객실 내 금고, 책상, 암막 커튼, 무료 WiFi

레드 루프 인 플러스+ 피츠버그 사우스 - 에어포트 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1001개 이용 후기 중 228개" "
평점 8 - 좋아요. 1001개 이용 후기 중 258개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 202개" "
평점 4 - 별로예요. 1001개 이용 후기 중 153개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 160개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

kwangyeon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격에 비해 많이 안 좋다
시간이 많이 지난 시설이라 특히 화장실이 안 좋았다
2022년 5월에 1박 숙박함
답변 제공: Jayesh Barot 님, 2022년 5월 3일
Sorry for your inconvenience

10/10 - 훌륭해요

HeeSung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 좋았어요
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and clean. Great staff.
2024년 5월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 5월 27일
Hello James, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is so rewarding to read that you enjoyed the convenience of our location, the cleanliness of the room and the hospitality of our staff. I am also glad to read that our location was convenient to your travel plans. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Kristy

별로예요: 숙박 시설 상태 및 시설
Toilet leaked all over the floors
2024년 5월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 5월 27일
Dear Kristy, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the toilet leakage situation. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. I have shared your feedback with management to ensure that your concerns are addressed.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Tabitha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 5월 25일
Hello Tabitha, Thank you for taking the time out to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 - 괜찮아요

Shanai

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel room was not very clean - we saw old hair ties and random small objects that escaped any vaccuum cleaning. The bathtub was not very clean as well. Overall, the front desk staff was helpful and polite and the hotel is in a nice area next ro a great diner.
2024년 5월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 5월 23일
Hello Shanai, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. I am glad you found our staff to be helpful and polite, despite the issues you had with your room, the small objects you encountered and all the other concerns mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

8/10 - 좋아요

JONATHAN

좋아요: 청결 상태, 직원 및 서비스
Great deal for the money. Great water pressure. Friendly staff. Good TV channels. Bed not super comfortable, but overall a good value. Very quick ride to airport, convenient restaurant next door, and in the middle of a very commercial area with all sorts of stores. Very quiet. Good AC. 24-hour gas station with large convenience store across the street. I would recommend choosing upgraded room that has a refrigerator and coffee machine, though.
2024년 5월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 5월 23일
Hello Jonathan, Thank you for taking the time to complete our guest survey. We welcome your 4/5 score following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. I am glad to know that you were pleased with our affordability, our friendly staff, our great water pressure, our good TV channels and all the other kind remarks highlighted. However, please accept our apologies for the bed not being comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 5월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 5월 21일
Hey Shaun,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's thrilling to see our pleasant staff, cleanliness and competitive rates met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Red Roof goal is to provide a clean and comfortable stay for all our guest and we're proud to have achieved that with your visit. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Bashir

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 2박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 5월 17일
Dear Bashir,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn PLUS+ Pittsburgh South - Airport is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Priscila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 5월 17일
Hello Priscila, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Lisa

출장 여행
별로예요: 숙박 시설 상태 및 시설
It was fine for my needs - a quick stay before an early morning flight, but the room was definitely "well used". It was clean, but there were holes in the comforter, the bathroom was very outdated, and it really just the bare bones for a room. Again - fine for just me and the quick stay, but not somewhere I would bring my kids with to stay.
2024년 5월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 5월 16일
I want to thank you Lisa, for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. It's also nice reading that you took liking to the room's cleanliness. However, please accept our apologies for the hinderance such as the comforter. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 - 괜찮아요

Carl

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurants are close. Walmart and Starbucks are a 5 minute drive away. Central Grille was a great place to eat. Sheets and Moes is directly across the street. McDonald’s, Wendy’s and Popeyes is in walking distance on the same side of the street as the hotel. Applebees, Jersey Mikes, Mission BbQ, Ditkas Steakhouse and Dominoes pizza is in walking distance too! The average Uber to the strip, pnc ballpark was $35.00
2024년 5월에 3박 숙박함
답변 제공: Samantha RediResponse Specialist 님, 2024년 5월 11일
Dear Carl,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. The staff and I appreciate your 3/5 score following your stay. We're also happy you were pleased with our close proximity to restaurants. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 3/5 score. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Very truly yours,Samantha Red Roof Management RediResponse Specialist

4/10 - 별로예요

Zaida

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It could be cleaned up better there was candy on the floor the drawers had crumbs in them and there was a stink bug and spider in the room, over all cleanliness was poor.
2024년 5월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 5월 5일
Dear Zaida, We are sorry to hear about your recent experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to the cleanliness of the floor and the inside of the drawers, and the insects you reported. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take these claims very serious and have forwarded your feedback to management in an effort to address your concerns. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Karen

