카페

하얏트 플레이스 필라델피아/킹 오브 프러시아 여행 후기

3 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1009개 이용 후기 중 380개" "
평점 8 - 좋아요. 1009개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 154개" "
평점 4 - 별로예요. 1009개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 106개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kathyrn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very nice and the staff was extremely friendly! Ryan was very nice.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very friendly. Quick check in. Room is very clean and large bathroom area. Would definitely stay here again
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nashia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a perfect place for a weekend getaway! I was immediately greeted by all staff upon entering the hotel. Everyone was super friendly. The facility was clean, newly renovated and had a lot of amenities.
2024년 3월에 2박 숙박함

4/10 - 별로예요

kimberly 님, York

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We also sray here, but there are no USB ports in the room. Our refrigerator didnt work and some of the ice machines were out if ice.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at this hotel, and everything went well. The room was nicely cleaned and staff was personable and respectful. One challenge appeared to be the toilet needing a new flapper, to stop the water from running once it was flushed. I would definitely stay here again.
2024년 3월에 3박 숙박함
답변 제공: Alexandra 님, 2024년 3월 15일
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay at our hotel and that everything met your expectations. We appreciate your kind words about our clean rooms and our friendly and respectful staff.We apologize for the inconvenience caused by the issue with the toilet flapper. Rest assured, we have addressed this promptly to ensure that it doesn't affect the comfort of our future guests.We look forward to welcoming you back on your next visit, and we'll strive to make your stay even more enjoyable. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 - 좋아요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was compact. An extra Sofa bed would have been nice. Sink is outside of the bathroom in the bedroom. Overall, the staff were nice and efficient.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Judy

연인과의 여행
Always feel comfortable staying there.
2024년 3월에 1박 숙박함
답변 제공: Alexandra 님, 2024년 3월 15일
Dear Judy,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be nice and efficient during your stay.Regarding your preference for an extra sofa bed in the room, we do offer rooms with pull-out sofa beds, which are a popular choice among our guests seeking additional sleeping space. We recommend making arrangements in advance to ensure the availability of your desired room type for your next visit.Additionally, we appreciate your feedback regarding the sink location outside of the bathroom. We'll certainly take this into consideration for future enhancements to our facilities.Thank you again for your valuable feedback, and we look forward to welcoming you back soon.Warm regards,

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to location I needed to visit.
2024년 3월에 3박 숙박함
답변 제공: Alexandra 님, 2024년 3월 15일
Dear Joseph,We're delighted to hear that our location was convenient for your needs! Providing easy access and convenience to our guests is one of our top priorities. If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alexandra 님, 2024년 3월 15일
We are thrilled to hear that you had such a wonderful experience during your stay with us! Thank you for taking the time to rate us with five stars. We strive to provide exceptional service and comfort to all our guests, and it's incredibly rewarding to know that we've met your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

2/10 - 너무 별로예요

Briana

가족 여행
Smells terrible. Not clean.
2024년 3월에 1박 숙박함
답변 제공: Alexandra 님, 2024년 3월 7일
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay. We are genuinely surprised to hear about the unpleasant smell and cleanliness concerns you encountered, as we take great pride in maintaining a high standard of cleanliness throughout our property.Please rest assured that your comments have been brought to the attention of our housekeeping team, and we are actively investigating the matter to address any issues that may have occurred during your stay. We understand the importance of a clean and welcoming environment for our guests, and your feedback is invaluable in helping us improve.If you could provide more specific details about your experience, such as the date of your stay and the room you were in, it would greatly assist us in our investigation.

6/10 - 괜찮아요

WENDY

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Alexandra 님, 2024년 3월 7일
Dear WENDY,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your input and are pleased to hear that you chose to stay with us.We noticed that you rated us 3 out of 5, and while we're grateful for your rating, we would love to hear more about your experience to better understand how we can further improve and meet your expectations. Your satisfaction is our top priority, and your insights would be invaluable in helping us enhance our services.If you have any specific feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We are committed to providing an exceptional experience for all our guests, and your input will aid us in achieving that goal.Once again, thank you for choosing our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place to stay in King of Prussia. The rooms are spacious, staff were friendly and the rooms are clean! Can’t ask for anything else!
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

amy

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Cathy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very accommodating and polite! The hotel’s included breakfast had a nice set of options and coffee was available all day. Great hotel for families.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Anthony

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Corsair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great facility and it was such a pleasant stay. The room was beautiful and clean and the staff were so nice in helping with any of my needs. Definitely coming back
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Lynda Lund

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jose

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Xiang

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very satisfied
2024년 1월에 1박 숙박함

8/10 - 좋아요

Olufemi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s in a very quiet and serene area
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked last minute, very smooth stay.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Bilal

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Taurean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mykel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

digna 님, Fresh Meadows

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Bhaskar

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rohini

2023년 12월에 2박 숙박함

8/10 - 좋아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

John

2023년 12월에 7박 숙박함

10/10 - 훌륭해요

CARLOS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was with a lot space, and the breakfas was really a breakfas delicious and plenty. Thanks
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sherell

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Elena

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was great

10/10 - 훌륭해요

Brenda 님, Albion ave

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

kelsey

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kristin

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sharron

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very clean and modern, friendly staff and loved that the location was private. The breakfast was very good and clean area. Only bummer was that the pool was closed due to maintenance and there was no hot tub as advertised. Overall we definitely enjoyed our stay!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t book if u want to swim
Pool not working! Very disappointing. Rest of the room and breakfast were as expected
2023년 11월에 5박 숙박함

8/10 - 좋아요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Alexandra 님, 2023년 12월 4일
Dear Jane,Thank you for taking the time to share your feedback and for choosing Hyatt Place King of Prussia. We're thrilled to see that you rated us an 8 out of 10. We truly appreciate your positive evaluation, and we are committed to continuously enhancing our services to ensure an even more enjoyable experience during your next stay. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to share. We look forward to welcoming you back for another memorable stay.Best regards,

10/10 - 훌륭해요

Mary M

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was sparkling clean and staff were welcoming. I was disappointed that the pool was closed.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Pragna Reddy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Alexandra 님, 2023년 12월 4일
Dear Pragna Reddy,Thank you for choosing Hyatt Place King of Prussia for your recent stay. We appreciate your feedback and are delighted to see that you had a positive experience with us, reflected in your 4 out of 5 rating. We constantly strive to exceed our guests' expectations, and your insights help us in our ongoing commitment to providing exceptional service. If there's anything specific you'd like to share about your stay or any way we can make your next visit even more enjoyable, please feel free to let us know. We look forward to welcoming you back for another wonderful stay.Warm regards,

6/10 - 괜찮아요

Eliezer 님, York

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bathroom sink was clogged.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Maricela

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jessica

좋아요: 청결 상태
The gentleman at check-in spoke with a volume that was very difficult to understand. I had several questions which he did not know the answer to. Instead of attempting to get answers, he fabricated an answer to one and told me there was not an answer to another. I asked if there was an allergen menu for the breakfast bar. He just said there was no way of doing that. I asked if I could figure that out with someone in the morning and he said maybe. (One of my children has major food allergies) My other question was about the pool hours. He responded by saying they were 10am-7pm. When we went to check out the pool we found a sign that read the pool was closed for maintenance. Honestly we would have appreciated that information RIGHT away. Then the hours for the pool on the door read 8-10 I believe. Besides that, everything was pretty great.
2023년 11월에 1박 숙박함