외관

르네상스 올랜도 에어포트 호텔 바이 메리어트 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 622개" "
평점 8 - 좋아요. 1005개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 87개" "
평점 4 - 별로예요. 1005개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 20개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Hyunwoo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect and sanitized well
Everything is perfect. Nice view and extremely clean. all sanitized. the only minus point is CVS items very limited . location and many restaurants also convenient.
2021년 2월에 1박 숙박함
답변 제공: General Manager 님, 2021년 2월 16일
Dear Guest, thank you for your review of the Renaissance Orlando Airport Hotel. We are glad you had a good time with us and loved our well-kept property and convenient location. We are grateful for your business and look forward to seeing you again soon. Sincerely, Charles Moore General Manager Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Catherine 님, Dix Hills

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was clean, safe, and relaxing. I felt like I was on vacation as soon as I entered the doors. The staff went out of their way to help me. I was injured a few days before my visit and couldn't walk well and they provided parking and shuttles to make my stay very easy.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Catherine, Thank you for your recent stay at the Renaissance Orlando Airport Hotel. We are pleased to read about the wonderful experience you had during your visit. We will share your fantastic comments with our dedicated associates, which will be encouraging for them to hear that our mission to providing our guests with an excellent stay is being accomplished. We also appreciate you mentioning how our clean property and convenient shuttle service enhanced your time with us. We wish you a speedy recovery and look forward to welcoming you back the next time you are in the Orlando area. Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Front desk was very friendly. Lots of dining options a short walk away. Couple things in our room are a little beat up. But the room is clean. Close to the airport with shuttle service. All in all good experience.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Eric, Thank you for choosing Renaissance Orlando Airport Hotel and for sharing your feedback. We are delighted to hear that you found our proximity proximity to the airport, diverse dining options, and shuttle service convenient for your plans. Our commitment to exceeding your expectations remains unwavering, and It is also wonderful to know that you enjoyed our spotless accommodations and courteous front desk service. We appreciate your understanding and look forward to welcoming you back soon.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

8/10 - 좋아요

Malcolm

가족 여행
We weren’t able to find food after 10.30pm which was disappointing!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Malcolm, Thank you for sharing your feedback regarding your recent stay at Renaissance Orlando Airport. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your dining needs. This is not typical of our usual standard, and we regret not meeting your expectations. Rest assured, your comments will be addressed with our culinary team to ensure an overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back soon.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

6/10 - 괜찮아요

Bret

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
First room we were assigned had a mix of ammonia and mold in the air. They did move us and the next room was pleasant. The building is showing signs of its age. Staff was very friendly and polite.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Bret, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your initial room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. On a positive note, we are pleased to know that you enjoyed our courteous service Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Regards,Charles Moore,General Manager

4/10 - 별로예요

Daniel

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is old, pay for parking, just not worth the money.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Daniel, Thank you for sharing your feedback. Please accept our apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh but understand you were looking for a more modern experience. Additionally, we are sorry if the parking fee came as a surprise to you. In the interest of transparency, we keep our website current with updated information, and we regret if you are not aware of this information before booking with us. Your comments are invaluable and we will address them appropriately as we are continuously committed to improvements to the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back soon.Regards,Charles Moore,General Manager

8/10 - 좋아요

Dwayne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property with great facilities.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Dear Dwayne, Thank you for choosing Renaissance Orlando Airport Hotel and sharing your feedback. We are delighted to know that you enjoyed our well-equipped amenities. We look forward to welcoming you back in the future.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Eveline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ma famille et moi ont passé une merveilleuse nuit dans cet hôtel lors de notre retour en croisière. Fantastique
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 2일
Dear Eveline, Thank you for taking the time to let us know about your stay with us during your recent cruise vacation. We are glad that your visit with us was a great ending point for your travels. We hope you had a lovely time on the cruise and would love to welcome you again for your next cruise.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

8/10 - 좋아요

Glasjun

아이를 동반한 가족 여행
Great place.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Valued Guest, Thank you for choosing Renaissance Orlando Airport Hotel and sharing your feedback. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Kathlene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved The Renaissance! Will definitely stay again. The staff from the front desk to the bartenders were all very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Kathlene, Thank you for taking the time to post your comments regarding the excellent service our associates at Renaissance Orlando Airport provided during your stay. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. We will share your wonderful comments with them as we know it will encourage them to hear that a guest has noticed their efforts. We love knowing you plan to return; we look forward to it.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Jeff

2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Jeff, We are pleased your stay was fantastic and thank you for your excellent rating. All of us at Renaissance Orlando Airport Hotel look forward to your next visit.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

8/10 - 좋아요

Amanda 님, Williamsburg

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby and main area of the hotel was lovely and the staff at check-in were great. I didn't find the room to be particularly nice for the money. The bathroom was especially dated and not particularly well-kept up.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Amanda, Thank you for taking the time to write about your recent stay at the Renaissance Orlando Airport Hotel. We take great pride in delivering excellent service, so we were pleased to read your review praising our team and recognizing their efforts in meeting your needs. It was also a delight to know you liked our well-kept property. Having said that, we regret not meeting some of your expectations and will share your comments appropriately. It was our pleasure accommodating you, we look forward to welcoming you back soon.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was amazing fast & efficient. Bar staff was friendly & helpful. Lots of restaurants nearby & close to the Airport. What I didn't like was at 6am I asked a staff member from the Front desk area for a luggage cart. He curtly said, "check front door I don't know what to tell you". I left my room key cards in our room....automatic gate wouldn't ooen to let us out & had to press lost ticket. $$$ 53 for parking--I already paid. Last issue I needed on my way to the Airport was this ridiculous issue !!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Robert, Thank you for your generous review. We are glad you enjoyed your overall time with us and that our intuitive associates and dynamic location enhanced your stay. Having said that, we regret the inconvenience you had; we will share your comments appropriately. We appreciate your feedback, and we look forward to welcoming you back to Renaissance Orlando Airport Hotel.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Antonio, Thank you for sharing your feedback regarding your stay with us. We were pleased to know that you loved all that Renaissance Orlando Airport has to offer. We are very proud of our team and their commitment to excellence in all that they do. Thank you again for your business, and we look forward to having another opportunity to welcome you back soon.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

8/10 - 좋아요

joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Joanne, Thank you for choosing the Renaissance Orlando Airport Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Janet

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Janet, Thank you for your recent stay at the Renaissance Orlando Airport Hotel. We are thrilled you had a pleasant time with us and that our proximity to the airport worked well for your travel plans. It was our pleasure accommodating you, and we look forward to welcoming you back for another exceptional experience.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Janet

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy to get to from the airport
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Janet, Thank you for taking the time to write a review about your recent stay at the Renaissance Orlando Airport Hotel. Our location in the Orlando airport area is very convenient for our guests, and we are glad our proximity to the airport worked well for your travel plans. It was our pleasure accommodating you, and we look forward to welcoming you back very soon. Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

10/10 - 훌륭해요

Edmond

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Edmond, We are delighted you had an outstanding stay at Renaissance Orlando Airport Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Liz, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Renaissance Orlando Airport Hotel. We look forward to your return and wish you all the best with your future travels.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel

6/10 - 괜찮아요

Logan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Property is very outdated, rooms have a musty smell, this property doesn’t live up to the expectation of a Renaissance.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Logan, We appreciate you being our guest and sharing your observations. We are glad your overall stay with us was enjoyable, but we are sorry you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Regards,Charles MooreGeneral Manager

10/10 - 훌륭해요

eli

가족 여행
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Eli, We are delighted you had an outstanding stay at Renaissance Orlando Airport and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Dawn 님, Alhambra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, friendly staff, and excellent food. Will be back.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Dawn, Thank you for taking the time to share your experience at Renaissance Orlando Airport. We are thrilled to hear that you enjoyed our well-kept property, impeccable service, and delectable culinary delights. We look forward to welcoming you back in the future.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the front desk were extrmly nice, the room was fresh and clean! The bar and restaurant on site is amazing!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Elizabeth, Thank you for choosing Renaissance Orlando Airport and sharing your feedback. We are delighted that you found our accommodations pristine and enjoyed your time at Malabar. It is also wonderful to know that you had positive interactions at the front desk. We look forward to welcoming you back for another incredible visit.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

