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서머 베이 올랜도 바이 익스플로리아 리조트 여행 후기

3.5 out of 5
서머 베이 올랜도 바이 익스플로리아 리조트
17805 US Highway 192, Clermont, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 4656개 이용 후기 중 2232개" "
평점 8 - 좋아요. 4656개 이용 후기 중 1362개" "
평점 6 - 괜찮아요. 4656개 이용 후기 중 586개" "
평점 4 - 별로예요. 4656개 이용 후기 중 257개" "
평점 2 - 너무 별로예요. 4656개 이용 후기 중 219개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

JIYOUNG

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Serena Hernandez 님, 2022년 1월 6일
Thank you for your review, we sure hope to welcome you back in the future!

10/10 - 훌륭해요

Thaïsha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Tout était formidable.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Theresa

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The day we got there the pool by us was closed, the pool at the bar was closed. The bar did not come take our order we had to go to the bar to place our order and pick up drinks. I did not like the location, when i tried to relocate they told Expedia they would not refund us and let us switch cause they claimed the pools were open. Which clearly they were not. This dish washer did not work correctly in our villa. The water in the showers were way to hot even turned on when on cold. I was not happy at all. I would NOT recommend this resort to anyone. They lied just to get out of letting me move out there resort. There is so much more. I will NEVER be going back again.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Petr

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that they have mini golf, pool, and game room. Their service was good. Also they have beautiful ponds where i can enjoy walking around. I dont see any problem there.
2024년 4월에 7박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 24일
Thank you for your review, we are thrilled you enjoyed the amenities and service as we take great pride in. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the first resort we ever went to in Orlando back in 2018. This was our first time back and it was worth coming back for sure! Huge Condo, awesome pools, great beautiful view, and fun for kids
2024년 4월에 7박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 24일
Thank you for taking the time to write a review of our resort. We appreciate your loyalty as a return guest! Glad to hear you and the kids enjoyed the amenities and accommodations. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Douglas

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very enjoyable
2024년 4월에 4박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 23일
Thank you for your review, we are thrilled you had an enjoyable stay. We hope to welcome you back in the future!

10/10 - 훌륭해요

Taide

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything in all
2024년 4월에 2박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 23일
Thank you for your review, we hope to see you again in the future!

10/10 - 훌륭해요

Kathy 님, Cary

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great having adjoining rooms for our family trip.
2024년 4월에 4박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 23일
Thank you for your review. We are thrilled you enjoyed the accommodations. Hope to welcome you back in the future!

10/10 - 훌륭해요

jill

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and safe. Very walkable and plenty of things to do on site.
2024년 4월에 3박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 22일
Thank you for your review, We are thrilled you enjoyed the amenities and the safety. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Christian 님, Royal Palm Beach

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this property, I stay here every year fir the past three years.
2024년 4월에 2박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 22일
Thank you for your we appreciate your loyalty as a return guest and are happy you love the resort! Hoping to continue welcoming you back!

10/10 - 훌륭해요

Jonathan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, excellent staff.
2024년 4월에 2박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 22일
Thank you for your review, we are thrilled you enjoyed the location. We appreciate your kind words regarding our team members as that is service we take great pride in. We hope to welcome you back in the future!

8/10 - 좋아요

Kristin Joy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 23일
Thank you for your review, we hope to see you in the future!

8/10 - 좋아요

Walter

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice and quiet. Staff was friendly
2024년 4월에 6박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 21일
Thank your for your great review! We appreciate your kind words regarding our team members. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Yves 님, Brossard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beau resort avec plein de commoditées et plusieurs piscines
2024년 4월에 7박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 21일
Merci pour votre avis, nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau dans le futur !

6/10 - 괜찮아요

Kam Fa

아이를 동반한 가족 여행
We saw a huge roach in the unit. There were no cooking pans for cooking.
2024년 4월에 5박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 21일
Please accept our sincere apologies for these inconveniences during your stay. We know that no one wants to deal with such interruptions on their vacation, and we are diligently working to make sure that every trip is as seamless for our owners, members, and guests as we can possibly make it.

10/10 - 훌륭해요

Cinthia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 21일
Thank your for your great review! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

LEANN

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is lovely. The gardens and ponds are wonderful. It is very natural with different bird species. The accommodations are more than adequate. Great place, have stayed there often. And will be back.
2024년 4월에 7박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 20일
Thank you for taking the time to write a review of our resort. We are thrilled you had a great stay enjoying the amenities and accommodations. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Chadwick

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was a fantastic and pleasant stay.
2024년 4월에 3박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 20일
Thank you for your review, we are thrilled you had a fantastic stay! We do hope to welcome you back it the future!

10/10 - 훌륭해요

Javaughn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 20일
Thank you for your 5-star review, we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed staying there, it wasn’t until the last day that I really checked out what was on sight, because of visiting the parks in Orlando. I was amazed at all the activities I done on the last day, and I wish I would’ve stayed longer just to enjoy it more. I will definitely go back. You can stay on site and have fun with all this place offers.
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 18일
We appreciate your positive feedback and are glad you enjoyed your stay with us. We thank you for choosing Summer Bay for your vacation destination.

10/10 - 훌륭해요

Kelli

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very family friendly lots to do close by and on the property.
2024년 4월에 7박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 18일
Thank you for reviewing your stay with us, we hope to see you again soon.

6/10 - 괜찮아요

Darin Joseph

좋아요: 청결 상태
2024년 4월에 8박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 18일
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the property grounds and pools. Live music was great! Different vibes at each pool we checked out. Family friendly and safe. Our room was clean! A bit outdated and you could hear everything at night. We were all so tired we fell asleep anyway. Proximity to attractions and we were able to spend a day on the east and west coasts. Driving wasn’t a huge deal (there was traffic of course) we were happy about the opportunity.
2024년 4월에 6박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 17일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

4/10 - 별로예요

sandra

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Presence of bed bugs.
2024년 4월에 4박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 16일
Please accept our sincere apologies for these inconveniences during your stay. We know that no one wants to deal with such interruptions on their vacation, and we are diligently working to make sure that every trip is as seamless for our owners, members, and guests as we can possibly make it. I'm sorry to see you had a disappointing experience. Our property has an aggressive prevention program in place to ensure the resort is always clean and ready for guests. I apologize for the condition you describe, and I would like to assure you the unit has been inspected and treated in response to your feedback. Please ensure to contact the resort as we have a process with these types of allegations and would like the opportunity to address.

10/10 - 훌륭해요

Joaquin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean and nice people
2024년 3월에 5박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 16일
Thank you for your review, we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Erica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our 6 day stay. The kids liked the resort so much that they wanted to stay and hang out instead of one of our amusement park days. 10/10 Would recommend.
2024년 4월에 7박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 16일
Thank you for your review, we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jennifer Anne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location Nice pools Stayed in condo with balcony overlooking pool. Decided to stay in condo because villas do not have balcony or porches . Great one man band at one of the pools. If I could say one thing would be is to have plunger in room. Also no sugar or salt and pepper in rooms
2024년 4월에 5박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 13일
We appreciate your positive feedback and are glad you enjoyed your stay with us. We thank you for choosing Summer Bay for your vacation destination.

10/10 - 훌륭해요

rebecca

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this property!
2024년 4월에 6박 숙박함
답변 제공: Serena Hernandez 님, 2024년 4월 16일
Thank you for your review, we are thrilled you love the resort and look forward to welcoming you back in the future!

6/10 - 괜찮아요

Celeste

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 13일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

Clark

It was nice to find someone’s underwear under the tv stand! But we pay for cleaning!! Handicap parking was only for 1 person per unit that we saw- customer service was a lot to be desired!
2024년 3월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

daries

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

CHERIKA

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 4박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Sequoyia

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was parents not watching their children dive in and out of the hot tub while adults were trying to relax.
2024년 3월에 4박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

6/10 - 괜찮아요

Kathryn

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Christian Israel Zapata

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bueno en especial la comunicación con los trabajadores ,todos muy amables
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Gracias por tomarse el tiempo para publicar una reseña de nuestra propiedad. Esperamos verte nuevamente en el futuro.

8/10 - 좋아요

Lori

아이를 동반한 가족 여행
Great property to stay if you aren’t doing the parks, so much to do onsite!!
2024년 3월에 6박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

shedaya

The people were staying next too were loud and had their trash in front of the door which made our room stank . When called and complained nothing was done . It took maintenance 2 hours to remove the trash from infront of the room
2024년 3월에 5박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

Timothy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
a nice stay , not fancy but nice. Was alway plenty of pool chairs.tiki bar prices were high,front desk personal were nice.Traffic in the area was tough
2024년 4월에 5박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 - 훌륭해요

Susie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very much enjoyed our stay and the activities. We would recommend the property to others. It is very close to attractions.
2024년 4월에 4박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

6/10 - 괜찮아요

camille

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They only provide cleaning for members.
2024년 3월에 7박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

Lori A

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

Alicia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

danisha

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

jeffrey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there before 4:00 to check in but couldn't get in till 5:00 and I had to call to find out if it was ready because they never called like they said they were going to when it was ready and when I called the lady said yes it's ready now
2024년 3월에 8박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 - 훌륭해요

Christina

One of the best resorts I ever been to .
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We stay here almost every month when visiting our special needs son in the area. It's a very nice place, it always clean and efficient, and is close to a grocery store and restaurants. I wish we could see the numbers on the buildings more clearly at night. We also didn't have any face towels in our room and heard kids running in the room above us several times. Other than that, it was spacious and very nice.
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the resort. Staff was friendly and helpful. Nice play to stay and it was fun to visit the playground, water playground, multiple pools, and zip line . We didn’t get to the mini golf or basketball, but it was nearby that they were also nearby and free. One thing we didn’t like was that the wifi was pretty poor and intermittent. Even the cellphone “data” access was also pretty poop, almost like it’s a dead spot. Kind of frustrating when you have things to plan in your phone like visiting Disney, etc.
2024년 4월에 4박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable

6/10 - 괜찮아요

Chantal M 님, Corry

가족 여행
좋아요: 편의 시설/서비스
Nice area, nice people. Would prefer 2 Queen beds. Pullouts are not comfortable and very outdated. Also, we kept finding little bugs everywhere on our beds and in our clothes. Don’t know what they were but hope they weren’t bed bugs!!
2024년 4월에 5박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We sincerely apologize for the less-than-ideal experience you had during your stay at our resort. Your comfort and enjoyment are of the utmost importance to us, and it is disappointing to hear that we fell short of meeting your expectations.We are taking your feedback very seriously and are actively working to address the issues you encountered to prevent similar situations in the future. Your insights are invaluable in helping us improve our services.

10/10 - 훌륭해요

Nicole Marie

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
relaxing and quiet, activities for kids
2024년 3월에 6박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.