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갤럭시 모텔 여행 후기

2.5 out of 5
갤럭시 모텔
104 South 20th Street , Philomath, OR

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 196개 이용 후기 중 61개" "
평점 8 - 좋아요. 196개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 196개 이용 후기 중 40개" "
평점 4 - 별로예요. 196개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 196개 이용 후기 중 22개" "

8.2/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Beau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and convenient

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Tim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners were scammers. Property indicated pet friendly and booked a room with 2 queen beds. Last minute my son decided he wanted to come with us. They charge $x for each child and $xx for each animal. It was almost midnight and we were leaving at 8 am there was no indication that there was a charge for pets. I told them i would leave the dog in the car. She said i had to pay the fee either way. I wasn't expecting much as it was a $xx room but being swindled out of another $xx ticked me off. Two queen beds to them means only 2 people can be in the room? I took photos of all the damage and nastiness and promptly showed them to her as I felt like they were the type to make false claims. Had to sleep on top of the covers of one bed due to hair and what looked like bugs on the sheets. If i wasn't so tired from driving I would have just risked it and drove the rest of the way home...
2024년 2월에 1박 숙박함
답변 제공: Bob 님, 2024년 2월 25일
Dear Tim,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at our motel. We take all feedback seriously as we are committed to providing a positive experience for our guests.Firstly, we regret any misunderstanding regarding the charges for additional guests and pets. Our policy clearly outlines the fees associated with extra occupants and animals, and we apologize if there was any confusion. We understand that last-minute changes can be frustrating, and we'll work on making our policies more visible to avoid any future misunderstandings.In terms of the room capacity, our intention is to provide comfortable accommodations for our guests, and we acknowledge that there may have been a misunderstanding. We will review our communication materials to ensure that it is clear how many guests our rooms can comfortably accommodate.If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.

2/10 - 너무 별로예요

Cyndy

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Upon arriving I was asked to give a $45 deposit in cash with no explanation. When leaving she went and checked my room before giving me my cash back and came back and said there was blood stains on my top sheet, and she was deducting $15 to get it out. It was a few droplets. I have never heard of such a thing! Also, the bed was way too high to get up and down from safely. Very dangerous in my opinion.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older property but in great condition and very clean.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
The room was clean. The only issue we had was that they had an aunt problem, and one of the outlets didn’t seem to be working. Overall it wasn’t a bad stay.
2023년 11월에 1박 숙박함
답변 제공: Bob 님, 2023년 11월 17일
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that your experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
No tissues in the room. I'm 5'5" and the bed is tohightositon
2023년 11월에 1박 숙박함
답변 제공: Laura 님, 2023년 11월 17일
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give use another chance to make it up to you. Please let me know if you want to discuss this personally.

8/10 - 좋아요

Mika

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very old but clean. No box of tissues in room. Need more pillows to comfortably sit in bed and watch tv. Lousy coffee - no snacks available. Not enough toiletries, e.g. shower cap, makeup remover, etc. One of 2 people at checkin was not very friendly. Bed is too high to comfortably sit on edge and watch tv. Please ditch the Bible - a listing of local businesses & restaurants or sites would be beneficial.
2023년 10월에 1박 숙박함
답변 제공: Tina 님, 2023년 11월 7일
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 - 너무 별로예요

Nicole

별로예요: 청결 상태, 직원 및 서비스
Hotel clerk was very rude, didn’t care about how we felt about the stay, didn’t give us enough toilet paper even though we asked. Had to pay a $50 cash deposit and I had no idea that was needed, had to go get the money and it was a big inconvenience.
2023년 10월에 2박 숙박함
답변 제공: Bob 님, 2023년 11월 7일
Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place. Convenient, clean, affordable.
2023년 10월에 1박 숙박함
답변 제공: Bob 님, 2023년 11월 7일
Dear Sean. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Bob 님, 2023년 11월 1일
Hello David,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 - 좋아요

JORDAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here because it was the most affordable option. I was watching the Oregon Ducks play at Autzen Stadium and this motel made the most sense for promixity and costs
2023년 10월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 26일
Dear Jordan. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Tina 님, 2023년 10월 26일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
convenience at a (gameday) price
nice mom and pop motel, adequate for after the OSU football game!
2023년 9월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 7일
Dear Michael. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Eric

2023년 10월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 26일
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future

10/10 - 훌륭해요

Frank 님, Bend

2023년 9월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 26일
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

10/10 - 훌륭해요

Kevin

2023년 9월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 2일
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath area . We look forward to welcoming you back soon

6/10 - 괜찮아요

Ryan

Super thin walls!
It was way over-priced for the quality. Biggest complaint was thinness of the walls; the guy upstairs was walking around all night and we could hear every foot step. Shampoo came in weird paper packages. The shower was very slippery. The service was negative. It was fine for a night but not a place I would ever recommend.
2023년 9월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 2일
Thank you for your candid feedback. I am very sorry to hear that your stay at the motel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Philomath.

