외관

파크 로열 올랜도 여행 후기

2.5 out of 5
파크 로열 올랜도
1500 North Thacker Ave, Kissimmee, FL

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 371개" "
평점 8 - 좋아요. 1001개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 138개" "
평점 4 - 별로예요. 1001개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 93개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Hoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 2월 7일
Thank you for your feedback!

8/10 - 좋아요

joon 님, Seoul, Korea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. 깨끗하고 안전한 주변 환경 2. 마트를 비롯한 각종 먹거리에 용이한 접근성 -1. 공항, 디즈니월드, 유니버셜 스투디오, 프리미엄 아울렛 까지 다소 거리가 있음
2019년 7월에 4박 숙박함
답변 제공: Front Desk 님, 2021년 10월 7일
Thank you for your feedback! 의견을 보내 주셔서 감사합니다!

8/10 - 좋아요

HYONGJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 4박 숙박함
답변 제공: Front Desk 님, 2018년 10월 27일
Thank you for your review.

10/10 - 훌륭해요

Shavonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Park Royal Orlando is close to restaurants, stores, laundromats and other places to shop for basic needs. I like the outdoor area for eating outside or relaxing by the pool. The area is quiet and peaceful.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Park Royal Orlando and found our location convenient for your needs. Our team works hard to provide a peaceful and relaxing atmosphere for our guests, and we're delighted that you appreciated the outdoor dining and pool area. We hope to welcome you back for another enjoyable stay soon!

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Thank you for sharing your feedback about your recent stay at Park Royal Orlando. We're thrilled to hear that you had an excellent experience with us! It's always our goal to provide exceptional service and ensure our guests have a memorable stay. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Warm regards,

8/10 - 좋아요

andrea lynn

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff work hard and are always around. Very helpful and go beyond. Housekeeping made beds daily but really didn't do much else. Tile floors looked clean but they were not. Pool area is great.
2024년 3월에 8박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Thank you for sharing your feedback with us. We're delighted to hear that our staff exceeded your expectations with their helpfulness and attentiveness. We appreciate your comments regarding the housekeeping and cleanliness; rest assured, we'll address these areas to ensure a more thorough service in the future. We're thrilled you enjoyed our pool area and hope to welcome you back for another enjoyable stay soon!

10/10 - 훌륭해요

Jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of dining options. Nice room with kitchenete.
2024년 3월에 1박 숙박함
답변 제공: Nicolle, Front Office Manager 님, 2024년 3월 18일
Thank you for the feedback! We hope to see you again soon.

10/10 - 훌륭해요

Godschild

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Thank you for sharing your feedback about your recent stay at Park Royal Orlando. We're thrilled to hear that you had an excellent experience with us! It's always our goal to provide exceptional service and ensure our guests have a memorable stay. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Warm regards,

8/10 - 좋아요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great! Would stay again
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Thank you for your feedback! We're glad to hear you enjoyed your stay with us. We hope to welcome you back again soon!

8/10 - 좋아요

Rigo

가족 여행
좋아요: 편의 시설/서비스
.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
We hope to welcome you back again soon!

8/10 - 좋아요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were fairly cleab and the daily housekeeping was very good.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Thank you for your wonderful review! We're delighted to hear that you and your family had a great stay with us. Providing excellent customer service and a clean, comfortable environment are our top priorities. We hope to welcome you back again soon!

4/10 - 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👎
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Thank you for taking the time to leave your feedback. We are disappointed to hear that your experience did not meet your expectations. Your satisfaction is of utmost importance to us, and we would appreciate any further details you could provide to help us improve. Please feel free to reach out to us directly so we can address any concerns you may have.Best regards,

8/10 - 좋아요

Rosaria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very comfortable room clean well equipped kitchen
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Thank you so much for your kind words! We're thrilled to hear that you found our room comfortable and our kitchen well-equipped. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 - 훌륭해요

Moraima

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel, personal atento, sumamente limpio y muy tranquilo.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Hello,Thank you for your recent stay at the Park Royal. We are thrilled to hear you enjoyed your stay with us. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future visit .

10/10 - 훌륭해요

Javier

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar!! Accesible, muy bueno todo!! La atención fue excelente, personal de la recepcion muy amable!! Lo recomiendo
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us and found our service and staff to be friendly. We truly appreciate your recommendation and hope to welcome you back soon for another great stay!

6/10 - 괜찮아요

Teresa

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Thank you for your recent stay at the Park Royal Orlando. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future travels.

2/10 - 너무 별로예요

Mimi

단체 여행, 아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was smelly, dirty the corridors smelt of urine. We checked out immediately. Am still processing my refunds
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
We're truly sorry to hear about your disappointing experience. This falls short of the standards we aim to uphold. Rest assured, we take your feedback seriously and are investigating the matter urgently. Please accept our sincerest apologies and we hope to have the opportunity to regain your trust in the future.

4/10 - 별로예요

Kent Alexander

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thank you for your feedback! We're glad to hear you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 - 훌륭해요

Shahir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thank you for your feedback! We're glad to hear you enjoyed your stay with us. We hope to welcome you back again soon!

