외관

삼낭 라오 프놈펜 호텔 여행 후기

3.5 out of 5
삼낭 라오 프놈펜 호텔
130, Street 304, Sangkat Olympic, Khan Chamkamon, Phnom Penh

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 107개 이용 후기 중 36개" "
평점 8 - 좋아요. 107개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 18개" "
평점 4 - 별로예요. 107개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 3개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

All steps was kind. The room was clean. The view was good. But breakfast was so so. They couldn't sleep well that's why sound of refrigerator was heard loudly
2018년 6월에 1박 숙박함
답변 제공: Elise Chea 님, 2018년 6월 16일
Dear valued guest, thanks you for yours comment, we will check our refrigerator and improve our breakfast. Again thanks and regards

6/10 - 괜찮아요

Jaemu 님, Seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
호텔 하드웨어는 굿, 소프트 웨어는 별로
호텔은 신축이라 그런지 굉장히 깨끗하고 현대적입니다. 객실도 깨끗하고 편안해요. 불만족스러웠던 것은 직원들의 마인드. 영어도 굉장히 제한적이고, 고객을 대하는 자세가 별로입니다. 인사도 손님이 먼저하구요, 별로 미소도 없고.. 조식이 10시까지인데, 8시 30분이 넘어서 올라가면 음식이 대부분 없고 채워지지도 않습니다. 객실에서 잠만 잔다면 추천, 그 외 적인 요소는 모두 비추천 호텔이에요.

8/10 - 좋아요

Yong Guk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

JANGGYU 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
스파 시설까지 갖춘 시내에서 가까운 깨끗하고 직원 친절한 호텔입니다.
스파 시설까지 갖춘 시내에서 가까운 깨끗하고 직원 친절한 호텔입니다.
답변 제공: Srey Pich 님, 2016년 5월 21일
Dear JANGGYU, Greetings from Samnang Laor Hotel! We are delighted you enjoyed your stay with us and, in particular the friendly and personable service of the team. It has been a pleasure having you as our residents and we are at Samnang Laor Hotel look forward to welcoming you back home soon. Best Regard, Hotel Management.

8/10 - 좋아요

Yvette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personnel attentionné, petit déjeuner buffet excellent, seul inconvénient "la clim" pas entretenue. Nous recommandons cet hôtel bon rapport qualité-prix.
2020년 3월에 3박 숙박함

8/10 - 좋아요

Hung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
2020년 2월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함

8/10 - 좋아요

Leo 님, Bangkok

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was really clean and the programs on TV varied. It’s a good location as well. The only complaint is not even about the hotel itself but about the Chinese guests that were really noisy and disrespectful. Great hotel though.
2019년 7월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Noisy due to not enough insulation, tour arrive late night, needed more cleaning on outside of property.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent roof top bar/ restaurant.
This hotel provides a great service and our room was excellent. The roof top bar & restaurant gave us a perfect place to wind down after our busy day trips each evening.
2019년 2월에 3박 숙박함

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is awesome
My stay was great. The staff was awesome. The bed was alittle too hard for my taste. but aside from that everything was cool. My room had a cool view to the city and the view from the sky bar was awesome as well. The only thing I hated was the fact the wifi was not the best in my room. I had to come to the lobby or the sky bar to get the best fast and strong reception.
2019년 1월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
C国人、多すぎ!
2018년 9월에 1박 숙박함

4/10 - 별로예요

ONG

별로예요: 직원 및 서비스
Cannot qualify to be a 4 star hotel
Room airconditioning is good. Buffet breakfast food is the same everyday which is boring. Too many Overseas Chinese tourist staying at this hotel everyday making too much noise. Difficult to find restaurants for food nearby. Upset that electric iron is not available.
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 8월에 7박 숙박함

6/10 - 괜찮아요

Santosh 님, Sydney

별로예요: 직원 및 서비스
Not so bad
The hotel room was spacious and clean. The hotel is not in great location though you can hire tuk tuks to go anywhere and they are not expensive. Good for a night stay if you have flight next day. Room service was not great and staff at reception are very unprofessional.
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

WU

2018년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Samnang laor is dating best!
It is a beautiful hotel. The staff are very good and the breakfast buffet is fantastic. The rooms are very big with lots of space. For the price I rate it 9 out of 10. We really loved our stay there. Would go back any day
2018년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
房間隔聲設備較差, 餐廳食物款式多, 質素也不錯, 地點較偏遠, 服務員英文雖然尚有進步空間, 態度卻是不錯。
2018년 5월에 3박 숙박함
답변 제공: Elise Chea 님, 2018년 6월 16일
Hello Anonymous, thanks for your feedback, we are keep training to ours services team now , i am sure there will be better for yours next stay.

