8/10 Good
Ram Mahalingam
Sep 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ram Mahalingam
Stayed 1 night in Sep 2025
U Hotel Penang
3.0 star property
Travelers check in with ease at this Gelugor hotel, then connect to complimentary in-room WiFi before heading out to explore the nearby attractions
Choose dates to view prices
Photo gallery for U Hotel Penang
U Hotel Penang offers a modern retreat in Gelugor where guests connect to free WiFi throughout their stay. The property streamlines arrivals with express check-in services and provides practical conveniences like dry cleaning for travelers on the go.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Parking included
- Air conditioning
- Business services
- Laundry
- 24/7 front desk
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Regular Queen (Venus)
Regular Queen (Venus)
7.67.6 out of 10
Good
4 reviews
(4 reviews)
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
- 15 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe King (Saturn)
Deluxe King (Saturn)
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
- 14 sq m
- Sleeps 2
- 1 King Bed
View all photos for Regular Twin (Luna)
Regular Twin (Luna)
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
- 14 sq m
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
Gelugor, a neighborhood in George Town, is home to U Hotel Penang. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Queensbay Mall and Gurney Drive. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
676, Jalan Sungai Dua, George Town, Penang, 11700
What's nearby
Queensbay Mall3 min drive - 3.1 km- University of Science-Malaysia2 min walk - 0.2 km
- Penang Youth and Sports Complex3 min drive - 1.9 km
- RECSAM and Institute Pendidikan Guru3 min drive - 3.1 km
- Penang Bridge West End3 min drive - 2.7 km
Getting around
- Penang Sentral22 min drive
- Penang Intl. Airport (PEN)16 min drive
Restaurants
- Fatty Fatty Chicken Rice2 min walk
- Ekonomi Tomyam1 min walk
- Kim Hin Cafe1 min walk
- Tong Shui Xiao Po 糖水小铺2 min walk
- Kedai Makanan Seong Huat (祥发茶餐室)2 min walk
About this property
U Hotel Penang
Hotel near Queensbay Mall
U Hotel Penang provides amenities like dry cleaning/laundry services and a business center.
Additional perks include:
- Free self parking
- Express check-in, a reception hall, and a 24-hour front desk
- 1 meeting room, an elevator, and a front-desk safe
Room features
All 128 rooms boast comforts such as air conditioning, in addition to amenities like safes.
Other conveniences in all rooms include:
- Bathrooms with showers and hair dryers
- Electric kettles and desks
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Property amenities
Parking and transportation
- Free self parking on site
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- No housekeeping service
- Tour and ticket assistance
Business services
- Business center
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Grab bar near toilet
- Wheelchair accessible (may have limitations)
More
- 1 building
- 4 floors
- Built in 2014
- Reception hall
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Electric kettle
More
- Air conditioning
- Desk
- Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 200 per stay
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town
Frequently asked questions
Is U Hotel Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at U Hotel Penang?
Check-in start time: 3 PM; Check-in end time: 11 PM.
What time is check-out at U Hotel Penang?
Check-out is at noon.
Where is U Hotel Penang located?
Located in Gelugor, this hotel is within 2 mi (3 km) of University of Science-Malaysia, RECSAM and Institute Pendidikan Guru, and Penang Youth and Sports Complex. Queensbay Mall and Penang Bridge West End are also within 3 mi (5 km).
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Reviews
U Hotel Penang Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.8
Location
8.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 98 out of 306 reviews
10 - Excellent
98
Rating 8 - Good. 157 out of 306 reviews
8 - Good
157
Rating 6 - Okay. 39 out of 306 reviews
6 - Okay
39
Rating 4 - Poor. 5 out of 306 reviews
4 - Poor
5
Rating 2 - Terrible. 7 out of 306 reviews
2 - Terrible
7
Reviews
10/10 Excellent
Ooi
Dec 18, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Ooi
Stayed 2 nights in Dec 2024
8/10 Good
jamal
Sep 22, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
It's clean
jamal
Stayed 13 nights in Sep 2023
8/10 Good
Lai Chuan
Aug 7, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Lai Chuan
Stayed 2 nights in Jul 2024
10/10 Excellent
Ivor
Nov 18, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Ivor
Stayed 5 nights in Nov 2024
10/10 Excellent
Kian Huat
Aug 12, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Location was ok and come with hotel parking which is good!
Kian Huat
Stayed 2 nights in Aug 2024
6/10 Okay
CHIARA LUCY ASIR
May 20, 2025
Liked: Staff & service, amenities, property conditions & facilities
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby.
Seamless check in and deposit was RM100.
Staff very friendly and approachable.
The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this.
Otherwise good stay. Will definitely stay again.
CHIARA LUCY ASIR
Stayed 1 night in May 2025
10/10 Excellent
Alexander
Oct 16, 2025
Liked: Staff & service, property conditions & facilities
Good hotel for stopover in Penang.
Alexander
Stayed 1 night in Oct 2025
8/10 Good
Tony
Jun 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with my stay.
Tony
Stayed 4 nights in Apr 2025
10/10 Excellent
Ooi
Feb 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Ooi
Stayed 1 night in Feb 2025
10/10 Excellent
LEE WEI
Oct 19, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good option for budget stay.
LEE WEI
Stayed 1 night in Oct 2022
8/10 Good
Wei Ming
Sep 8, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Wei Ming
Stayed 1 night in Sep 2022
8/10 Good
Tony
Apr 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory
Tony
Stayed 4 nights in Apr 2025
8/10 Good
Ong Kian
Jun 30, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Very good easy to get foods
Ong Kian
Stayed 1 night in Jun 2023
10/10 Excellent
Andy
Feb 7, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though.
Should provide room slippers.
Andy
Stayed 2 nights in Feb 2024
10/10 Excellent
Ahmad siddiki
Mar 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Ahmad siddiki
Stayed 2 nights in Mar 2025
6/10 Okay
Go
Oct 12, 2023
Liked: Cleanliness, property conditions & facilities
Moderate service, facility, and price. Walking distance to USM.
Go
Stayed 1 night in Sep 2023
8/10 Good
Chin siong
Aug 31, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV with Netflix
Should has room service on the next day
Chin siong
Stayed 2 nights in Aug 2024
10/10 Excellent
Ahmad
Sep 15, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Ahmad
Stayed 3 nights in Sep 2024
2/10 Terrible
Man Tat
Sep 21, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
very noisy
very noisy
Man Tat
Stayed 3 nights in Sep 2023
8/10 Good
Hyoungwook
Feb 29, 2024
Liked: Staff & service
Mattress too soft and the room is abit old
Hyoungwook
Stayed 2 nights in Feb 2024
10/10 Excellent
Lekbir
Dec 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is gut, but the Internet doesn‘t work.
Lekbir
Stayed 1 night in Dec 2024
6/10 Okay
Zain Qisti
Jan 28, 2023
Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Zain Qisti
Stayed 2 nights in Jan 2023
6/10 Okay
Ali
Sep 10, 2022
Liked: Cleanliness, staff & service
Their is too much humidity in the room
Ali
Stayed 2 nights in Sep 2022
2/10 Terrible
Joseph
May 11, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware horrible smelly dump! Hobos sleeping out froht as we walked in through the cigarette smoke around front door. Dark scratched up painted walls in room. No shower to toilet divider leavng toilet seat slippery wet at all times. No wash cloths. Very few outlets. Very dark room, smelly and dirty floor. Definitely not family friendly and should be a one star or less rating.
Joseph
Stayed 1 night in May 2025