2/10 - 너무 별로예요

Denise

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived, we were given our room key, and when we went to our room, there was someone staying in it. We were given a new room and then we were enclosed in the room with plastic and had to be cut out to exit the room as they were painting the exterior. The actual room was clean but very small. The waffles at breakfast were the best part of the stay. 🙄
2024년 2월에 5박 숙박함
답변 제공: em 님, 2024년 3월 7일
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us, and We are truly sorry to hear about the inconveniences you experienced during your stay.We strive to provide our guests with a comfortable and enjoyable experience, and it seems we fell short in your case. Please accept our sincerest apologies for the mix-up with your room and the inconvenience caused by the painting work. We are taking your comments into account as we work to improve our services.We are glad to hear that you found your room to be clean and enjoyed the waffles at breakfast. We hope that despite the issues, you were able to have a pleasant stay.Once again, we apologize for the inconveniences and hope that you will give us another chance to serve you better in the future.Best regards,

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: em 님, 2024년 3월 7일
Dear Guest,Thank you for your positive review. We appreciate your feedback and are glad to hear that you had a good experience. We hope to see you again soon.Best regards,

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place, rooms recently rennovated. Staff are friendly and helpful. Hot breakfast was tasty. They are doing renos right now, so not quiet and lots of things going on, but im sure it will be nice when they are done.
2024년 3월에 1박 숙박함
답변 제공: em 님, 2024년 3월 2일
Dear Guest,Thank you for taking the time to leave a review. We're glad to hear that you enjoyed your stay, our renovated rooms, friendly staff, and tasty breakfast. We apologize for any inconvenience caused by the ongoing renovations. We're continually working to improve our facilities and services for our valued guests like you.We hope to welcome you back to our hotel in the future, hopefully when the renovations are complete for a more peaceful experience.Best regards,

8/10 - 좋아요

Takeesha 님, Kennesaw

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property was clean and the WIFI was good. I had to work 1/2 days during my stay and had no issues with connecting. The assist manager was nice enough to allow me to check out at 12pm, as I was working and didn't get off until 12.
2024년 2월에 4박 숙박함
답변 제공: em 님, 2024년 2월 28일
Dear Guest,Thank you for taking the time to leave a review about your stay at our property. We are delighted to hear that you found the property clean and the WIFI connection satisfactory for your work needs. We understand the importance of a reliable internet connection, especially for our guests who need to work during their stay.We are also glad to know that our assistant manager was able to accommodate your late check-out request. We always strive to be as flexible as possible to meet our guests' needs.We hope to have the opportunity to welcome you back in the future.Best regards

8/10 - 좋아요

Oslyn

2024년 2월에 1박 숙박함
답변 제공: em 님, 2024년 2월 28일
Thank you for take your time and share your experiences with us. Have a god day

10/10 - 훌륭해요

Brian

2024년 2월에 1박 숙박함
답변 제공: Tl 님, 2024년 3월 22일
Dear guest,Thank you for leaving a 5-star review. We appreciate your feedback and are glad to hear that you had a positive experience.Best regards,

8/10 - 좋아요

Micaury Cesarina

좋아요: 숙박 시설 상태 및 시설
Good
2024년 2월에 5박 숙박함
답변 제공: em 님, 2024년 2월 22일
Dear Guest,Thank you for your review. We're glad to hear that you had a good experience. We strive to provide the best service possible and your feedback is valuable to us.Best Regards,

10/10 - 훌륭해요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk member was friendly and knowledgeable. Facility has parts under renovation but we received a freshly renovated room. Clean, comfortable, w fridge and microwave. Tons of places to eat within a minutes walk. Pool, fitness room, breakfast. Would return
2024년 2월에 1박 숙박함
답변 제공: em 님, 2024년 2월 22일
Dear Guest,Thank you for taking the time to share your experience at our facility. We are thrilled to hear that you found our front desk staff friendly and knowledgeable, and that you enjoyed your freshly renovated room. We strive to provide a clean and comfortable environment for all our guests, and we're glad to hear we met your expectations.We're also pleased to know that you appreciated our convenient location with numerous dining options nearby, as well as our amenities such as the pool, fitness room, and breakfast.Your feedback is greatly appreciated and we look forward to welcoming you back in the future.Best regards,