10/10 - 훌륭해요

Alan 님, Corby England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice quite are
2 little blips, the tuk tuk did not turn up and my name was not on quest list. An admin error BUT the room was huge clean and great. NO complaints at all. The trips were arranged with the same driver, ask for TUK TUK 4. He is great.
2018년 3월에 6박 숙박함

6/10 - 괜찮아요

GRACIELA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Una experiencia desagradable
La reserva estaba confirmada y abonada con mucho tiempo de anticipación, era por una noche. Cuando llegamos no querían alojarnos porque no reservaban por una sola noche. Nuestra rabia fue suprema, nos querían derivar a otro hotel de menos estrellas. Después de discutir un tiempo,logramos que nos dieran la habitación. La zona es muy turbia, no es agradable para nada
2018년 3월에 1박 숙박함

8/10 - 좋아요

K 님, Japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff members are so helpful and friendly!
The room was so comfortable but networking was not so good.
2018년 3월에 2박 숙박함

6/10 - 괜찮아요

saigo 님, 北海道

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
立地は良い
私は二階の部屋でしたが、壁が薄いのと冷蔵庫裏に穴があるため廊下や隣の部屋の話し声や足音がうるさいです。 しかし立地はかなりよく、従業員も親切でフレンドリーです。他人に勧めるかは微妙ですが、また宿泊すると思います。
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
値段も高くなく、立地も最高でした。眺望も良い部屋だったのでプノンペンの夜景を一望できました。また、プノンペンに旅行に行く際には利用させて頂きます。
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Karen 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel
This hotel was clean and comfortable, with friendly and helpful staff. We enjoyed our stay here. finding the bedroom clean with plenty of space, with seating area and a large comfortable bed.
2018년 2월에 13박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
ルームキーを一時的に紛失されて、10ドル払う羽目になった。また夜遅い時間になるとシャワーから温かいお湯が出ない。
2018년 2월에 4박 숙박함

6/10 - 괜찮아요

Bicsio 님, NAGOYA

좋아요: 직원 및 서비스
広い部屋
オリンピックスタジアムに近い街中のホテルで、ちょっと古いが清潔感は十分保たれている 部屋は大変広く、バルコニーまでついています。景色はあまりよくないですが シャワー、バスタブもありした
2018년 2월에 3박 숙박함

10/10 - 훌륭해요

Annie 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel just outside city centre.
We had an upgrade on our room which was amazing. The room was very large with a big ensuite. We were on the top floor overlooking the city. The room was clean and the staff very friendly and helpful.
2018년 2월에 1박 숙박함

8/10 - 좋아요

MASA 님, ホーチミン

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
スタッフがキビキビしている
ロケーションがあまりよくない(観光にやや不便)ですが、部屋は綺麗でスタッフも対応が丁寧、 とても感じのいい宿でした。 大型バスが止まっていたので団体客の受入れもしているようです。
2018년 2월에 1박 숙박함

8/10 - 좋아요

Kathy 님, Canada

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Close to everything.
Room was dirty, was not sweep behind furniture, found crickets in our room. Bathroom had a foul odor. Sheets were stained and pillows did not smell clean.
2018년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very basic hotel in a non good area
Hotel staff completely cloudless of what they are doing. Breakfast very poor with very few choices. The area is not central and walk distance far from everything. There is a little spa with four jacuzzi that is a little plus but the impression that gives you the whole hotel is of a rundown hotel. I guess there are better hotels in Phnom Penh
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Andy 님, Quito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great choice
The staff is friendly and helpful. They will help you with any tours you want or transportation to other cities. They speak english. Free Breakfast was very good and the view from the restaurant if great. Highly Recommended.
2018년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Samnang Laor
For the most part we enjoyed our experience. Within walking distance to multiple areas including the Genocide museum. The biggest negative was the air conditioning. It did not work that great - I woke up sweating on several occasions. Other than that, enjoyed our stay. Breakfast was pretty good with lots of options.
2018년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hello, first thank you for the cares received in your hotel. I would like to know if you’ve found a keys in my room, please let me know Best regards
2018년 1월에 11박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
was a very good overall experience.. nice location
2018년 1월에 5박 숙박함
답변 제공: Samnang Laor Phnom Penh Team 님, 2018년 1월 25일
Dear Our value Guests, Thank you very much for your comment and we are really happy to hear that you did enjoy your stay with us. We hope to see you soon again.

