Otways, Victoria hotel rooms at the Independent

"Have been staying here over a long period of time and the standards have slipped markedly. Paid $200+ for a standard room and found the amenities very underwhelming. "

"Our room looked nothing like the photos in the listing. Awkward bathroom. "

"Hot springs were great. Breakfast buffet was mediocre "

"Loved the layout. We were in one of the rooms separate from the main property. Loved the location and room. Would suggest they get a mini split for the bedroom as it is very stuffy and the mini split in the front room does not reach into the bedroom. The food at the restaurant is very good."

"Easy access, good location. "

"Staff"

"Was charged $35 sheets on an extra bed .when my booking was for 2 people and 2 beds "

"Nice unit. BBQ right outside. Well equipped kitchen. Rooms are a bit smaller, but manageable. The Expedia description of check-in instructions is incorrect. The office closes at 5pm, where as, in our case it said that the office closes at 6pm, but it was fine, the management had arranged alternate check-in for us. One recommendation for the staff, pls make your contact available via WhatsApp or Expedia Messaging App, some ppl when they are travelling from other countries and using e-sim - they don’t have the ability to call local numbers, they only have data. So, don’t the fact that we need to call a local number to check-in is problematic. Lucky for us, another resident was able to call on our behalf."

"Have stayed here several times over the years and it’s always predictably great. The location is perfect and the rooms are spotless and well appointed. Quick and friendly check in and out."