2/10 - 너무 별로예요

christine

2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Tina 님, 2023년 10월 2일
Dear Susan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 - 훌륭해요

Brenda 님, Redmond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a small hotel, it was much better than expected. I would definitely stay here again.
2023년 9월에 1박 숙박함
답변 제공: Tina 님, 2023년 10월 2일
Dear Brenda. Thank you for making our hotel your second home when you're in Philomath area. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing fancy, but a good value...
The Galaxie Motel is a no frills accommodation. That said, the prices are reasonable and the property and room was clean. The proprietors were very nice and accommodating and are located on premises so always available. You can tell they take pride in their property be the cleanliness.
2023년 9월에 4박 숙박함
답변 제공: Bob 님, 2023년 10월 2일
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 - 너무 별로예요

Randy

2023년 9월에 2박 숙박함
답변 제공: Bob 님, 2023년 10월 7일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 - 괜찮아요

Sherre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This is your typical small town motel. Not the motel's fault, but there were people sitting right outside our door smoking. No ice. Soda machine was broken. Also the bed was not a queen, probably a double.
2023년 9월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 2일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a clean basic motel with no frills. If you just need a bed and a shower this fits the bill.
2023년 9월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 2일
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Loren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff friendly and accommodating to our needs.
2023년 8월에 2박 숙박함
답변 제공: Bob 님, 2023년 10월 2일
Dear Loren. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Elisabeth

2023년 8월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 2일
Dear Elisabeth. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Travis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was spotless and very clean. We enjoyed our stay and would book it again. Thank you!
2023년 7월에 5박 숙박함
답변 제공: Bob 님, 2023년 8월 7일
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us..

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was extremely clean in a very quiet and peaceful area. It exceeded my expectations because the images show that it’s an older motel and given that we booked it as a last resort, worked out perfectly! I noticed that the exterior is well kept with beautiful flowers and no dust or cobwebs in sight. We’d gladly stay there again.
2023년 7월에 5박 숙박함
답변 제공: Bob 님, 2023년 8월 3일
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

4/10 - 별로예요

James

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jered

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything great
2023년 7월에 1박 숙박함
답변 제공: Tina 님, 2023년 8월 3일
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly efficient staff. Clean comfortable room.
2023년 7월에 1박 숙박함
답변 제공: Bob 님, 2023년 7월 10일
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 - 괜찮아요

Peggy 님, Umatilla

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing unique. Small room with no amenities, but clean and quiet. Definitely NOT a $100/night place.
2023년 7월에 1박 숙박함
답변 제공: Bob 님, 2023년 7월 10일
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.

2/10 - 너무 별로예요

william

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty nasty stained furniture & shower tile grout, broken sink, needed a refresh many many years ago.
2023년 6월에 6박 숙박함
답변 제공: Tina 님, 2023년 7월 10일
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Philomath.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Tina 님, 2023년 7월 7일
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath , Corvalliis area. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Galaxy stay
Great customer service. Great clean room and comfy bed
2023년 6월에 1박 숙박함
답변 제공: Tina 님, 2023년 6월 28일
Dear Gina. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is very clean; The staff is nice.
2023년 6월에 1박 숙박함
답변 제공: Tina 님, 2023년 6월 22일
Dear Phillip, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Judy Lee Gilbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
The property was clean and neat and very well maintained. The room was comfortable and clean. They do not have a plug in the bathroom for hairdryer. Limited plugs in room. They had a refrigerator and microwave which was nice.
2023년 6월에 2박 숙박함
답변 제공: Bob 님, 2023년 6월 22일
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is my second visit at the Galaxie Motel. Both times it has surpassed my expectations. It does allow pets but you woudn't know it if you were allergic (I'm allergic). Hard floors and very clean make it wonderful. The first time I visited was with my family and this time I'm here solo. I'm a light sleeper and I don't have any disturbances here. I highly recommend the Galaxie. It is my favorite lodging in this Corvallis/Philomath area.
2023년 6월에 1박 숙박함
답변 제공: Bob 님, 2023년 6월 22일
It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate trust. Don't hesitate to call us if there's anything we can help you with for your next trip

6/10 - 괜찮아요

Pete

2023년 5월에 3박 숙박함
답변 제공: Tina 님, 2023년 6월 26일
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath. We look forward to welcoming you back soon!

10/10 - 훌륭해요

C Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From the moment we arrived, we felt safe and pampered. The room was so clean and the surroundings were quiet and peaceful. The manager was waiting for us when we arrived. We never saw the maid, but each morning when we left, the room was cleaned, our towels were replaced with fresh ones and our bed was made. Couldn't be happier.
2023년 5월에 3박 숙박함
답변 제공: Bob 님, 2023년 5월 9일
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean!
Nice little hotel. Clean area and clean room. Felt safe and quite. Would definitely stay again.
2023년 4월에 1박 숙박함
답변 제공: Bob 님, 2023년 4월 23일
Dear Peter. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Last minute stop. Quiet area, no issues with room, comfortable bed and hot water. Friendly staff
2023년 2월에 1박 숙박함
답변 제공: Bob 님, 2023년 3월 2일
Dear Patricia. Thank you for taking the time to review your stay with us. I am very happy tohear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 - 좋아요

Gema

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the cleanest motels I have ever stayed at. Well taken care of and attentive staff.
2023년 2월에 3박 숙박함
답변 제공: Bob 님, 2023년 2월 22일
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is simple and has what I need. The price is right. The place is very clean, which I appreciate above all else in an affordable room.
2023년 2월에 1박 숙박함
답변 제공: Bob 님, 2023년 2월 22일
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us

8/10 - 좋아요

Hisae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People are nice.
2023년 1월에 3박 숙박함
답변 제공: Bob 님, 2023년 2월 6일
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 - 좋아요

Shoshana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice spot for the night, nice shower, comfy bed. Heater worked like a charm. Internet connection doesn’t reach to suites too far from the office, but can be resolved by talking to the office. They opened another network right after we told them the wifi they gave us wasn’t working in our room.
답변 제공: bob 님, 2022년 12월 2일
Thank you for your review. I am very happy that the staff was welcoming andaccommodating and that you enjoyed nice shower, comfy bed. Heater . However, I am sorry to hear that you were not satisfied with Internet.

8/10 - 좋아요

Cody

2022년 11월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Unpleasant smell in the room on arrival, though I learned to live with it. No ice machine, but otherwise all of the amenities I needed.
2022년 10월에 1박 숙박함
답변 제공: Bob 님, 2022년 10월 25일
We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.