테라스/파티오

하얏트 리젠시 피닉스 여행 후기

4 out of 5
하얏트 리젠시 피닉스
122 N 2nd St, Phoenix, AZ

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1632개 이용 후기 중 1091개" "
평점 8 - 좋아요. 1632개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1632개 이용 후기 중 123개" "
평점 4 - 별로예요. 1632개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1632개 이용 후기 중 57개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Hyoung Sup

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine, only the breakfast has limited options.
2023년 10월에 1박 숙박함
답변 제공: Melinda 님, 2023년 11월 2일
Dear Hyong,Thank you for taking the time to review our property. We are so glad to hear everything was fine for your stay with us. I apologize you found limited options for breakfast. We will be sure to share your comments with our management team. We hope to welcome you back soon!Warm regards,Melinda

8/10 - 좋아요

Hyoung Sup

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Rebecca 님, 2023년 11월 2일
Greetings Hyoung SupThank you for providing 8/10 for your recent stay. Hope to see you again soon.Warm regards,Rebecca

8/10 - 좋아요

Bof

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Lori

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tracy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location to the Convention Center was perfect. Easy walk. Lots of restaurants near by as well as food options in the hotel. Room was very clean and comfy!
2024년 3월에 4박 숙박함
답변 제공: Betsy 님, 2024년 3월 26일
Dear Tracy,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt our location was perfect. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 - 훌륭해요

JoAnne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and close to many things
2024년 3월에 1박 숙박함
답변 제공: John 님, 2024년 3월 26일
Hello JoAnne,I am happy to see your review of our Hyatt Regency Phoenix. Thank you for mentioning our location. I hope you can stay with us again soon. Best Regards,John

10/10 - 훌륭해요

Julie K

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Easy walk to the Phoenix Convention Center. We were able to check in early and check out later to accommodate our travel needs. Front desk staff was fantastic! Very clean and comfortable.
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 25일
Hello Julie K, Thank you so much for taking the time to provide a fabulous 5-star review of your stay with us here at Hyatt Regency Phoenix. We are so pleased to hear that the service that you received was top notch and that all your accommodation needs were met. We hope to have you back as our guest again in the future!Warm Regards, Krista

10/10 - 훌륭해요

Ax

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only complaint: reservations specified adjoining rooms. Front desk said not available.
2024년 3월에 1박 숙박함
답변 제공: Angela S. 님, 2024년 3월 25일
Hello Ax,Thank you so much for staying with us and for taking the time to share your feedback. We appreciate your comments and apologize for any frustration you experienced. If you have further concerns, please contact us on our social or chat channels.We sincerely hope to welcome you back soon.Warmest regards, Angela

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and easy check in. Quick and even early
2024년 3월에 1박 숙박함
답변 제공: Tieysha 님, 2024년 3월 28일
Hello George,Thank you for your rating as well as your review. We are so pleased to hear that you enjoyed your stay with us from the quick and easy check in process. We hope we will have the pleasure of welcoming you back to Hyatt Regency Phoenix in the future.Best Wishes,

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 24일
Dear Nicole, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to welcome you back next time you are in the Phoenix area. Best regards,

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Candace 님, 2024년 3월 23일
Dear Rebecca,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Phoenix!Warm regards,Candace

8/10 - 좋아요

Fadi 님, Fairfield

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was ok but the $50 extra charge to get my room few hours early when they have it wasn’t nice
2024년 3월에 1박 숙박함
답변 제공: Candace 님, 2024년 3월 22일
Dear Fadi,Thank you for taking the time to review your recent stay at our hotel. We welcome your feedback of your experience and look forward to your future stays at Hyatt Regency Phoenix.Warm regards,Candace

10/10 - 훌륭해요

Miguel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk was great!!! She was very helpful and assisted us with early check-in options, which we greatly appreciated even at a $50.00 dollars per day fee. She also gifted us a coupon for an Italian restaurant and recommended her favorite dishes with us.
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 20일
Hello Miguel, Thank you kindly for taking the time to provide us with a wonderful rating and review of your stay with us here at the Hyatt Regency Phoenix. We are so thrilled to hear that you received such exceptional service at our front desk. We hope to have you back again as our guest in the future!Warm Regards,Krista

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. Only stayed one night. If you are staying multiple nights for leisure I would recommend booking a resort. Otherwise great place for one night. Came for the Madonna concert and we could walk to the venue which was super convenient.
2024년 3월에 1박 숙박함
답변 제공: Brittney C. 님, 2024년 3월 19일
Hi Ronald,Thank you for choosing our hotel to accommodate your stay. We are delighted to hear that you enjoyed your stay, and we hope to see you in the future.

10/10 - 훌륭해요

Elvia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there for a concert and it was within walking distance so that was a big plus. Staff was super friendly valet parking as well. Great stay. Thank you!
2024년 3월에 1박 숙박함
답변 제공: Brittney C. 님, 2024년 3월 19일
Hi Elvia,Thank you for your 5-star rating. We are happy to hear that our location was convenient for you and that you enjoyed your stay and our staff! We hope to see you in Phoenix again soon.

10/10 - 훌륭해요

hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo excelente
2024년 3월에 1박 숙박함
답변 제공: Brittney C. 님, 2024년 3월 19일
Hi hector,Thank you for your awesome 5-star review and kind comment. We hope to see you again in the future. Take care.

10/10 - 훌륭해요

ANISA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Tieysha 님, 2024년 3월 14일
Hello Anisa,Thank you for your 5 out of 5 review. We are so pleased to know that you enjoyed your stay here with us. We look forward to welcoming you back to Hyatt Regency Phoenix in the future.Best Wishes,

10/10 - 훌륭해요

Patricia 님, Elk Grove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 13일
Hello Patricia, Thank you kindly for the 5/5 review of your stay with us at the Hyatt Regency Phoenix. We hope you enjoyed your stay with us, and we are hopeful to welcome you back as our guest again in the future. Warm Regards, Krista

10/10 - 훌륭해요

LaToya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2024년 3월에 1박 숙박함
답변 제공: Tieysha 님, 2024년 3월 11일
Hello LaToya,Thank you for your 5 out of 5 rating as well as your review. We are so very pleased to know that you had a great experience. We look forward to welcoming you back to Hyatt Regency Phoenix in the future.Best Wishes,

8/10 - 좋아요

Shana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 11일
Dear Shana, Thank you for taking the time to provide your rating. We truly hope your stay with us was enjoyable and we hope to have the opportunity to welcome you back soon. Best regards,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함
답변 제공: Melinda 님, 2024년 3월 8일
Dear David,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us and hope to welcome you back to Hyatt Regency Phoenix again soon!Warm regards,Melinda

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 편의 시설/서비스
A great place for our weekend get away
2024년 3월에 2박 숙박함
답변 제공: Ana 님, 2024년 3월 5일
Dear Evelyn,We appreciate your feedback. Thank you for choosing to stay with us while in Phoenix. We are delighted to hear that you enjoyed your getaway with us. We hope to see you again!

2/10 - 너무 별로예요

Pamela

2024년 2월에 3박 숙박함
답변 제공: Tieysha 님, 2024년 3월 28일
Hello Pamela,Thank you for your rating. We hope you enjoyed your stay with us. If you have any questions, please reach out to us on our social or chat channels.Best Regards,

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태
Quiet. Most restaurants are walkable!
2024년 3월에 2박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Dear Nicole,Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

8/10 - 좋아요

Tameisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It help me celebrate my graduation from University of Phoenix.
2024년 3월에 2박 숙박함
답변 제공: Betsy 님, 2024년 3월 4일
Dear Tameisha,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 - 훌륭해요

Doris Minerva

2024년 3월에 1박 숙박함
답변 제공: Tieysha 님, 2024년 3월 24일
Hello Doris Minerva,Thank you for your 5 out of 5 rating. We hope you had a great and memorable stay here with us at Hyatt Regency Phoenix and we look forward to welcoming you back in the future.Best Wishes,

10/10 - 훌륭해요

Candi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the hotel. It was really nice, sometimes really busy. I didnt like the $32 a night parking & i was there for a week & there was no discount.
2024년 2월에 7박 숙박함
답변 제공: Jamie 님, 2024년 3월 4일
Dear Candi,Thank you for your delightful review of our Hyatt Regency Phoenix! It was great to see that you enjoyed your stay with us. We appreciate your feedback in regard to our parking, and we will share this with our team. Thank you for staying with us, we hope to welcome you back as our guest again soon!Warm regards,Jamie

