Dear Jang,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the serene atmosphere of our garden view room and found the tropical trees visible from the balcony to be a highlight of your stay. IWe are pleased that you had the opportunity to explore our three swimming pools, especially the main pool with its great view, and that you appreciated the scenic vistas from our lobby. We are also glad to hear that you found Freedom Beach to be a secluded and natural gem, despite its somewhat challenging access.Thank you again for choosing to stay with us, and we hope to welcome you back for another peaceful retreat in the future.Warm regards,Manish PratapGeneral Manager

Dear SEUNGHYUNG,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Min Kyoung,Thank you for taking the time to leave your feedback and for awarding us a full score. We are thrilled to hear that your experience met your expectations in every way. We consistently work hard to ensure that each guest's visit is marked by excellence and leaves a lasting positive impression.Your feedback and positive rating mean a lot to us. We hope to have the privilege of welcoming you back for another wonderful stay in the future.Kind regards,Manish PratapGeneral Manager

Dear Narae,Thank you for sharing your detailed feedback with us. We appreciate your insights into both the advantages and challenges you experienced during your stay.We are glad to hear that you found our staff friendly and the environment clean, contributing to a peaceful and restorative atmosphere. It is heartening to know that Mr. Keng's proactive assistance helped you quickly locate your lost cell phone—a true testament to our commitment to guest satisfaction.We are delighted that your family enjoyed the activities at the kids' club, and the mention of the leaf origami and bag making sounds like a lot of fun. Mama Du's tea and the delicious meal at the poolside bar are wonderful highlights.We understand that the stairs may pose a challenge, especially with infants, and we appreciate your understanding. We are pleased to know that despite this inconvenience, you found the hillside location to offer unique advantages, such as the stunning view and the tranquility away from the city.Thank you for your kind words, and we look forward to welcoming you back on your next visit.Kind regards,Manish PratapGeneral Manager

Dear Byungha,We apologize for the significant inconveniences you experienced during your recent stay at our resort. Your feedback is deeply concerning, and we are truly sorry for falling short of your expectations in several areas.We are disappointed to hear about the delayed check-in and that our staff did not provide satisfactory assistance to address the issue. We will address this with our team to ensure better handling of such situations in the future.We are also sorry for the inconvenience you faced with the half board arrangement. Our goal is to provide convenience and satisfaction to our guests, and it is unfortunate that this aspect did not meet your expectations.Your comment about the temperature is well noted, and we will take them into account for improvements.As for the location, we are sorry if it was not as convenient as you expected. We understand the importance of accessibility for our guests and we will take your feedback into consideration as we work to improve transportation options.We are glad to hear that the pool and breakfast buffet met your expectations, and we appreciate your acknowledgment of these aspects.Thank you for sharing your detailed feedback. Your insights help us identify areas that need immediate attention and improvements. We hope you will consider giving us another chance to provide you with a more positive experience in the future. Kind regards,Manish PratapGeneral Manager

Dear Valued GuestThank you for taking the time to share your feedback on your recent stay at our resort. We are delighted to note that you enjoyed your stay. We look forward to welcoming you back in the not-too-distant future. Thank you again for your kind support.Kind regards,

Dear Value guest, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your experience, it’s our endeavor to ensure you have a memorable stay with us and we are glad to know that you enjoyed your stay. We very much appreciate your feedback which will most certainly assist us as a team to understand those areas which we need to improve upon. At Avista Hideaway, we are continuously striving to provide our guests with exceptional experiences. However, be rest assured that your comments are being addressed with our team in efforts to strive to perfect our mission, which is to ensure that the guest experience is kept at the core of our focus. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Value guest, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your experience, it’s our endeavor to ensure you have a memorable stay with us and we are glad to know that you enjoyed your stay. We very much appreciate your feedback which will most certainly assist us as a team to understand those areas which we need to improve upon. At Avista Hideaway, we are continuously striving to provide our guests with exceptional experiences. However, be rest assured that your comments are being addressed with our team in efforts to strive to perfect our mission, which is to ensure that the guest experience is kept at the core of our focus. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Value guest, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Taylor, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your praises and am pleased that you enjoyed your stay with us. We have taken into account your comments and are working on improvements. Taylor, thank you once again for sharing your comments and we hope to welcome you back as our guest soon. Kind Regards, Avista Management

Dear Moonja, We’re sorry you were unhappy. Thanks for letting us know. Kind Regards, Avista Management

Dear Myunghoon, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Myunghoon, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Seungkwon, Greetings from Avista Hideaway Phuket Patong MGallery by Sofitel! Thank you very much for choosing to spend your holiday with us. We are pleased to hear that you were very happy to stay with us. We look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear AN SUK, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind Regards, Avista Management

Dear Lee, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed each of your points with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. Lee, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear MIAE, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your very positive experience. I was absolutely delighted to have learned that your time with us left such a strong, positive impression. Your feedback is extremely important to us and we have discussed each of your points with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. MIAE, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Sir, On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed each of your points with our team. We will definitely work towards improving these aspectc and put in corrective measures to overcome them. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear JE, Greetings from Avista Hideaway Phuket Patong MGallery by Sofitel! Thank you for your recent stay with us at Avista Hideaway and shares your experience. The construction around the hotel is a temporary phase over which we have no control. We understand that the plot next door is not very pleasant to look at, however, we have absolutely no control over external factors. We look forward on your next stay and thank you for sharing your experience with us. Warm Regards, Avista Management

Dear Sir, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experiences. Many thanks for your recent exhaustive feedback which will really assist the hotel team to view the drawbacks and perform better. We appreciate all guests’ comments and continually strive to provide the best service we can given the fact that hotels are also a business. We would like to assure you however that we take each comment very seriously and try to improve each day. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Yoon, Greeting from Avista Hideaway Phuket Patong MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your very positive experience. I was absolutely thrilled to have learned that your experience with us left such a positive impression. Yoon, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear niceois, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. I was absolutely delighted to have read such praise, particularly in regards to our facilities and staff attentiveness, and that your experience with us was both pleasant and memorable. niceois, thank you once again for sharing your comments and we look forward to welcoming you once again in the near future, should the opportunity allow. Warm Regards, Avista Management

Dear Sir, Greeting from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you very much for choosing to spend your holiday with us at Avista Hideaway and sharing your experience with us. All your comments have been shared with the team and we will look at addressing all we can to make improvements. We do hope you will visit again in the future to see the results at our wonderful Resort. Warm Regards, Avista Management

Dear jeongyeon, Greeting from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf of our entire team, thank you for your recent stay with us and for sharing your experience. I was absolutely delighted to have read such praise, particularly in regards to our rooms and facilities, and that your experience with us was both pleasant and memorable. jeongyeon, thank you once again for sharing your comments and we look forward to welcoming you once again in the near future, should the opportunity allow. Warm regards, Avista Management

Thank you for choosing to spend your holiday with us at Avista Hideaway Resort & Spa. We are pleased to note that our pools and staff service are live up your expectation. We look forward on your next stay and thank you for sharing your experience with us. Warm regards, Avista Management

Dear Gustavo,Thank you for your amazing review. We're thrilled to hear that you had a fantastic experience at our resort, despite the delayed arrival. It's wonderful to know that our team went above and beyond to ensure you felt welcomed, especially Yazz who assisted you at 2am. We're delighted that you enjoyed the amenities of your king room with private pool access and jacuzzi tub, as well as the breathtaking views from the main infinity pool.We appreciate your feedback regarding the lighting in the room and the privacy hedges. Your comments are valuable to us as we continuously strive to improve our guests' experiences, and we will take them into consideration for future enhancements.It's great to hear that you enjoyed the service from our staff, the cocktails from Rancho, and the overall ambiance of the resort. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Manish PratapGeneral Manager

Dear Jan,Thank you for your review and feedback. We're glad to hear that you enjoyed our resort, including the nice pool and good food. We appreciate your comments about the quiet surroundings and the limited dining options within walking distance. Your feedback is valuable to us as we continually strive to improve our guests' experiences.We hope to have the opportunity to welcome you back for another enjoyable stay, perhaps as part of a broader trip where you can experience more of what the area has to offer. Warm regards,Manish PratapGeneral Manager

Dear Ms. Flora,Thank you for your fantastic review. We're thrilled to hear that you had an amazing experience with our service and staff, and that you enjoyed the great food. We're delighted to know that you'll be revisiting the resort, and we can't wait to welcome you back for another wonderful stay.Warm regards,Manish PratapGeneral Manager

Dear Mr. Taha,Thank you for your kind words. We are delighted to hear that you had a positive experience with Jag. He is indeed a wonderful manager and a valued member of our team.We look forward to welcoming you back for another great stay.Warm regards,Manish PratapGeneral Manager

Dear Ms. Sheila,Thank you for your positive review. We are delighted to hear that you found our resort family-friendly and enjoyed our great food options.We look forward to welcoming you and your family back for another wonderful stay.Warm regards,Manish PratapGeneral Manager

Dear Nadav,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Josephus,Thank you for your wonderful review. We are delighted to hear that you had such a positive experience at our resort.Our team strives to provide exceptional service, and we’re glad you appreciated their friendliness and flexibility with late check-out. It’s great to know that our breakfast and dinner options met your expectations and that you enjoyed our three swimming pools.We look forward to welcoming you back for another fantastic stay.Warm regards,Manish PratapGeneral Manager

Dear Ms. Julian,Thank you for your positive review. We’re thrilled to hear that you and your partner enjoyed your stay at Avista Hideaway.We appreciate your feedback regarding the location and transportation. We provide daily shuttle bus service to various locations in order to mitigate any inconvenience it may cause. We hope to welcome you back for another wonderful stay.Warm regards,Manish PratapGeneral Manager

Dear Mr. Tamon,Thank you for your wonderful review! We're delighted to hear that you enjoyed our game room and had a nice time during your stay.We look forward to welcoming you back for more fun and memorable experiences.Warm regards,Manish PratapGeneral Manager

Dear Jung Mann,Thank you for taking the time to leave your feedback and for awarding us positive score on our guest survey. We are thrilled to hear that your experience met your expectations as we consistently work hard to ensure that each guest's visit is marked by excellence and leaves a lasting positive impression.Thank you for choosing to stay with us and we hope to have the privilege of welcoming you back for another wonderful stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Ainsa,Thank you for your wonderful review. We're thrilled to hear that you had a great experience during your stay with us. Providing a warm and accommodating environment for our guests is our top priority, and we're delighted that our staff made you feel welcome and took good care of you.Your kind words mean a lot to us, and we appreciate you choosing to stay with us. We look forward to welcoming you back for another fantastic experience in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Krystal,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Samik,Thank you so much for your glowing review. We're thrilled to hear that your return to Southeast Asia after 30 years was such a memorable experience, and we're honored that you chose to stay with us. It's fantastic to know that you enjoyed our excellent facilities, especially the superb pools and views, as well as your executive pool access room.We're delighted to hear that Jag, Vishal, Goldi, Tong, and Kaew made such a positive impact on your stay. Providing exceptional service is our top priority, and we'll be sure to pass along your kind words to them. They'll be thrilled to know that they helped make your stay memorable.Thank you for recommending us, and we can't wait to welcome you back for another unforgettable experience in the future.Warm regards,Manish PratapGeneral Manager

Dear Attila,We're thrilled to hear that your experience with us was amazing from start to finish. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we succeeded in making your stay special. Thank you for your kind words, and we can't wait to welcome you back for another amazing experience in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Isabelle ,We're thrilled to hear that our staff left such a positive impression on you during your stay! Providing excellent service with a smile is what we strive for, and it's wonderful to know that our team's friendliness, availability, and helpfulness contributed to your experience. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Julia,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager