"What was supposed to be a relaxing, first-time trip to Palm Springs turned into a very disappointing experience.
During our stay, multiple restaurants and bars on the property were closed, and the pools were also unavailable. None of this was communicated to us ahead of time. We later found out that the majority of the hotel had been rented out to a large group, which clearly impacted the overall guest experience.
Unfortunately, the lack of transparency was only part of the issue. Staff consistently provided conflicting and inaccurate information, which made it difficult to plan anything and added to the frustration. Overall, the service felt disorganized and unwelcoming.
While the resort fee was waived, it did not adequately address the extent of the inconvenience and disruption to our stay.
Would not recommend based on this experience.
"
"So much potential! Awesome vibe and staff. Great pool and view but the purple carpet needs to go! Cleanliness of rooms was fine but the carpet makes everything look run down and dirty. Staff was awesome and overall a really fun stay!!"
"Making up the room was a constant problem Stayed five nights, and only twice did get new towels. This was after telling the front desk we wanted clean towels each day. Location was excellent."
"Check in staff was very nice. However, the room was in poor condition. The wall paper was cut in pieces, falling off in others. The carpet was not vacuumed, the prior guests had left tags from new clothes on the floor. There was candy on the side of the mini fridge. Hair in the sink and shower. Long hair in a pile behind the toilet. Worse of all there was poop on the drawstring bag thay has the extra toilet paper roll in it on top of the toilet. Super dirty room. "
"Location is good for walking to the downtown everywhere, probably won’t stay again. Bathroom very small. No where to put your stuff. Our friends had drainage problems in their sink and bath tub.
Also in a very noisy area."
"I was looking forward to adults only pool on the weekend but there was a dj who played beats so loud my room walls vibrated and the whole outdoor area became deafening. Music choice awful (disco remixes of Pink Floyd) and completely bassed out. Could not swim or invite people to the private patio my room had."
"This was a clean, budget friendly place to stay. We enjoyed the pool, hot tub, and bikes. The rooms did not have a lot of outlets/additional space to accommodate our family of four, but the location was great. "
If you and your partner need a romantic vacation, we'd like to help you plan for it. Couples choose Palm Springs for its great live music scene and top-notch restaurants. If you're a pair that loves cultural attractions, you might check out Plaza Theatre, Annenberg Theatre, or Palm Canyon Theatre. Whether you'd like to watch the sunset from your balcony or lounge around in luxurious bedding, you can pick from 6 hotels and other accommodations in Palm Springs to make for the perfect weekend away.
How many romantic hotels should we expect to find in Palm Springs?
Expedia has 6 romantic Palm Springs hotels for you both to enjoy.
When is the best time of year for a romantic getaway to Palm Springs?
If you're looking forward to lots of outings with your partner, check out these details about year-round temperatures in Palm Springs: The hottest months are usually July and August with an average temp of 85°F, while the coldest months are December and January with an average of 55°F. Average annual precipitation for Palm Springs is 6 inches.
What is there to do in Palm Springs?
There's nothing better than experiencing a new destination with your sweetheart, so consider checking out all that Palm Springs has to offer. If you're hoping to see some of the area's cultural attractions, you and your partner will love Palm Springs for its lively festivals and top-notch casinos. You might consider a visit to Agua Caliente Cultural Museum, Plaza Theatre, or Agua Caliente Casino.
What's the best way to get to Palm Springs and around town during my romantic getaway?
This information about transportation options in Palm Springs might help your romantic getaway go off without a hitch: If you're looking to fly to Palm Springs, the closest major airport is Palm Springs Intl. Airport (PSP), located 2.1 mi (3.4 km) from the city center. To see more of the larger area, hop aboard a train at Palm Springs Station.