외관

로드웨이 인 여행 후기

2 out of 5
로드웨이 인
1238 W Washington St, Pittsfield, IL

이용 후기

6.8
평점 10 - 훌륭해요. 96개 이용 후기 중 21개" "
평점 8 - 좋아요. 96개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 20개" "
평점 4 - 별로예요. 96개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 17개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice people and good customer service. Great place
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear Lori,Thank you so much for your fantastic rating and kind words! We're delighted to hear that you encountered nice people and experienced excellent customer service during your stay. Your feedback is greatly appreciated, and we're thrilled that you found our place to be great. We look forward to welcoming you back in the future for another outstanding visit!Sincerely, Hotel Manager

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 7일
Dear Raymond,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 - 훌륭해요

Theresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners were great,very nice!!
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 5일
Dear Theresa,We're delighted to hear that you had a positive experience with our owners. Providing excellent service and hospitality is our goal, and we're pleased to know that they made your stay enjoyable. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I always stay here when we come to town to visit family The owners are nice and take better care of it than the previous owners it was under another name then and I refused to to stay there The new owners definitely make it a better place so quiet and relaxing We stay a week at a time
2023년 7월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 4일
Dear Stephanie,Thank you so much for your kind words and continued loyalty to our hotel! We are delighted to hear that you have had a pleasant and relaxing experience during your stays with us. Our team works hard to ensure our guests have a comfortable and enjoyable time. We appreciate your feedback and look forward to welcoming you back for many more wonderful visits with your family.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Raymond

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There wasn't anything good about my stay! The staff was very rude and hateful. I asked for extra towels and extra pillows the staff member stated really you are that dirty that you need extra towels. I will not be going back there. There also was bugs all over floor dead and stuff spilled on counters.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 2일
Dear Raymond,I'm sorry to hear about your negative experience during your stay. This is not the level of service we aim to provide to our guests, and I apologize for any inconvenience caused. Your feedback is important to us, and we'll address the issues you've mentioned with our staff and housekeeping to ensure improvements are made. Thank you for bringing this to our attention, and we hope you'll give us another chance in the future to provide you with a more positive experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Sonja

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shower head would pop off every time turn shower on full strength. Bed was horrible. No one in office. Says comp breakfast but didn’t even have coffee
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 1일
Dear Sonja,We apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we will address the issues with the shower head, bed comfort, and breakfast offerings to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope you'll give us another chance to provide you with a more enjoyable stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick easy check-in, friendly staff
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 11일
Dear John,Thank you for your positive feedback! We're pleased to hear that your check-in process was quick and easy and that our staff was friendly. Providing efficient and friendly service is something we strive for, and we're glad we met your expectations. We appreciate your review and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Seth

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 27일
Dear Seth, I am sorry to hear about your negative experiences while staying at our hotel. While the establishment is an older building please know we are constantly doing updates and renovations. Thanks.

10/10 - 훌륭해요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and nice
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

steve

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Justin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like staying here. Right next to a nice place to eat very friendly staff
2023년 3월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2023년 3월 9일
Dear Justin,Thank you so much for taking the time to review your recent experience at the Rodeway Inn. We are so pleased you like staying with us and that our location next to your favorite restaurant is convenient for you.Please visit us again.Best regardsMichael Meyer, Hotel Manager

2/10 - 너무 별로예요

Teresa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to where we needed to be.bad because mattress and mattress cover was warm and dirty smelt like man sweat. Paper off walls skirting had body fluids on it . Bath room was clean. It could use some maintenance and deep cleaning big time. Ya get what ya pay for. Won’t stay again.
2023년 2월에 2박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2023년 3월 2일
Dear Teresa,Thank you for recently visiting with us.We are glad our location was convenient for you. We apologize if your stay did not meet your expectations, we will address your complaint internally and we hope we can welcome you again soon to make it up for this experience.Kind regards Michael Meyer, Hotel Manager

8/10 - 좋아요

Jesse

2023년 2월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2023년 2월 11일
Dear Jesse,Many thanks for recently staying at the Rodeway Inn Hotel and for the great rating. We are delighted you had a good time with us and we look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

10/10 - 훌륭해요

Jeremy

2023년 2월에 2박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2023년 3월 6일
Dear Jeremy, Many thanks for recently staying at the Rodeway Inn Hotel and for the great rating. We are delighted you had a good time with us and we look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

8/10 - 좋아요

Jeffry F

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
1955 Studebaker belongs out front.
Desk clerk who checked me in was great. I would feel very comfortable parking my 1955 Studebaker in front of this property because that is about when it was built. They are doing their best, but it is outdated. But there again the price was right. take your pick.
2023년 1월에 1박 숙박함
답변 제공: Michael Meyer, General Manager 님, 2023년 1월 16일
Dear Jeffry,Thank you for rating your recent experience at the Rodeway Inn.We are delighted you enjoyed our hospitality and we hope we can welcome you back again soon.Best regardsMichael Meyer, General Manager

8/10 - 좋아요

Marchele

좋아요: 청결 상태, 직원 및 서비스
Simple and comfortable, bed was nice, shower was hot and it was quiet.
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 12월 2일
Dear Marchele,It was great having you staying with us at the Rodeway Inn. Thank you so much for the review about the hotel cleanliness and the comfort of our rooms. Please visit us again. Kind regards Michael Meyer, Hotel Manager

8/10 - 좋아요

Alan

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
This is an older motel and is being renovated. Short walking distance to food.
2022년 9월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 10월 2일
Dear Alan, Thank you so much for choosing to stay at the Rodeway Inn and for sharing your experience with other travellers. We are delighted you had a comfortable stay and that you found our location convenient. We look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

4/10 - 별로예요

boudjemaa

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre pas vraiment Propre, des cafards dans la salle de bain, et la chambre.le prix je trouve que c'est vraiment cher par rapport à la qualité. Le carlage est cassé dans la chambre et Les toilettes.
2022년 9월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 9월 15일
Dear Boudjemaa,Thank you for recently staying with us.We are so sorry that our rooms did not meet your expectations, we will address this accordingly to improve our offering.Please visit us again.Best regardsMichael Meyer, Hotel Manager

10/10 - 훌륭해요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean ac was cold and the shower was hot
2022년 8월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 8월 18일
Dear Adam, Thank you for staying at the Rodeway and for sharing your experience with other travellers. So pleased you had a good experience with us and that you had a comfortable stay at our clean rooms. Please visit us again, we can't wait to welcome you back soon. Kind regards Michael Meyer, Hotel Manager

8/10 - 좋아요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good and we had a good stay…
2022년 7월에 1박 숙박함
답변 제공: Neel Patel, General Manager 님, 2022년 7월 30일
Dear Gloria, Thank you for staying at the Rodeway Inn and for the review. We are pleased that our location was convenient for you and that you had a good stay with us. Please visit us again, we hope to welcome you back soon. Best regards Neel Patel, General Manager

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service is excellent not the newest but still in very good shape and clean
2022년 7월에 2박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 7월 7일
Dear Teresa, Thank you for choosing to stay at the Rodeway Inn and for the great review. Guest satisfaction is our priority and we are so happy you enjoyed our hospitality. We look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

6/10 - 괜찮아요

Francis

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It was clean well maintained….bed wasn’t much but otherwise ok
2022년 6월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 6월 20일
Dear Francis, It was great having you staying with us at the Rodeway Inn. Thank you so much for the review about the hotel cleanliness and the comfort of our beds. Please visit us again. Kind regards Michael Meyer, Hotel Manager

6/10 - 괜찮아요

Justin

가족 여행
It was definitely not what I thought it would be by the advertisement
2022년 6월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 6월 14일
Dear Justin, Thank you for recently staying at the Rodeway Inn. We hope you had a good experience with us and we look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

8/10 - 좋아요

MARK

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Alvin

가족 여행
별로예요: 객실의 편안함
Average
The stay was average to just below. We had to visit the office to get supplies that should have been in the room.
2022년 6월에 2박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 6월 11일
Dear Alvin, Thank you for recently staying at the Rodeway Inn. We are saddened to hear that your stay with us was average to just below average and we hope we can make it up for you on your next stay with us. Kind regards Michael Meyer, Hotel Manager

8/10 - 좋아요

Jakob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stopped to sleep. Simple and clean. All that’s needed.
2022년 2월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2022년 2월 9일
Dear Jakob, Thank you for staying at the Rodeway Inn Hotel and for sharing your experience with other travellers. We are glad you enjoyed the sleep quality and hotel cleanliness. Please visit us again, we can't wait to welcome you soon. Best regards Michael Meyer, Hotel Manager

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 11월 23일
Dear Ronald, Thank you for choosing to stay at the Rodeway Inn and for the good rating. We are delighted you enjoyed your stay and we look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

2/10 - 너무 별로예요

Samantha

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Shirley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very nice, room was clean and comfortable, had a great stay
2021년 11월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 11월 21일
Dear Shirley, What an amazing review!!! Thank you so much for staying at the Rodway Inn Hotel and for sharing your experience with other travellers on Expedia. Our dedicated team is delighted you enjoyed your stay at our clean and comfortable rooms. We look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was very good. The service was friendly, the room was clean, and the surroundings were quiet. I would definitely return.
2021년 10월에 2박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 10월 24일
Dear Guest, Thank you so much for choosing to stay at the Rodeway Inn and for sharing your experience with other travellers. We are delighted you had a comfortable stay and that you found our hotel clean and quiet. We look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

