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레드 루프 인 펜서콜라 페어그라운즈 여행 후기

2 out of 5
레드 루프 인 펜서콜라 페어그라운즈
2591 Wilde Lake Blvd, Pensacola, FL

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 226개" "
평점 8 - 좋아요. 1000개 이용 후기 중 297개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 247개" "
평점 4 - 별로예요. 1000개 이용 후기 중 109개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 121개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Chelsea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone made it so easy for us to travel with our dog! What a great experience!
2024년 4월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 10일
Dear Chelsea,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PENSACOLA FAIRGROUNDS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the pet friendliness of the hotel. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Connie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2024년 3월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 4일
Hi Connie,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Pensacola Fairgrounds with us. It was so rewarding to see that we earned your 5/5 score with our location being a great place to stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Amy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needs some major updates. The bathroom had hair on the shower and the floors were dirty.
2024년 3월에 4박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 3월 27일
Hello Amy,Thank you for reviewing our RED ROOF INN PENSACOLA FAIRGROUNDS. Your comments regarding the upkeep of our property, hair in the shower and uncleaned floors are regrettable to see. We apologize for this experience. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a better experience in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Valaria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older building so not the “latest and greatest amenities. The staff is super friendly and helpful, the room was clean, hotel was quiet and I felt totally safe there (single woman traveling alone so that’s important). I would stay there again.
2024년 3월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 3월 27일
Dear Valaria,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of our hotel, the safety of our environment and friendly staff. We will take your comments into consideration to improve the quality of our services.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 7일
Hello Michael, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Marylou

별로예요: 편의 시설/서비스
The toilet didn’t flush, heather didn’t work, the laundry service didn’t work, didn’t have a breakfast, never come back to this hotel.
2024년 1월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 1월 16일
Dear Marylou,We at the RED ROOF INN PENSACOLA FAIRGROUNDS apologize for the poor experience that prompted your poor rating You mentioned that you were displeased with the faulty toilet, heater and laundry service and lack of breakfast. These hinderances will be shared with management in an effort to make guest experiences better here at Red Roof.Thank you again for voicing your concerns. All the best in your future journeys.Sincerely,Red Roof Management

10/10 - 훌륭해요

Luis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 3일
Hello Luis,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Marion

2023년 12월에 6박 숙박함

2/10 - 너무 별로예요

Dontarious

2023년 12월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2023년 12월 25일
Hello Dontarious,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Maribel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 12월 11일
Hello Maribel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Gary

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2023년 12월 14일
Hello Gary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 - 좋아요

Alejandro

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Towel in bathroom had hair's in it
2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 11월 6일
Dear Alejandro,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PENSACOLA FAIRGROUNDS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean bathroom. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room. We appreciate your comments and will certainly take them into consideration for future improvements.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Samantha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It serviced
2023년 11월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 11월 11일
Dear Samantha,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 29일
Thank you for being our guest, Alejandro, at the Red Roof Inn Pensacola Fairgrounds. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We wanted a clean quiet place that was inexpensive for the night. Just what we needed and close to the highway! Nothing fancy- but what do you expect. Staff was friendly.
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 25일
Hello Monica,Thank you for taking the time to write a review of your stay at the Red Roof Inn Pensacola Fairgrounds. We're delighted to hear that you appreciated our hotel's convenient location, cleanliness, our friendly staff, competitive pricing during your stay and being situated close to the highway. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

LaStarr

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay here. It was not the most up-to-date property, but it was clean. The staff were nice.
2023년 10월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 24일
Dear LaStarr,I appreciate you sharing your feedback following your stay at the Red Roof Inn Pensacola Fairgrounds. I'm thrilled that you enjoyed your stay, especially regarding the cleanliness of our property and your encounter with our staff. You also mentioned that our property wasn't the most up-to-date. Please know that at Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We look forward to having you visit with us again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Mike

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t never check in
2023년 8월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 22일
Dear Mike,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I was disheartened to read that you didn't check-in. Nevertheless, we are very thankful for your feedback. We hope that you will give us the opportunity to serve you the next time you’re in the area.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

LINDA

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was nice. People or owners living on the 3rd floor and cooking was awful!!
2023년 10월에 2박 숙박함
답변 제공: Chevanes RediResponse Specialiste 님, 2023년 10월 12일
Dear Linda,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I am happy to hear that our front desk clerk was nice. However, you indicated that you were unsatisfied with the the less than ideal encounter you had with the owners living on the 3rd floor. We are very sorry for your experience. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

실제 이용하신 고객

가족 여행
Theyre wasnt e en a trash can in the room, mine looked like a warden of a prison designed it. Trying to fit a hotel room into a 12×8ft cell , no contraband here, no place to even put your stuff. Not a dresser , only a 2ft rack over the mini desk to try to hang some clothes up. walk in shower. I had to put everything on my bed to try to go through my stuff. No room to walk in there. Its a homeless shelter room spruced up a bit. I paid for 3 nights left after first ,took the loss. Should have known better than to pick a Pensacola hotel.
2023년 10월에 3박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 12일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. You indicated that you were unsatisfied with the lack of amenities in the room, and it's design, along with the other listed hindrances. At Red Roof, our primary goal is always to provide our guests with a clean and comfortable experience. For that reason, we sincerely apologize to have failed you.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean hotel.
2023년 10월에 2박 숙박함
답변 제공: Abigail RediResponse Specialist 님, 2023년 10월 11일
Hello Luis,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. I'm happy to see that your stay was clean. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely, Abigail RediResponse Specialist

6/10 - 괜찮아요

Stuart 님, Tallahassee

좋아요: 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 10월 7일
Hello Stuart, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 3박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 9월 17일
Hello Mark,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola Fairgrounds and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Catherine

좋아요: 직원 및 서비스, 객실의 편안함
I'd stay again
2023년 9월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 9월 15일
Thank you for taking a moment to leave a review, Catherine. The staff and I at the Red Roof Inn Pensacola Fairgrounds appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRed Roof Management RediResponse Specialist

4/10 - 별로예요

Dallas

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I just felt the manager is very rude
2023년 8월에 2박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 9월 7일
Dear Dallas,Thank you for taking the time to tell us about your experience at the RED ROOF INN PENSACOLA FAIRGROUNDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as the manager been rude. Red Roof ultimately aims for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

4/10 - 별로예요

Gokul

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 9월 6일
Hello Gokul,Thank you for taking a moment to complete our survey. At the Red Roof Inn Pensacola Fairgrounds we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Lonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Na
Tv not working
2023년 9월에 2박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 9월 5일
Dear Lonnie,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I am glad that were earned your 8/10 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the TV not working. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Burley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 9월 3일
Hello Burley, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola Fairgrounds and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Roger

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room we were given had a roaches. After we settled into another room, another roach came out. There was no continental breakfast as advertised.
2023년 9월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 9월 5일
Dear Roger,I appreciate you sharing your feedback following your stay at the Red Roof Inn Pensacola Fairgrounds. I was saddened to read that your stay fell short of your expectations due to the insects you reported, there being to breakfast and the other concerns you listed. Breakfast is not an offered amenity at our location. However, there are restaurants that are in close proximity of our property that you can enjoy. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 - 별로예요

Sean

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 8월 30일
Hello Sean, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

8/10 - 좋아요

Kirby 님, Leavenworth

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is easy on/off from I-10 and there is a gas station and 4-5 food places in walking distance. And less than 2 miles N is a Dunkin Donuts and Walmart grocery store. Our room was clean and basic, but meet our needs. Best of all - Dogs stay free!!!
2023년 8월에 4박 숙박함
답변 제공: Abigail RediResponse Specialist 님, 2023년 8월 10일
Hello Kirby,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about your clean stay, the convenience of the hotel and that it met your needs. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,AbigailRediResponse Specialist

2/10 - 너무 별로예요

Vanderika

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell of this hotel is unbearable. The overall appearance of the property is poor. Guest appeared to be residing there, as people were sitting in the hallway as if they were sitting on their front porch. I reserved 2 nonsmoking rooms, but that definitely wasn't the case. I attempted to walk in one of the rooms and was immediately disgusted. This property is disgusting!!
2023년 7월에 2박 숙박함
답변 제공: Nishaye Red Roof Management 님, 2023년 8월 3일
Dear Vanderika, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I was disheartened to see your stay resulted in a 1/5 score. We strive to provide guests with all the comforts of home, so the situation you described regarding the possible odor of the hotel and the upkeep of the property not being to your liking is truly regrettable. Comments like yours's aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Darlene 님, Huntington Beach

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Nishaye Red Roof Management 님, 2023년 8월 2일
Hi Darlene, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I was disheartened to see your stay resulted in a 1/5 score. We strive to provide guests with all the comforts of home, so I'm disappointed to read that yours's was less than satisfactory. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Justin

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty room. Half empty drink in the fridge. Mold in the bathroom. Musty smell. Would not recommend.
2023년 7월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 7월 26일
Dear Justin,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. The situation you described regarding the uncleanliness of the room, the possible mold you saw and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Michelle

