Thank you for your comments Daniera. We are glad that you enjoyed your stay. Thanks for advising about the water. We will have this looked into. With regards to TV, microwave and fridge, we do not advertise that we offer these so we are a little puzzled that you had expected them. All these items are high energy users which, as an environmentally friendly hotel we avoid. As for the roads, as hoteliers, we are not responsible for the roads nor the lighting of roads. Re the restaurant and bar, we have clearly listed these as closed. This is a result of the pandemic forcing us to re-evaluate our operations when we re-opened. We do however offer takeout provided by Keelie's Kitchen and have been encouraged by the positive feedback we are receiving from guests about her cuisine. The breakfast that we offer is US$ 15.50 per person not US$ 25. Given the fact that we have significantly reduced our rates since re-opening last year July, we cannot offer this complimentary. We do have to generate enough income to cover costs and pay our staff a fair wage. Please do be careful with mosquito coils, they are not that healthy so we avoid them. We do hope our answers clear up your questions and look forward to having the pleasure of welcoming you again.

So glad you enjoyed your stay. Thank you.

So glad you enjoyed your stay. Thank you

Thank you. We are delighted that you enjoyed your stay and look forward to having the pleasure of welcoming you again.

Thank you. We are glad that you enjoyed your stay.

We appreciate your positive feedback. Thank you for taking the time to share your experience with us. We hope to welcome you back again in the not too distant future. With best wishes from all members of the Team.

Vielen Dank. Wir freuen uns sehr, dass Sie eine Schoene Zeit bei uns hatten.

It never ceases to amaze us that when travelers are planning their trips and making their choices that they do not avail of the wealth of information provided for them, they do not do their due diligence prior to making bookings. They then choose the wrong hotel and proceed to blame the hotel for their choice. If one is not a Nature lover, if one does not appreciate the sounds of Nature (birdsong, whistling frogs, crickets, etc.) and one must have a television in the room, then why on earth would one book Hotel Mockingbird Hill? This remains a mystery to us. We have put all the relevant information and images out there and expect travelers to use this information when making their choices. This guest clearly made the wrong choice of hotel and now wants to make it appear that the hotel is at fault. We have met our responsibility to provide information about the hotel and believe that travelers should meet their responsibility be first reviewing the information provided and then making their choices.

Dear Anonymous we are unable to comment as we do not know who you are and what it was about your stay that was not to your liking. There is always room for improvement and customer reviews can help us to know what it is that we can do better. Unfortunately all we know is that you were not happy, but we do not know why which means we cannot do anything about it.

Thank you so much

Thank you so much. Glad you enjoyed your stay.

Thank you so much. We hope to have the pleasure of welcoming you again.

Thank you so much. We look forward to your next visit.

Thank you for your positive feedback. So glad that you felt at home and welcomed by the team and that you enjoyed the ambiance and beauty of the natural setting. We do hope we will have the pleasure of welcoming you back. With sunny greetings and best wishes from the Team at Mockingbird Hill.

Thank you for taking the time to share your experience. We appreciate your comments and are happy to hear that you enjoyed a pleasant experience at Mockingbird Hill. It was a pleasure welcoming you and we look forward to welcoming you back soon.

Thank you. Yes, you can enjoy all the wonderful things of a lush tropical setting including colourful birds flitting from one colourful set of flowers to another, fireflies, the tree frogs and so on. Glad that you enjoyed your stay.

Thank you for your comment. We are happy that you appreciated the service provided. We have always been committed to sustainability and the environment and will remain so.