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수퍼 8 바이 윈덤 피오리아 여행 후기

2 out of 5
수퍼 8 바이 윈덤 피오리아
1816 West War Memorial Drive, Peoria, IL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 249개" "
평점 8 - 좋아요. 1001개 이용 후기 중 365개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 172개" "
평점 4 - 별로예요. 1001개 이용 후기 중 111개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 104개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff made my stay. Getting in late from a very long flight to get to Peoria and their genuine helpfulness; pleasant personality; and attention to my needs upon checking in and out was very appreciated.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Kelly

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All in all, a nice place.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great,clean room.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tiberius

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was alright, except breakfast area is severely understocked and feels like its lacking, and the beds are solid as a rock, especially if youre heavier, they are super firm. The staff was awesome and it was clean
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jay 님, 2024년 2월 27일
Thank you for your positive rating! I'm glad to hear that you had a great experience overall. If there's anything else you need assistance with or if you have any other feedback in the future, please don't hesitate to reach out. Your satisfaction is important, and I'm here to help.

4/10 - 별로예요

Dylan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The heater in the room didn’t work
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

elma

단체 여행, 가족 여행
Good
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 1월에 1박 숙박함
답변 제공: Jay 님, 2024년 2월 27일
Thank you for your positive rating! I'm glad to hear that you had a great experience overall. If there's anything else you need assistance with or if you have any other feedback in the future, please don't hesitate to reach out. Your satisfaction is important, and I'm here to help.

6/10 - 괜찮아요

Andrea

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Likes: the bed was comfortable, clean updated bathroom, good location, friendly staff. Dislikes: very outdated otherwise, sheets could use bleach so they're not dingy appearing, no hot breakfast except a waffle maker included in the contential breakfast. Coffee really sucked with only powder creamer and sugar packets.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Daniel

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much for breakfast, rooms were smaller than expected, and beds were thin and just on a board
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Larosa

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Christina

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Half the lights didn't work in the room, along with half the outlets. It was clean, but having to test every outlet just to be able to charge a phone is ridiculous.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Christy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean. Bathroom had been recently renovated and was sparkling. The room needed a refresh as well - there was a large circle on the wall where it looked like they had removed a mirror but the paint underneath didn't match the more recent pain colors. Breakfast was about what you would expect, not much, but none of the juice dispensers were working either so milk or coffee was the only option.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Randy

좋아요: 객실의 편안함
2nd time around
Overall it was ok, Jay the manager did all he could to make my stay comfortable. Bed only had 3 pillows, shower curtain needed cleaning,, bad. Asked not to be disturbed one day,,and wasn't my entire stay.. (holidays). Someone was always reachable, no drifters, felt extremely safe, doors lock at 9pm. Oh,, curtains were not on right and wouldn't close all the way & top covers were soiled so they got the floor. All that said, I will stay there again because the Patel family running this property are serious about making it a great place to stay. Thank you Mr. & Mrs. Patel
2023년 12월에 5박 숙박함
답변 제공: jay 님, 2024년 1월 11일
Thank you for taking the time to share your feedback with us. We appreciate your detailed comments and are pleased to hear that Jay, the manager, went above and beyond to make your stay comfortable. We will certainly address the concerns you raised to ensure a better experience for you and our future guests.Regarding the issues with the pillows, shower curtain, curtains, and top covers, we sincerely apologize for any inconvenience caused. Your observations are important, and we will take immediate steps to rectify these matters.We are delighted to know that you felt safe during your stay and that the Patel family's dedication to making the property a great place to stay has left a positive impression. We value your loyalty and look forward to the opportunity to welcome you back for an improved and enjoyable experience.If there are any specific preferences or requests you have for your next stay, please feel free to let us know, and we will do our best to accommodate them.Thank you for choosing us and for providing us with valuable feedback.

2/10 - 너무 별로예요

Alicia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I came home covered in bites after a 3 night stay.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Budget friendly and clean!
The hotel was clean and the king size bed was comfortable. Bathroom was clean and the room came with microwave and fridge!
2023년 12월에 2박 숙박함
답변 제공: jay 님, 2024년 1월 11일
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found the hotel clean and the king-size bed comfortable. Providing a comfortable and clean environment is a top priority for us, and it's rewarding to know that we met your expectations.We're also glad that you appreciated the cleanliness of the bathroom and the convenience of having a microwave and fridge in your room. We strive to provide amenities that enhance our guests' overall experience.If there's anything else you enjoyed or if there are areas where we can further improve, please feel free to let us know. Your feedback is valuable, and we look forward to the opportunity to welcome you back in the future.Thank you for choosing us for your stay!

8/10 - 좋아요

Vickey

연인과의 여행
It was very close to an excellent restaurant for meals!!!
2023년 12월에 2박 숙박함
답변 제공: jay 님, 2024년 1월 11일
Thank you for sharing your positive experience! We're delighted to hear that our location was convenient for you, especially being very close to an excellent restaurant for meals. We understand the importance of having dining options nearby to enhance our guests' overall experience.If you have any specific recommendations or if there's anything else you'd like to share about your stay, please feel free to let us know. We value your feedback and are always looking for ways to improve our services.We hope to have the pleasure of hosting you again in the future. Thank you for choosing us!

4/10 - 별로예요

Janice

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
good location, friendly staff. Dirty comforter on top of bed, shades had holes in them, Towel bar in bathroom was half hanging off the wall. Coffee packets but no coffeemaker in room.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Earnest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and lovely staff great price
2023년 11월에 1박 숙박함
답변 제공: jay 님, 2024년 1월 11일
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our facilities very clean and that our staff left a positive impression with their lovely service. Providing a clean and welcoming environment, coupled with excellent customer service, is our goal, and it's always rewarding to receive such feedback.We're also glad that you found our pricing to be great. We strive to offer competitive and fair pricing to ensure our guests receive excellent value during their stay.If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.Thank you for choosing us for your stay!Best regards,Jay

6/10 - 괜찮아요

실제 이용하신 고객

Super 8, not so super!
No frills motel for sure. Check in was mediocre, no one at front desk when we arrived, late afternoon. Room first night was terrible! Not very clean, bad location, next to office where night doorbell kept going off most of the night. Also near laundry and maintenance areas, again very noisy. They did move us upstairs to a room with two beds, second bed not needed. No additional charge which was nice, but we had to go to them several times to get this accomplished. 2nd room was much better, not noisy and cleaner.
2023년 11월에 3박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and discomfort you encountered during your initial stay and the issues with your first room.We're truly sorry for the lackluster check-in experience and the inconvenience caused by the noise and cleanliness issues in your initial room. We completely understand how crucial a restful and clean environment is for our guests, and it's regrettable that we fell short of your expectations.We appreciate your patience and understanding as we arranged for a more suitable room for you. However, it's disheartening to hear that it took several visits to rectify the situation. Please know that we have addressed this internally to ensure a more efficient and seamless resolution process for similar situations in the future.We're pleased that the second room provided a better experience and met your expectations. Your feedback is invaluable as it helps us identify areas for improvement.We hope that you might consider giving us another opportunity to provide you with a more enjoyable stay in the future and we'll ensure a smoother and more pleasant experience for you.Once again, we apologize for the inconveniences you faced during your stay.

10/10 - 훌륭해요

Gina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful, fast and so nice. I recommend staying here. We will stay there again in the future.
2023년 11월에 2박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Gina,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff's helpfulness and efficiency contributed to your enjoyable stay.Your recommendation means a lot to us, and we are delighted to know that you plan to stay with us again in the future. We aim to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to hear that we've met your expectations.We look forward to welcoming you back on your next visit! If there's anything specific you'd like for your next stay, please feel free to let us know. We'll be more than happy to assist and ensure your future stays are equally pleasant.Thank you once again for choosing to stay with us and for your kind words.

