일광욕 테라스

호텔 그랜드 피프티 스위츠 여행 후기

4 out of 5
호텔 그랜드 피프티 스위츠
Calle 50, Av 5ta & 1ra Nte Mz 279, Lt 6, Zazil-Ha, Playa del Carmen, QROO

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 642개 이용 후기 중 370개" "
평점 8 - 좋아요. 642개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 642개 이용 후기 중 43개" "
평점 4 - 별로예요. 642개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 642개 이용 후기 중 19개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

jaetak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강력 추천합니다
카르멘 시내에선 100미터 정도 떨어진 곳 조용하고 깨끗했다 직원들이 굉장히 친절했다. 추천한다
2019년 4월에 7박 숙박함
답변 제공: 관리 님, 2019년 5월 20일
친애하는 손님 의견을 보내 주셔서 대단히 감사합니다. 집에서 당신을 환영하고 당신을 섬기는 것이 영광입니다. 플라 야 델 카르멘 (Playa del Carmen)을 방문 할 때까지 기다리고 있습니다. 안부 인사,

8/10 - 좋아요

Scottie

2024년 5월에 3박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 5월 6일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed the hotel's quiet location just a few blocks from the beach and close to Fifth Avenue. We appreciate your comments, and again thank you for your preference in visiting us and having a great experience with the staff at the Grand Fifty we strive to provide you with excellent service. Without further ado, we are at your service and have a great day, it was a pleasure to serve you; Rafael Coutiño - Front Desk

10/10 - 훌륭해요

Negrill

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Negrill

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfect stay!
2024년 4월에 2박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 5월 3일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed the hotel's quiet location just a few blocks from the beach and close to Fifth Avenue. We appreciate your comments, and again thank you for your preference in visiting us and having a great experience with the staff at the Grand Fifty we strive to provide you with excellent service. Without further ado, we are at your service and have a great day, it was a pleasure to serve you; Rafael Coutiño - Front Desk

8/10 - 좋아요

GIANLUIGI

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tranquillo, vicino alla zona pedonale, garage interno gratis, la stanza è in realtà un appartamento.
2024년 2월에 2박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 4월 28일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed the hotel's quiet location just a few blocks from the beach and close to Fifth Avenue. We appreciate your comments, and again thank you for your preference in visiting us and having a great experience with the staff at the Grand Fifty we strive to provide you with excellent service. Without further ado, we are at your service and have a great day, it was a pleasure to serve you; Rafael Coutiño - Front Desk

10/10 - 훌륭해요

reynaldo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen precio, buen lugar, y posición muy buena
2024년 4월에 7박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 4월 20일
Estimado Huésped, En primer lugar nos gustaría darle las gracias por habernos elegido para disfrutar de sus vacaciones en Grand Fifty Suites y por tomarse el tiempo de compartir su experiencia en nuestro hotel. Nos alegra saber que disfrutó de la tranquila ubicación del hotel a pocas manzanas de la playa y cerca de la Quinta Avenida. Apreciamos sus comentarios, y de nuevo gracias por su preferencia en visitarnos y tener una gran experiencia con el personal del Grand Fifty nos esforzamos por ofrecerle un excelente servicio. Sin más por el momento, estamos a sus órdenes y que tenga un excelente día, fue un placer servirle; Rafael Coutiño - Front Desk.

8/10 - 좋아요

BETSABE

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Su amabilidad de la gente de recepción fue muy buena, hay café y té disponible en todo momento y su gimnasio está en buenas condiciones
2024년 4월에 2박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 4월 17일
Estimado Huésped, En primer lugar nos gustaría darle las gracias por habernos elegido para disfrutar de sus vacaciones en Grand Fifty Suites y por tomarse el tiempo de compartir su experiencia en nuestro hotel. Nos alegra saber que disfrutó de la tranquila ubicación del hotel a pocas manzanas de la playa y cerca de la Quinta Avenida. Apreciamos sus comentarios, y de nuevo gracias por su preferencia en visitarnos y tener una gran experiencia con el personal en el Grand Fifty nos esforzamos por ofrecerle un excelente servicio. Sin más por el momento, estamos a sus órdenes y que tenga un excelente día, fue un placer servirle; Rafael Coutiño - Front Desk.