10/10 - 훌륭해요

MARIE 님, ASNIERES SUR SEINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel accueillant mais un peu éloigné des lieux
bien seul problème l'éloignement des lieux à voir nécessitant la prise de touk touk chaque matin
2018년 1월에 7박 숙박함
답변 제공: Samnang Laor Phnom Penh Team 님, 2018년 1월 22일
Dear Marie, Thank you so much your time sharing your experience with us and your comment is really important. We are glad to hear that you enjoy your stay with us. We hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well priced and lovely staff
The hotel was a great place to start for all of our expeditions around Phnom Penh and a little out of the city which was great , The whole city has a vibrant feel and action happening around every corner ,
2018년 1월에 4박 숙박함
답변 제공: Samnang Laor Phnom Penh Team 님, 2018년 1월 18일
Dear Our Value Guests, Thank you for sharing your experience with us and your comment is really important for us to improve on our service and quality. We hope you enjoy your stay and come back again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel in quieter part of the city
We had a nice surprise upon entering our hotel room which was huge, super clean, and had a balcony! The value was outstanding. Included breakfast too! My guess is that this hotel is geared more toward business travellers, as it was a bit far away from the action and the hustle and bustle of street vendors and food. Not an issue if you don't mind maybe a couple bucks for a tuk tuk to where you need to go.
2018년 1월에 1박 숙박함
답변 제공: Samnang Laor Phnom Penh Team 님, 2018년 1월 18일
Dear Our Value Guests, Thank you for sharing your experience with us and we are glad to hear that you enjoyed your stay. Your comment is really important to us. We are looking forward to serve you again in the future.

10/10 - 훌륭해요

ONG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel to stay.
I stayed for 2 nights on 4th Jan, 18. A quiet location with no disturbance at night. Breakfast menu was quite good except the coffee was never hot always. I am upset that they promised to pick us up from the airport but never turn up and did not bother to inform us. I have to find my way to the hotel by ourselves. Toiletries soap, toilet papers and shampoos are insufficient and should be improved.
2018년 1월에 2박 숙박함
답변 제공: Samnan 님, 2018년 1월 10일
Dear Our Value Guests, Thank you so much for spending your time written about your experience with us. Your comment is really important and we are glad to hear that you enjoy staying with us. Hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Für eine Übernachtung ok
Etwas weg vom Zentrum.Viele Reisegruppen aus China schlafen hier kurz.Zimmer sehr einfach aber sauber.Bett Frühstück auf der Dachterrasse.Schwehrpunkt China.
2017년 12월에 1박 숙박함
답변 제공: Samnang Laor Phnom Penh Hotel Team 님, 2017년 12월 29일
Dear Our Value Guests, Thank you for your comment and it is really important to us. We will alert this to our team and improve on it. Thanks you.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel correct
Difficile à dire car une seule nuit dans l'hôtel. Un peu vieillot comme hôtel et un peu à distance du centre ville.
2017년 11월에 1박 숙박함
Dear Patricia, Thank you for taking your time to share your experience with us. Your comment is really important for us to improve on our service and quality and we will alert this to our account for notice. Samnang Laor Hotel Team

8/10 - 좋아요

otto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Restaurant floor 13 was under awerage level.Staff education and under management.General unprofessional
2017년 11월에 3박 숙박함
Dear Otto, Thank you for taking your time writing about your experience with us and your comment is really important for us. We will share this with our team in order to improve our services. Samnang Laor Phnom Penh Hotel Team

6/10 - 괜찮아요

Jan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotellets läge lite utanför
Hotellet ligger lite ocentralt och saknade restauranger i närområdet. Det fanns en del Kambodjansk BBQ men dom spelar så hög rockmusik att man inte kunde höra sig själv. Det kostar dock bara c:a 3-4 dollar med tuk tuk att ta sig till centrum. Service och personal var bra. Jag slutade dricka kaffet i mitt rum när jag såg att dom diskade kaffekopparna med slangen från toaletten. Jag hade bara dusch vid toaletten med vatten som aldrig blev varmt och med ett draperi som inte täckte helt. Men i handfatet blev vattnet varmt. Stort rum men TVn tycker jag var för liten där den hängde längst bort på väggen. Tror det var 32 tum. Dom fyllde aldrig på minibaren med nytt men det gick bra att handla själv att fylla kylen med. Frukosten typisk asiatisk med varm mat såsom ris, grönsaker och kött. Ingen bacon men lite korv fanns. Dock kunde man beställa stekt ägg eller äggröra där det stod en flicka och stekte i matsalens terrass med fin utsikt. Kaffet inte så gott och det fanns bara lite skinka som pålägg. Frukt fanns.
2017년 11월에 5박 숙박함
Dear Jan, Thank you for taking your time writing about your experience with us. Your comment is really helpful for us and I will share this with our team to improve our service. Samnang Laor Hotel Team

