Pacific Coast, Mexico hotel rooms at the Hilton Hotels

"Excellent services"

"We’ve stayed at Delta Hotels Riviera Nayarit three times—September, October, and most recently in March during spring break. Unfortunately, this last visit was a disappointment, especially since it was our first time bringing my parents. The resort was extremely busy and felt overcrowded, with not enough staff or amenities to support the volume of guests. Service overall wasn’t as warm or attentive as we had experienced in the past. The front desk in particular came across as rude and not very attentive, which set the tone in an unfortunate way. On the other hand, the housekeeping team was amazing—kind, consistent, and one of the highlights of our stay. The food, which had been phenomenal on our previous visits, was noticeably lacking this time. The Pantry in particular was under-serviced, not very clean, and several machines were out of order. It didn’t reflect the quality we had come to expect. The property itself is beautiful, and the pools—including the kids pool—are a highlight. The taco stands were great, and the ceviche was phenomenal. That said, the resort doesn’t quite deliver a luxury experience, and small details matter. For example, the road leading to the beach club could really use some attention—it doesn’t match the overall price point or setting. This resort truly has so much potential, but it would benefit from more staffing and additional dining options beyond the buffet to better accommodate guests, especially during peak times."

"Amazing views of the city. Large and comfortable rooms. Lots of amenities including a great rooftop bar."

"Great pricing for location. Rooms were clean, spacious and comfortable. Staff was very attentive."

"The only problems are #1 , the a/c on the rooms are not adequate, I had to purchase a fan to make it bearable #2, the elevators, even though there are 4, many times one was out of service or there were so many guests that you wait for more than 10 minutes and still can't get on one, in 19 days I had to take the stairs to the tenth floor 5 times in sweltering heat, when you do get on one it stops on almost every floor and they are very hot inside. Other than that it was good"

"Beautiful resort, very attentive, clean"

"Was amazing everything was good Food ,people ,employees they make you every day amazing "

"The rooms were clean not a lot of options for food. The staff was rude ave very behind of services. "

"Muy recomendado. El lugar es cómodo, limpio y hay diversión para toda la familia."