2/10 - 너무 별로예요

qingzhuo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 4월 17일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed the hotel's quiet location just a few blocks from the beach and close to Fifth Avenue. We appreciate your comments, and again thank you for your preference in visiting us and having a great experience with the staff at the Grand Fifty we strive to provide you with excellent service. Without further ado, we are at your service and have a great day, it was a pleasure to serve you; Rafael Coutiño - Front Desk

8/10 - 좋아요

christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is located on a quiet street off 5th avenue.
2024년 3월에 6박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 4월 17일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed the hotel's quiet location just a few blocks from the beach and close to Fifth Avenue. We appreciate your comments, and again thank you for your preference in visiting us and having a great experience with the staff at the Grand Fifty we strive to provide you with excellent service. Without further ado, we are at your service and have a great day, it was a pleasure to serve you; Rafael Coutiño - Front Desk

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly staff. Lots of construction in the area but peaceful and quiet in the evening.
2024년 3월에 8박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 4월 17일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed the hotel's quiet location just a few blocks from the beach and close to Fifth Avenue. We appreciate your comments, and again thank you for your preference in visiting us and having a great experience with the staff at the Grand Fifty we strive to provide you with excellent service. Without further ado, we are at your service and have a great day, it was a pleasure to serve you; Rafael Coutiño - Front Desk

10/10 - 훌륭해요

sandy

2024년 3월에 1박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2024년 4월 17일
Estimado Huésped, En primer lugar nos gustaría darle las gracias por habernos elegido para disfrutar de sus vacaciones en Grand Fifty Suites y por tomarse el tiempo de compartir su experiencia en nuestro hotel. Nos alegra saber que disfrutó de la tranquila ubicación del hotel a pocas manzanas de la playa y cerca de la Quinta Avenida. Apreciamos sus comentarios, y de nuevo gracias por su preferencia en visitarnos y tener una gran experiencia con el personal en el Grand Fifty nos esforzamos por ofrecerle un excelente servicio. Sin más por el momento, estamos a sus órdenes y que tenga un excelente día, fue un placer servirle; Rafael Coutiño - Front Desk.

6/10 - 괜찮아요

Vladimir

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property management were very strict didnt allow my son to enter room for visiting suppost to visit only in Lobby.... Consttuction all around property and neighbourhood around doesnt look safe as a lot of homeless people around neighbourhood.
2024년 3월에 8박 숙박함
답변 제공: Luis Martinez Reception manager 님, 2024년 3월 22일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your vacation at Grand Fifty Suites and for taking the time to share your experience at our hotel. The policies that we have regarding visitors are for security reasons, we hope to have you back soon.

2/10 - 너무 별로예요

Terry A

연인과의 여행
For starters, we booked on Expedia and didn’t get the room we paid for. The hotel passed the buck to Expedia who didn’t help us. Buyer beware Grand 50 has a no cancellation fee, you will lose all your money.They gave us a room below the generator which cuts in all night and is extremely loud, we had to sleep with earplugs and basically had terrible sleeps. Any rooms on the back side of the hotel you will listen to this noise all day and all night. They decided it was a good idea to sand the wood around the pool therefore 3 days with no use of the pool. I awoke with several bites which were consistent with bed bug bites. We travel consistently for 6 months during the winter, by far the worst experience we have had. Wish I could add photos etc as I taped the noise so other potential customers could hear it. If you like your sleep and value your money this is not the place for you.
2024년 3월에 7박 숙박함
답변 제공: GERENCIA 님, 2024년 3월 18일
Good afternoon...Dear guest, First of all, we thank you for choosing us to enjoy your vacation at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are very sorry that you had a bad experience at the hotel, however I want to share that all the problems that you reported at the reception were solved, and you were even given compensation for the inconveniences that you presented and you signed the release, again we want to offer you We apologize for the inconvenience experienced at the grand fifty suites hotel, and we hope to be able to serve you in the future and change the experience you had at our hotel.

