Thanks for taking the time to give us awesome feedback. Look forward to hosting you again in the future

Thank you for your review, :)

Thank you :)

Thanks for your review, See you next time

Thank you :)

Wow, Thank you for your fantastic review, we are pleased you had an enjoyable stay with us :)

Thank you Elizabeth, Pleased you enjoyed your stay with us

Thank you for your review, Pleased you enjoyed your stay :)

Thank you :) We look forward to your next stay Amanda

Thanks for the 10/10 score!Pleased you enjoyed your stay with us and we will pass on your comments to our cleaning team :)

Pleased you enjoyed our great locatioon and our facilites on offer. :)

Thank you for your lovely review, we look forward to your next visit :)

Glad you enjoyed :)

so glad you were able to enjoy the spa :)

Thank you Charla, so glad you enjoyed your stay with us :)

Thank you

Hi Alan - first up, why did you not come & ask us this question & receive the answer before putting your assumption onto a public platform? No we do not or never have, accepted emergency housing bookings, we are not registered with WINZ.I am also disappointed that you did not let us know about the disruption you encountered either while it was happening so we could do something about it (instruction on what to do if you have a noise disturbance are given in several different places) or in morning.Also your comments & assumption are quite a generalisation against those who actually do require emergency housing!

Thank you so much for this awesome review :) We are so happy to hear that you enjoyed your stay with us.

Thank you so much for your lovely review Connie :)

Thank you

Hi There, Pleased you had a great stay. We look forward to accommodating you again in the future.

Thank you for your great review :) so glad you enjoyed your stay with us.

Thank you for your review ST, much appreciated

Thank you

Hi Mike, Thanks for your great review

Thank you

Thanks Karen, we are pleased you enjoyed your recent stay

Pleased you enjoyed your stay and Spa, see you again

Thanks for the awesome review Adrian, always happy to help. Look forward your next stay

We are pleased you enjoyed your stay Rayna

Thank you for your review Andrea, Pleased you enjoyed your stay, look forward to your next visit :)

Many thanks Maryclare for the wonderful review

Thank you Anne for the wonderful review.We look forward to seeing you again one day

Thank you for great review :)

Thank you for your lovely review, so glad that you enjoyed your stay with us :)

Hi Alice, thank you for your feedback, so glad that you enjoyed the spa & your comment about the creaking floorboards is a reminder for me to have a builder come look at this. I'm sorry to hear that you felt that we did not meet your expectations around customer service in this instance, we tried to explain to you at the time why we were unable to provide a refund for your late cancellation. Our cancellation policy is very clear when you book & is standard across the accommodation industry. We also explained that your booking was through Expedia & not direct with us, so we hadn't received payment from them at that stage.

Hi Lucy,Thanks for your great review, Pleased you enjoyed your recent stay

Thank you for your review :)

Hi Graeme, thanks for your review, Pleased you enjoyed the unit and thanks for the thumbs up on our artwork

Thanks for your awesome review, we are pleased you enjoyed your stay and we look forward to your return in the future :)

Hi Sandra. Thank you for the great review. Pleased your family enjoyed their weekend away. Hope to see you again.

Hi Raylene. Thank you for the great review. I will be sure to pass on your review to our awesome housekeeping team. See you again soon

Hi Tracie. Many thanks for the great review. All part of the service. Pleased you enjoyed your stay

Thank you for your wonderful review

Thank you for your wonderful review

Hi, thankyou so much for taking the time to review your stay. Your comments are appreciated as they form a picture of what our guests want when they stay with us. You will be pleased to note that from today we are installing new 58 inch Smart TV's in all rooms!

Thank you Dean, so glad you enjoyed your stay with us.

Thank you so much for this awesome review Ashley :) We really do appreciate the recommendation & is great to hear that you enjoyed your stay with us.