Travelers can unwind by the ocean or enjoy the outdoor pool at this welcoming hotel near Playa del Carmen Main Beach, where breakfast is worth savoring
Vista Caribe blends Caribbean charm with modern comfort. Guests appreciate the ocean views while dining at the on-site restaurant serving international cuisine. The property features both a standard outdoor pool and a separate children's pool, making it ideal for family stays.
Located on the beach, Vista Caribe is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida
1 min walk - 0.0 km
Playa del Carmen Main Beach
5 min walk - 0.4 km
Mamitas Beach
10 min walk - 0.8 km
Central Square
5 min walk - 0.4 km
Playa del Carmen Maritime Terminal
10 min walk - 0.8 km
Getting around
Cancun Intl. Airport (CUN)
50 min drive
Restaurants
Häagen-Dazs
2 min walk
Carboncitos
2 min walk
La Vagabunda® Centro
1 min walk
Inti Beach
2 min walk
Mercado 174
1 min walk
About this property
Vista Caribe
Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Vista Caribe provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free WiFi in public areas.
Other perks include:
An outdoor pool and a children's pool
Continental breakfast (surcharge), luggage storage, and a 24-hour front desk
Room features
All guestrooms at Vista Caribe offer comforts such as air conditioning.
Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 for adults and USD 5 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
On the beach
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
19-inch flat-screen TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children
Nearby parking fee: USD 12 per day(328 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Vista Caribe Hotel
Vista Caribe Playa del Carmen
Vista Caribe Hotel Playa del Carmen
Frequently asked questions
Does Vista Caribe have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.
How much does it cost to stay at Vista Caribe?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Vista Caribe on Mar 24, 2026 start from ₩62,561, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Vista Caribe pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Vista Caribe?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Vista Caribe?
Check-out is at 11:30 AM.
Where is Vista Caribe located?
Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Mamitas Beach are also within 15 minutes.
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Reviews
Vista Caribe Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
What a bargain!
Right on 5th avenue with lovely pool.
Breakfast included.
Staff are wonderful
This definitely isnt the Hilton but what an amazing value.
Will certainly be back
People are great here the people at the help desk workers etc no complaints on them great work. However it's a 2 star quality hotel. Old furniture, hot water comes after 10 minutes of leaving it on. There is no mirror at the restroom. Things just look neglected and old. They should invest some money and renew stuff. Also it's right next to a club so loud till 3am.
Staying there was not even close to 3 stat hotel. Bed sheets were dirty and the check in was not smooth as they required more money because I reserved online. They say in the reservation that the parking is available but it’s not and hotel doesn’t have parking area and I had to walk 10 min to the nearest public parking. The parking was 18 dollar for one night. The food of the resturant is very simple and not high quality. However, the staff were friendly and location was very good. Do not recommend!
I didnt have much expectations with this hotel and I was correct. The good: the pools clean, theres no bugs in the rooms and its close to 5th and the beach.
The not so bad: no coffee machine or fridge. This is easily remedied with a portable kettle and ice in a garbage can.
The bad: No blankets, no hotwater, no cable or internet and absolutely no help from the staff. The restauraunt food is not good and over priced. The breakfast is not worth it. It was an all around horrible stay. I will never stay here again. I dont recommend this to anyone.
We’ve stayed here before but now the outside area aren’t kept up & only 1 bath towel / no lock for safe & my room was “damp” inside. Guys were drinking & partying & loud.
Myrna
Stayed 3 nights in Jan 2025
2/10 Terrible
Franklin Boyd
Jan 7, 2025
Toilet didn’t work, they put my disabled wife and me on the third floor with no elevator. Electrical outlets were open etc etc etc.
No hot water, and low pressure cold water. Room clean, but smell mold. Stuff speak Spanish, not English. No phone number available to contact management.
The hotel room was dirty, rust in the sink, mold in the fridge, the shower door was falling off, no water pressure, toilet wouldn't flush well. Also Expedia charged me $58 per day, there was a sign outside advertising my room at $40 per day. The staff did their best but unless the hotel gets major maintenance I wouldn't recommend booking there.
Hotel . Com was no help ,I could not get a hold of them !,No refrigerator or micro wave the water in the pool was so low it was below the filter (cloudy water ) shower door was gross construction out side my room broken star case , no chairs by the pool,
I used the room as a storage locker !