The security in this are was not secure. There were so many annoying guys around. Also, my friend and I door room locker was not working well.
2024년 4월에 2박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 5월 4일
Thank you Karen, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Miguel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 5월 1일
Hello Miguel,Thank you for choosing to stay at our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I appreciate your 1/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Robert

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was people honking their horn in middle of the night, people nonstop walking by and talking loudly in wee hours of the night that you can hear plain as day that kept waking me up. Room smelled musty, and felt creepy. Bathroom is extremely tight, can't even close door if on toilet.
2024년 4월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 4월 30일
Dear Robert, Thank you for taking part in our guest survey following your stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. You indicated there was noise disturbance, the room smelt unpleasant, and the bathroom was extremely small. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagmentRediResponse Specialist

8/10 - 좋아요

Kimberley 님, Clearfield

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was good. Clean and hot shower. The sink left some to be desired. The door needs fixed. Wouldn’t open until you pushed up on it. Room 10)6. Not too big of a deal but looked rough. Lots of options for dinner.
2024년 4월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 4월 28일
Thank you Kimberly, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's really nice reading that you took liking to the room you were assigned and the shower, however, our apologies for any hinderance caused by the door. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Jamie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The police kept riding through the parking lot. There was no outlet so their interest was definitely the hotel. There was a used condom behind the headboard. The ceiling leaked. It was filthy! Also, the occupants left much to be desired and made it obvious why police presence was required! I was charged for a deluxe room when the maintenance man that came to fix my toilet told me was a standard. There's no difference in the rooms in the pictures. It was late and I was exploited with the extra fee for a room I didn't receive
2024년 4월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 26일
Dear Jamie,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to hosting you at any of our locations in the future.Sincerely,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Dave 님, Clermont

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice
2024년 4월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 23일
Hello Dave,Thank you for telling us about your recent visit at RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I was delighted to read that you had a nice experience. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Larry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 23일
Hello Larry,Your review of the Red Roof Inn PLUS+ Pittsburgh South - Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was OK for the price.
2024년 4월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 4월 15일
Dear Jeff,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rate and your stay being okay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Beni

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Serhatcan

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Receptionist was very kind thank you so much
2024년 3월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 1일
Thank you for your 5/5 rating of our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT, Serhatcan. We are happy to see that the service provided by our front desk staff was the highlight of your stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 19일
Hello Lori, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
For the price paid it was as expected
2024년 3월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 3월 14일
Dear David, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT regarding the affordability. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Melissa E 님, Pittsfield

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Red Roof Management 님, 2024년 3월 9일
Thank you for your review, Melissa. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Samantha Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was easy, the room was clean and the price was good
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 3월 1일
Dear Laura,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that check-in was easy, the room was clean and the price was good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Estevan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: LaTunde Rewards Specialist 님, 2024년 2월 29일
Hello Estevan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 - 좋아요

Sharon

2024년 2월에 2박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 29일
Hello Sharon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Carrington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 28일
Hello Carrington, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

brandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 16일
Hi Brandy,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

10/10 - 훌륭해요

Cuauhtemoc

2024년 2월에 1박 숙박함
답변 제공: Samantha RediResponse Specialist 님, 2024년 3월 26일
Thank you for your perfect rating, Cuauhtemoc. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Meghanne

2024년 2월에 3박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 16일
Hi Meghanne,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

6/10 - 괜찮아요

Kameisha

별로예요: 숙박 시설 상태 및 시설
I like the proximity to the airport. I dont normally leave a review because i could careless sometimes. But i stayed here because there was going to be a snowstorm & i wanted to be closer to the airport with less hassle of commuting. First the staff at the front desk when i checked in was very helpful and accommodating. Thanks. When i checked in i notified someone that there was hair under the sheets. The person at the front said that cannot be true because he & someone else stripped the bed & made sure it was ok. Well i guess i must be blind or something. I really wasn't arguing, all i needed was a set of clean sheets to make the bed myself, thats all. Nothing major, i wasnt asking for A KIDNEY. But he said there was no linen here at the location. I have worked in housekeeping for 5 years. I know the ins and outs of housekeeping. You're telling me that not one sheet or extra washcloth was at the property. I spread the two towels from the bathroom on the bed and slept. Put a blouse on the pillow and lay my head. Then i called in the morning & asked for a late check out. The lady (a new person at the front desk) said she can give me 11:30. I went to the front so that she can see my face & be a little bit more lenient. I explained to her that i had a conference meeting starting at 11:30 until maybe 12:15ish She said no, she can only give me until 12 and if i stay pass that she will charge me. She had others coming in at 3 that need the room. Seriously. I didnt even argue
2024년 2월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 14일
Dear Kameisha, Thank you for sharing your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's great to hear that you were pleased with the close proximity of our location to the airport and that you had a hassle free check in process. However, I am saddened to read that the less than ideal encounter with the staff at check out and the uncleanliness of the bedding hindered your stay. Please accept our apologies for any inconveniences caused. While our goal is to deliver comfortable and clean accommodations for all guests, it appears Red Roof fell short with you, and for that, we sincerely apologize.Nevertheless, we value you as our guest and appreciate your 3/5 score. The staff and I appreciate your comments, as it will only help us to improve.Sincerely,Red Roof Management

