룸, 퀸사이즈침대 2개, 장애인 지원 (Mobility/Hearing Impaired Accessible) | 고급 침구, 책상, 방음 설비, 다리미/다리미판

라 퀸타 인 & 스위트 바이 윈덤 파두커 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 파두커
3960 Coleman Crossing Cir, Paducah, KY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1058개 이용 후기 중 649개" "
평점 8 - 좋아요. 1058개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 1058개 이용 후기 중 88개" "
평점 4 - 별로예요. 1058개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1058개 이용 후기 중 28개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean. It was a bit noisy with all the traffic.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Lori,Thank you for your review. We're glad to hear that you found our property clean. We apologize for any inconvenience caused by traffic noise. Your feedback is valuable to us, and we'll continue working to improve our guests' overall experience. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Dana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Dana,Thank you for taking the time to leave a 5-star review on Expedia. We're thrilled that you had a wonderful experience during your stay. If there's anything specific that stood out to you or any suggestions you have for us to make future stays even better, please let us know. We value your feedback and look forward to welcoming you back for another fantastic stay.Best regards, Hotel Manager

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Met needs
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Ray,Thank you for your perfect rating and concise feedback. We're glad to hear that we met your needs during your stay with us. If there's anything specific you appreciated about your experience or any suggestions you have for us to maintain this level of service, please let us know. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Randy,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or any suggestions you have for us to maintain this level of excellence, please let us know. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Lowell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always stay there clean and a hottub
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Lowell,Thank you for your perfect rating and for choosing to stay with us repeatedly! We're thrilled to hear that our commitment to cleanliness and amenities like the hot tub have contributed to your positive experiences. Your loyalty means the world to us, and we can't wait to welcome you back for another enjoyable stay!Sincerely, Hotel Manager

8/10 - 좋아요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk staff and other staff were very friendly and helpful on a very busy day. The woman working the breakfast area did a great job. The hotel is next to train tracks. If noise bothers you, see if there is a room opposite the tracks.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 10일
Dear Guest,Thank you for commenting. I am thrilled to note that you found friendly & helpful staff service. Every action we take is aimed at raising our rating and increasing customer satisfaction so that we can be the most acclaimed hotel in the area. We assure you that you will have a wonderful experience on your next visit. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

8/10 - 좋아요

Daniel

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We just made a quick overnight stop, but it was an overall pleasant experience.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Daniel,Thank you for your feedback! We're glad to hear that you had a pleasant experience during your quick overnight stop. If there's anything specific you feel we could improve upon to make your experience even better next time, please don't hesitate to let us know. We appreciate your review and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

6/10 - 괜찮아요

Michelle

가족 여행
The hotel is descent but isn’t being kept up. Our room was clean but the phone didn’t work so we couldn’t call front desk, no sheets were provided for the pull out bed and the shower head was broken. The pool area is tiny and was dirty. The water was yellow and there were ants crawling on the window sill. The Wi-Fi password was not given to us. There are many hotels surrounding this one. Lots of other options to choose from.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Michelle,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. Your comments about the cleanliness and maintenance concerns are concerning, and we will address these issues promptly to ensure a better experience for our guests. We apologize for any inconvenience caused by the phone not working, the lack of sheets for the pull-out bed, the broken shower head, and the condition of the pool area. We appreciate your input and hope to have the opportunity to improve and provide you with a better stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property and nice employees
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Martin,Thank you for your positive review on Expedia! We're delighted to hear that you enjoyed our property and the service provided by our team members. Your kind words are greatly appreciated, and we will continue to strive for excellence in both our facilities and customer service. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable. Very nice lobby!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Patricia,Thank you for your wonderful review! We're delighted to hear that you found our hotel very clean and comfortable, and that you enjoyed our lovely lobby. Your satisfaction is our priority, and we're glad we could provide a pleasant experience for you. We look forward to welcoming you back on your next visit!Sincerely,Hotel Manager

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Jon,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Rebecca

가족 여행
좋아요: 청결 상태
Decent but not great. Faucet, bed and the toilet all made weird noises. Shower has some mildew in it as well. Beds were not as comfortable as some, but passable. It did the job and we were able to get back on the road on the morning. Breakfast was meh.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Rebecca,We apologize for the inconvenience caused by the noises from the faucet, bed, and toilet, as well as the presence of mildew in the shower. Your feedback is valuable, and we will address these issues with our maintenance and housekeeping teams to ensure improvements are made. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked the desk agent’s willingness to help us with our situation: a sick child. He didn't have a cot to offer us, but came up with an even better solution. We loved the pool.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Ellen,We're pleased to hear that our staff could assist you during a challenging situation and that you enjoyed our pool. Your comfort and satisfaction are our top priorities. If there's anything else we can do to make your stay even better, please let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Carla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the 2nd time we’ve stayed at this hotel on our way back home from vacation. It is really clean, and they have a nice breakfast. Its also convenient off the hwy.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Carla,Thank you for choosing our hotel again and for sharing your positive experience. We are delighted to hear that you found our hotel to be clean and enjoyed our breakfast. We are pleased to be conveniently located near the highway. We appreciate your review and hope to welcome you back again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Shelley

