더블룸, 더블침대 2개, 흡연 | 책상, 다리미/다리미판, 무료 유아용 침대, 간이 침대

데이즈 인 바이 윈덤 펜서콜라 I-10 여행 후기

2 out of 5
데이즈 인 바이 윈덤 펜서콜라 I-10
8060 Lavelle Way, Pensacola, FL

이용 후기

5.4
평점 10 - 훌륭해요. 961개 이용 후기 중 123개" "
평점 8 - 좋아요. 961개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 961개 이용 후기 중 195개" "
평점 4 - 별로예요. 961개 이용 후기 중 204개" "
평점 2 - 너무 별로예요. 961개 이용 후기 중 274개" "

5.2/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

4/10 - 별로예요

Loi

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, the quality of the apartment could be better.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Lisa

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
The water in the shower was very hard to regulate from cold to hot. The floor was dirty. We had to use toilet paper for Kleenex because the Kleenex holder was empty. There was no ice in the ice machine. We will not be staying there again.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Rick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I showed up and it looked like criminals wandering around the outside. At the unstaffed check-in counter there was a sign that said I would have to pay a $50 CASH deposit to make sure I didn't smoke in the room or leave it a mess. I left and found a nicer place to stay.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Linda

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

DOROTHY

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The non-smoking room reeked of smoke and there was a cigarette butt on the air-conditioning unit and the security card did not work. Upon complaining, the night manager offered us another room. This second room could not be opened with the security cards. The maintenance person had to come open the door with a screwdriver. Then, we were told that anytime we needed to enter our room we should call the maintenance man to open the door with the screwdriver. We went back to the desk and to the manager that we were leaving, that we would not take either room and to refund our prepaid deposit.
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

Vivek

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will never ever stay in Days INN. The place was in shambles, the floors were so bad that my wife had to clean the floor before kids could even move. Bathrooms were terrible, water seemed contagious. I am also disappointed with EXPEDIA for even suggesting this place. I understand that Days INN is a two-star hotel, but you would at least expect a decent room with a clean floor, a clean water supply that is just basic any hotel should provide. Expedia should take DAYS INN off from their suggested list. Please DO NOT stay at this facility.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Travis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was decent but they want a CASH ONLY deposit which is pointless because they give it back when you checkout without knowing if anything was broken, stolen, etc. They dont have an atm on site either. "Free Breakfast" was literally nothing but 3-pk mini doughnuts and coffee. Room has no ventilation so theres a lot of rust everywhere. The bed is a matteress (only) on a wire steel frame that sticks out on the sides. Homeless shelter style bed linens...Outside was filthy cigarette butts EVERYWHERE. front desk was actually nice and helpful but I was disappointed with everything else. NOT FOR ME AGAIN
2024년 5월에 1박 숙박함
답변 제공: M 님, 2024년 5월 9일
Dear Travis,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team

10/10 - 훌륭해요

Leslie

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It’s just an older property, but rooms are updated with flooring beds etc.
2024년 5월에 1박 숙박함
답변 제공: M 님, 2024년 5월 9일
Dear Leslie,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

2/10 - 너무 별로예요

Jonathan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Low Security
2024년 5월에 1박 숙박함
답변 제공: M 님, 2024년 5월 9일
Dear Jonathan,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

6/10 - 괜찮아요

Rob

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: M 님, 2024년 5월 9일
Dear Rob,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 - 훌륭해요

Angela Kaye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: M 님, 2024년 5월 9일
Dear Angela,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

4/10 - 별로예요

Karen 님, Indianola

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: M 님, 2024년 5월 3일
Dear Karen,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

4/10 - 별로예요

Sheldon

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was in terrible shape. Carpet torn up, blood in bathtub, dirty rubber gloves in drawer and roaches ‘in the bed’. Front desk apologised repeatedly and made sure we had our charges reversed immediately. Staff excellent, property needs to be closed.
2024년 4월에 1박 숙박함
답변 제공: M 님, 2024년 5월 9일
Dear Sheldon,We are disappointed that our rooms, furniture, or facilities did not work well for you. We shall investigate your concerns and ensure that our property is adequately upgraded in terms of furnishings and maintenance. We request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

10/10 - 훌륭해요

Bryon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room!
2024년 4월에 6박 숙박함
답변 제공: M 님, 2024년 4월 26일
Dear Bryon,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

6/10 - 괜찮아요

Tony

좋아요: 직원 및 서비스
2024년 4월에 4박 숙박함
답변 제공: M 님, 2024년 4월 12일
Dear Tony,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 - 괜찮아요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
First hotel i have been to that did not have a coffee pot in the room. Breakfat was a real joke. Coffee was warm and all there was was little Hostess donuts. To me, this was not a free breakfast.
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 4월 5일
Dear Edward,We are sorry that you felt our breakfast services were also poorly managed. We appreciate you bringing your grievances to our attention, as they will be addressed with our staff from the appropriate departments immediately. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

6/10 - 괜찮아요

FRANK 님, Alto

2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 29일
Dear Frank,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

2/10 - 너무 별로예요

Katherine 님, farmington

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not even stay we left. Terrible
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 8일
Dear Katherine,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

6/10 - 괜찮아요

Ernest

가족 여행
Some updates made but poor workmanship. Thorough cleaning needed. Tv was wobbly on stand. Desk staff was very helpful and accommodating.
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 8일
Dear Ernest,Thank you for allowing us to recognize our staff for their exemplary work in providing a comfortable experience for our valued guests. We apologize for not meeting our standards of cleanliness and comfort. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

10/10 - 훌륭해요

Craig 님, Harahan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
T
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 2월 8일
Dear Craig,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: M 님, 2024년 1월 25일
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

Carol Lanette

좋아요: 직원 및 서비스
Room smelled like smoke
OK stay but non smoking room reeked of smoke and floor was filthy.
2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 6일
Dear Carol Lanette,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Only this morning we out the power
2023년 12월에 2박 숙박함
답변 제공: M 님, 2023년 12월 22일
Dear Maria,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We have noted your feedback in regard to the power and we will certainly communicate your concerns to our top ownership. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 - 너무 별로예요

Lashanta

2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 6일
Dear Lashanta,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 - 별로예요

John

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 14일
Dear John,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 - 훌륭해요

Leve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: M 님, 2023년 12월 22일
Dear Leve,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Kenith

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Old not running vehicle in parking lot. The breakfast included references are not true, coffee and Debbie Donuts don’t qualify. I do like it is pet friendly and close to Cracker Barrel
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 1일
Dear Kenith,Thank you for sharing your feedback with us. We sincerely apologize for the outdated vehicle in our parking lot and the disappointing breakfast options. We value your pet-friendly experience. We will strive to improve our breakfast offerings and ensure our parking lot is well-maintained.Best Regards,Management Team

6/10 - 괜찮아요

Alicia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
To say it includes breakfast is not accurate. Gross donuts and coffee is not what I was expecting.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 1일
Dear Alicia,Thank you for your feedback. It is unpleasing to know that your recent stay with us was not satisfactory. We understand your disappointment regarding our breakfast selection, and we have addressed your concerns to the top ownership. We will surely look to make the necessary upgrades. We try to accommodate feedback from guests, and we truly understand its value. Having said that, we sincerely hope you will choose to stay with us again, and we will see to it that your future visits are completely satisfactory.Sincerely,Management Team

10/10 - 훌륭해요

Kimberly

2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 23일
Dear Kimberly,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Maria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2023년 10월에 2박 숙박함
답변 제공: M 님, 2023년 10월 26일
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 - 너무 별로예요

Neysha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pictures of the property and rooms are NOT ACCURATE!!! Rented a room and when I got the Key to access the room the door was open. The room smelled very bad. Like cigarette and just dirty. I asked for a non-smoking room . The toilet was dirty and someone had used it . The room was not cleaned at all. Bed sheets smelled bad and it had brown spots for people leaving the cigarette in the bed. I asked for a new room and it was even worst. Receptionist was not helpful. I had to find a different place. I am still waiting for someone to contact me and give me a refund.
답변 제공: M 님, 2023년 11월 2일
Dear Neysha,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 - 괜찮아요

실제 이용하신 고객

At least the bed was comfortable
The bathtub was dirty. The ironing board and iron had been removed. The TV didn't work. The ice machine also didn't work. The A/C controls were also weird because it went down by 2 degrees and took several minutes to respond.
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear Guest,Thank you for taking the time to share your review with us. We're shocked to learn that you felt the place needed more cleaning. Even though we are renowned for our meticulous attention to detail, we sincerely apologise for falling short this time. In this time of widespread illness, when visitors are more worried than ever about their general safety and well-being, we place a high priority on cleanliness. We deeply regret this time's letdown with you! However, we have the capacity to grow, therefore we kindly ask for another chance to win your business.Sincerely,Management Team

