2 개의 야외 수영장, 온수 수영장, 07:00 ~ 23:00 오픈, 카바나(요금 별도), 수영장 파라솔

힐튼 올랜도 부에나 비스타 팰리스 디즈니 스프링스 에어리어 여행 후기

4 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1269개 이용 후기 중 650개" "
평점 8 - 좋아요. 1269개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 1269개 이용 후기 중 159개" "
평점 4 - 별로예요. 1269개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 1269개 이용 후기 중 100개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

sun mi

가족 여행
별로예요: 숙박 시설 상태 및 시설
세면대는 물이 잘안빠지고 화장실불도 깜빡이고 이런건 얘기하니 바로 고쳐주었지만 제일 별로인건 호텔셔틀이 30분에 한대라고 했는데 시간도 잘안지키고 디즈니에서 호텔로올때는 기약없이 기다려야했고 한번은 버스가 퍼져서 내려서 우버를타야했다 다시는 가고싶지 않은곳이다
2021년 12월에 4박 숙박함

8/10 - 좋아요

Summer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a mix of good and bad. The good things include pool area, restaurants, location near Disney Spings, early park access, the hotel is mostly updated nicely and had friendly staff. The bad things were we requested a king but also got an ADA room and the bathroom was not updated. There was ZERO counter space. There was no mirror in the hotel room except the bathroom. Bathroom door was vented so if someone wanted to shower while the other person slept you couldn’t since it was loud and all the light came thru the door. Some outlets /USB ports added in furniture didn’t work. Location of the room was loud could hear the elevator all night long, it was so loud my night sleeping app recorded the noise. Felt duped by the bathroom photo on Expedia since our bathroom looked nothing like it. If we could get a room with a more updated bathroom I would stay at this property again. Due to our schedule we didn’t have time to explore changing rooms.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Gilberto

가족 여행
좋아요: 직원 및 서비스
I've been here several times and this hotel needs an update on the rooms and bathrooms and in the pool. It is the last time I'm staying here. It is convenient because you can walk to Disney Springs but at night the noise from the lobby is so loud as if you have an open door. You hear all the screams until past midnight.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Cecilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Nick

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms dirty and outdated Changed rooms and even worse Bad experience overall
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Quinn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Jared 님, 2024년 5월 23일
Thank you for your feedback and we're glad you enjoyed your stay!

2/10 - 너무 별로예요

Celeste

가족 여행
별로예요: 청결 상태
Dirty cups in the room and extra unexplained charges
2024년 5월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 21일
We appreciate your feedback in regard to your recent stay. We regret that you found issues with the room and thank you for bringing your concerns to our attention so we can properly address them. At your earliest convenience, please contact us directly to further discuss your billing inquiries.

10/10 - 훌륭해요

Manual

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The whole staff was wonderful from the guy who parks your car, the people and the concierge the people that register you all were wonderful
2024년 5월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 21일
Thank you for the glowing review. We pride ourselves on providing each guest with excellent service and we are overjoyed to hear that we achieved this during your stay. We hope to welcome you again soon!

10/10 - 훌륭해요

Manual

가족 여행
좋아요: 편의 시설/서비스
The staff was polite. They were wonderful.
2024년 5월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 21일
Thank you for your review. We are pleased to hear that our staff was able to make your stay memorable. We hope to welcome you again soon!

8/10 - 좋아요

Raymond 님, Rio Rancho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 21일
Thank you for your wonderful review. We hope to welcome you again soon!

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walking distance to Disney Springs and from there you're able to utilize Disney Buses to anywhere or take a boat ride to Port Orleans/French Quarter.
2024년 2월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 15일
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic to hear that you enjoyed our walkable distance to Disney Springs. We hope to welcome you again soon!

10/10 - 훌륭해요

Madison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property, our room was clean, comfortable and a lovely size. Walking distance to Disney Springs.
2024년 5월에 2박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 15일
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic stay with us. Providing clean and comfortable accommodations, along with excellent service, is our top priority. We can't wait to welcome you back on your next trip!

4/10 - 별로예요

Eli

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me and the wife went for our anniversary getaway from the kids to dine and stay near Disney Springs. First thing the room had this awful musty smell, I don't know if due to a ac leak or what but it instantly spiked our allergies.The thermostat was set to 68,maybe that caused everything to be damp and wet. Secondly the TV in our room didn't even work. We enjoyed our time in Disney Springs, went to a show, had dinner, grabbed desert. We got back to the hotel around 10pm, showered and layed down to sleep. Apparently this weekend there was a cheerleading competition nearby, we were awoken around 1045pm by what sounded like 500 cheerleaders/parents coming back from the competition, they were all in the lobby screaming and clapping well past midnight. I called the front desk and they just said "well they all just got back" not really enforcing any quiet time. If I am paying over 300 bucks for one night, I expect to not have a crowd of people screaming until 1 in the morning. I will say the pool and lazy river is great, and the letter press resteraunt was very good. The rest felt neglected and left more to desire.
2024년 5월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 14일
Thank you for choosing to stay with us and for providing your review. We regret that you found issues with the room and noise levels. We will be sure to have our engineering team check the guest room’s TV. We appreciated speaking to you while you were on property and providing you with some compensation to your account for the noise levels. We hope to have the chance to serve you in the future so you can take advantage again of our close proximity to Disney Springs and another night out with your wife. We do apologize again for these concerns and thank you for bringing these to our attention so we can properly address them.

10/10 - 훌륭해요

Kimberly

2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 10일
Thank you so much for your wonderful review and we hope to welcome you again soon to the Hilton Orlando Buena Vista Palace.

10/10 - 훌륭해요

Gregory 님, Ypsilanti

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool and lazy river. Very squeally toilet and some very loud people in adjoining rooms. Otherwise a fantastic stay
2024년 5월에 4박 숙박함
답변 제공: Jared 님, 2024년 5월 7일
We're very happy to hear you enjoyed your stay!

10/10 - 훌륭해요

RYAN A

2024년 4월에 6박 숙박함

4/10 - 별로예요

Donald

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
VERY NOISY very overpriced inconvenient parking very dated and small washrooms will not return or recommend
2024년 5월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 10일
We're regret to hear about your disappointing experience. Providing a clean and comfortable environment, as well as exceptional service, is our standard, and it's disheartening to hear that we fell short of your expectations. We appreciate your feedback and will use it to make improvements moving forward. Please know that we're committed to ensuring all our guests have a positive experience, and we hope you'll consider giving us another chance in the future.

6/10 - 괜찮아요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Parking was a bit confusing and out of the way. But hotel was very clean and staff were friendly.
2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 10일
Thank you for sharing your wonderful experience at Hilton Orlando Buena Vista Palace! Your feedback regarding the parking areas and its impact on your stay is invaluable. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 5월에 1박 숙박함
답변 제공: jared 님, 2024년 5월 7일
We're very happy to hear you enjoyed your stay!

10/10 - 훌륭해요

Deborah 님, WALDORF

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the amenities.
2024년 4월에 4박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 1일
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at Hilton Orlando Buena Vista Palace!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
0k
2024년 4월에 3박 숙박함
답변 제공: Jared 님, 2024년 4월 30일
Thank you for your review

10/10 - 훌륭해요

Amy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel and rooms were clean and the bed is super comfortable! Great food options within the hotel. Would definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 29일
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic that clean and spacious accommodations left such a lasting impression. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 - 괜찮아요

Nicole

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall we had a nice stay at the Hilton Orlando Buena Vista Palace Disney Springs Area. We had to switch rooms on the second night as there was an alarm going off for a while and they could not figure out where it was coming from, it was nice of them to allow us to live rooms and the second room we had was nice, but there was non stop banging from the water pipes. We did not want to switch rooms again so we just sucked it up. The rooms were somewhat clean, but definitely could have been better. The pool area was excellent and that was our favourite part of the hotel. The water was warm and the Lagoon was a great feature. Lots of seating options so you’re not fighting for a seat, was a great area of the hotel. The pathway to Disney Springs was also very handy and just a short walk away. This was also a great feature and we used it daily! The shuttle service to the parks was good, but the wait times was a bit frustrating at the end of the night especially when you just want to go back to the hotel after a long day. I can say that the Letterpress restaurant was not good. The service was slow and they messed up our meal as well as the table beside us, so we only ate there once and then went to Disney Springs for the rest of our meals. Overall I give it 3 stars as there were some nice amenities, but definitely could use some updates and work on the cleanliness.
2024년 4월에 5박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 5월 1일
We're thrilled you chose Hilton Orlando Buena Vista Palace and are delighted to hear about your positive experience with our zero-entry float lagoon and walkable distance to Disney Springs. Your feedback regarding the noise levels and shuttle service and its impact on your stay is invaluable. We understand the inconvenience caused and appreciate your perspective. Rest assured, your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

8/10 - 좋아요

Amanda

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t care for the $25/day parking but other than that it was a very pleasant stay. If doing breakfast at the Letterpress make sure to ask for Maureen. She was wonderful.
2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 29일
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. We are thrilled to hear that Maureen provided you with exceptional service at Letterpress during your stay at Hilton Orlando. We will be sure to pass along your kind words to Maureen and the entire team. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 - 괜찮아요

Maryam

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overal ok The location is great
2024년 4월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 25일
Thank you for sharing your experience at Hilton Orlando Buena Vista Palace. It's fantastic to hear that you enjoyed our great location, just minutes from the Disney Theme Parks and walkable distance to Disney Springs. We hope to have the pleasure of welcoming you back again soon!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay would definitely stay again
2024년 3월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 23일
Thank you for your glowing review! We're thrilled to hear that we exceeded your expectations and provided you with a magical experience. We are pleased to hear your excitement for a return visit and can't wait to welcome you back for another memorable stay.