10/10 - 훌륭해요

ivan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Its a very clean hotel, roof top with pool, walk to quinta avenida is a block away
2024년 3월에 7박 숙박함
답변 제공: Luis Martinez Reception manager 님, 2024년 3월 22일
We are pleased to know that you enjoyed your stay with us, we hope to have you back soon.

10/10 - 훌륭해요

ivan

Great top floor with pool
2024년 3월에 4박 숙박함
답변 제공: Luis Martinez Reception manager 님, 2024년 3월 22일
We hope to see you soon again!

10/10 - 훌륭해요

Judy

연인과의 여행
Good area to everything. Did not like all the construction around us, but that’s progress.
2024년 2월에 28박 숙박함
답변 제공: Luis Martinez Jefe de recepción 님, 2024년 3월 6일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that our accommodation was to your liking and that you enjoyed everything

10/10 - 훌륭해요

Dale

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for what we needed. Friendly service. Clean room
2024년 2월에 4박 숙박함
답변 제공: FRONT DESK STAFF 님, 2024년 3월 4일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that our accommodation was to your liking and that you enjoyed everything. Jesus Eduardo Guillmero Ku. front desk

10/10 - 훌륭해요

Pearl

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel 50 suites is a very lovely, from the hotel lobby to the roof top. Close to a great beach. Right off 5th Ave. I especially appreciate the tea & coffee station in the fabulous Lobby. Thank you to Luis who went above and beyond to make my room changes bearable. This hotel is Easily my top pick for good value and convenience.
2024년 2월에 3박 숙박함
답변 제공: FRONT DESK STAFF 님, 2024년 3월 4일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that our accommodation was to your liking and that you enjoyed everything. Jesus Eduardo Guillmero Ku. Front Desk

10/10 - 훌륭해요

Michael

2024년 2월에 1박 숙박함
답변 제공: Luis Martinez Reception manager 님, 2024년 3월 22일
We are pleased to know that you enjoyed your stay with us, we hope to have you back soon.

10/10 - 훌륭해요

Timothy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The construction in the area is very noisy and unpleasent loud noise starts at 7am
답변 제공: FRONT DESK STAFF 님, 2024년 3월 4일
Dear Guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to know that our accommodation was to your liking and that you enjoyed everything. We are sorry to hear about what happened, the space around here is very quiet but you just arrived in a construction zone but that is out of our reach. We are sorry for the noise inconvenience Jesus Eduardo Guillmero Ku. in front of reception

10/10 - 훌륭해요

Vikram

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location and price
2024년 2월에 4박 숙박함
답변 제공: FRONT DESK STAFF 님, 2024년 3월 4일
Dear guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that our accommodation was to your liking and that you enjoyed everything. Jesus Eduardo Guillmero Ku. Front Desk

2/10 - 너무 별로예요

Sakira

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room when we entered really had a very moldy smell to it and during our stay we were out of water during showering, this happened twice during our one week stay. The staff were polite and helpful though.
2023년 12월에 8박 숙박함
답변 제공: FRONT DESK STAFF 님, 2024년 3월 4일
Dear guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We are glad to hear that our accommodation was to your liking and that you enjoyed everything. We are sorry for what happened in your room we are checking why the holor in advance my sincerest apologies Jesus Eduardo Guillmero Ku. Front Desk

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 2월에 8박 숙박함
답변 제공: Luis Martinez Jefe de recepción 님, 2024년 3월 6일
Gracias por sus comentarios esperamos tenerlo de vuelta pronto.