10/10 - 훌륭해요

Marcus

2024년 2월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 11일
Hello Marcus,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

RODRIGO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
cost friendly, nice staff
2024년 2월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 2월 7일
Hello Rodrigo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 4/5 score following your stay. I am happy to read that your stay was cost friendly and that you found staff to be nice. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We have syayed in the hotel several times.Its a nice affordable hotel.The only thing that would have made the stay better would be a fridge and microwave in the room.Pretty sure its considered an upgrade.All things considered..the stay was fine..and ,@ $81 per night Cdn,also easy on the wallet.
2024년 1월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 2월 3일
Hello James,Thank you for sharing your feedback with us. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciated your 8/10 rating and your remarks about our nice and affordable hotel. In regard to the amenities mentioned, should you require them in the future, please feel free to explore our various room types and choose the one that best suits your preference.On behalf of Red Roof, we would like to thank you again for sharing with us. It would be our pleasure to have you under our roof again in the future.With appreciation,Red Roof Management

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Clean room. Older hotel with no little amenities, but clean and comfortable.
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 25일
Thank you for sharing your feedback with us, Mark. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our friendly staff and our clean rooms, despite our location being older.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,Red Roof Management

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs!
Bed bugs!!! Woke up inching on arm , sure enough, BED BUGS!!! find another place to stay!! Small rooms,lump soft bed. Very disappointing stay...never again will i at a Red roof!!! Ughhhh!!!
2024년 1월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2024년 1월 19일
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Hearing that you were disappointed in the experience you had with us, due to our room size not to your liking, nor our beds, you also stated you encountered insects which was disheartening to read. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Ross

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
parking for my truck
2024년 1월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 1월 18일
Dear Ross,The staff and I appreciate your scoring and your participation in our guest survey following your experience with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. Iam glad you were able to get parking for your truck. Feedback from our guest is always welcomed here at Red Roof as we focus on providing memorable experiences for them.Thank you again for your feedback. We hope to host you again soon.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Tiffany

2024년 1월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 1월 16일
Hello Tiffany,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

claudia

가족 여행
별로예요: 청결 상태
the hallway was dirty, the room was clean .. the only concern was the smoke smell in the bathroom..
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 9일
Thank you for sharing your feedback with us, Claudia. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our clean rooms. However, you made mention of the dirty hallway and the poor bathroom smell. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays.Regards,Red Roof Management

4/10 - 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The building needs attention:
The tub drain was clogged and the room was not clean. We are grateful for the establishment allowing pets but much care is needed to this building.
Clogged drain
Dents and cracks
Damage on surfaces
Lamp damage
2023년 12월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 4일
Thanks for sharing your feedback with us, Paul. The team at our Red Roof Inn PLUS+ Pittsburgh South - Airport was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you were fond of our pet policy, it was displeasing to read that this was the impression left with you. You stated that the clogged tub drain and the unclean room hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future. Best wishes,Red Roof Management

10/10 - 훌륭해요

Segundo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location!
I’m in Pittsburgh on business and I usually travel with 1-2 employees and Red Roof always makes my stay welcoming and smooth. I would always stay here!
2023년 12월에 5박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 1월 1일
Dear Segundo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the the convenient location and smooth stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management

10/10 - 훌륭해요

Shannon

2023년 12월에 8박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 30일
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 26일
Hello Margaret, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 - 괜찮아요

Christian

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 12월 17일
Hello Christian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Deepak

2023년 11월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 12월 16일
Thank you for sharing your 10/10 rating with us, Deepak. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

6/10 - 괜찮아요

Lupe

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 5일
Hello Lupe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management