"The staff is consistent and considerate, We dont speak spanish but we always work it out, Maintenence does a great job pools and landscaping are beautifully cared for.
front desk staff and kichen and servers, always have a smile and kindness. I was here in February and came back to Kaana surf for a week, because they do an amazing job!"
"Me gustaron las instalaciones, el personal muy amable, tuve problemas con mi reservación ya que se había marcado otra habitación que yo no había solicitado al momento de realizar la reservación y el joven Richard me solucionó muy bien y eficazmente.! Mi estadía muy bien "
"The area is developing. This hotel is beautiful and the staff very nice. Only things to consider.... No hot water, parking space limited and that the beach sand is from volcanic rocks and it's so hot you can't stand on it."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Everyone was so nice and attend. Kudos to the staff that carry the luggage to the rooms. Daniel watched our luggage until the boat arrived. I chose the right place to celebrate my 30th wedding anniversary. The only hip up was that my sister and husband couldn’t stay with us because it has too many steps to reach the restaurant and rooms. Other than that it’s the ideal place for people in good health to enjoy the lake and the property. "
"This is the most welcoming Hotel I've ever visited. In the many countries that I've stayed, I'd never experienced something like this. Simply beautiful: amenities, delicious food, the room, the pools, the museums... Wow such an indescribable experience. I wish we had expended more time over there but will definitely be back for more"
"It was amazing, every area was very well maintained and the room was beautiful, the food in the restaurant was amazing and the view from the highest terrace was simply marvelous "
"The hotel is beautiful; a great contrast between the colonial style mixed with ruins and an exquisite comfort. The food “amazing”! All staff super kind and great service. Definitely will come back! "
"Loved everything!
the gym its in a very bad condition, the cardio machines doesn't work as we expected in a 5 star hotel
Elliptical has a horrible sound
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