All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pool was too small and dirty for how many guests were there plus it was noisy. The property was dirty and it sounded like the people upstairs were bowling. Had to call the front desk and they did nothing about the noise complaints and then denied that we ever called to begin with.
Found a par of socks in the bathroom that didnt belong to us. Made me question if the bathroom was properly cleaned. The property grounds need a trash pick up too
Dylan
Stayed 1 night in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Dylan,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
It was a hotel that is Section 8 residence. It should be a law to expose that information before someone books a hotel. Homeless and drug addicts
Gwen
Stayed 1 night in May 2024
Response from Nancy Y. on May 14, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
2/10 Terrible
John Christopher, Cathedral city
May 6, 2024
John Christopher
Stayed 1 night in Apr 2024
Response from Management on May 27, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
6/10 Okay
Lydia
Business traveler, Traveled with family
May 4, 2024
Disliked: Amenities
Locations
Lydia
Stayed 2 nights in May 2024
Response from Nancy Y. on May 14, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
Response from Brand Experience Team on May 6, 2024
Hi Patrick,Thank you for the excellent review! Maz K.#Team6
4/10 Poor
Alice
Apr 28, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
First room was not cleaned and still had garbage and unmade beds. New room was clean but hot water did not work
Alice
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Alice,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Response from Brand Experience Team on Apr 29, 2024
Hi Maria, Thanks for your review, we really appreciate the support.Natalie #Team6
4/10 Poor
Cherlyn
Apr 23, 2024
Liked: Staff & service
Property was close to Downtown and near lots of food. Elevator was broken. It was a bit noisy as well.
Cherlyn
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Cherlyn, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
4/10 Poor
Katherine
Business traveler
Apr 23, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Roaches in my room were not cool.
Katherine
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Katherine, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6
10/10 Excellent
Mirian
Apr 22, 2024
Mirian
Stayed 2 nights in Apr 2024
Response from Management on May 27, 2024
Thanks for letting us know about your stay.
6/10 Okay
Geovani
Apr 21, 2024
Liked: Staff & service
Geovani
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
The property had bugs, blood on the wall, cigarette burns on the bed in a non smoking room
Jennifer
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Jennifer,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
4/10 Poor
BARRY
Apr 13, 2024
Had not stayed at a Motel 6 in decades. I won’t make that mistake again. Very, very basic, “old” building and rooms. Super small rooms, and we didn’t even stay the night. Booked another hotel in Palm Springs. However, staff was very friendly and helpful with the cancellation.
BARRY
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
6/10 Okay
Nakia
Traveled with family
Apr 13, 2024
The air conditioning in the room don’t really work well
Nakia
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Nakia,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
4/10 Poor
Gabriele
Traveled with family
Apr 13, 2024
Disliked: Cleanliness, amenities
toilet was leaking, got repaired. should have been done before the room was booked.
Gabriele
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Gabriele,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
2/10 Terrible
Russell
Apr 12, 2024
Russell
Stayed 2 nights in Apr 2024
10/10 Excellent
Salvador Linares
Apr 12, 2024
Liked: Property conditions & facilities
Nice
Salvador Linares
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Salvador,Thank you for the excellent rating!! Maz K.#Team6
My son was going to use the pool. He noticed beer cans in the bottom of the pool. The restroom door will jam every time you closed it. Someone else would have to push it from the outside. To many suspicious people wandering the premises late at night. Homeless came in to the pool area to ask us for a can of beer. Not safe. No Security.
Jaime
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Jaime,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
Property very rundown. Proper maintenance not kept up.
John
Stayed 9 nights in Mar 2024
Response from Brand Experience Team on Apr 22, 2024
Hi John,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
6/10 Okay
Emmanuel
Traveled with group
Apr 9, 2024
Disliked: Amenities
Good value, location is good. I’d stay again if the price is right.
Emmanuel
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
6/10 Okay
Bruce
Traveled with partner
Apr 9, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
In the shower, you have to be a contortionist to get your head wet, if you're over 4 foot 6. Tiny towels, too. Perhaps we were given a room designed for midgets, I'm not sure.
Bruce
Stayed 4 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
It was what it was advertised. Convenient to downtown. Relatively clean. Barebones amenities. Everything worked. If you are looking for a resort, not the place for you. If you are looking for a place to sleep, shower and store your stuff while you go out and have fun, it hits the mark.
Paul
Stayed 7 nights in Mar 2024
Response from Nancy Y. on Apr 16, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
I payed a lot of money to this motel 6 every room there was something wrong with the rooms the doors and locks are broken that's unsafe window didn't open fire Hazzard toilet didn't flush no water pressure in shower or hot water kicked us of the property as we're waiting for deposit to bank to rent again all in all the manager and morning staff can have better people skills night staff are great and considerit we only rent there cause it's close to stores but I don't recommend this place east motel 6 is way better great staff clean rooms
Vina
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi VinaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
6/10 Okay
Bryon
Business traveler
Mar 28, 2024
Liked: Cleanliness
It was OK, but did not have shampoo or conditioner. No wash cloths from the bathroom. On a budget it’s an OK place to stay. Woken in the night at 3 AM saying that I was making noise in my room but I wasn’t. That was frustrating.
Bryon
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi BryonThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
Response from Brand Experience Team on Apr 2, 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
8/10 Good
Reynaldo
Mar 26, 2024
Liked: Cleanliness, staff & service
Reynaldo
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
4/10 Poor
Thomas
Mar 25, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Thomas
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Thomas, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6
Response from Brand Experience Team on Apr 4, 2024
Hi Jackson, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
8/10 Good
Lourdes
Mar 25, 2024
Lourdes
Stayed 1 night in Mar 2024
8/10 Good
Curt John Richard
Mar 24, 2024
Liked: Cleanliness, staff & service
Curt John Richard
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Curt,Thank you for positively rating your stay!Natalie #Team6
stayed here for a quick work trip. This hotel has many guests who are residing here. It was loud at night, with children who were running in the halls. witnessed police and CPS being called to a room. definitely a little bit more drama than anticipated. besides that, the air in my room didn't work and they said they sent someone to fix it but it never worked. the staff was kind but I would not recommend staying in this motel.
robert
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Robert, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6