6/10 - 괜찮아요

kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You really have to do something about the doors slamming from other rooms it’s very loud and uncomfortable. Couldn’t sleep tell everyone else on the floor was in there rooms. And our safe wasn’t working.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Kevin, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with noise disturbance and with your room, Your comfort is our top priority, and we regret not meeting your expectations. Your comments are valuable and we will address them appropritely as we are continuously committed to ensuring the guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a flawless visit.Regards,Charles MooreGeneral Manager

10/10 - 훌륭해요

Kenneth

2024년 1월에 1박 숙박함
답변 제공: Charles Moore General Manager 님, 2024년 1월 6일
Dear Kenneth, We are delighted you enjoyed your stay at Renaissance Orlando Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

2/10 - 너무 별로예요

youssef

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ended up with rash went to the doctors confirmed bed bugs the room smelled of mold the bed looked slept in the shower was filthy
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 3일
Dear Youssef, Thank you for taking the time to provide us with your feedback. We are dedicated to ensuring that our guests have a pleasant and satisfying stay, so we greatly appreciate you bringing these issues to our attention. While we adhere to the highest standards in the industry for maintaining clean and pest-free rooms, we value your concerns and we will share them appropriately with our team. Thank you once again and we appreciate your patience on this matter. Regards,Charles MooreGeneral Manager

10/10 - 훌륭해요

sandrine

2023년 12월에 1박 숙박함
답변 제공: Regards, Charles Moore General Manager 님, 2023년 12월 30일
Dear Sandrine, Thank you for the high rating. We are thrilled we met your expectations for a fantastic stay at Renaissance Orlando Airport. We hope to have the pleasure of doing so again on your next visit to Orlando.

4/10 - 별로예요

Diana

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Diana, We appreciate you choosing our hotel for your visit to Orlando. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Regards,Charles Moore

10/10 - 훌륭해요

Kesia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very clean
2023년 12월에 1박 숙박함
답변 제공: Renaissance Orlando Airport Hotel 님, 2023년 12월 27일
Dear Kesia,Happy Holidays and Happy New Year!Thank you so much for your kind words about Renaissance Orlando Airport! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Regards,Charles MooreGeneral Manager

4/10 - 별로예요

James

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Glitzy public area but rooms were a bit shabby.
There were ugly stains on the sitting chair, rendering it useless. Furnishings are old and worn. HVAC rattled the entire night - very noisy, making it hard to sleep. Shuttle service was very good.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 25일
Dear James, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Regards,Charles MooreGeneral Manager

8/10 - 좋아요

Anil

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Anil, Thank you for the high rating! We always work hard to provide a high-quality experience for all our guests, so iwe appreciate your feedback of Renaissance Orlando Airport Hotel. We would love to host you again soon. Happy Holidays and Happy New Year!Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Frances 님, Medford

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Frances, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at the Renaissance Orlando Airport Hotel and that we exceeded all of your expectations. We look forward to seeing you again soon. Happy Holidays and Happy New Year!Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

XIN

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear Xin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Renaissance Orlando Airport Hotel; we hope to see you again soon. Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Carl 님, aurora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Renaissance Orlando Airport Hotel 님, 2023년 12월 19일
Dear Carl, Thank you for rating your stay at Renaissance Orlando Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel and cleaned! Staff friendly!! Rooms very comfortable!!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Evelyn, Thank you for your stay at the Renaissance Orlando Airport Hotel and for sharing your experience. We truly appreciate your gracious compliments regarding your satisfaction with our spacious rooms and that you loved our courteous associates. We look forward to welcoming you back soon. Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

4/10 - 별로예요

Farhad

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We checked in and the TV and phone weren’t working. We were not able to order room service as the phone was not working and then the room service hours ended. We had to change rooms to a one where the TV and phone were working so it was inconvenient. The staff was helpful though.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Farhad, Thank you for choosing our hotel. We apologize for the maintenance issues you encountered with your initial accommodations and the inconvenience this caused you. However, we are glad we were able to move you to another room. We hope to have another opportunity to welcome you back to our hotel and to provide you with a wonderful stay.Regards,Charles MooreGeneral Manager

10/10 - 훌륭해요

Diana

2023년 12월에 5박 숙박함
답변 제공: Charles Moore General Manager 님, 2024년 1월 6일
Dear Diana, We are delighted you enjoyed your stay at Renaissance Orlando Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Yosef 님, Sacramento