2/10 - 너무 별로예요

Emanuel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Dld not car for the serviceor place.
2021년 9월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 10월 1일
Dear Emanuel, Thank you for staying with us. We would like to get more details about your review as it is not very clear to us. Guest satisfaction is something we thrive to deliver on a daily basis. Please get in tou with us, we look forward to welcoming you again. Best regards Michael Meyer, Hotel Manager

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 9월 17일
Dear Robert, Many thanks for recently staying at the Rodeway Inn Hotel and for the great rating. We are delighted you had a good time with us and we look forward to welcoming you again soon. Best regards Michael Meyer, Hotel Manager

4/10 - 별로예요

John

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 9월 17일
Dear John, Thank you for recently staying at the Rodway Inn. We apologize if your stay did not meet your expectations, we would like to find out more about your stay to improve our offering. I hope you will visit us again soon, we look forward to welcoming you. Best regards Michael Meyer, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone there was so very nice and helpful. When I locked myself out of my room, the gentleman was quick to unlock my door. The room was clean and the bed comfortable. I had a nice stay
2021년 7월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 8월 3일
Dear Guest, The entire team at the Rodeway Inn Hotel would like to thank you for staying with us and for the great review. We are so glad you enjoyed the hotel cleanliness and comfort and that you found our staff nice and helpful. We can't wait to welcome you again soon. Best regards Michael Meyer, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had my own little Keurig in my room, super comfy bed, ac worked great! Very clean and neat, friendly staff!
2021년 7월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 7월 27일
Dear Guest, Thank you so much for the great review of your stay at the Rodeway Inn. We are so happy you had a comfortable stay and that you found our staff friendly. We hope to welcome you again soon. Best regards Michael Meyer, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Property was clean, friendly staff. Small room, but clean and sufficient for a one night stay.
2021년 7월에 1박 숙박함
답변 제공: Michael Meyer, Hotel Manager 님, 2021년 7월 14일
Dear Guest, Many thanks for recently staying at the Rodeway Inn Hotel and for the feedback. We appreciate you take the time to review our hotel and we are delighted you enjoyed the hotel cleanliness and that you found our staff friendly. We hope to be able to welcome you again soon. Best regards

6/10 - 괜찮아요

Lennie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Solid with areas of opportunity for improvement.
Front desk was a great experience. Surroundings are peaceful with plenty of parking. The only issue was the room itself. Stayed in room 207, and the door is not leveled to be sealed shut w/o exposure. Flies got in often throughout my one night stay, which made it an unpleasant experience. Unable to charge electronic devices unless room light by the front door remains on.
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

Gary

가족 여행
Adequate
Rather expensive for what it was
2021년 6월에 1박 숙박함
답변 제공: Michael Meyer - general Manager 님, 2021년 6월 30일
Dear Gary, The entire team of The Rodeway Inn would like to thank you for staying with us and for the feedback. We work hard to provide an excellent service and a memorable stay for our valuable guests, and we are so happy with your score knowing you felt welcomed and looked after. We hope we will have the opportunity of welcoming you back very soon! Kind regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well would not recommend but had a good laugh. First thing my husband did was go to Wal-Mart and buy a light switch cover because he was worried we would get shocked turning on the bathroom light. Asked for ice and got a small baggy that only filled one cup. No place to hang clothes or put toiletries. Didn't smell too bad after lighting candles. Sheets were clean and we basically only slept and showered there or would have left.
2021년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was adorable. The manger was super nice. The room was really clean. Even down to the kurig coffee maker in room. Ive stayed at many hotels. The coffee makers never work. And some hotels don't even make the coffee that's in the lobby. I was provided with plenty of K-cups. And even the coffee maker was immaculate. I dont believe that the other hotels bother to clean them.When I go to visit again that's exactly where I'm staying. It was a great experience.
2021년 4월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The parking driveway was full of huge pot holes, there were cigarette butts in piles several places on the sidewalk, the benches outside could not be set on fir all the bird droppings, Inside we sat down our stuff went to dinner came back to everything full of ants. No heat adjustment in room and office closed after 10 would not answer phone. Air conditioning leaked so bad big crack in wall that had been painted over looked gross, no ice machine only little bags (and I mean like cup size) bags of ice available in office that closes at 10. We will not be staying there again.
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함

2/10 - 너무 별로예요

USer3 님, IL

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad electrical wiring.....bad condition of hotel. I had a charger stop working at this hotel overnight which at the touch nearly burned my hand. Very unacceptable.
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful staff
2020년 12월에 2박 숙박함

8/10 - 좋아요

steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 5박 숙박함

6/10 - 괜찮아요

Ron

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
friendly and helpful, clean and quite.
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

Felix

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

John

2019년 10월에 2박 숙박함