야외 수영장, 일광욕 의자
예약 가능 여부 확인

더블트리 바이 힐튼 퍼스 노스브리지 여행 후기

4 out of 5
더블트리 바이 힐튼 퍼스 노스브리지
100 James Street, Northbridge, WA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 896개 이용 후기 중 585개" "
평점 8 - 좋아요. 896개 이용 후기 중 216개" "
평점 6 - 괜찮아요. 896개 이용 후기 중 54개" "
평점 4 - 별로예요. 896개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 896개 이용 후기 중 16개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kun

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 10일
Dear Kun,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

2/10 - 너무 별로예요

Hyungjae

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
이불을 교체 하지 않고 계속 사용하는건지? 이불과 베게에서 정말 오래된 냄새 등급이 비슷한 타 호텔에 비하여 너무 작은 룸 심지어 여행용 가방을 놓을 공간도 없음 이불과 베게는 최악이였음
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

TAEJEONG

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
너무 좋아요
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

HYUNJOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

BYOUNG CHEL

좋아요: 청결 상태, 직원 및 서비스
알찬 퍼스 여행
사이트 이미지를 통해 본 호텔과 방 사진보다는 실제 방 크기가 작았던게 조금 흠이지만 다른 부분은 대체로 좋았습니다. 호텔 주변의 교통이나 먹거리, 즐길 거리도 많아 나름 알찬 시간을 보냈고, 서비소도 만족합니다.
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

Youngme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강추.. 별이다섯개
정말 훌륭한 선택이었습니다. 위치좋고 깨끗하고 서비스는 더할 나위없이 좋았습니다. 직원들도 너무나 친절했구요. 인근에 한식 일식 중식 등 식당과 바가 무수히 많아서 무엇이든 골라 먹을 수 있고 중요한 관광지에 바로 갈 수 있는 무료버스가 지척에.. 물론 대부분은 걸어서도 갈 수 있었습니다. 퍼스 다시오면 망서리지 않고 다시 묵을 예정
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절한 호텔
체크인할때 부터 따듯한 웰컴쿠키로 맞아주셔서 기분이 좋았고 전체적인 서비스도 훌륭하였습니다
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jordy 님, Kamerik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 16일
Dear Jordy,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Arzhel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, the room was neat and tidy and the location is very convenient
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 16일
Dear Arzhel,Thank you for taking a moment to share your experience. It’s always great to hear when our guests enjoy their stay! It’s also wonderful to see that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 16일
Dear Karl,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Great pkave to stay, easy acess k thr city snd free trabsport. Expensive parking tho ufvu have a car. Nuce food and delicious voffee.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 16일
Dear Susan,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Kirsten

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had one night at the end of our trip to WA. It was just what we needed. Comfortable, and helpful staff. Enjoyed a swim in the pool
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 16일
Dear Kirsten,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is lovely and staff friendly and helpful. The location is right in the middle of party central so quite rowdy and noisy. We stayed in a high floor room and could still faintly hear music from nightclubs through the walls so I wouldn’t suggest you stay in a lower floor if you like to go to sleep early.
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Alison,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Catherine,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

KUMAGAWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Kumagawa,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay and found everything to your liking. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Nortje

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time I stayed at Double Trees Hilton and I’m very happy with everything, especially when I have to check in I can check in use by Hotel Apps and I have a choices which floor, I can request if I need anything to add, staff very friendly, When I need to know about parking I’m just contacted/asked by chat and they gave me th link for parking the car, I have no problem with Park the car. I will coming back again. Highly recommended. Thank you!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Nortje,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and that our Team provided you with great service and hospitality. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Veljko

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good apart from the fact that we booked a panoramic view room and we definitely did not get the view . Over all good and clean plus very helpful staff and
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Veljko,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Joanne,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 - 괜찮아요

Lingqi

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The location is great, but you can imagine over the weekend. Police are often sighted in the area.
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Lingqi,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Met our needs.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear John,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Kenneth,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