6/10 - 괜찮아요

LUCIE

I wouldn’t book this place again but it’s in convenient location. It needs some love and care. Quiet at night time.
2024년 2월에 2박 숙박함
답변 제공: FRONT DESK STAFF 님, 2024년 3월 4일
Dear guest, First of all we would like to thank you for choosing us to enjoy your holiday at Grand Fifty Suites and for taking the time to share your experience at our hotel. We would like to know what were your inconveniences that made you not to book more in our most sincere apologies Jesus Eduardo Guillmero Ku. Front Desk

10/10 - 훌륭해요

Eunice

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel at a very good price. Can see the beach and close to everything. Construction going on but like that for alot of areas. Would recommend. Staff was very friendly
2024년 2월에 4박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 15일
Dear Eunice Thank you for sharing your experience with us, we hope you enjoyed your stay at the hotel. We hope to welcome you again!-Front Desk

10/10 - 훌륭해요

Yoonjin

2024년 2월에 2박 숙박함
답변 제공: Luis Martinez Reception manager 님, 2024년 3월 22일
We are pleased to know that you enjoyed your stay with us, we hope to have you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
large apartments
very large rooms that are more like an apartment - has a kitchen space, a walk-in closet and a living room area + balcony. good energy place. the only downside is that there is construction going on in the area so during the day you will hear that noise. quiet at night, with no bars nearby. close to the beach. I will return next time in Playa.
2024년 2월에 2박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
Dear Guest Thank you for sharing your experience with us, for the team that makes up the Hotel it is of great importance to receive feedback from our guests in order to provide a satisfactory service in the future. Thank you very much for choosing us and we look forward to welcoming you again. -Front Desk

8/10 - 좋아요

Marie

연인과의 여행
좋아요: 편의 시설/서비스
Nous avons dû changer de chambre. Celle que nous avions au 3e étage était parfaite, mais celle du 4e, très bruyante, probablement à cause de bruits venant du système de climatisation ou de la piscine.
2024년 2월에 1박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 10일
We appreciate your comment about your recent stay with us, we apologize for the inconvenience you experienced. We will address these issues internally to improve our guests' experience. We invite you to visit us very soon and we will be your choice again for future vacations.

10/10 - 훌륭해요

Marie

2024년 1월에 1박 숙박함
답변 제공: Luis Martinez Reception manager 님, 2024년 3월 22일
We are pleased to know that you enjoyed your stay with us, we hope to have you back soon.

10/10 - 훌륭해요

Marie

연인과의 여행
Je viens souvent à cet hôtel, ainsi que mes amis. Très convenable, qualité/prix. Un peu bruyant le jour à cause de la construction de condos autour. Malheureusement il n’y a plus de resto offrant petit déjeuner. Attention les prix du café, du petit dej, des restos, des boissons etc a beaucoup augmenté à Playa. Heureusement qu’il y a une cuisine ici, mais elle n’est pas très bien équipée. Personnel très gentil. Je recommande, malgré tout cet hôtel et j’y reviendrai sûrement.
2024년 1월에 6박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 10일
Dear Marie, We sincerely thank you for sharing her experience with us. We value your comments so that you have a better experience with us in the future. We are waiting for you again!

10/10 - 훌륭해요

christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent emplacement.
2024년 2월에 1박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 10일
We hope to see you soon again!

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overall a great place to stay just off of fifth Avenue, the room was clean and relatively quiet. There was a considerable amount of construction across the street during the day but wasn’t very noticeable for the most part. I really liked having a kitchenette just a short walk to the grocery store and theOcean view pool on the rooftop was nice as well
2024년 1월에 7박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 10일
Dear Jeffrey, We are pleased to know that you enjoyed your stay with us. For us, our guests' comments are very important to be able to provide them with a more satisfactory experience in the future. We hope to see you again!

10/10 - 훌륭해요

LUISEL

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bien ubicado, limpio y personal atento
2024년 1월에 4박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 10일
Estimado Luisel,Nos complace saber que disfruto su estancia con nosotros.Para nosotros es muy importante los comentarios de nuestros huéspedes ya que nos ayudan a brindarles una experiencia mas satisfactoria a futuro. ¡Esperamos verte de nuevo!

10/10 - 훌륭해요

Mario

2024년 1월에 5박 숙박함
답변 제공: Luis Martinez Reception manager 님, 2024년 3월 22일
We are pleased to know that you enjoyed your stay with us, we hope to have you back soon.

6/10 - 괜찮아요

Norma

가족 여행
별로예요: 청결 상태
Room was decent, bathroom was terrible, shower head not working. My daughter took a shower and water flew everywhere. Pool area is nice, staff was pretty good, close to the Main Street.
2024년 1월에 3박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 10일
Dear norm. On behalf of the hotel team, we apologize for the inconvenience you experienced during your stay with us. Thank you very much for your comments, this will help us improve and offer you a more satisfactory experience in the future. We are hoping to welcome you soon!

8/10 - 좋아요

Anna-Ève

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambres très propres. Personnel serviable
2024년 1월에 2박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
Dear AnnaWe are pleased to hear that you enjoyed your stay with us. For us the comments of our guests are very important, in order to provide you with a satisfactory service. We look forward to welcoming you again ! -Front Desk

8/10 - 좋아요

Miaona

단체 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing but the bed was uncomfortable due to the sheets , overall it was an amazing experience.
2024년 1월에 1박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
Dear MiaonaThank you for sharing your experience with us. For the team that makes up the Hotel, it is of utmost importance to receive feedback from our guests to detect their needs and requests, in order to achieve the main objective of the Hotel which is, the full satisfaction of the guest. We are pleased to know that you enjoyed your stay with us and we would love to welcome you back! -Front Desk

8/10 - 좋아요

Kumudha

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great place to stay close to beach and downtown
We loved our stay at this hotel. This place is at great location which is right on 5th Ave and walking distance from the beach. Hotel has a kitchen which is great for families with food restrictions or likes to cook. Rooftop pool gives an amazing ocean view. Though most things were great we had sight inconvenience with the water supply in the morning and wifi connection. One day we woke up with no water for 2 hrs but other days water flow was slow in the morning which makes difficult to take shower. You to have call the reception every morning for the water. They do some point fix which restores the flow but need to call them. Internet connection was generally very slow.
2023년 12월에 3박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
Dear GuestWe appreciate you sharing with us the experience you had during your stay with us. It is a pleasure for the hotel team to serve you and make your vacation a great experience. We are sorry for some inconveniences you experienced during your stay, it is very important for us to get feedback from our guests in order to provide you with a better experience in the future. We look forward to welcoming you again soon! -Fron Desk

6/10 - 괜찮아요

idan

가족 여행
좋아요: 청결 상태
Jail!!! Walls 2m in front of any window.
Room ha no window facing outside. All windows had wall in front within 2m. This setup is for 2 star hotel or less
2023년 12월에 3박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
Dear IdanWe appreciate you sharing with us your experience during your stay with us, first of all we are sorry for the inconvenience you had to experience during your stay. It is very important for us to receive feedback from our guests in order to provide a better experience in the future. We look forward to welcoming you back.-Front Desk

8/10 - 좋아요

Roberto

2023년 12월에 3박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
We look forward to welcoming you again!-Front Desk

4/10 - 별로예요

Sergio

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
En general la ubicación e instalaciones son buenas, el problema es que no funcionó la red wifi, se reportó a la administración y la respuesta fue que nos conectáramos a cualquiera de las otras habitaciones y tampoco funcionaba, después nos informaron que cambiarían el módem pero al siguiente día, otra observación es que al parecer no cambiaron la ropa de cama, fue la misma los tres días
2023년 12월에 3박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
Querido Sergio Primero que nada agradecemos que compartas tu experiencia que tuviste con nosotros, lamentamos los inconvenientes que experimentaste durante tu estancia.Valoramos sus comentarios, y aseguraremos que se tomen medidas para abordar este problema y evitar que vuelva a ocurrir en el futuro. Agradecemos su comprensión y esperamos tener la oportunidad de recibirle muy pronto.-Front Desk

