파크게이트, 로더럼의 수영장이 있는 호텔

“The staff, especially Reception and a young blonde-haired lady who had only been there about 3 weeks were exceptional. Having the bar & the restaurant on the top floor is a bit odd, but it is comfortable. The food in the restaurant was very poor as was the quality of the wine. The gentleman acting as Maitre was brusque, untidy and unwelcoming. We booked our table for 7 and were prompt. But he wanted us to have courses in rapid succession. When we asked for a pause his response was that it was...

“Really spacious rooms and great central location”

“The room was very comfortable and clean. The corridors could have been cleaner as there were bottles and other rubbish from guests rooms on the windowsills. In the evening my room was near the back of the hotel and there was a very loud noise which sounded like a washing machine or tumble dryer being on. Fortunately, this noise stopped at around 10pm and then started again in the morning. Breakfast was nice although the staff started to clear away some of the options offered for the buffet...

“The people at reception are not kind except one woman. If I have go to Sheffield again, I will not go that hotel.”

“Very pleased with the room and staff were helpful”

“Unwashed cup in the room and empty shampoo dispencer. Pool closed for this "spa weakend." Hotel unable to provide a cooked breakfast and reluctant to offer a rebate. Premises dirty and staff surly. Bar service poor and prolonged delays in the dining room in spite of pre-ordered food. Far from the expected standard of a 4star establishment”