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U Hotel Penang

3.0 star property
Travelers check in with ease at this Gelugor hotel, then connect to complimentary in-room WiFi before heading out to explore the nearby attractions

Choose dates to view prices

U Hotel Penang offers a modern retreat in Gelugor where guests connect to free WiFi throughout their stay. The property streamlines arrivals with express check-in services and provides practical conveniences like dry cleaning for travelers on the go.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Regular Queen (Venus)

In-room safe, desk, bed sheets

Regular Queen (Venus)

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna) | In-room safe, desk, bed sheets

Regular Twin (Luna)

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Gelugor, a neighborhood in George Town, is home to U Hotel Penang. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at Penang International Sports Arena or Negeri Pulau Pinang Stadium. Visit our George Town travel guide
Map
676, Jalan Sungai Dua, George Town, Penang, 11700

What's nearby

  • Penang,Malaysia-December 25th,2018:Georgetown cityscape view of the old heritage buildings rooftop against the KOMTAR building.Penang is one of the heritage city given by UNESCO.
    KOMTAR
    11 min drive - 10.7 km
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    13 min drive - 12.2 km
  • University of Science-Malaysia
    2 min walk - 0.2 km
  • Penang Youth and Sports Complex
    3 min drive - 2.3 km
  • RECSAM and Institute Pendidikan Guru
    3 min drive - 3.1 km

Getting around

  • Penang Sentral
    22 min drive
  • Penang Intl. Airport (PEN)
    16 min drive

Restaurants

  • Ekonomi Tomyam
    1 min walk
  • Kim Hin Cafe
    1 min walk
  • Thai Tuk Tuk
    2 min walk
  • Tong Shui Xiao Po 糖水小铺
    2 min walk
  • The Coffee Bean & The Leaf
    1 min walk

About this property

U Hotel Penang

  • Hotel near KOMTAR
  • U Hotel Penang provides amenities like dry cleaning/laundry services and a business center.
  • Additional perks include:
    • Free self parking
    • Express check-in, a reception hall, and an elevator
    • Luggage storage, tour/ticket assistance, and 1 meeting room
  • Room features
  • All 128 rooms boast comforts such as air conditioning, in addition to amenities like safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • Electric kettles and desks

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Property amenities

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is U Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at U Hotel Penang?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at U Hotel Penang?

Check-out is at noon.

Where is U Hotel Penang located?

Located in Gelugor, this hotel is within 2 mi (3 km) of University of Science-Malaysia, RECSAM and Institute Pendidikan Guru, and Queensbay Mall. Penang Bridge West End and Penang International Sports Arena are also within 3 mi (5 km).

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Reviews

U Hotel Penang Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 98 out of 306 reviews
Rating 8 - Good. 157 out of 306 reviews
Rating 6 - Okay. 39 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 7 out of 306 reviews

Reviews

Verified

8/10 Good

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect It's clean
Stayed 13 nights in Sep 2023
Verified

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Lai Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Ram Mahalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Kian Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Location was ok and come with hotel parking which is good!
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

CHIARA LUCY ASIR

Liked: Staff & service, amenities, property conditions & facilities
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby. Seamless check in and deposit was RM100. Staff very friendly and approachable. The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this. Otherwise good stay. Will definitely stay again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Good hotel for stopover in Penang.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with my stay.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

LEE WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good option for budget stay.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Wei Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good easy to get foods
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Go

Liked: Cleanliness, property conditions & facilities
Moderate service, facility, and price. Walking distance to USM.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ahmad siddiki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Chin siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV with Netflix Should has room service on the next day
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Man Tat

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

very noisy

very noisy
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Hyoungwook

Liked: Staff & service
Mattress too soft and the room is abit old
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Lekbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is gut, but the Internet doesn‘t work.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Zain Qisti

Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Their is too much humidity in the room
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Raidha

Disliked: Staff & service, property conditions & facilities

Worst staff

The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Stayed 2 nights in Nov 2022