Dear JoonTae,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager

Thank you for your positive comments about Hard Rock Pattaya. We are very pleased to hear that we were able to exceed your expectation. Your kind feedback has been shared with our band members and I hope that we would be your preferred hotel on your next visit to Pattaya. Warmest regards, General Manager

We thank you for sharing your recent review. It’s great to learn that our staff took good care of you and that you enjoyed the hotel facilities. Should you need another getaway, please do come back to Hard Rock Pattaya. We look forward to welcoming you back! Warmest regards, General Manager

Thank you for taking the time to share your experience with us, it is most appreciated. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you arrived at Hard Rock Pattaya. I have reviewed your valued feedback particularly with the pricing and the size of our rooms. Once again, I sincerely apologize for the inconveniences you experienced. In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the appropriate division heads. Thank you and we hope to welcome you back to Hard Rock Pattaya again in the near future. Warmest regards, General Manager

Dear Jinhyung, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya. We've noticed that you gave us a 4 star rating but left no comments. Could you let us know the reason? We take your feedback seriously and would like to know what happened so we can investigate and take any necessary steps to improve. Warmest regards, Jorge C Smith General Manager

Dear JA WON, Thank you very much for being our guest and for your feedback. Please think of us when planning your next trip to Pattaya! Warmest regards, Jorge C Smith General Manager

Dear Guest, Thank you very much for your feedback. Please think of us when planning your next escape to Pattaya as we would like to welcome you back again for another memorable experience. Warmest regards, Jorge C Smith General Manager

Dear Guest, We just noticed that you gave us a 4 point review but left no comments. Could you let us know the reason? We take your feedback seriously and would like to know what happened so we can investigate and take any necessary steps to improve. Warmest regards, Jorge C Smith General Manager

안녕하세요, 하드락호텔 파타야입니다. 우선 소중한 피드백을 남겨주셔서 감사합니다. 와이파이에 대한 의견은 저희 멤버들과 공유하여 개선하도록 하겠습니다. 또 뵙는 그날까지 저희 하드락호텔 멤버들이 기다리고 있겠습니다. 감사합니다.

Dear BOMI, Thank you very much for your feedback. I am very glad to hear that the band members took good care of you and that you enjoyed our pool. Should you need another getaway, please do return to Hard Rock Hotel as we would like to welcome you back for another rockin' stay. Warmest regards, Jorge C Smith General Manager

Dear changhyeon, Thank you very much for being our guest and for your wonderful feedback. Please think of us next time you are back in town as we would like to welcome you back for another memorable stay. Warmest regards, Jorge C Smith General Manager

Dear ByungHee, Thank you very much for your feedback. We hope that we would be your hotel of choice the next time you visit Pattaya. Warmest Regards, Jorge C Smith General Manager

안녕하세요 하드락 호텔 파타야입니다. 소중한 의견 남겨주셔서 감사합니다. 이 의견은 저희 멤버들과 공유하겠습니다. 다시 한번 저희 호텔에 방문해주시길 바라며 그 날까지 저희 멤버들과 기다리고 있겠습니다. 감사합니다.

Dear Guest, Thank you very much for your feedback. We hope that we would get a chance to welcome you back to Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager

안녕하세요 하드락 호텔 파타야입니다. 소중한 의견을 남겨주셔서 감사드리며 불편함에 대해 사과의 말씀드립니다. 이 의견은 저희 멤버들과 공유하도록 하겠으며 좀 더 나은 서비스를 위해 노력하도록 하겠습니다. 감사합니다.

안녕하세요 하드락 호텔 파타야입니다. 소중한 의견 남겨주셔서 감사합니다. 이 의견은 저희 멤버들과 공유하도록 하겠습니다. 또한 더 나은 서비스로 만족 시켜드리기 위해 노력하도록 하겠습니다. 감사합니다.

안녕하세요 하드락 호텔 파타야입니다. 보내주신 소중한 의견 감사합니다. 피드백은 저희 멤버들과 공유하도록 하겠습니다. 다시한번 하드락 호텔 파타야에 방문해주시길 바라며 그 날까지 저희 멤버들이 기다리고 있겠습니다. 감사합니다 좋은하루 보내세요!:)

Dear JI YONG, Thank you very much for your feedback and we would like to apologize for the inconvenience caused. We'll look into this matter further for improvement. Thank you once again for being our guest. Warmest regards, Jorge C Smith General Manager

Dear guest, The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, Jorge C Smith General Manager

Dear yonghyeop, Thank you very much for your feedback. We look forward to welcoming you back to Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager

Dear HYOYEONG, Thank you very much for being our guest and for this wonderful feedback. Please come back to rock with us again soon! Warmest regards, Jorge C Smith General Manager

Dear Guest, Thank you very much for your feedback. I am very pleased to learn that you enjoy the Hard Rock vibes. We hope to see you again soon. Warmest regards, Jorge C Smith General Manager

Dear Guest, Thank you very much for your feedback and for choosing Hard Rock Hotel on your recent visit to Pattaya. We look forward to having you back with us again soon! Warmest regards, Jorge C Smith General Manager

Dear Guest, Thank you very much for your wonderful feedback. Please think of us when planning your next escape to Pattaya as we would like to welcome you back again for another memorable experience. Warmest regards, Jorge C Smith General Manager

Dear bori, My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I am delighted to read that you enjoyed the overall service and facilities. Please think of us when planning your next escape to Pattaya as we would like to welcome you back again for another memorable experience. Warmest regards, Jorge C Smith General Manager

Dear Hyeontaek, We thank you for sharing your recent review. It’s great to learn that you enjoyed the hotel facilities as well as our location. Should you need another getaway, please do come back to Hard Rock Pattaya. We look forward to welcoming you back! Warmest regards, Jorge C Smith General Manager

Dear willyang, My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I am delighted to read that you enjoyed the overall service and facilities. Please think of us when planning your next escape to Pattaya as we would like to welcome you back again for another memorable experience. Warmest regards, Jorge C Smith General Manager

Dear GUEHO, Thank you very much for your feedback. We'll be looking forward to your next visit! Warmest regards, Jorge C Smith General Manager

Dear kyoung-mi, The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our pool and location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, Jorge C Smith General Manager

Dear Hyeon Cheon, Thank you very much for your feedback. We look forward to welcoming you back at Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager

Dear Guest, Thank you very much for your feedback. Warmest regards, Jorge C Smith General Manager

Dear Guest, Thank you very much for your feedback! Warmest regards, Jorge C Smith General Manager

Dear min, The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, Jorge C Smith General Manager

Dear 권영진, Thank you very much for your review. We value all guest feedback, in order to improve our facilities and service offerings. Glad you were able to enjoy our service. For the process of removing the credit card pre-authorization, once we have instructed the cancellation of the authorization, it depends on the card issuing bank and the cut-off date of guest’s credit card monthly statement cycle; it does take 2-4 weeks. Please accept our sincere apology if this has inconvenienced you, but as mentioned, once we have given the instruction, the process is beyond our control. Once again, thank you for staying with us. We look forward to having you back with us again in the near future. Warmest regards, Jorge C Smith General manager