6/10 - 괜찮아요

Rand

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Rand,Thanks for your feedback!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth money
The beds were hard, no iron and iron board. The clerk had to come up to turn the television on. Not very clean.l, staff were pleasant.
2023년 10월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Thank you for taking the time to share your feedback with us. We appreciate your comments regarding your recent stay.We apologize that the beds did not meet your comfort preferences, and for the inconvenience of not having an iron and ironing board readily available in your room. Your comments about cleanliness have been noted, and we are taking immediate steps to ensure our high standards are consistently met.It's great to hear that our staff were pleasant during your stay. However, we regret any inconvenience caused by having to assist with the television.Your feedback is invaluable in our efforts to improve our services. We hope that you might consider giving us another opportunity to provide you with a more comfortable and satisfying stay in the future.If there's anything specific, you'd like to address or any way we can make your next visit more enjoyable, please do not hesitate to contact us directly.Thank you once again for sharing your thoughts.

4/10 - 별로예요

Patrick

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Patrick,Thank you for your feedback!

8/10 - 좋아요

Geoffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet.
2023년 7월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Geoffrey,Thank you for your feedback! We're glad to hear that you found your stay clean and peaceful. Providing a serene environment for our guests is important to us. If there's anything specific you enjoyed or anything we can do to further improve your experience, please let us know. We look forward to welcoming you back for another pleasant stay soon.

10/10 - 훌륭해요

Sid

2023년 10월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Sid,Thanks for your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Jay 님, 2023년 10월 14일
Thanks for your review.

6/10 - 괜찮아요

edgar

출장 여행
좋아요: 숙박 시설 상태 및 시설
For the price, everything was fine except there was a strong BO smell in the lobby when I checked in that was very off-putting.
2023년 10월에 2박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Edgar,Thank you for sharing your recent experience with us. We appreciate your feedback and are pleased to know that overall, your stay met your expectations in terms of value.We sincerely apologize for the inconvenience caused by the unpleasant smell in our lobby during your check-in. Please rest assured that we take such matters seriously, and we are actively addressing this issue to ensure it does not recur.We strive to provide a welcoming and comfortable environment for all our guests, and we regret that we fell short on this occasion. Your feedback helps us improve, and we'll take immediate steps to rectify the situation.We hope that you will give us another opportunity to serve you in the future. If you decide to stay with us again, please reach out directly so that we can ensure a more pleasant experience from the moment you arrive.Thank you once again for bringing this matter to our attention.

2/10 - 너무 별로예요

robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible lace nasty dirty.
2023년 10월에 2박 숙박함
답변 제공: Jay 님, 2023년 10월 14일
you never stay this motel. You charged for one night as per policy for not showing and hold reservation.

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스
For super 8s not bad.
2023년 9월에 1박 숙박함
답변 제공: Jay 님, 2023년 10월 14일
Thanks for your review.

6/10 - 괜찮아요

Jeff

가족 여행
좋아요: 직원 및 서비스
In town for softball.
You get what you pay for. This is a budget motel. Staff were friendly and helpful. Beds were very firm. Rooms were clean. Breakfast was very limited. Unfortunately for my son and I there wasn't any hot water for our morning showers.
2023년 10월에 2박 숙박함
답변 제공: Jay 님, 2023년 10월 14일
Thanks for taking time to leave a review. I apologize for inconvenience.

2/10 - 너무 별로예요

Vincent

2023년 10월에 1박 숙박함

4/10 - 별로예요

Tsafrir

좋아요: 청결 상태, 직원 및 서비스
Coffee too strong. Walking Noise at night from room above while person walked on floor in room above me. Limited breakfast options.
2023년 9월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Tsafrir,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the coffee strength and the disturbance caused by noise from the room above you.We apologize that the coffee did not meet your preferences. Your feedback helps us understand our guests' tastes better, and we'll take this into consideration to offer a wider range of coffee options to cater to different preferences.Regarding the noise issue you experienced from the room above, we're truly sorry for the disruption to your comfort. We understand the importance of a peaceful stay and will take steps to address this matter, ensuring a more serene environment for our guests.In terms of breakfast options, we regret that our selection did not fully meet your expectations. We constantly review and update our offerings, and your input will be valuable in refining our breakfast choices to better accommodate our guests.Your feedback is immensely appreciated as it allows us to improve our services. We hope that you will consider staying with us again, giving us another opportunity to provide you with a more enjoyable experience.