6/10 - 괜찮아요

Carlos

I like that is close to everything.
2024년 2월에 3박 숙박함
답변 제공: em 님, 2024년 2월 22일
Dear Guest,Thank you for your feedback. We are glad to hear that you enjoyed the convenience of our location. We strive to provide our guests with the best experience possible and your comments help us do just that.Best regards,

6/10 - 괜찮아요

Tania

연인과의 여행
Es un hotel pequeño , estaba limpio y está bien localizado.
2024년 2월에 3박 숙박함
답변 제공: em 님, 2024년 2월 19일
Dear Guest,Thank you for taking the time to leave a review. We are glad to hear that you found our hotel clean and well-located. We strive to provide our guests with the best experience possible and your feedback is invaluable in helping us achieve that. We hope to welcome you back soon.Best regards,

10/10 - 훌륭해요

Joanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is being renovated. The room we had was very nice. It is by SeaWorld and the large ferrus wheel. The fitness center has a lot if equipment in iti butt 2 of the machines werent working and no sign to tell you that. Had lots of free weights. Desk checkin went great and the girl working was very nice.
2024년 2월에 1박 숙박함
답변 제공: em 님, 2024년 2월 19일
Thank you for taking the time to share your experience at our property We are pleased to hear that you enjoyed your room and our location near SeaWorld and the large ferris wheel.I apologize for the inconvenience you experienced with the fitness center. We are currently in the process of renovating our property, which includes updating and repairing our fitness equipment. I appreciate your patience and understanding during this time.We are glad to hear that your check-in process went smoothly and our staff was able to assist you effectively. We strive to provide excellent service and your feedback helps us improve.Thank you again for your review. We hope to welcome you back soon.Best Regards,

4/10 - 별로예요

Brigitte

좋아요: 직원 및 서비스
별로예요: 청결 상태
La limpieza terrible, sabanas viejas , pero el personal muy amable el desayuno bueno y la ubicacion perfecta.
2024년 2월에 2박 숙박함
답변 제공: em 님, 2024년 2월 19일
Dear Guest,Thank you for taking the time to share your feedback. We apologize for the issues you experienced with the cleanliness and the condition of the sheets. We strive to maintain high standards of cleanliness and your comments will be shared with our housekeeping team for improvements.On the other hand, we're glad to hear that you found our staff to be friendly and enjoyed the breakfast and location. We hope to have the opportunity to welcome you back in the future for a more positive experience.Best Regards,

8/10 - 좋아요

Jermaine E

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good location for price. Good food options in walking distance
2024년 2월에 2박 숙박함
답변 제공: em 님, 2024년 2월 19일
Dear Guest,Thank you for taking the time to leave a review. We are glad to hear that you found our location convenient and enjoyed the nearby food options. We strive to provide the best value for our guests and your feedback is greatly appreciated.Best regards,

10/10 - 훌륭해요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property & staff were very accommodating! Conveniently located for our trip to Icon Park
2024년 2월에 1박 숙박함
답변 제공: em 님, 2024년 2월 16일
Dear Guest,Thank you for taking the time to leave such a positive review. We are thrilled to hear that you found our property and staff accommodating and our location convenient for your trip to Icon Park. We strive to provide our guests with the best experience possible and your feedback is greatly appreciated. We hope to welcome you back in the future.Best regards

4/10 - 별로예요

Lucia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Por empezar contratamos vista a la picina y nos situaton literalmente frente al ascensor, lo que lo hacia ruidoso, y oscuro ademas. El desayuno no fue muy bueno, la alfombra de la habitacion estaba sucia y pegajosa en varios sectores. Lo unico bueno es la ubicacion, pero no volveria.
2024년 1월에 2박 숙박함
답변 제공: em 님, 2024년 2월 15일
We are truly sorry to hear about your recent experience at our establishment. We apologize for the inconvenience caused by the room location and the noise from the elevator. We strive to provide a comfortable and pleasant environment for all our guests and it seems we fell short during your stay.We are also sorry to hear about the cleanliness of the carpet in your room. We take cleanliness very seriously and We assure you that your feedback has been forwarded to our housekeeping team for immediate action.Regarding the breakfast, we appreciate your feedback as it helps us improve our services. We are continuously working on providing a variety of quality options for our guests.While We understand that your experience was less than satisfactory, We are glad to hear that you found our location convenient. We hope to have another opportunity to serve you better in the future.Best regards