3/5 괜찮아요
Dean 님, California
가족 여행
26 9월 2020
This was a great location. We came to drop off our son at college. Really nice pools. The suites were large and roomy. I would say they need to add more towels because housekeeping doesnt come back due to covid.
The negatives are that our beds were awful. We got no sleep and my husband had to sleep on the couch. Wouldnt stay in 4012 until they get new beds. Very uncomfortable. Also very little dining opportunities. I understand closing some restaurants but then expand hours and add basic menu items on the ones that stay open. The property is very large. The staff at check in need to explain the property better. We were sent in the opposite direction for the restaurant by the front staff when it was close to closing. Other staff on property also did not know where the restaurant was. The front desk should give out recommendations of local restaurants. Staff was pleasant but not very helpful. It wasn't crowded so they really should have been more helpful and give advice. So maybe there should be a staff meeting to explain whats open and where.
We will stay here again but hoping for a newer bed. The pools are great and price was fine. Remember they add a resort fee. Especially because we did not use the waterpark. That was a little annoying. Overall fine.
2020년 9월에 2박 숙박함