포트 아서, 텍사스의 가족 여행 호텔

“Good”

“Our experience at this hotel was very disappointing. The staff was extremely unfriendly and unwelcoming. They did not want to check us in, even though we needed a room urgently. We were traveling with a small child, and it was raining heavily outside. The only reason they finally let us stay was because I booked the room through Expedia while standing there. Instead of showing empathy or trying to help, the staff made us feel like we were not welcome. This was one of the worst customer service...

“Very clean and updated hotel .”

“Room was clean. Breakfast was 6-8 am & was awful. TV was terrible. Unable to get any TV channels without rebooting the TV. Even after rebooting it was a challenge to get to the channels. What channels we finally got were out of Dallas so no local news or weather. Fire alarms went off early morning & local fire officials including the fire Marshall had to come in our room. This happened multiple times that morning. We left as the noise & chaos were too much. Elevator was slow & bumpy..floor...

“p”