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Hotel San Carlos - Downtown Convention Center

3.0 star property
Sports fans appreciate the proximity to Chase Field and Footprint Center, while everyone enjoys the restaurant at this downtown Phoenix hotel

Choose dates to view prices

Hotel San Carlos - Downtown Convention Center combines historic character with modern amenities in the heart of downtown. Travelers can take in city views from the rooftop terrace, work out any time in the 24-hour gym, or catch up on business in the dedicated business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is ₩99,572
₩127,481 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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₩202,107 total
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May 30 - May 31
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About the neighborhood

Located in Downtown Phoenix, a neighborhood in Phoenix, Hotel San Carlos - Downtown Convention Center is near the airport and near a metro station. Phoenix Zoo is a popular attraction and the area's natural beauty can be seen at Tempe Town Lake and Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Mortgage Matchup Center or Chase Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Phoenix travel guide
Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    3 min walk - 0.3 km
  • Mortgage Matchup Center
    Mortgage Matchup Center
    7 min walk - 0.6 km
  • Arizona Center
    Arizona Center
    7 min walk - 0.6 km
  • Chase Field
    Chase Field
    8 min walk - 0.8 km
  • Arizona State University - Downtown Phoenix
    2 min walk - 0.2 km

Getting around

  • Van Buren - Central Ave Station
    2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    12 min drive

Restaurants

  • Barrel & Bushel
    4 min walk
  • Dog Haus Biergarten
    3 min walk
  • Jacy & Dakota's
    4 min walk
  • Cornish Pasty Co
    1 min walk
  • Starbucks
    3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

  • Historic hotel near Phoenix Convention Center
  • Located close to Mortgage Matchup Center and Chase Field, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a bar.
  • Other perks at this hotel include:
    • A vending machine, ATM/banking services, and an elevator
    • Luggage storage, a reception hall, and smoke-free premises
    • Multilingual staff, a gift shop, and 2 meeting rooms
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 129 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LED TVs with premium channels
    • Coffee/tea makers, ceiling fans, and daily housekeeping

Awards and affiliations

  • The property is a member of Historic Hotels of America.

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Hyatt Place Phoenix / Downtown
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on May 19, 2026 start from ₩99,572, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and Mortgage Matchup Center. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.6

Good

8.2

Cleanliness

6.4

Amenities

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 426 out of 1041 reviews
Rating 8 - Good. 242 out of 1041 reviews
Rating 6 - Okay. 170 out of 1041 reviews
Rating 4 - Poor. 115 out of 1041 reviews
Rating 2 - Terrible. 88 out of 1041 reviews

Reviews

Verified

6/10 Okay

jing

the service is fine but facility is some kind of old
Stayed 1 night in May 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historical hotel with many original items that are labeled and explained. Staff is polite and friendly. Rooms are clean and comfortable. Near downtown.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

greg

historical hotel that all the quirks were charming great location
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
No visible thermostat to control temp, bathroom was very small and out of date, shower seemed kinda gross, lots of light from hallway came into room at night, construction in the early morning but good price
Stayed 1 night in May 2026
Verified

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t even spend the night, we walked in and out
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The San Carlos is a historic hotel that is well-maintained and in a perfect location downtown. It is simple, clean, and comfortable. Always our first choice for an affordable place to stay during events when we want to have easy walking or light rail access.
Stayed 1 night in Apr 2026
Verified

8/10 Good

TOHIET

Liked: Cleanliness, staff & service
oldest building in the middle downtown and easy access to anything there.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not boring standard big brand . Kind staff great location
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking, misinformed by hotel staff, told one thing by staff member and called back and got completely different information which ended up costing me over $100. Don’t waste your time or money here!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Leonidas A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experiencie. It was peaceful and quiet while I was there. I recommend it for all travelers.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jaysen

Liked: Staff & service
Interesting historical property.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter stayed there was disappointed that she didn't see any or hear any ghosts other than that the place was nice nostalgic.
Stayed 1 night in May 2026
Verified

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Il parcheggio non esiste. Personale gentile. La camera accogliente. Unica nota negativa è che mancava l’acqua calda nella doccia.
Stayed 1 night in May 2026
Verified

2/10 Terrible

CHAMETRA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchased cancellation rights, but they refused to honor my request. This experience has been frustrating—I'll definitely think twice before using their services again!Ever again!!!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although small, the room was clean and comfortable. Parking was a little inconvenient but not terrible. I would have rather have not had to pay, but $15.00 for overnight parking is not too bad either. The entire facility still has a really cool 1920's feel to it. I wonder if anyone has had any "paranormal" experiences? The cool little restaurant and bar in the lobby is pretty awesome. It is also within a very short walk to a few other bars and restaurants. We will definitely be stating there again!
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Elizabeth

Disliked: Staff & service, amenities, property conditions & facilities
NOT AS ADVERTISED. I love a good vintage boutique hotel, but this one needs some TLC. Pool closed, no restaurant, no bar. Not only are all these spaces very very shut down you aren't even allowed to enjoy the vintage space, use the tables, or sit outside at the tables/chairs - it's all locked up. Carpet in the entryway is very stained. front desk staff were not rude but weren't friendly either, giving you the impression that they are used to dealing with a questionable crowd. The room I got was very very tiny. I expected it to be dated but the furniture was mismatched and crammed in. I could barely fit into the bathroom and I am just under 5'2". The view was another roof and side of a building, both very ugly, and so many windows looked straight into my room that I kept the curtains closed anyway. Wifi was very slow. I checked out the next morning. If I was on a very very tight budget I would've stayed here when I was younger, but not at all as advertised which was a deal breaker for me.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities
ベッドやアメニティの清潔感が高く、歴史のある設備でした。部屋に冷蔵庫が無かったけど、そこまで困らなかったです。一階のバーで食べたマルゲリータが美味しかったです。
Stayed 4 nights in Apr 2026
Verified

8/10 Good

geo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was terrible.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel San Carlos is like a museum. It has an old timey feel to the place. Yet it is well maintained. I thought the Hotel oozed character. There was no refrigerator, and the air conditioner was on the whole time, that I had no control over. Sometimes it actually was too cold. The internet was sketchy. There was a sign on the elevator Informing guest that there were issues with the internet, particularly on the upper floors. So, you might want to try to get a room on the lower floors. I was on the top floor which was the seventh floor. But I loved the place. For the price it was a great deal. Also, the Hotel San Carlos has suites like the Cary Grant and the Mae West and Marilyn Monroe which are not available from Expedia and Hotels .com etc. etc. Those suites have to be booked directly thru the Hotel San Carlos. I had the opportunity to see The Marilyn Monroe Suite. It was really nice. Many actors stayed at the San Carlos back in that era.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool historic hotel in downtown Phoenix which is rumored to be haunted. Nice toiletries in the bathroom too.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Douglas

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old, no cable
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no reason for anyone to stay here. When we arrived the staff at the desk were not helpful at all when I inquired about parking. All I wanted to know was there a lot she could recommend….the response was “the city of Phoenix has parking”. I asked again if she could recommend a nearby lot then she tells me there is one right behind their building. She seemed annoyed from the beginning. Our room was dirty. There was a crusty spot on the floor, stains on the bed as well as a lot of hair stuck to the sheets and pillows. The ceiling fan had so much dust on the blades that it was actually formed on both sides. The shower water kept going from warm to scalding hot. We literally stayed for 2 hours then left and got a room at the Hilton across the street. This place is not “boutique” it’s rundown and not maintained properly.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Disliked: Amenities
No parking / none to very poor wi-fi / poor water pressure / no restaurants / no fridge in room / no microwave in room. Good location…
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was a lot around the corner no validation by hotel. Parking lot was rundown. Hotel pool was not available as it was under repair.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like stepping into 30's or a European hotel...nothing flashy but a sense of comfort. Front desk very friendly and helpful.
In the heart of downtown. Sign glows blue at night.
Interesting history. Marilyn stayed here. Clark stayed here.
Stayed 1 night in Apr 2026