10/10 - 훌륭해요

Elijah

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stores fast food restaurants are near by and environment was great and quite
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear Elijah,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Keelie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont believe all the reviews!
Great bang for your buck, my room was clean and smelled great when I checked in, no carpet too which I like. Tonya at the front desk was amazing and I could not rave about her more, super attentive and just over all kind. If I had a problem she was quick to fix it. I will absolutely be back as long as she is working there. Easy drive to anything, straight shot to down town and plenty of food and gas options right there too.
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 14일
Dear Keelie,Thank you for your fantastic review! We're thrilled to hear you had a great experience, especially with Tonya's exceptional service. We look forward to welcoming you back on your next visit, and we're delighted you found our location convenient for exploring the area. Safe travels!Best Regards,Management Team

4/10 - 별로예요

Joshua

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible breakfast, just hostess donuts. This place is not for families.
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Joshua,We were very disappointed to read about your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review that you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services.Sincerely,Management Team

10/10 - 훌륭해요

Bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 1일
Dear Bobby,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Roger

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
Good eal and location
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 24일
Dear Roger,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 24일
Dear jacqueline,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 - 좋아요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would definitely stay there again. Clean,comfy.
2023년 8월에 6박 숙박함
답변 제공: M 님, 2023년 8월 17일
Dear Carolyn,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 - 너무 별로예요

Forrest 님, Valdosta

별로예요: 청결 상태
Left went somewhere else
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 17일
Dear Forrest,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 - 너무 별로예요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 8월 17일
Dear Amanda,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 - 훌륭해요

Truly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the staff there
2023년 8월에 2박 숙박함
답변 제공: M 님, 2023년 8월 11일
Dear Truly,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 - 너무 별로예요

courteney

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible horrible property
2023년 7월에 3박 숙박함
답변 제공: M 님, 2023년 8월 11일
Dear Courteney,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

4/10 - 별로예요

Jessica

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was not worth $134 a night for sure. It looked old and was in a strange location. The bathroom faucet in the room would stay either freezing cold or boiling hot. There was only two towels in a 2 bedroom room. The details stated it was 2 queen size beds which was false. The beds were full size beds.
2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 8월 3일
Dear Jessica,Thank you for sharing your feedback. We apologize for any inconveniences you experienced during your stay. We'll look into the issues with the bathroom faucet and the bedding details to ensure accuracy. Your comments will help us improve our services for future guests.Sincerely,Management Team

6/10 - 괜찮아요

Gilziana

아이를 동반한 가족 여행
별로예요: 청결 상태
Es solo un hotel de paso dormir e irse
2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 8월 3일
Dear Gilziana,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

2/10 - 너무 별로예요

Charles

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathtub wouldn't drain, so I had to stand in 2 inches of water to take a shower. The shower curtain was missing but I got one installed by the front desk right away - the front desk was exceptional. This hotel is old, dirty and faded, I will not stay there again but I have found other Days Inns excellent.
2023년 7월에 2박 숙박함
답변 제공: M 님, 2023년 8월 3일
Dear Charles,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team

4/10 - 별로예요

Bart

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures shared on expedia did not match up with the room in the slightest. The room appears to have been renovated within the last couple of years, but the flooring was warped, the outlets between the beds didn't supply power, and the bathroom door wasn't framed correctly and so wouldn't shut all the way without extreme force being applied. The receptionist was very polite which was a plus. However, the "free breakfast" that was listed was not breakfast, it was literally a cup of coffee and a donut as the only offering. feel very mislead on this hotel and won't be staying at a days inn in the future.
2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 7월 28일
Dear Bart,We apologize for your disappointing experience. We are reviewing the pictures and room descriptions to ensure accuracy. Our team is addressing the maintenance issues to provide a better stay. Your feedback regarding breakfast is duly noted, and we'll work to improve our offerings. Thank you for acknowledging our polite receptionist. We hope you'll reconsider and give us another chance in the future.Sincerely,Management Team

2/10 - 너무 별로예요

Roosevelt

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely HORRIBLE! Good thing we only stayed for a short time. Room was absolutely horrid! Toilet was nasty, had a smell in the room and there were no towels at all in the room. Not to mention the front desk clerk had the nastiest attitude ever!! Barely looked at me upon checkout-probably embarrasses at how terrible their hotel was. I would not recommend this place but only if you’re trying to get in a quick rest until departing
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
I am very sorry about your stay with us. I do want to thank you for your feedback. I am going to have a meeting with everyone of my staff members and let them know what complaints are coming in. I am also going to take disciple action on those responsible. Please accept my apology. Thank you for your feedback

6/10 - 괜찮아요

MARTA 님, San Antonio

가족 여행
This place is alright for an emergency stop to sleep, but wouldn’t recommend for longer stay. No continental breakfast offered, as stated in their amenities.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
We are sorry you were not satisfied about your stay. We have tried to take breakfast off the websites. I want to apologize for that. Hopefully we can resolve the issue soon. Thank you for your feedback.