좋아요: 숙박 시설 상태 및 시설
Staff was friendly
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Shelley,Thank you for your 5-star review! We're delighted to hear that you found our staff friendly. Providing excellent service to our guests is our priority, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future! Sincerely, Hotel Manager

10/10 - 훌륭해요

Bernie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excellent stay
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Bernie,Thank you for your 5-star review! We're thrilled to hear that you had an excellent stay with us. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please let us know. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Bonnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the early morning front desk person! He was cheerful, helpful, and knowledgeable about the area.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Bonnie,Thank you for your 5-star review! We're delighted to hear that you loved the early morning front desk person and that they were cheerful, helpful, and knowledgeable about the area. Providing excellent service to our guests is our priority, and we're glad we could make your stay enjoyable. We'll be sure to pass along your compliments to our team member. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Marcie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice accommodations! The room was clean and modern. The breakfast was good and had several options. Only negatives was the cranky breakfast attendant and the shower that barely had any water or pressure..
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 16일
Dear Marcie,Thank you for your positive rating and feedback! We're pleased to hear that you enjoyed our accommodations, including the clean and modern room and the variety of breakfast options. However, we're sorry to hear about the issues you encountered with the breakfast attendant and the shower water pressure. Providing excellent service and amenities is important to us, and we apologize for any inconvenience caused. Your feedback will be shared with our team to address these issues promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future! If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We're here to ensure you have a pleasant experience every time you stay with us!Sincerely, Hotel Manager

10/10 - 훌륭해요

Angela

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Angela,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 - 훌륭해요

Connor

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Connor,Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Nichole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would recommend
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Nichole,Thank you for your recommendation! We're thrilled to hear that you had a positive experience during your stay. Your satisfaction is important to us, and we truly appreciate your support. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Alex

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was one of the cleanest places I’ve stayed. Everything looked practically new. Breakfast was good and on time. Pool was clean.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 9일
Dear Alex,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be one of the cleanest places you've stayed and that everything looked practically new. We're glad you enjoyed our breakfast, which was served on time, and that you found our pool clean. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

rudolph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and good staff
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 8일
Dear Guest,We appreciate your positive feedback and are thrilled to hear that you found our hotel clean with a good staff. Providing a pleasant experience for our guests is our top priority. Your kind words motivate our team, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Wayne

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Wayne,Thank you for your excellent rating! We're thrilled that you had a great experience during your stay. Your satisfaction is important to us, and we're glad we could contribute to making your visit enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Rick 님, Pella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 6일
Dear Rick, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 5일
Dear Carol,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was heated and the rooms was clean and they had a snack shop
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 3일
Dear Kenny,Thank you for your perfect rating! We're delighted to hear that you enjoyed your stay with us and found our heated pool, clean rooms, and snack shop to be to your liking. Providing a comfortable and convenient experience for our guests is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Cynthia 님, Thunder Bay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice breakfast area very friendly and helpful staff.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 28일
Dear Guest,Thank you for taking the time to share your positive feedback on Expedia! We're delighted to hear that you enjoyed our breakfast area and experienced friendly and helpful service from our staff. Your satisfaction is our priority, and we appreciate your kind words. If you have any further comments or suggestions, please feel free to share. We look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Deanna

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Deanna,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic property, fantastic staff, clean, quiet, and one of the best pet friendly locations I have been at.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Jennifer,Thank you for your glowing feedback and perfect rating! We're thrilled to hear that you had a fantastic experience at our property and found our staff to be fantastic. Providing a clean and quiet environment for all our guests, including our furry friends, is important to us, and we're delighted to know that you found our pet-friendly accommodations to be among the best you've experienced. We truly appreciate your kind words and hope to welcome you and your pet back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Violet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 24일
Dear Violet,We appreciate your visit to our hotel and your 5-star review, which shows how happy you were with it. Your review is incredibly uplifting and inspiring for our hotel and employees. We always work to enhance our guest experience and level of hospitality. It is a pleasure to host visitors such as yourself, and your evaluation will inspire us to provide better hospitality. I am hoping to see you soon!Regards, Hotel Manager

10/10 - 훌륭해요

William A

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy on and off our route ,plenty of meal choices close by.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear William A,Thank you for your positive feedback! We're delighted to hear that our hotel's location made it convenient for you, with plenty of meal choices nearby. We appreciate your rating and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Michelle

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was awesome. Breakfast options were normal continental items.
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Michelle,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you found the room awesome and that you enjoyed the breakfast options, even if they were normal continental items. Providing comfortable accommodations and a satisfying breakfast experience are important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice pool
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 18일
Dear Rick,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed our pool. It's wonderful to know that you had a great time relaxing and swimming. We hope to welcome you back again soon for another refreshing dip!Sincerely, Hotel Manager

4/10 - 별로예요

Amber

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Im not normally one to complain about a business, but this one is an exception. Breakfast options were very limited ( a few brown bananas, apples, hard boiled eggs) the pool had a total of 6 places to sit while your kids swam. So myself and others just stood there with items in our hands watching. But the most disappointing and disgusting this was the pile of animal feces in the corner of our hotel room. When i brought it to the front desks attention, they didnt even apologize or offer to do anything about it like comp my room. She blew it off and said "oh- well they must have missed that.... ill make a note" then went back to doing whatever she was doing. NOT OK!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 18일
Dear Amber,We're truly sorry for the disappointing experience you had during your stay. Your feedback regarding the limited breakfast options, insufficient seating at the pool, and the unacceptable condition of your hotel room is deeply concerning. We apologize for the lack of apology and action from our front desk staff when you brought the issue to their attention. This does not reflect the level of service we strive to provide. Your comments will be addressed with our team to ensure that immediate improvements are made and that such incidents are not repeated in the future. We sincerely apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place clean and great rate
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 18일
Dear Catherine,Thank you for your feedback and for rating your stay! We're glad to hear that you found our place nice, clean, and offered a great rate. Your satisfaction is important to us, and we appreciate your kind words. We hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too bad it’s built way to close to I45.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 17일
Dear John,Thank you for your feedback and the 4 out of 5 rating. We regret any inconvenience caused by the proximity to I45. We understand the importance of a peaceful environment and will consider this aspect in our ongoing efforts to enhance the guest experience. We appreciate your input.Sincerely, Hotel Manager

2/10 - 너무 별로예요

George

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 11일
Dear George,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

8/10 - 좋아요

Leann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room, could use better coffee and maybe
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 8일
Dear Leann,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the nice room. We appreciate your suggestion regarding the coffee and apologize if it didn't meet your expectations. Your input is valuable, and we'll consider it for future improvements. If there's anything else you'd like to share or if you have specific suggestions for enhancement, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better experience.Sincerely,Hotel Manager

8/10 - 좋아요

Melinda 님, Caldwell

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall the property is nice. Pet friendly was a plus
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 8일
Dear Melinda,Thank you for taking the time to provide feedback on your stay. We're pleased to hear that you found our property nice, and we appreciate the positive mention of our pet-friendly policy. If there are specific areas where we can improve and make your experience even better next time, please feel free to share your suggestions. We value your input and look forward to welcoming you and your pet again in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Angela

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean room and pet friendly.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 4일
Dear Angela,Thank you for your perfect rating and positive feedback! We're delighted to hear that you had a great experience with us. Providing friendly service, clean accommodations, and being pet-friendly are priorities for us, and we're glad to know we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you and your furry friend back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 2일
Dear Wayne,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 2일
Dear Robert, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

10/10 - 훌륭해요

Burt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 28일
Dear Burt,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 - 훌륭해요

Deontae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 23일
Dear Guest,Thank you for your outstanding 5 out of 5 rating on Expedia! We are thrilled to hear that you had a fantastic experience at our hotel. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, lots of choices to dine
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 21일
Dear john,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you enjoyed the great location and the abundance of dining choices nearby. We appreciate your positive feedback and look forward to welcoming you back for another fantastic experience in the future. Safe travels!Sincerely, Hotel Manager

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price and check-in service!
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 18일
Dear James,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you found our hotel to have a great price, and we're delighted that our check-in service met your expectations. We appreciate your positive feedback and look forward to hosting you again!Sincerely, Hotel Manager

10/10 - 훌륭해요

G . Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Extras
Excellent breakfast and I enjoyed the hot tub and fitness room.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 17일
Dear G . Frank,Thank you for the perfect 10/10 rating! We're thrilled to hear that you enjoyed the "nice extras" during your stay, including the excellent breakfast, hot tub, and fitness room. It's always our goal to provide our guests with a range of amenities to make their stay enjoyable. We appreciate your positive feedback and look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

8/10 - 좋아요

James D

출장 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 16일
Dear James D,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 - 좋아요

Sandra

가족 여행
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Sandra,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager