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Dear Matthew,Thank you very much for awarding us 5 out of 5 rating from your previous stay with us. We look forward to welcoming you back for another enjoyable stay in the near future.With kind regards,The Management
Took my wife to thailand for her first time and to see Songkran one of the kitchen staff Nun always kind friendly to us even invited us to go songkran with her made my wife feel like family staff always helpful and so kind will be coming back hopefully again this year
sam sanjan
Stayed 13 nights in Apr 2024
Response from Patteera Akarapongsarod on May 2, 2024
Dear Sam SanjanThank you for your positive feedback. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we are thrilled to receive a score of 100 from you. We look forward to welcoming you back soon.With kind regards,The Management
Overall everything was A , but all the Staff were awesome, very friendly helpful and their service was excellent
PRASHANT ASHOK
Stayed 13 nights in Apr 2024
Response from Patteera Akarapongsarod on May 2, 2024
Dear Prashant Ashok,Thank you for your positive feedback. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we are thrilled to receive a score of 100 from you. We look forward to welcoming you back soon.With kind regards,The Management
I had a good experience and would recommend to others.
Erick
Stayed 4 nights in Apr 2024
Response from Patteera Akarapongsarod on Apr 18, 2024
Dear , Mr. ErickThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
Response from Patteera Akarapongsarod on Apr 16, 2024
Dear Mr. Ben, Thank you for your positive feedback from your previous stay with us. If there is anything else we can assist you with, please do not hesitate to let us know. We look forwards for your return in the near future. With kind regards, The Management
8/10 Good
Darren
Apr 2, 2024
Liked: Cleanliness
Very nice place and great staff. Beautiful pool but not enough pool chairs.
Darren
Stayed 2 nights in Mar 2024
Response from Patteera on Apr 4, 2024
Dear Darren,Thank you for sharing your positive experience. We are thrilled to hear that you had a perfect stay at our hotel. If you have any further comments or feedback, please don't hesitate to let us know. We look forward to welcoming you back in the future.With kind regards,The Management
8/10 Good
Ian, newcastle upon tyne
Mar 28, 2024
Liked: Staff & service, amenities
Liked the location overall good place to stay nice sitting on the balcony in the morning. The only gripe I have is that the room could have done with a good clean
Ian
Stayed 21 nights in Mar 2024
Response from Yosying on Mar 30, 2024
Dear Ian,Thank you for your feedback. We are delighted to hear that you enjoyed the location and found the balcony a pleasant spot in the mornings. We apologize for any inconvenience caused by the cleanliness of the room. Rest assured, we take your comments seriously and will address this matter promptly to ensure a more satisfying experience for our guests in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.With kind regard,The Management
Response from Patteera Akarapongsarod on Mar 8, 2024
Dear James, Thank you very much for positive review rating. We sincerely hope that you will have an opportunity to stay with us again soon. With kind regards, The Management
4/10 Poor
Alongkorn
Feb 25, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Alongkorn
Stayed 1 night in Feb 2024
Response from Patteera Akarapongsarod on Mar 2, 2024
Dear Khun Alongkorn We are sorry to hear that your experience with us was less than satisfactory. Your feedback is valuable to us, and we would appreciate it if you could provide more specific details about the issues you encountered so that we can address them accordingly. Our goal is to ensure that all our guests have a positive and enjoyable stay, and we apologize for falling short of your expectations on this occasion. Please feel free to reach out to us directly with any further concerns or feedback you may have. We hope to have the opportunity to make things right and to welcome you back for a better experience in the future. With kind regards, The Management
Dear Sharon,Thank you for sharing your experience and for rating us 4 out of 5. We are glad to hear that overall you enjoyed your stay with us. We hope to have the opportunity to welcome you back again in the future for an even better stay.With kind regards,The Management
Dear Sean,Thank you very much for your outstanding rating of 10 out of 10. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority.We appreciate your kind words and hope to have the pleasure of hosting you again soon for another exceptional stay.With kind regards,The Management
Dear , Mr. PaulThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
10/10 Excellent
Tsz Man
Feb 16, 2024
Tsz Man
Stayed 3 nights in Feb 2024
Response from Patteera Akarapongsarod on Mar 21, 2024
Dear Tsz Man,Thank you for sharing your positive experience. We are thrilled to hear that you had a perfect stay at our hotel. If you have any further comments or feedback, please don't hesitate to let us know. We look forward to welcoming you back in the future.With kind regards,The Management
Dear , GuestThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
Dear , GuestThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
Had a great two night stay. Front desk staff was wonderful. Would stay again.
Jessie
Stayed 2 nights in Jan 2024
Response from Patteera Aka on Jan 18, 2024
Dear , Mr. Jessie Thank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers. We sincerely hope that you will have an opportunities to stay with us again soon. Best Regards, Management Team
Dear , Mr. Sharon Thank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers. We sincerely hope that you will have an opportunities to stay with us again soon. Best Regards, Management Team
2/10 Terrible
Haralamboss, Bangkok
Dec 30, 2023
Haralamboss
Stayed 1 night in Dec 2023
Response from Patteera Aka on Jan 21, 2024
Dear GuestThank you for taking the time to share your thoughts about your recent stay with us. We appreciate the opportunity to hear from you. and we regret that we were unable to meet your or our expectations. Please be assured that we have discussed this matter with the team to ensure this does not happen in the future. We are looking forward to your return. And I believe you will see improvements.Best regardsmanagement
10/10 Excellent
Greta
Traveled with group
Dec 14, 2023
Greta
Stayed 4 nights in Dec 2023
Response from Patteera Aka on Dec 16, 2023
Dear , Mr. Greta Thank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers. We sincerely hope that you will have an opportunities to stay with us again soon. Best Regards, Management Team
4/10 Poor
Judie-Faith
Dec 14, 2023
Judie-Faith
Stayed 3 nights in Dec 2023
Response from Patteera Aka on Dec 16, 2023
Dear Mr. Judie-Faith Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate the opportunity to hear from you. And we regret that we were unable to meet your or our expectations. However, we are looking forward to your return. And I believe you will see improvements. Best regards to the management team.
8/10 Good
Rory
Dec 8, 2023
Liked: Amenities
Close walking distance to all the attractions
Rory
Stayed 7 nights in Dec 2023
Response from Patteera Aka on Dec 13, 2023
Dear , Mr. RoryThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
Great value and in a good location. The staff were wonderful and housekeeping was excellent. My shower drain seemed to be clogged so I advised the front desk and they had someone fix it immediately.
Only real complaint I had was that the wifi barely connected from the 3rd floor and most of the time my device couldn't even detect it.
YAT CHUN
Stayed 4 nights in Nov 2023
Response from Patteera Aka on Dec 8, 2023
Dear Yat ChunThank you for taking the time to share your experience with Centara Azure Hotel Pattaya. Your valuable feedback will be passed on to our team members to provide better service for all our customers. for wifi problems We have made an urgent correction.We sincerely hope that you will have the opportunity to stay with us again soon.Best regards,Management team
6/10 Okay
Robert S
Nov 22, 2023
Robert S
Stayed 4 nights in Nov 2023
Response from Patteera Aka on Nov 26, 2023
Dear , Khun RobertThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
10/10 Excellent
henry
Nov 14, 2023
Liked: Staff & service
Very nice.
henry
Stayed 7 nights in Nov 2023
Response from Patteera Aka on Nov 16, 2023
Dear , Mr. HenryThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
8/10 Good
Stephan
Nov 2, 2023
Stephan
Stayed 27 nights in Oct 2023
Response from Patteera Aka on Nov 26, 2023
Dear , Mr. StephanThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
10/10 Excellent
Kevin
Oct 25, 2023
Kevin
Stayed 2 nights in Oct 2023
Response from Patteera Aka on Oct 28, 2023
Dear , Mr. KevinThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
6/10 Okay
Michel
Oct 19, 2023
Michel
Stayed 2 nights in Oct 2023
Response from Patteera Aka on Nov 3, 2023
Dear , Mr. MichelThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
6/10 Okay
Yosef
Oct 18, 2023
Yosef
Stayed 2 nights in Oct 2023
Response from Patteera Aka on Nov 3, 2023
Dear , Mr. YosefThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
Dear , Mr. Eitan ChaiThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon.Best Regards,Management Team
Dear ,Mr. GregoryThank you for taking the time to share your experienced with Centara Azure Hotel Pattaya. Your value comment will be passed to our team members to keep up the nice service for all of our customers.We sincerely hope that you will have an opportunities to stay with us again soon! Best Regards,Management Team
8/10 Good
Paul
Traveled with group, Traveled with partner
Sep 29, 2023
Liked: Cleanliness, staff & service, amenities
Convenient location and good facilities I would stay there again.
Paul
Response from Patteera Aka on Oct 1, 2023
Dear Mr. Paul Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip. Warm regards, The Management
10/10 Excellent
STEPHANN
Sep 8, 2023
STEPHANN
Stayed 11 nights in Aug 2023
Response from Patteera Aka on Sep 10, 2023
Dear Mr. StephannThank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
Dear Mr. ColinThank you for your staying and sharing review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
Access by car a little inconvenient due to City construction outside on the front entrance. Not hotel’s fault
Great swimming pool.
I have stayed here multiple times. Will stay again
Gary
Stayed 3 nights in Aug 2023
Response from Patteera Aka on Sep 10, 2023
Dear Mr.Gary Thank you very much for your feedback review to us, we are very happy to read this and we have a lot of complaints about the road works that are the responsibility of the Pattaya City Municipality causing a lot of dust and The noise will be completed by this September hope to see you next time. Best regards, The Management
Dear Mr. DarrenThank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
Dear Valued Guest Thank you very much for spending time to share your expedience regarding recent stay at hotel. We are very appreciate you mentioned all those issue which were not satisficed your stay. We will discuss with entire team to find a solution to prevent it happens again. Hope we will have a chance to welcome you back to enchased your experience. Best regards, Management Team
The hotel is quite safe and have security guard quite all the time. The Breakfast is good and service is also good .
Nusra
Stayed 3 nights in Jul 2023
Response from Aor Phathranit on Jul 18, 2023
Dear Khun Nusra,Thank you for your taking time to share the nice review for us, we are very happy to read your review and hope to see you next time.Kind regards,The Management
8/10 Good
Roy Jimmy
Jul 3, 2023
Roy Jimmy
Stayed 2 nights in Jun 2023
Response from Patteera Aka on Jul 10, 2023
Dear Jimmy,Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Managemen
10/10 Excellent
jaehyun
Jun 23, 2023
jaehyun
Stayed 2 nights in Jun 2023
Response from Patteera Aka on Jun 25, 2023
Dear Jaehyun,Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
Dear Mr. Richard, Thank you for taking the time to share your comments regarding your recent stay with us. We appreciate the opportunity to hear from you and regret we did not live up to your expectations or ours. Please accept our sincere apology for all inconvenience. Rest assured this has been discussed with the team to ensure this does not occur in the future. We look forward to your return, and trust you will see improvements.Yours sincerely, The Management
One of best hotel with this price , very good staff and clean
Mohammad Ali
Stayed 12 nights in May 2023
Response from Patteera Aka on Jun 11, 2023
Dear Mohammad Ali,Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
Dear Valued Guest,Thank you very much for your feedback review to us, we are very happy to read this and hope to see you next time. Best regards, The Management
10/10 Excellent
Niels-Erik
May 25, 2023
Niels-Erik
Stayed 6 nights in May 2023
Response from Patteera Aka on May 28, 2023
Dear Valued Guest,Thank you very much for your feedback review to us, we are very happy to read this and hope to see you next time. Best regards, The Management
10/10 Excellent
Lars
May 24, 2023
Lars
Stayed 5 nights in May 2023
Response from Patteera Aka on May 28, 2023
Dear Valued Guest,Thank you very much for your feedback review to us, we are very happy to read this and hope to see you next time. Best regards, The Management
6/10 Okay
Myles Anthony
May 19, 2023
Myles Anthony
Stayed 15 nights in May 2023
Response from Patteera Aka on Jun 11, 2023
Dear Myles Anthony,Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
2/10 Terrible
Abas
May 6, 2023
Abas
Stayed 10 nights in Apr 2023
Response from Patteera Aka on May 9, 2023
Dear Valued Guest Thank you very much for spending time to share your expedience regarding recent stay at hotel. We are very appreciate you mentioned all those issue which were not satisficed your stay. We will discuss with entire team to find a solution to prevent it happens again. Hope we will have a chance to welcome you back to enchased your experience. Best regards, Management Team.
6/10 Okay
Kathleen
Apr 29, 2023
Kathleen
Stayed 5 nights in Apr 2023
Response from Patteera Aka on May 1, 2023
Dear Ms. Kathleen,Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
8/10 Good
Claus
Apr 28, 2023
Claus
Stayed 4 nights in Apr 2023
Response from Patteera Aka on Apr 30, 2023
Dear Mr. CLAUS,Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management
4/10 Poor
Verified traveler
Apr 22, 2023
Worst Stay because of bad smells
The room you see online in not the tiny room you get. The room smelled like somebody died in it! Mold and bacteria in the Air Conditioner System. The carpets in the hallway were very dirty and torn. Super Overpriced for a smelly dirty hotel. 4 water slides and only one open. I’m sorry to have stayed here. Your car is parked in a dirt lot across the street. 6 year old cheap mattress. Shame on Centara.
Verified traveler
Stayed 1 night in Apr 2023
Response from Patteera Aka on Apr 24, 2023
Dear Valued Guest Thank you very much for spending time to share your expedience regarding recent stay at hotel. We are very appreciate you mentioned all those issue which were not satisficed your stay. We will discuss with entire team to find a solution to prevent it happens again. Hope we will have a chance to welcome you back to enchased your experience. Best regards,Management Team.
10/10 Excellent
Christopher
Apr 21, 2023
Christopher
Stayed 5 nights in Apr 2023
Response from Patteera Aka on Apr 24, 2023
Dear Christopher,Thank you for your staying and sharing the good review for us, Centara Azure Hotel Pattaya looking forward to seeing you next Pattaya trip.Warm regards,The Management