They promised a refrigerator & micro wave but never came & I was booked for 13 days
As we arrived we were supposed to have a balcony. We did not have it. The days after in the morning they told us that it will be ok to move from one room to another but we had to repack our luggage and leave it to the reception. As we arrived lather that day, we were told that there was no room for us. After a not pleasant conversation, they found a room. It was externally noisy. The cleaning lady did not clean the room every day and we had to beg for toilet paper and soap
Carl
Stayed 6 nights in Mar 2024
2/10 Terrible
Eduardo
Mar 7, 2024
Disliked: Cleanliness, staff & service, amenities
We were 6 people, we did not get the room we booked, they also did not have enough pillows to acomodate us, they also did not have any sheets for one of the beds, for two days they ran out of towels so we had to go buy towels so we could shower. The internet never worked and neither did the cable, it was the most terrible experience I've ever had in a hotel. The staff was not helpful at all, they just said, we don't can't do anything and it was horrible. PLEASE REMOVE THIS PROPERTY FORM YOUR SITE.
We have stayed at this property for years but after covid seems a little worn down. Our room did not have hot water and the nozel to the shower was rusted and old. They also didnt give use any amenities like soap or shower n conditioner. They're was a small platic soap dispenser that was almost broken too. When we went down to ask about the hot water we were told it was going to get fixed but nothing was fixed until the following day when we were checking out. Bed was not comfortable and you only get a sheet to sleep there was no blanket or anything else.Hopefully they can improve and look into upgrades and repainting the property.
Old with lots of deferred maintenance
Room had a bed & dresser. That’s it. No chairs.
Pillows were flat
No hot water, or took forever to get hot.
Windows don’t close/lock, bugs bugs bugs
5 lightbulbs were broken
Mosquitoes
No floor mats in bathroom
Water is rusty and smells
Faucets and shower head rusty
Pool area was dreary
3 pool lounges. All rusted and broken
No umbrellas
No shady so no one uses the pool for long
Pool was murky
TV didnt work for 4 days. Asked 7 different people to fix. Slow response from staff.
TV didn't work; WIFI didn't work; no reading lamp and only one overhead light -- which didn't provide enough light to read at night, so I was stuck with NOTHING to do but sit in the ugly room. Small couch in room was filthy and I didn't dare put a suitcase or anything on it. The toilet was plugged ... but worst is the MOLD you can smell -- but do not see until you see the back of the building. Their website makes it look like the building has been fully renovated and painted --- it's not. After waiting two days for TV and WIFI to be fixed and thinking smell may dissipate, I checked out. I had paid in full to hotels.com and front desk would not reimburse me. I paid in full for SIX days and checked out after two. (It would have been after one night, but I gave them a chance to fix TV & WIFI ... but NOTHING still would work). Front desk personnel said I needed to contact hotels.com for any reimbursement.
When we arrived to check in we learned that the hotel gave away our room we paid for because we booked on Expedia. I assume someone came along with cash and because we could still theoretically cancel our stay with a refund, they gave the room to them. After communicating back and forth they said they did still have a room.. we got to our room and were horrified. This room had no windows, no working water, no blankets or bedding. There wasn't even a door knob to close the door. A massive 4 blade ceiling fan with lights was completely torn from the ceiling and hanging above one of the stained mattresses we were expected to sleep on by its wires. After travelling for 18 hours I stayed up all night guarding the door that couldn't close properly. (We were also told people often break into that room). The next day we complained to the office and demanded a different room. They did move us to a new room that was much better but we still didn't get what we paid for. I paid extra for the "quadruple room" that was supposed to have a seperate bedroom for the wife and I. Instead it was two double beds in one room. For the entirety of our stay we never did get blankets..lol. the free breakfast they offer is pancakes, fruit and juice. My wife doesn't eat pancakes and asked for an egg as a substitute. They billed us 10 Canadian dollars for 1 egg...all in all we did have a good stay once we were relocated, the staff is friendly but we probably wouldn't stay here again..
Jacqueline was the worst of all my experience.
She was going out of her way to be unfriendly,
She charged me again but she insisted that it wasn't paid, I paid in advance, the internet was so weak so I wasn't able to show proof at my arrival and Ibpaid because I was tired that night, in the morning I went back to front desk to show them my receipt.
The morning person was the opposite, she was friendly and apologized.
But my money wasn't refunded right away, I was told that I had to wait for the afternoon accountant, I came back later and unfriendly Jacqueline was at the front desk. She was very bothered doing her job,she had to return the money, she didn't apologized for her mistake,I asked for an extra towel because there is only one towel in the room and she denied it.The second night my brother and his wife asked the same and the extra towel was denied again, the toilet doesn't flush well in both of the rooms that we used, the second night we Asked to be moved to different room because the loud music from the bars around ends till 4 am, and my room was without AC and the same issue with the toilets , the wifi didn't work, we ask Jacqueline and she did it again she went out of her way to be unhelpful, the sink handles was so rusted that I didn't want to touch them, the water stinks,is the worst hotel that Expedia works with, it should not be in this platform.
It my worst experience ever
Las habitaciones muy descuidadas, instalaciones muy viejas y sucias, puertas flojas, canceles oxidados etc etc, no hay internet ni agua caliente ni cobijas