Our car died on I-10 heading home to Jackson, Mississippi from Destin, Florida. We spent an entire day getting the vehicle towed to a mechanic in Pensacola. Needless to say, when we arrived we were exhausted. The staff could not have been more accommodating. Of course, the next day, we had been told our car would be ready, but it was not meant to be. The staff allowed us a late checkout because we had no idea when the mechanic would finish with our car. We stayed again that night, and the following day, the staff treated us the exact same way. That day, when our car wasn’t finished until 5pm, they held our luggage so we didn’t have to haul it around in ubers. Not only that, they let us stay in the room we had been in until we found out for sure when the car would be ready. They could have easily just let us sit in the lobby. Such a kind gesture in such a stressful situation will be what sticks with me from my vacation this year. You never know what someone else is going through. thank you.