4/10 - 별로예요

poul erik

출장 여행
별로예요: 객실의 편안함
New generation budget hotel
Typical new generation of budget hotels where everything is build to low budget. For instance although new the lifts are noisy and jumpy, water pressure is inadequate to shower properly and temperature jumps when nabors turn on taps. But most of all my room was tiny, certainly no room to swing a cat.
2024년 2월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Poul Erik,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern and stylish. Great location for city sight seeing. Staff were polite and helpful. Food was very good. Pool fantastic. Definitely revisit when in Perth.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Danielle,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Paula,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in new and modern condition. Great staff and location!
2024년 2월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Terry,Thank you for taking a moment to share your experience. It’s great to hear that you enjoyed your stay and that our Team provided you with first class service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Freddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed at the hotel with my girlfriend for our 1 year and the facility was extremely clean and luxurious the staff was friendly and efficient
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Freddie,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and that our Team provided you with great service and hospitality that helped make your special day even more special. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and great facilities
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Anthony,Thank you for taking a moment to share your experience. It’s great to hear that you enjoyed your stay and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Joon-Yee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really appreciated the early check-in and assistance with logging into hotel wifi while I waited for the room. The room is really well appointed and lovely decor. Very comfortable bed. Wish I could stay longer.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Joon-Yee,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Thomas,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Ung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Ung,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Brent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect spot for the nightlife in northbridge
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Brent,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found our convenient central location to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

2/10 - 너무 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear David,Thank you for taking a moment to share your experience. Naturally I am disappointed to see that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Kayleigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Kayleigh,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Arzhel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 6일
Dear Arzhel,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 - 괜찮아요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very noise at night
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 6일
Dear Graham,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by noises from outside of the hotel; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

2/10 - 너무 별로예요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stop harassing me
The stay was good. The ongoing harassment for 10 days because I have been too busy to provide a review ultimately scores this very negative response. I booked and paid for a hotel. I don't want to pay extra in blood sweat or time. If i don't review at the first request, it means I have better things to do.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear David,Please accept our sincere apologies for any inconvenience caused.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Dhiral

답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Dhiral,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 - 괜찮아요

Leigh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We ended up in a room that had a joining door to the room next door. We were not informed of this at check in. Unfortunately we had very inconsiderate neighbours who despite being spoken to by security twice kept us up half the night. Nice hotel, very central location and great staff but avoid the rooms with adjoining doors if able. I feel if we were in a different room that type of noise would not have bothered us.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Leigh,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by another guest; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Jason,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

4/10 - 별로예요

Royne

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not meeting 4 star standards
Maybe it used to be fourstar but not any longer. Got a smaller room than booked and had to complain and wait. Cold food at the breakfast and had to ask twice to get warm food!! Neglected pool area, dirty and unattended. Closed poolbar. Limited hours for the pool. Staff don't want to be bothered. Book another hotel if you want a fourstar, this hotel is not. Can't recommend it at all.
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Royne,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. Please be assured that your feedback is being reviewed by our Executive Team and will be used in order to improve Team Member training and future guest experience. Please accept my apologies for any inconvenience caused on this occasion. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff very attentive. The stores in the road adjacent could do with a refresh.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 11일
Dear Brian,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 - 괜찮아요

Mia

2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 11일
Dear Mia,Thank you for taking a moment to share your experience. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 - 좋아요

Udo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the property offered a positive experience overall, the ambient noise from nearby bars and restaurants affected the tranquility within my room in the night. The accommodating staff and well-maintained facilities were commendable, but the addition of soundproof windows would greatly enhance the overall stay by minimizing disturbances from the lively surroundings.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 11일
Dear Udo,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by noises outside of the hotel; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

4/10 - 별로예요

Jacinta

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 4일
Dear Jacinta,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Mayme

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A perfect place for a staycation. The rooms were modern and bright. Shower’s could be scrubbed a little better in the corners and on the grout in the shower but that the only thing wrong. Staff were so kind and polite. Breakfast was yummy and had lots of choice. Pool was good.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Mayme,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

kerrie john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perth
It was ok manager very nice swimming pool ok but a little small
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Kerrie,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

Shane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Shane,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 - 훌륭해요

MORGAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location and easy access to a good but small gym and pool.. Will definitely stay again 🌟🌟🌟🌟🌟
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 20일
Dear Morgan,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay. Thank you for your 5 star rating. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager