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Aparthotel

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property
Aparthotel with a rooftop terrace, 7-minute walk to Pennsylvania Convention Center

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In the heart of Philadelphia, Sonder The Heid offers a stylish retreat with a rooftop terrace and gym. Stay connected with free WiFi in public areas, utilize concierge services, and enjoy the convenience of an elevator - all within walking distance to top attractions like Reading Terminal Market.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Outdoor Space
  • Kitchen
  • Air conditioning

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About the neighborhood

Map
325 North 13th Street, Philadelphia, PA, 19107

What's nearby

  • Pennsylvania Convention Center - 6 min walk - 0.6 km
  • Reading Terminal Market - 8 min walk - 0.7 km
  • City Hall - 11 min walk - 1.0 km
  • Liberty Bell Center - 17 min walk - 1.5 km
  • Rittenhouse Square - 17 min walk - 1.5 km

Getting around

  • Philadelphia, PA (ZFV-30th Street Rail Station) - 4 min drive
  • Race Vine Station - 4 min walk
  • Philadelphia Intl. Airport (PHL) - 19 min drive

Restaurants

  • ‪Fat Moon Restaurant & Bar - ‬5 min walk
  • ‪Elixr Coffee Roasters - ‬3 min walk
  • ‪QQ Mini Mart - ‬4 min walk
  • ‪Satay Bistro - ‬4 min walk
  • ‪Egg's Ale - ‬5 min walk

About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

Aparthotel with a rooftop terrace, 7-minute walk to Pennsylvania Convention Center
A fitness center, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 913735

Frequently asked questions

Is Sonder by Marriott Bonvoy The Heid Apartments Loft District pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sonder by Marriott Bonvoy The Heid Apartments Loft District?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sonder by Marriott Bonvoy The Heid Apartments Loft District?

Check-out is at 11:00 AM.

Where is Sonder by Marriott Bonvoy The Heid Apartments Loft District located?

Located in Center City, this aparthotel is within a 10-minute walk of Pennsylvania Convention Center and Reading Terminal Market. Liberty Bell Center and Rittenhouse Square are also within 1 mi (2 km). Race Vine Station is only a 4-minute walk and Spring Garden Station (Broad St) is 6 minutes.

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Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 653 reviews
Rating 8 - Good. 129 out of 653 reviews
Rating 6 - Okay. 50 out of 653 reviews
Rating 4 - Poor. 36 out of 653 reviews
Rating 2 - Terrible. 34 out of 653 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities, communication
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and updated apartments. Not your regular hotel but there is a front desk staffed during business hours. The view of the city was unbeatable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
Great hotel option. Would book again.
Stayed 4 nights in Aug 2025

4/10 Poor

marvin

Disliked: Amenities
My service wasn't good and room had tv issues. Just wasn't a good stay this trip
Stayed 1 night in Oct 2025

8/10 Good

Marvin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location but needs parking at a good rate
Stayed 1 night in Sep 2025

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my favorite place to stay whenever I come to PA. Especially with my children a lot of space and convenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great will be back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Not much more to say than, wow. I’d definitely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was great and the location was in walking distance of everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort, communication

Great Place

This was the perfect place for our family. The location and rooms exceeded our expectation. Very clean, and very roomy for our family of 6.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, convenient area with plenty of areas reachable by walking. I asked to check in one hour early and they were able to help me since the room was already clean and ready.
Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed my stay. The apartment was spacious and had everything I needed. The bed was comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
it was great will be here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Amatullah

Liked: Cleanliness, property conditions & facilities, communication
always a great time!!!
Stayed 1 night in Aug 2025

10/10 Excellent

GILBERT

Liked: Cleanliness, property conditions & facilities, communication
Nice building, nice room and very nice staff,
Stayed 2 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, room comfort, communication
The stay was great!!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great time
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness
Walls were super thin, code didn’t work on our room door and had to get a backup code from the front desk and was met with laziness by the front desk. The room itself was clean, but is clearly a quick renovation job on an old industrial building. Unpatched portions of the wall leaving holes open, missing a shower curtain. Would rather stay in a traditional hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Colene

Liked: Cleanliness, property conditions & facilities, communication
I love staying at Sonders! I just celebrated my 50th birthday and the property was perfect, clean, spacious, and me and my family felt safe.
Stayed 4 nights in Jul 2025

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Solid property. Location, spacious unit, and cleanliness were a plus. Lack of carpeting or hardwood floors were a negative. Not a fan of walking on submit within the unit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, amenities, communication
The property was in a great location with most things walkable within 30 minutes. The apartment we had was very large and beds were very comfortable. The property could do with a bit of maintenance and they could do a lot more with the roof terrace. It’s a brilliant space that would be great to have a bar or coffee shop.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mete

Liked: Cleanliness, property conditions & facilities, communication
Better than Hotel rooms. Building is clean and quiet.
Stayed 2 nights in Jul 2025

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was great! Awesome size room and easy to get into. Our code didn’t work initially but thankfully the front desk was open when we arrived so they gave us a new one. The roof top area was beautiful but we were disappointed it was only open until 8pm so you couldn’t really make the most of it at night around sunset.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, communication
Great neighborhood, great place to stay.
Stayed 1 night in Apr 2025