8/10 - 좋아요

Virginia 님, Edmonds

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a nice experience and I really have no serious complaints but it wasn't perfection. I was surprised, for a 4-star hotel, at the lack of pen and pad in the room - this was the second time I ran into this so maybe it's a thing in Arizona?? Also, the breakfast option that came with the room was inferior to similar - a juice, coffee and made-to-order eggs. But it was complicated to get it and far different from the range of choices I am used to at similar places (there was a restaurant option if one had wished to pay). It does have a coffee-bar type of place, a "grab and go" which was well appointed for very casual food. At one point I needed to call for the house engineer and he came right away (I should clarify the problem wasn't ultimately in my room but in an adjacent one). But I was impressed at the reachability of help at around 11:00 pm. The immediate area is a driving nightmare due to the presence of sports and/or concert stadiums - but obviousy that's not the hotel's fault.
2024년 2월에 2박 숙박함
답변 제공: Jamie 님, 2024년 3월 3일
Dear Virginia,Thank you for taking the time to review our Hyatt Regency Phoenix. It was great to read that you had an enjoyable stay with us! We appreciate your feedback in regard to our dining options, as well as our offered amenities. We will share your feedback with our executive team. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest on your future visits to Phoenix!Warm regards,Jamie

10/10 - 훌륭해요

Sheena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 3일
Dear Sheena,Thank you for your great 5/5 rating for our Hyatt Regency Phoenix! It was a delight to see that you enjoyed your stay with us. We hope to welcome you back as our guest again soon!Warm regards,Jamie

10/10 - 훌륭해요

Courtney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for the concert at footprint
2024년 2월에 1박 숙박함
답변 제공: Ana 님, 2024년 3월 1일
Greetings Courtney,We appreciate your feedback. Thank you for choosing to stay with us while in Phoenix. We are glad our hotel's location was convenient for you. We hope to welcome you back soon!

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Betsy 님, 2024년 3월 2일
Dear Jasmine,Thank you for the 5/5 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 - 훌륭해요

Isckra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff
2024년 2월에 1박 숙박함
답변 제공: Ana 님, 2024년 3월 1일
Dear Isckra,Thank you for providing feedback and rating! It was a pleasure having you as a guest during your stay in Phoenix. We're pleased to hear that our staff contributed to your overall experience. We hope to see you again!

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel. Little dated in some areas.
2024년 2월에 4박 숙박함
답변 제공: Jamison 님, 2024년 3월 1일
Hello Christopher, I want to thank you for being a guest of our hotel and for taking the time to share your experience. We are thrilled to see you enjoyed your stay overall with your rating review. We appreciate your observation of our hotel and apologize for any dissatisfaction. By sharing your experience, you have a direct positive impact on future stays, which allows us to maintain the level of service that Hyatt is known for. We look forward to providing another enjoyable experience and welcoming you again at Hyatt Regency Phoenix in the future!Best regards,Jamison

10/10 - 훌륭해요

Earsa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms and comfortable beds
2024년 2월에 4박 숙박함
답변 제공: Jamie 님, 2024년 2월 26일
Dear Earsa,Thank you for your great review for our Hyatt Regency Phoenix! We're delighted to hear that you enjoyed your stay with us, and that our rooms, and beds helped contribute to an enjoyable stay. We hope to welcome you back as our guest on your future trips to Phoenix!Warm regards,Jamie

10/10 - 훌륭해요

Kim

2024년 2월에 1박 숙박함
답변 제공: Melinda 님, 2024년 3월 22일
Dear Kim,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency Phoenix again soon!Warm regards,Melinda

2/10 - 너무 별로예요

Jingjing

I had a terrible stay because the loud music wasn’t stopped until 11 pm.
답변 제공: Betsy 님, 2024년 2월 24일
Dear Jingjin,Thank you for staying with us and sharing your valuable feedback. We strive to make each stay as pleasant and comfortable as possible, and it is clear that we have failed you in this regard. We have noted your concern regarding the noise you experienced. We would love to gather further details and address your concerns via our social or chat channels. We look forward to hearing from you soon! Best Regards,

10/10 - 훌륭해요

Brendan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hyatt Regency Phoenix offers a fantastic combination of excellent dining options and comfortable accommodations. Whether you're in town for business or pleasure, this hotel provides a superb experience that makes it a standout choice in the heart of Phoenix.
2024년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2024년 2월 23일
Hello Brendan,Thank you for choosing Hyatt Regency Phoenix for your recent stay. We appreciate your feedback. We are thrilled you enjoyed our wonderful dining and comfortable accommodations. We can't wait to welcome you back. Warm regards,Rebecca

10/10 - 훌륭해요

Michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Conveniently located across the street from the convention center
2024년 2월에 4박 숙박함
답변 제공: Laura 님, 2024년 2월 21일
Dear Michele,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

6/10 - 괜찮아요

James 님, Webster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Betsy 님, 2024년 2월 22일
Dear James,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 - 훌륭해요

Brianna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, great staff, close to many things to do.
2024년 2월에 1박 숙박함
답변 제공: Ana 님, 2024년 2월 16일
Dear Brianna,Thank you for sharing your feedback. It was a pleasure to have you here during your stay in Phoenix. We're glad you enjoyed our hotel's cleanliness, service provided by our staff, and our location. We hope to see you soon again!