별로예요: 청결 상태
The room was alright, but you could tell it hadn’t been cleaned. There was hair on the floor when I got there and I stayed for 3 nights and the housekeeper only came once to straighten up my room. There were guests sitting in the hallway and it was loud, but I just attributed that to the holiday weekend. It’s alright if you don’t have a lot of options, but it wouldn’t be my first choice when I come back to Pensacola. The best thing about the hotel is the location. But no one bothered me so that’s cool too
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just no
2023년 6월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 7월 4일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN PENSACOLA FAIRGROUNDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as the property just not being to your liking.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

6/10 - 괜찮아요

Ricardo

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
Room was dirty. Floor had a lot of dust and orher sruff, chair had like soda spilt on it, hairs in the shower, dead bugs inside lamp cover of the restroom ( i took them off because it was disgusting)
2023년 6월에 2박 숙박함
답변 제공: Sashauna Red Roof Managemen 님, 2023년 6월 27일
Dear Ricardo,I appreciate you sharing your feedback following your stay at the Red Roof Inn Pensacola Fairgrounds. I was saddened to read that your stay fell short of your expectations due to the dead insects you reported, the lack of cleanliness and the other concerns you highlighted. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

GARY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in
Clean room and quiet very friendly front desk staff 👍
2023년 6월에 1박 숙박함
답변 제공: Abigail RediResponse Specialist 님, 2023년 6월 20일
Hello Gary,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments. I'm happy to see that your stay was quiet, clean and that you found the front desk staff to be friendly. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,AbigailRediResponse Specialist

6/10 - 괜찮아요

Connor

2023년 6월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 7월 4일
Hello Connor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

6/10 - 괜찮아요

Joey

2023년 6월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 7월 4일
Hello Joey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio ,Red Roof Management

10/10 - 훌륭해요

shelly

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great had a lovely time
2023년 6월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 6월 8일
Dear Shelly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. It is so rewarding to read that you had a great encounter with us and that you had a lovely time. We aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely, Chevanese RediResponse Specialist

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 6월 1일
Hello Ricky,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola Fairgrounds and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

10/10 - 훌륭해요

Cristhian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok
2023년 5월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 5월 31일
Hi Cristhian,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope to continue to provide great experiences for you. Sincerely, Chevanese RediResponse Specialist

6/10 - 괜찮아요

Travis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Starting to get run down
2023년 5월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 5월 29일
Dear Travis,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. We appreciate your 3/5 score. However, it's truly disheartening to see you highlight that the upkeep of the property was not to your liking. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Aretha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amy was great
2023년 5월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 6월 2일
Dear Aretha,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. I'm so glad we earned your 5/5 score. I will make sure to share your comments regarding the great service you received from Amy with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 5월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 5월 23일
Hello Shelly,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Pensacola Fairgrounds. I am glad that our located was perfectly located to your travel plans and that you had a great experience. The staff and I were happy to see we met your expectations.We hope to continue to provide great experiences for you. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Tianna RediResponse Specialist

10/10 - 훌륭해요

Anthonica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall everything . Wish the pool would open especially with how much it cost to live here
2023년 4월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 4월 23일
Dear Anthonica,Thank you for taking the time to complete our guest survey comments regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. It's great to see you enjoyed your stay, resulting your 5/5 score. However, you indicated that your stay fell short of expectations due to the pool being closed, which is truly disheartening to hear. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Chad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 4월 6일
Hello Chad,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Pensacola Fairgrounds appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Chevanese RediResponse Specialist

10/10 - 훌륭해요

Chad

2023년 3월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 4월 2일
Hello Chad,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN PENSACOLA FAIRGROUNDS appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Rediresponse Specialist

2/10 - 너무 별로예요

Carey 님, Pelahatchie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell was to bad to stay at this property. We had to find other accomodations.
2023년 3월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 3월 15일
Hello Carey,Thank you for taking the time to share your feedback regarding your experience at the RED Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with an unpleasant smell you encountered during your visit, which caused you to shorten your stay with us. We will take your comment into consideration to make changes to improve our customer experience. Thank you for choosing RED Roof Inn Pensacola Fairgrounds. We hope we have the opportunity to see you again in the future. Sincerely,RecordoRediresponse Specialist

6/10 - 괜찮아요

Robert

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pour upkeep. Inside the elevator smelled like pot. Inside the room and bathroom very dated. AC. Very loud
2023년 2월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2023년 2월 27일
Dear Robert,We are sorry to hear your recent experience at the RED ROOF INN PENSACOLA FAIRGROUNDS did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,LintonRediResponse Specialist