8/10 - 좋아요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propiedad está bien ubicada frente a Disney's springs, se puede ir a pie. En mi opinión el hotel no está mal pero encuentro que deberia ser un poco mas económico ya que le hacen falta mejoras y actualizaciones. La limpieza excelente y en 1er piso hacen unas pizzas espectaculares. El personal de la cafeteria excelente, sevicial y hablaban español.
2024년 3월에 5박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 22일
Thank you so much for your wonderful review! Our team takes great pride in the on-site market, Citrus28, and having a variety of items for every single guest including handmade pizzas. We are also pleased to hear that that our convenient proximity to Disney Springs enhanced your experience at our resort. Looking forward to welcoming you back soon for another great evening at the Hilton Orlando Buena Vista Palace!

6/10 - 괜찮아요

Mohit

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 22일
Thank you for your review, Mohit. We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service all around!
2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 17일
Thank you for your review. We are so pleased to hear that our team members were able to make your stay rewarding. We hope to welcome you again soon!

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 15일
Thank you for your review and we hope to have the opportunity to welcome you again in the future.

10/10 - 훌륭해요

Jessica

2024년 4월에 3박 숙박함
답변 제공: Jared 님, 2024년 5월 7일
We're very happy to hear you enjoyed your stay!

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool , lazy river , staff, shades, and cleanliness all great!
2024년 4월에 2박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 15일
Thank you for your great review!

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the ultimate site to stay for a Disney trip. Price wise this was excellent and the location is perfect!!!
2024년 4월에 5박 숙박함
답변 제공: Jared 님, 2024년 4월 9일
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 - 훌륭해요

Dermontti 님, San Diego

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I didn't like the noise from either the pipes or ductwork during the night time and in the early morning. We couldn't sleep with all the noise.
2024년 4월에 4박 숙박함
답변 제공: Jared 님, 2024년 4월 9일
I apologize for the inconvenience of the noise, but we are glad that the rest of your stay was good.

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Great place to stay with convenient transportation to all Disney parks and walking distance to Disney Springs dining and shopping.
2024년 4월에 4박 숙박함
답변 제공: Jared 님, 2024년 4월 9일
We are glad you enjoyed your stay!

8/10 - 좋아요

timothy

2024년 3월에 2박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 29일
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at the Hilton Orlando Buena Vista Palace!

8/10 - 좋아요

Jyothi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
While this hotel is one of my preferred properties in the area, I will choose to stay on a Lowe and hopefully more recently renovated floor. The rooms on the higher floors were smaller and cramped. Some fixtures were visibly chipped, aged or shabby. The balcony was visibly dirty, grimy and had what looked like ash on the furniture.
2024년 4월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
Thank you for your review and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is amazing! The staff was friendly and the facility was clean and welcoming! Pool and Lazy River were the best!
2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
We are so pleased to hear that you enjoyed your stay with us!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
Thank you for your great review!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
Thank you for your wonderful review.

10/10 - 훌륭해요

Lauren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was very clean. Room was up to date and spacious. Traveled with 2 children who had a blast with the activities held on hotel ground. Will definitely be going back.
2024년 3월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
We are so pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 - 훌륭해요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view and amenities were wonderful
2024년 3월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
Thank you so much for the amazing review.

10/10 - 훌륭해요

Katy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
Many thanks for the great review.

10/10 - 훌륭해요

Tony

아이를 동반한 가족 여행
Lots in the area
2024년 4월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 8일
Thank you for your great review!

10/10 - 훌륭해요

Rosa 님, Secaucus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio y muy confortable
2024년 3월에 4박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 4일
Thank you for awesome review. We hope to see you again soon!

10/10 - 훌륭해요

Lindsey 님, Burton

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 7박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 4일
Thank you for your great review. We are so pleased to hear that you enjoyed your stay with us.

10/10 - 훌륭해요

JOSE ARMANDO NAVARRO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Súper hotel. Excelente
2024년 3월에 6박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 1일
We greatly appreciate your amazing review!

6/10 - 괜찮아요

JUAN

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 1일
Many thanks for your review.

10/10 - 훌륭해요

Danica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! We love visiting and staying at this resort every year. It has become a staple in our trips to Disney.
2024년 3월에 3박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 1일
We are so pleased to hear that you enjoyed your stay at our resort! We hope to welcome you back soon.

6/10 - 괜찮아요

Kim

2024년 3월에 1박 숙박함
답변 제공: Hilton Orlando Buena Vista Palace 님, 2024년 4월 1일
We appreciate your feedback in regard to your stay.