8/10 - 좋아요

Estefanía

단체 여행
좋아요: 청결 상태, 객실의 편안함
The stay was nice. Just to sleep, room was big and comfortable. It will be nice for a long stay. The only thing I didn’t like was that the Check in was a little bit slow.
2023년 12월에 1박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 15일
Dear Estefanía We hope she enjoyed her stay with us. Thank you very much for sharing your experience with us, for us the comments of our guests are important, this in order to provide a more satisfactory service in the future. We hope to welcome you again!-Front Desk

6/10 - 괜찮아요

Camille

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The unit we stayed in was clean but needs updating as it lacked basic necessities. Having been to other accommodations nearby, this was my least favorite stay as the space, despite being clean, safe and walkable to many eaters and shops, just left more to be desired. I will say, these units more than likely are individually owned so may not be decorated or equipped the same so this may be very well isolated from what other units in this building offer. The rooftop area and pool are amazing and offer incredible views of the city. Check in was a breeze as was checking out. We enjoyed our stay overall.
2023년 12월에 4박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 11일
Dear CamilleThank you for sharing the experience you had with us. It is very important for us to receive feedback from our guests in order to provide you with a more satisfying experience in the future. We appreciate your understanding and look forward to welcoming you back again soon!-Front Desk

10/10 - 훌륭해요

Hugo

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 객실의 편안함
Excelente estadía
Muy buen hotel, tenia todas las comodidades necesarias. Se podia ver amanecer desde la terraza von una vista increíble. Lugares de comida cercana, sin tuidos molestos, personal muy amable.
2023년 11월에 7박 숙박함
답변 제공: FRONT DESK 님, 2023년 12월 14일
Thanks for your great review Sr. we hope to have you here soon

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superior property. Super pleasant experience. Clean and modern and spacious accommodations. The roof top pool and patio are phenomenal. Very quiet, in a perfect area of town away from the pumping night club scene. Parking onsite and front staff were incredible and met every need and expectation. Also 1 block from the best local eatery in playa called “TROPICAL TACO” we ate there 5 of the 10 nights in playa. Incredible CUSINE and fair price!!
답변 제공: Recepción 님, 2023년 12월 6일
Thanks for your great review Sr. we hope to have you here soon.

10/10 - 훌륭해요

Matthew Louis

좋아요: 청결 상태, 숙박 시설 상태 및 시설
the ladies at the desk were excellent thank you!
2023년 11월에 7박 숙박함
답변 제공: FRONT DESK 님, 2023년 11월 24일
Thanks for your great review Sr. we hope to have you here soon.

10/10 - 훌륭해요

Yaremi Berenice

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal muy amable
2023년 11월에 2박 숙박함
답변 제공: Recepcion 님, 2023년 11월 23일
Esperamos que hayas disfrutado de tu estancia. Te esperamos pronto!

10/10 - 훌륭해요

Tyler

단체 여행
좋아요: 청결 상태, 객실의 편안함
Room was spacious and comfortable with a functional kitchenette. The staff was an absolute dream! Super friendly and accommodating. Location was perfect as well. Quiet, but within short walking distance to many amazing restraunts, shopping, and pristine beach. Rooftop pool was also gorgeous and clean. Will be booking here again in the future.
2023년 11월에 4박 숙박함
답변 제공: FRONT DESK 님, 2023년 11월 22일
We are glad to know that you enjoyed your stay with us. We hope to see you soon!

10/10 - 훌륭해요

Mahdi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so perfect for our stay. It was like home away from home. Very clean, convenient, friendly staff, and close by to everything (beach included). The pool was clean, the rooms are spacious, all needed kitchenware are available. I am definitely staying there again
2023년 11월에 3박 숙박함
답변 제공: Hotel Grand Fifty Suites 님, 2023년 11월 21일
It is all our pleasure to have you here. We will be more than happy to have you again, in home away from home. Grand Fifty Suites Staff