2/10 - 너무 별로예요

Mike

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was absolutely nothing like depicted in Expedia’s photos of property. Not even close. To add, food crumbs on floor, left over food in refrigerator, coffee maker still contained coffee, towels were dingy, towel rack in bathroom was off the wall, lobby was noisy all night long. Breakfast area was unkept, there was no milk for cereal, no creamer for coffee. Just an overall foul experience. Sure could have been worse but with just a bit of attention could gave been far better. Did not have a chance to speak to on duty manager, it was late and we left early and didn’t have time to search them out or wait for them to return to desk as no one was there either time I went to talk. Just a sign stating will return momentarily.
2023년 9월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 17일
Dear Mike,Thank you for sharing your feedback with us. We're sincerely sorry to learn about the disappointing experience you had during your recent stay. Your observations do not reflect the high standards we strive to maintain.We deeply apologize for the discrepancies between our property's actual condition and the representation on Expedia. Your concerns regarding the cleanliness of the room, amenities, and the overall maintenance have been noted, and we assure you that this is not typical of our establishment.We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short in several areas during your visit. Rest assured, we are taking immediate action to address the issues you've raised to prevent such occurrences in the future.Additionally, we apologize for the lack of available staff during your stay. We're actively reviewing our procedures to ensure there is always someone available to assist our guests, especially during late hours.Your feedback is invaluable to us as it highlights areas where we need to improve. We hope you might reconsider and give us another chance to provide you with the experience you deserve. Once again, we apologize for the inconveniences you faced and thank you for bringing these issues to our attention.

6/10 - 괜찮아요

Sarah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was relatively clean. Some stains on furniture, towels, and bed sheets, and spills present on walls and microwave. There was an odor in the hallways on the upper floors (smelled like "soup," not sure how else to describe it). I felt uneasy as my first room had the upper door chain/latch removed, with the holes for its hardware remaining. I requested another room which had the same issue. I was told all the rooms are like this now. Staff were kind and helpful throughout my stay. Perkins restaurant across the street, and a gas station was just a few minutes up the road.
2023년 9월에 2박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your feedback..

4/10 - 별로예요

Louise

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smells Smokey
2023년 9월에 1박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your feedback.

10/10 - 훌륭해요

Margena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Remodel bathroom and front entry , front desk and hallway
2023년 9월에 3박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your feedback.

6/10 - 괜찮아요

ANH 님, Torrance

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not coming back for sure.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had beautiful new remodeled bathroom. Really the nicest bathroom.
2023년 9월에 1박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your Response.

8/10 - 좋아요

Jeffrey

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your feedback.

10/10 - 훌륭해요

Thomas

2023년 8월에 1박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your feedback.

8/10 - 좋아요

Larry

2023년 8월에 1박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your feedback.

6/10 - 괜찮아요

Rita

2023년 8월에 3박 숙박함
답변 제공: jay 님, 2023년 9월 27일
Thanks for your feedback.

10/10 - 훌륭해요

janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: jay 님, 2023년 8월 24일
Thanks for valuable feedback.

10/10 - 훌륭해요

Habib

2023년 8월에 2박 숙박함
답변 제공: jay 님, 2023년 8월 24일
Thanks for your valuable feedback.

8/10 - 좋아요

Fletcher

좋아요: 청결 상태, 직원 및 서비스
It’s a tougher neighborhood, but improving this year. Nice staff with limited resources, it seems. I’d still return. I come to Peoria annually for an event and always stay in this area.
2023년 7월에 2박 숙박함
답변 제공: Jay 님, 2023년 8월 24일
Thanks taking time to leave review and give us feedback. its help us to improve our guest experience. we look forward to seeing you again at Super 8 Peoria. hank you again.

10/10 - 훌륭해요

NEIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jay was great checking in
2023년 7월에 1박 숙박함
답변 제공: jay 님, 2023년 8월 24일
Thanks for your valuable feedback. Hope we see you again.