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Dream Phuket Hotel & Spa

5.0 star property
Travelers can lounge by the poolside bar, rejuvenate with spa treatments in garden surroundings, or savor international cuisine at two on-site restaurants

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Dream Phuket Hotel & Spa is near Laguna Phuket Golf Club and Layan Beach. Guests can relax on the rooftop terrace, enjoy spa treatments, or dine at two international restaurants. The luxury property offers dry cleaning/laundry services and two outdoor pools with free cabanas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests must show a valid passport or government-issued ID card.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1780.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 890 for adults and THB 445 for children
  • Airport shuttle fee: THB 1600 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1780.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Dream Phuket Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is Dream Phuket Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Dream Phuket Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dream Phuket Hotel & Spa?

Check-out is at noon.

Does Dream Phuket Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Where is Dream Phuket Hotel & Spa located?

Situated near the beach, this luxury hotel is 2.4 mi (3.8 km) from Layan Beach and 3 mi (4.9 km) from Wat Phra Thong. Laguna Phuket Golf Club and Soul of Asia Gallery are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

6.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 256 out of 412 reviews
Rating 8 - Good. 97 out of 412 reviews
Rating 6 - Okay. 30 out of 412 reviews
Rating 4 - Poor. 17 out of 412 reviews
Rating 2 - Terrible. 12 out of 412 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Dream . the only down side is that you are very isolated here . Yes there is a bus to the beach , which is great , but other than that if you walk out of the hotel you may struggle to find anything . This is the perfect place to land at the airport , stay 2 or 3 nights and move on ,
Stayed 3 nights in Feb 2020
Verified

8/10 Good

sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a really nice and quiet place. But not much around . And shuttle to the beach
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

The worst travel experience I have ever had.

Check-in takes forever. Sheets on the pool-side beds are terribly dirty. Room is small and badly designed. Curtain can't be fully closed, always leaks light from the sides. The bed is terribly uncomfortable. If one person slightly moves, the whole bed goes into a freaking earthquake. Room doors doesn't stop noise from outside. Dog barking, stupid motorcycle noises all night. Stinking smell from the sewer beside toilet. USB charger from the phone doesn't work. Pool from the room doesn't connect to the main pool and is super small. Very stupid design. Small space within the hotel. Not much to do and frankly no where to go nearby. Breakfast has very limited choice. Even the coffee tastes bad. Overall just terrible. Worst experience I ever had. Definitely do NOT recommended.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. I found the gym a bit too small.
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Top. Die Speisen im Hotel oder der Poolbar sind gehoben. Personal sehr zuvorkommend. Lässt keine wünsche offen.
Stayed 16 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil oasis with staff that works to please. Beautiful pool area both on the 2nd and 7th floors with a delicious restaurant serving breakfast, lunch, and dinner.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute overnighter

Last minute overnight stay. 2 adults and teenager. Room/ hotel was petfect for our needs - great beds, showers, breakfast and all the staff were super helpful.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet. It had shuttle service to many of the activities we wanted to participate in. The staff was kind, the amenities were great. We also used the spa, which was great.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went in November and and throughly enjoyed staying at the Dream Phuket Hotel & Spa. The staff were very friendly, the food was exceptional. Really enjoyed the breach club and the shuttle bus ran regularly.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustige mooie omgeving! Nette kamers. Goede service. Laat inchecken was ook geen probleem!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating to any of our needs. The hotel is very clean and the a/c works wonderfully. The only thing I noticed is that the pools at the Beach Club could be painted as the walls were noticeably worn.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mycket nöjd

Mycket trevligt hotell! Poolen var helt underbar och trevlig personal! Rummen var rena och fina med sköna sängar. Nackdelen med hotellet var att den inte låg vid stranden men hotellet har egna bussar som kör dig dit på mindre än 10min.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful but more importantly the Staff is Amazing. We were treated like royalty. Always courteous, professional and attentive.
Stayed 8 nights in Sep 2019
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time we have stayed at this property. We come to Thailand/phuket twice a year and have been to most of the luxury hotels on this island. Honestly for the price this hotel cant be beat. Great place to either start or end your phuket trip. Since our plane arrives in the late evening we usually stay here our first night every time. I am an expedia gold member and they greet me with either a bottle of wine or champagne every time i check in. We also get a room upgrade and breakfast is included. In the slow season rates here are around 60 bucks a night. Best bang for your buck is here! It is not in the busiest area (patong, karon), so I wouldnt recommend staying here your whole trip, but definitely spend at least a night here! Also wanted to thank "Champ" at the front desk for his excellent customer service. We look forward to staying here again in January
Stayed 1 night in Sep 2019
Verified

8/10 Good

GG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean, swimming pool is good, I like it
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suites with private pool Great customer service Loved the dream beach club
Stayed 5 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Okay hotel. Looks better in pictures. Contracted food poisoning from the seafood soup at breakfast on the day I was flying out and was still charged a late check out fee. Shuttles to the local area area also pretty expensive. PS the late checkout fee is 2500 baht which is MORE expensive than the price of a room per night which is ridiculous. And just to note the price of a compulsory deposit on a room is 3000 baht. Overall would not recommend.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team is super friendly and helpful. Always happy to serve.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間大，景色好，設施齊全，員工nice和有recommend景點，但位置比較偏僻，會花較多taxi錢，酒店有車服務，另付費（應該比自己book車貴100-200泰銖），spa價錢較貴但環境及質素好！
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Clover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling as a solo woman I had to pick an hotel that would fit my needs. Do be fool by the the surrounding area of this hotel. I arrived late at night, check was a breeze and I received my luggage almost immediate. After my 21 hours of travel I finally reach my deluxe dip pool suite and it was perfect.I love the separate shower, toilet , and soak tub. Let me mention the soak tub was large enough for me to float in. Never once did I experience a shortage of water or cold water. By morning everyone knew my name and made me feel welcome. Buffet style breakfast, so there's something for everyone. Trilogy restaurant serves food thought the day. I mainly ate there for dinner. The food was delicious and flavorful. This hotel was very accommodating for shuttle service to Dream Beach Club which is minutes away. Staff there is also amazing and welcoming and they called me by first throughout my stay. The pool area is well kept and always has a DJ. This would be there perfect hotel if they offered schedule activities throughout the day. It would help bring the guest to get for fun.
Stayed 6 nights in Jun 2019
Verified

10/10 Excellent

njmk

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感があり、素晴らしい。
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were always polite, friendly, helpful and smiling I would stay here again when visiting Thailand.
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war tiptop, seehr nettes Personal, toller Pool. Einzig zu bemängeln die eher hohen Preise im Hotelrestaurant.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im an expedia gold member and this hotel exceeded my expectations. I was given a bottle of wine, checked in early, had a pool room upgrade to room 3303, and given the outmost respect from the hotel staff. The entire front desk staff are ready to help at any time and are very courteous. The concierge is very attentive and was fast to get cabs or anything else needed. The onsite restaurant quality and taste are both very good. Breakfast buffet is not the largest but the quality is great and I found it to have mostly everything I would eat. The coffee is top notch and you do not have to pay extra for it w breakfast. Drinks by the pool are great and the bartenders are very friendly and will talk to you. We also enjoyed a drink at their beach club which was a nice change of scenery. This is my fourth visit to phuket and I have stayed at over 2 dozen hotels out here; I usually do not return to the same place, but for the price you can not beat this spot!
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Preise für alle Dienstleistungen sind nicht auf Thailandischem Niveau sondern auf Europäischem. Sonst war alles sehr gut.
Stayed 6 nights in Mar 2019