10/10 - 훌륭해요

Cesar 님, Nogales

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to events
2024년 2월에 1박 숙박함
답변 제공: Brittney C. 님, 2024년 2월 12일
Hello Cesar,We are delighted to learn that our hotel accommodated your needs. Thank you for your 5-star review. We look forward to welcoming you back to Hyatt Regency Phoenix soon.

10/10 - 훌륭해요

Snow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 12일
Dear Snow,Thank you so much for your patronage and for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to welcome you back soon. Best regards,

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel just wish my stay was longer honestly.
2024년 2월에 1박 숙박함
답변 제공: Tieysha 님, 2024년 2월 10일
Hello Samuel,Thank you for your 5 out of 5 rating as well as your review. Thank you so much for the compliment on our beautiful hotel. We hope to welcome you back to Hyatt Regency Phoenix in the future.Warm Regards,

10/10 - 훌륭해요

Ross 님, Mount Pearl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing out of the ordinary. Just a nice hotel.
2024년 2월에 1박 숙박함
답변 제공: Tieysha 님, 2024년 2월 15일
Hello Ross,Thank you for your 5 out of 5 rating. We are so happy to hear that you found our hotel to be nice. We hope we will have the pleasure of welcoming you back to Hyatt Regency Phoenix in the future.Best Wishes,

10/10 - 훌륭해요

Trisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice, clean, and convenient. Prices inside place seems a little outrageous ($40 for 2 drinks) but overall, I would still go there again.
2024년 2월에 2박 숙박함
답변 제공: Jamie 님, 2024년 2월 6일
Dear Trisha,Thank you for your great review of our Hyatt Regency Phoenix! We're delighted to hear that you had an enjoyable stay with us, and that you appreciated the convenience of our hotel. We appreciate your feedback, and hope to have the opportunity to welcome you back as our guest on your future visits to Phoenix!Warm regards,Jamie

8/10 - 좋아요

Edward 님, Tracy

2024년 2월에 1박 숙박함
답변 제공: Melinda 님, 2024년 2월 6일
Dear Edward,Thank you for taking the time to review our property. We hope to welcome you back to Hyatt Regency Phoenix soon!Warm regards,Melinda

10/10 - 훌륭해요

Eri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Appreciated the cleanliness.
2024년 2월에 2박 숙박함
답변 제공: Melinda 님, 2024년 2월 6일
Dear Eri,Thank you for taking the time to review our property. We are so glad to hear you found our hotel clean. We hope to welcome you back to Hyatt Regency Phoenix soon!Warm regards,Melinda

8/10 - 좋아요

Juan

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was in town with my wife and children for an event at the nearby convention center. Very businesslike hotel. Market and breakfast omelette station were good. Hotel was clean. Staff were polite. Hotel is walkable. Jacuzzi was more like a warm pool instead of a hot tub which was a disappointment. Also the room shower did not have warm water for a period of time which was unexpected. Also there was no microwave in the room. Ultimately our family stay was “good”.
2024년 2월에 2박 숙박함
답변 제공: Brittney 님, 2024년 2월 5일
Hello Juan,We appreciate your feedback, and we are happy to hear that you enjoyed your stay with us. We are delighted to hear that our hotel was clean, you enjoyed breakfast and our staff. We are sorry to hear of your disappointment with our jacuzzi and that you did not have warm water for a period of time in your room. We would love to welcome you back to Hyatt Regency Phoenix in the near future.

10/10 - 훌륭해요

ANTHONY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2024년 1월에 1박 숙박함
답변 제공: Ana 님, 2024년 2월 2일
Dear Anthony, We appreciate your feedback. It was a pleasure to have you stay with us during your time in Phoenix. We're delighted you enjoyed our hotel. We hope to see you again the next time you come to Phoenix.

10/10 - 훌륭해요

kandasia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything and everyone was great!
2024년 1월에 2박 숙박함
답변 제공: Ana 님, 2024년 2월 2일
Greetings Kandasia,Thank you for your feedback. It was a pleasure having you stay with us during your visit to Phoenix. We're delighted to hear that our staff provided excellent service and that you enjoyed your experience. We hope to see you again!