숙박 시설 정면

스텔라토스 하우스 여행 후기

2.5 out of 5
스텔라토스 하우스
Messolonghi 41, Kefalonia

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 5개 이용 후기 중 3개" "
평점 8 - 좋아요. 5개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 5개 이용 후기 중 1개" "
평점 4 - 별로예요. 5개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 5개 이용 후기 중 0개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Positive: Great communication with the host, who allowed us to check in late; very nice and helpful host. Negatives: very strong smell in the apartment, most likely coming from the bathroom; the bathtub was very filthy, not cleaned and we have not been able to use it. Outdated furniture in the kitchen, beds very average. I do not recommend this place.
2021년 7월에 1박 숙박함
답변 제공: Stellatos Eleftherios 님, 2021년 7월 19일
Dear Ms Lungu first of all I would like to thank you for your kind words. The smell in the apartment unfortunately it comes from the cleaners used by the maid for your safety from covid19. As for the room before we give it for use, we carry out an inspection.We did not notice any dirt in the inspection. However, we apologize if we missed something.As for the furniture, the apartment was what you saw in the photo,so I think it was purely a matter of your choice. We also had suites that might have been closer to your taste and desires but had a different price. Kind Regards the Hotel Manager

8/10 - 좋아요

Christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Sommerurlaub
2 Wochen im August Apartment mit 2 Schlafräumen, klimatisiert und 2 kleine Balkons Blick aufs Meer 3 Stöckiges Hotel Zimmer wurde täglich gereinigt, Duschvorhang sollte gewechselt werden, sonst alles OK Küche sehr spärlich eingerichtet Umgebung Bars, Restaurant in Fußdistanz Meer ca 500m (Hotel ist am Hügel) Hotelbetreiber sind sehr distanziert (bis auf den Chef ca 40 Jahre alt). Frühstück haben wir nicht konsumiert (sind in die Bar Octopus gegangen) - Keine Informationen und Tipps erhalten
2019년 8월에 14박 숙박함
답변 제공: Lefteris 님, 2019년 9월 6일
Mr Christian , the problem starts from the company that you made the reservation and not from us, We gave you better apartment than this you booked. So you finally stayed at 65sq meters corner apartments with two separate berdrooms , one with king size bed and luxury matters, smart tv with Netflix , armchair and private balcony , the other bedroom has 2single beds ,tv, armchair and private balcony. The apartment has also dinning area kitchen , with oven, hobs , big fridge with refrigerator , electric kettle , toaster, microwave oven , a big wooden Oregon table and chairs. Also it has 4meters wardrobe and 10 sq meters bathroom with bathtub. Now you didn't want to pay the breakfast , you show us a paper from the first page of the company that you made the reservation , I explained you that we are not cooperating with this company I saw you at my laptop that we are not cooperating with them and all the detail we have for your reservation from the other company which we are cooperating and that it doesn't write any where about breakfast. Finally you decide to eat breakfast every day and the breakfast includes bread,toasts,cheeses,turkey, eggs, handmade jams , honey, yogurt, juices, coffee, tea, milk, ham , canned peaches, ricinci with different tastes , sugars brown-white, cereals/corn this is the basic breakfast and the premium has also bacon, sausages, fruits and some other things and all of our products are biological and not from massive production!Except of this you told that we didn't give you details..and I gave you 4pages with details and information about all the island at least I remember very good what I did. Finally I observe that the more you give to someone, the more he will ask without pay and without to be satisfy.But I will thank you because you give me the opportunity to write sime details for our Hotel the one & only with 5keys!

10/10 - 훌륭해요

Kassiani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

Karin 님, Göteborg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nära stranden / bra avstånd till torget
Helt fantastiskt - så trevligt hotell så trevlig personal och allt var enastående
2017년 6월에 7박 숙박함