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 17일
Dear Yosef, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Renaissance Orlando Airport Hotel. We look forward to your return and wish you all the best with your future travels.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

8/10 - 좋아요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We selected the hotel because it was close to the airport—convenient. The stay was good, except for the fact that the walls were so thin, we could hear the telephone conversation of the person in the next room as well as the television in the other room. Doors were banging in the halls, and you needed a parka to walk down the hallway. It was SO cold! Having said that, the room was spacious, commodious and very clean.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear Vicki, Thank you for sharing your feedback regarding your stay with us. We are pleased you enjoyed our convenient location and spacious rooms. However, we apologize for the noise issues you outlined. Please know for future visits our front desk is always available to help make your stay as comfortable as possible. Please visit again soon!Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Cheryl 님, Ocala

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet.
2023년 12월에 1박 숙박함
답변 제공: Regards, Charles Moore General Manager Renaissance 님, 2023년 12월 12일
Dear Cheryl, Thank you for being our guest at Renaissance Orlando Airport. It is fantastic to read that you enjoyed our well-maintained hotel. Your satisfaction is our priority, and we look forward to welcome you back for another serene experience.

10/10 - 훌륭해요

Oliver

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Regards, Charles Moore General Manager 님, 2023년 12월 12일
Dear Oliver, We are thrilled you had an excellent stay at Renaissance Orlando Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.

10/10 - 훌륭해요

Ning

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were all friendly. Make me feel welcome.
2023년 12월에 5박 숙박함
답변 제공: Renaissance Orlando Airport Hotel 님, 2023년 12월 9일
Dear Ning, Thank you for taking the time to write about your recent stay at the Renaissance Orlando Airport Hotel. We take great pride in delivering excellent service, so we were pleased to read your review praising our team and recognizing their efforts in meeting your needs. They will be thrilled to hear your wonderful remarks, and we especially appreciate you recognizing them publicly for their service. Thank you again, we look forward to welcoming you back soon.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elegant hotel,the staff was very friendly and the hotel lobby smells good.
2023년 12월에 1박 숙박함
답변 제공: Renaissance Orlando Airport Hotel 님, 2023년 12월 9일
Dear Veronica, Thank you for your recent stay at the Renaissance Orlando Airport Hotel. We were pleased to read about the wonderful experience you had during your visit. We will share your comments with our team, which will be encouraging for them to hear that our mission to providing our guests with an excellent stay is being accomplished. Thank you again, and we hope to welcome you back the next time you are in the Orlando area. Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

8/10 - 좋아요

Olivia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 8일
Dear Olivia, Thank you for your recent visit to the Renaissance Orlando Airport and for sharing your feedback. We are thrilled that you enjoyed your stay, and we will be sure to share your rating with our team. We look forward to welcoming you back soon!Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Norah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Renaissance Orlando Airport Hotel 님, 2024년 2월 9일
Dear Norah, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Renaissance Orlando Airport. We look forward to welcoming you back on your next visit!Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Sriram

👍
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Sriram, Thank you for choosing Renaissance Orlando Airport and for the wonderful rating. We hope you enjoyed our convenient location and impeccable service. We look forward to welcoming you back for another incredible stay.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Chelsea

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Chelsea, Thank you for the excellent rating! We hope you enjoyed our well-kept property and immaculate accommodations. It was a pleasure having you at Renaissance Orlando Airport, and we look forward to welcoming you back soon.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Joe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checked in at night. Not much to see except the parking lot.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Joe, Thank you for choosing Renaissance Orlando Airport and for the perfect rating. We are thrilled to know that your experience was nothing short of exceptional. We look forward to welcoming you back for another delightful experience.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Lucinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Friendly and welcoming staff
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Lucinda, Thank you for your wonderful feedback! Our team takes immense pride in delivering attentive and accommodating service, and we are delighted to know that it contributed to your positive experience. We look forward to welcoming you back for another memorable visit.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

10/10 - 훌륭해요

Chevon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for pre airport travel
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Chevon, Thank you for choosing Renaissance Orlando Airport and sharing your feedback. We are delighted to be part of your pre-airport travel experience. Our team is committed to ensuring a seamless and enjoyable stay, providing you with comfort and convenience before your journey. We look forward to hosting you soon again.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel