6/10 - 괜찮아요
Amanda
단체 여행
2026년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I think our experience was different than most people’s.
I had booked a room with 2 queen beds as my friend and I were coming for a concert and when we arrived at our room, it was a king suite so I had to go down and change it. The lady at the front desk didn’t seem to enjoy that she had to do this, but was kind enough. She might’ve also been mildly overwhelmed because there were kids grabbing snacks out of the fridge to the right and just charging them to their room so she couldn’t really focus on one task at a time.
There was also a hockey tournament so lots of kids running around in the hallways morning, day and evenings. Further it was difficult to enjoy breakfast due to the crowded dining area and lack of parental supervision over their children at the usage of the buffet area.
Then when we went to enjoy breakfast on Monday and Tuesday, it was limited as compared to Saturday and Sunday, so that was disappointing.
As well the TV in our room didn’t work, we called down and they sent a maintenance worker up to try to fix it, but it was unable to be fixed and he said it was a common issue that they experience and that he was sorry.
The room was clean, amenities fine, beds comfortable. We just had less than normal experience due to a combination of factors.
Overall it’s not a $170 a night hotel, and I’d probably stay somewhere else if I were to go to Penticton again it’s small enough to get around on foot or take an Uber if you have to.
Amanda
2026년 2월에 3박 숙박함