8/10 - 좋아요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
We're thrilled to hear that you had such a wonderful experience during your stay with us. Your feedback means a lot to us, and we're delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Warm regards,

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated but clean and well kept. Everyone here very helpful and kind. James was fantastic at the front desk!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Thank you for your kind review! We're delighted to hear you found our facilities clean and well-maintained. It's fantastic to know that James provided exceptional service at the front desk. We appreciate your feedback and hope to welcome you back again soon!Best regards,

10/10 - 훌륭해요

Jason

2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Hello,Thank you for your recent stay at the Park Royal. We are thrilled to know you rated our hotel a 5/5. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future travels.

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your feedback means a lot to us, and we're delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Warm regards,

6/10 - 괜찮아요

Thomas 님, Rudersberg

Wird immer noch renoviert, keine Sitzmöglichkeiten beim 5 Dollar-Frühstück. Pool beheizt.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Thank you for sharing your feedback with us. We appreciate your understanding as we work on our renovations to enhance the overall experience. We're glad to hear you enjoyed the heated pool; however, we apologize for any inconvenience regarding the seating during breakfast. Your comments will be taken into consideration as we continue to improve our offerings. We value your input and hope to have the opportunity to welcome you back for an even better experience.Best regards,

10/10 - 훌륭해요

Randolph

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. Stored our luggage for a couple days Pool warm and clean Rooms were nicely renovated Will come back
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff excellent and that you enjoyed the warm and clean pool. It's fantastic to know that the renovated rooms met your expectations. We look forward to welcoming you back on your next visit – your satisfaction is our priority!Best regards,

6/10 - 괜찮아요

Thomas 님, Rudersberg

좋아요: 편의 시설/서비스
Immer noch Baustelle. Rezeption und Frühstück (für 5 Euro) gibts in einem Zimmer ohne Sitzgelegenheiten. Alles abgepackt. Das eigentliche Restaurant ist geschlossen. Pool sauber und angenehm warm.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced due to the ongoing construction on our property. We appreciate your understanding and are pleased to hear that you enjoyed the clean and pleasantly warm pool. We are actively working on improving our facilities, and your insights will help us in our efforts.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Best regards,

10/10 - 훌륭해요

Robert Smith

2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your feedback means a lot to us, and we're delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Warm regards,

10/10 - 훌륭해요

Destiny

연인과의 여행
좋아요: 편의 시설/서비스
Very nice hotel, key wouldn’t work after the second day but staff was incredibly helpful and timely towards finding a resolution. Also we really enjoyed the morning breakfast.
2024년 2월에 2박 숙박함
답변 제공: Nicolle 님, 2024년 2월 23일
Thank you for your kind words! We're thrilled you enjoyed your stay. Apologies for the inconvenience with the key - we'll ensure it's addressed promptly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Dayan 님, Miami

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Hello,Thank you for leaving such a wonderful review. We are thrilled to know we met your expectations during your stay. We hope for the opportunity to welcome you again.Kind Regards,

10/10 - 훌륭해요

somyliz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy cerca de todo y bien limpió. Los empleados muy amables
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our location convenient and our cleanliness up to your standards. Our team takes great pride in providing a friendly and welcoming atmosphere. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.Best regards,

10/10 - 훌륭해요

Víctor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente todo trato servicio
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Thank you for your fantastic review! We're delighted to hear that you had an excellent experience with our service. Providing top-notch treatment to our guests is our priority, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back for another exceptional stay.Warm regards,

6/10 - 괜찮아요

Diego

좋아요: 청결 상태
Es comoda para un descanso de paso
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Thank you for your review! We're pleased to hear that you found our establishment comfortable for a break in transit. We understand the importance of a relaxing stopover, and we're glad we could contribute to your positive experience. If your travels bring you our way again, we'd be delighted to welcome you back.Safe travels,

10/10 - 훌륭해요

Farid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best friendly service
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Hello,Thank you for your recent stay at the Park Royal. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future visit. Kindest Regards,

2/10 - 너무 별로예요

Marjulis

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Unsafe
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Thank you for taking the time to share your feedback with us. We take guest safety very seriously, and I want to assure you that we are committed to providing a secure and comfortable environment for all our guests.I'm sorry to hear that you felt unsafe during your stay. Your safety and well-being are our top priorities, and we would appreciate it if you could provide more details about your concerns so that we can address them promptly. Your feedback is invaluable in helping us make necessary improvements to ensure a positive experience for all our guests.We would like the opportunity to investigate the specific issues you encountered and take any necessary corrective measures. If you could provide additional information, such as the date of your stay or specific incidents that made you feel unsafe, it would greatly assist us in addressing and resolving the matter.We genuinely care about the experience of our guests, and your feedback is crucial in helping us maintain the high standards we strive for. Please feel free to reach out to us directly, either by responding to this message or contacting our customer service team, so that we can discuss your concerns in more detail.Thank you again for bringing this to our attention. We look forward to the opportunity to address your concerns and improve the overall experience for our guests.Best regards,

10/10 - 훌륭해요

Milene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are renewing the building , it is a good place
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Hello,Thank you for your recent stay at the Park Royal. We are glad you enjoyed your stay. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future travels.

8/10 - 좋아요

Marielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Big clean room with kitchenette. Don't go for breakfast. Just snacks no bread. No bed lights. It was clean and that is for me the most impotent. Would come again.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our spacious and clean room with a convenient kitchenette. Your satisfaction with the cleanliness is truly appreciated, as we strive to provide a comfortable and welcoming environment for our guests.We also appreciate your insights regarding the breakfast offerings and the absence of bed lights. Your feedback is valuable, and we'll certainly take it into consideration as we aim to enhance our services. We're committed to improving and ensuring a more enjoyable experience for our guests.We look forward to welcoming you back on your next visit, and we'll strive to make your stay even more memorable.Warm regards,

6/10 - 괜찮아요

Leslie

연인과의 여행
별로예요: 편의 시설/서비스
Room was not ready at 4 to check in. It took two trips to the office to get the key to work. They are renovating the rooms; our room was clean and very roomy. They did a good job on the renovation. Was woken during the night by a loud motor in the building.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Thank you for sharing your feedback about your recent stay. We apologize for the inconvenience you experienced during check-in and with the key. We're delighted to hear that you found our renovated room clean and spacious; your positive comments mean a lot to us. We're actively addressing the issues you encountered with check-in and the noise disturbance to ensure a smoother experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.Best regards,

6/10 - 괜찮아요

Andrea

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Thank you for taking the time to leave a review. We value all feedback as it helps us improve. We noticed you rated us 3/5 stars, and we'd love to learn more about your experience to better address any concerns. Please feel free to share additional details, so we can enhance our service. We appreciate your input and hope to welcome you back for an even better stay.Best regards,

2/10 - 너무 별로예요

Sarah 님, Farmington

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was construction and hammering couldn’t move rooms apparently full. Door had huge gaps around it A/C was loud. Bed platforms were old and falling apart.No amenities. Not a resort. Terrible place
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We understand the importance of a comfortable and enjoyable stay, and it's disheartening to learn that we fell short of your expectations. Your comments will be shared with our team to address the issues you mentioned and improve our services. We appreciate your valuable input, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future.Best regards,

10/10 - 훌륭해요

Leonardo

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excelent
2024년 1월에 1박 숙박함
답변 제공: Nicolle Maldonado 님, 2024년 2월 4일
Thank you for your kind review! We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

?

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
GOOD
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Hello,Your positive feedback is truly appreciated, and we are thrilled to know that our accommodations and services met your expectations. Our team works hard to provide a memorable experience for our guests, and it's rewarding to hear that we succeeded .Kindest Regards,

4/10 - 별로예요

christine

Pool area nice and big for groups with lots of seating room being renovated but work in progress
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you found our pool area nice and spacious for groups, with ample seating.We apologize for any inconvenience caused by the ongoing renovations. We understand that a work in progress can sometimes impact the overall experience. Please be assured that we are actively working to complete the renovations to enhance our guests' future stays.Your insights are valuable to us, and we hope to have the opportunity to welcome you back once the renovations are complete. If there's anything specific you believe we can improve upon or if you have further suggestions, please don't hesitate to let us know.We value your patronage and hope to have the pleasure of hosting you again in the future.Best regards,

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Hello,Your positive feedback is truly appreciated, and we are thrilled to know that our accommodations and services met your expectations. Our team works hard to provide a memorable experience for our guests, and it's rewarding to hear that we succeeded .Kindest Regards,

8/10 - 좋아요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet & clean
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Hello,Thank you for choosing the Park Royal. We are thrilled to hear you enjoyed your stay with us. We hope to welcome you again for the chance to go above and beyond your expectations. Kindest Regards,

8/10 - 좋아요

Fabrizio

좋아요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Hello.Thank you for your recent stay at the Park Royal. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future visit. Kind Regards,

4/10 - 별로예요

Lou

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Hello, Thank you for your recent stay at the Park Royal. We hope you enjoyed your stay with us. We hope for the opportunity to welcome you back back for the chance to go above your expectations in your future travels.Kind Regards,

10/10 - 훌륭해요

PEDRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and renovated. I do like it.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
Thank you for taking the time to share your positive feedback! We're thrilled to hear that you found the room clean and appreciated the recent renovations. Providing a comfortable and updated space for our guests is a top priority for us.If there's anything else you enjoyed or if you have any suggestions for further improvement, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay.Best regards,

8/10 - 좋아요

Enrique

En remodelación pero sucio
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Hello, Thank you for your recent stay at the Park Royal Orlando. We are saddened to hear we fell short of your expectations during your visit. We hope to welcome you again after our renovation for the opportunity to go above and beyond your expectations in your future stay.Kindest Regards,

4/10 - 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 10일
Hello,Thank you for your recent stay at the Park Royal Orlando. Hopefully we have the opportunity to welcome you back for the chance to go above and beyond your expectations in your future travels. Kind Regards,

10/10 - 훌륭해요

Amanda De Mello

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 15박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Hello,Your positive feedback is truly appreciated, and we are thrilled to know that our accommodations and services met your expectations. Our team works hard to provide a memorable experience for our guests, and it's rewarding to hear that we succeeded .Kindest Regards,