โAlthough the room interior and amenities is superb, some supplies are lacking like no hair dryer, no spare toilet papers and the provided shower gel in the bathroom seems like it was diluted. Also lack of overnight staff especially housekeeping. Overall, this hotel is very clean and has very courteous staff. โ
โI was very happy with my stay. It's in the center of the city, so there's not much of a view, but it was friendly, clean, and safe. The room was very nice, and the buffet breakfast was good. They kept my bags for me when I checked out, which was very nice, and when I left, they brought my car to the front door with Grab. I would stay at Novotel again anywhere in the world. โ
โI stayed at Cocoon Boutique for 3 nights. I searched for a hotel in Quezon city that had good customer reviews, and I am happy that I made a good choice. The hotel was very clean and well managed. The room was clean and comfortable, and the sheets and covers were very clean and comfortable. I really appreciate the kind staff who were very responsive to my requests. As a person being first time in the Phillippines, I had questions and needed help, and they were always professional. A drawback at...
"Arrived 12:30pm, asked early check in. Reception said "no problem if the room is available". She checked my reservation and said "you have booked through Expedia so you can check in after 3pm". Excellent service !!!!!"