4/10 - 별로예요

Khmer U.S.A.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cigarette buds under the bed frame
Upon arrival at the hotel check in desk the hotel staff said the room that we booked with confirmation was not available for us. He wanted to put us in their cheap guesthouse nearby. We declined and after arguing with them they finally put us in the room that we booked for and confirmed. I think they just wanted to put us in their cheaper place. Either way the hotel was not clean. My slippers got under the bed frame and when I retrieved them. A bunch of cigarette buds came with it. We will not use this hotel again for our next visit.
2017년 11월에 2박 숙박함
답변 제공: Samnang Laor Phnom Penh Hotel Team 님, 2017년 12월 6일
Dear Our Value Guests, Thank you for taking your value time comment about your experience with us. Your review is really important to us and this will be alert to our team to improve our service.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel à recommander
Service exceptionnel grande réactivité très efficace. Restauration sur le toit, très bon et très raisonnable. Sauna hammam et 4 bassins à des températures différentes quelques appareils de sport. Nous avons aimé et on y retournera avant de rentrer à Paris.
2017년 11월에 3박 숙박함
Thank you for taking your time to write the review about your experience at our property, and your comments are really important to us. We are glad to hear that you enjoyed your stay at our hotel, and we will take your comments into account and alert to our team to improve and keep up our performance. Once again, thank you and we hope to see you again. Best regards,

6/10 - 괜찮아요

つなさん 님, Tokyo

좋아요: 청결 상태, 객실의 편안함
とにかくローコスト、なのに広くて清潔な部屋。ロケーションと団体客には目をつぶろう
フロントの John が人懐こくて親切。 広くて清潔な部屋は調度品の古さや不具合はあるものの宿泊料を考えれば大満足。とにかくとにかく割安でビックリ。 室内ジャクージーは◯。 トレーニングマシンがその前にあるのは辛い。風呂場でトレーニングしている感じ。 15階のレストランにはテラス席もあり、これが暑くない日にはとても心地よい場所。 ロケーションははっきり言って悪い。カンボジア初心者にはお勧めしかねます。 バスで来る団体客にも閉口させられる。これまたローコストだから仕方ないところ。 仕事で長く逗留するときは重宝する身体も観光にはどうか。
2017년 10월에 4박 숙박함
답변 제공: Samnang Laor PP Hotel 님, 2017년 11월 6일
Thank you for taking your time to write the review about your experience at our property, and your comments are really important to us. We will take your comments into account and alert to our team to improve and keep up our performance. Once again, thank you and we hope to see you again.

8/10 - 좋아요

Dany 님, Bangkok

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice Hotel close to city centre
Well, I have been there for a couple of days in a double room which was quite spacious and honestly, I can say that the hotel looks really quiet and clean as well, while the staff is always available to help you anytime. Even the restaurant of the Hotel is pretty good serving delicious dishes and cocktails till 10 pm. Finally, the location of the Hotel is not so far away from the city centre and is strategical for reaching all the tourist places in around 10/15 mins by Tuk Tuk.
2017년 10월에 2박 숙박함
답변 제공: Samnang Laor PP Hotel 님, 2017년 12월 28일
Thank you for taking your time to write the review about your experience at our property, and your comments are really important to us. We are glad to hear that you enjoyed your stay at our hotel, and we will take your comments into account and alert to our team to improve and keep up our performance. Once again, thank you and we hope to see you again.

8/10 - 좋아요

m 님, TOKYO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable and clean hotel
I did not expect this good for the price. Room is very clean, no funny smell, good view.
2017년 9월에 1박 숙박함
답변 제공: Samnang Laor PP Hotel 님, 2017년 11월 6일
Thank you for taking your time to write the review about your experience at our property, and your comments are really important to us. We are glad to hear that you enjoyed your stay at our hotel, and we will take your comments into account and alert to our team to improve and keep up our performance. Once again, thank you and we hope to see you again.

8/10 - 좋아요

Susan 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable with spacious rooms.
Really enjoyed the food and cocktail hour was a real treat.
2017년 8월에 2박 숙박함

6/10 - 괜찮아요

John 님, Indonesia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
spacious
large rooms, tuk-tuk's make travelling around very easy,
2017년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly people
Ask for tuktuk drive piseth! He's the best! Always there when you need him. And friendly staff all around
2017년 6월에 3박 숙박함