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Reviews of Clinton Inn And Suites

2 out of 5
Clinton Inn And Suites
1735 E Perry St, Port Clinton, OH

Reviews

6.2
Rating 10 - Excellent. 103 out of 653 reviews" "
Rating 8 - Good. 162 out of 653 reviews" "
Rating 6 - Okay. 149 out of 653 reviews" "
Rating 4 - Poor. 126 out of 653 reviews" "
Rating 2 - Terrible. 113 out of 653 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Caleb

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised free breakfast, breakfast was not on site.
Stayed 1 night in Apr 2024
Response from Liz on May 8, 2024
Upon check in the front desk should have informed you that due to circumstances beyond our control, that breakfast was being served next door at Quality Inn

4/10 Poor

Ulysses

Traveled with partner
Disliked: Property conditions & facilities
Was given a room with no heat. We notified the staff but since they were booked up they could not help. I got no refund. The second day they still didn't have a room till 9pm and we didn't feel like moving since we were leaving and it was warm that day. I feel they should have at least given us something for the first night as compensation. If you dont mind a little dirt or inconvenience then this is ok.
Stayed 1 night in Apr 2024
Response from Liz on Apr 15, 2024
This will be reviewed by a member of management

6/10 Okay

Breeona

Traveled with partner
Liked: Staff & service
We had a great time, but the bathrooms had hair and were dirty.
Stayed 2 nights in Apr 2024
Response from Liz on May 4, 2024
Did you inform the front desk of the issue? They will always help out with anything.

4/10 Poor

Howard

Traveled with family
Disliked: Property conditions & facilities
Room was in poor condition. Sliding door on the outside would not lock, two lamps did not work, bathroom exhaust vent fan screamed like bearings were failing, and the water was cold for shower in the morning. Continental breakfast was very sparse.
Stayed 1 night in Apr 2024
Response from Liz on Apr 15, 2024
Hello Guest, Did you inform the front desk of the issues?

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there, it was closed for renovations. No emails or notifications at all that it was shut down.
Stayed 2 nights in Oct 2023
Response from Liz on Oct 23, 2023
Hello, You were notified by a member of our staff that your reservations would be moved to another hotel, and expedia reached out to you also.

8/10 Good

Matthew

Stayed 1 night in Oct 2023

6/10 Okay

Lester

Liked: Staff & service
Disliked: Room comfort
It was ok
We arrived and the lobby was clean but smelled strongly of cleaning supplies. Easy checkin the lady at the desk was nice. Carpets need updated throughout halls. Room was clean mattress was hard. Beautiful location, we walked straight out to the water!
Stayed 1 night in Oct 2023
Response from Liz on Oct 23, 2023
Hello, Our location in very nice.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from liz on Oct 23, 2023
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location right on the shore of Lake Erie. Great place to watch a sunset. Right next to a restaurant with very tasty fish dinners.
Stayed 2 nights in Sep 2023
Response from Liz on Oct 6, 2023
Dear Guest, The view here is awesome!

6/10 Okay

Niki

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Liz on Sep 23, 2023
Dear Guest, Could you please give us more information on your stay. Thank you

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was small but was one of the highlights of the trip. It was right on the lake you could sit out at the shore and I loved it.They are pet friendly as well
Stayed 2 nights in Sep 2023
Response from Liz on Sep 17, 2023
Dear Guest, Thank you for the kind words, it is very relaxing by the water for sure.

6/10 Okay

Melissa

The hotel smelt of old wet carpet, the bed comforter was more like a light throw blanket and was not warm at all. There was not much room to move around the room at all. For the price, I was very disappointed. The front desk check in was awesome!!!
Stayed 2 nights in Sep 2023
Response from Liz on Sep 14, 2023
Did you ask the desk if another room was available to you? They are happy to help in anyway any time of day or night.

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Liz on Sep 8, 2023
Dear Guest, Thank you for the rating of 10.

6/10 Okay

Sue

Traveled with partner
This hotel’s view is excellent
Stayed 1 night in Sep 2023
Response from Liz on Sep 8, 2023
Dear Guest, Yes the view is great. But could you provide more on your stay.

10/10 Excellent

Stan

Stayed 1 night in Sep 2023
Response from Liz on Sep 8, 2023
Dear Guest, Thank you for the rating of 10.

2/10 Terrible

Nelson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel w Fleas
This place has thousands of fleas. Please stay away this place.
Stayed 2 nights in Aug 2023
Response from Liz on Sep 2, 2023
Hello, There are absolutely no fleas in the rooms.

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Liz on Aug 31, 2023
Dear Guest, Thank you for the 10 out of 10 score, we are happy you enjoyed your stay.

4/10 Poor

Scott

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
we like the convenience of the location. but room are so dated and small its ridiculous. small beds ...and small bathrooms. from the out side and when u walk in the lobby its great..but downhill from there
Stayed 2 nights in Aug 2023
Response from Liz on Aug 31, 2023
Dear Guest, Stay tuned for updates to the hotel, we hope you will try us again.

4/10 Poor

John M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So sad
We were very disappointed. I had hurt my knee two days before we got there . Our room was on the second floor after much discussion I accepted the increase in charge and got a first floor handy cap room. No plastic drink cups . Very poor breakfast. No room service. Used same towels two days. Will never stay there again. I wrote down the hotels near by. And when we go again we will handle it direct
Stayed 2 nights in Aug 2023
Response from Liz on Aug 31, 2023
Dear Guest, Room service is by request only. Did you ask the front desk to bring you clean towels and cups for the room?

6/10 Okay

Ruth

Our visit.
I chose this hotel because I wanted to swim in the pool. The pool was advertised to be open at 7am but never opened the whole time we were there. There were spider webs on the ceiling and walls. Aside from yogurt that had quite a bit of sugar in it, the breakfast was all carbs. There should have been some protein like greek yogurt, bacon, eggs...or protein bars or something.
Stayed 1 night in Aug 2023
Response from Liz on Aug 31, 2023
Dear Guest, Did you ask the front desk to open the pool or was it closed for maintenance? Did you ask the front desk to help with the room issues, they are more than happy to help out in anyway.

4/10 Poor

Lyle

Traveled with group
Disliked: Staff & service, property conditions & facilities
Had no hat water and told the staff about it and they did nothing about it even after checking and confirming the was none. They didn't even offer to reduce the price for having to shower in cold water. I'll never go back and I'll tell others not to go there.
Stayed 2 nights in Aug 2023
Response from Liz on Aug 25, 2023
Hello, While you were out on Saturday the manager and maintenance guy went up to the room and let the hot water run for a couple of minutes and it was there it was very hot.

8/10 Good

Richard

Liked: Amenities
Room was clean and fresh. New carpet, paint and furniture. Breakfast was good. Only issue was pool was closed. Recommend
Stayed 2 nights in Aug 2023
Response from Liz on Aug 25, 2023
Thank you for the kind words. It was closed for maintenance.

2/10 Terrible

Pat

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t anything else available in the area so we stayed here and made the mistake of not checking rooms first. The Inn is run down, smelly and dirty. Breakfast just basic bagels , waffles and cereal. We ended up checking our early.
Stayed 2 nights in Aug 2023
Response from Liz on Aug 22, 2023
Hello, Everything seemed of the first night for you is this correct? Please always infor the front desk of anything.

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was abvertised on expedia at 79 a night. Wound up paying 222 for a night. Place stinks like mold. Have pictiresnof mold. Wires hanging out of ceiling. Tv never worked correctly. Breakfast was a joke. Waffles and coffee. Checked out a day early and was toldmi wouldnstill be charged for thr nightbi did not stay.
Stayed 4 nights in Aug 2023
Response from Liz on Aug 31, 2023
Hello, The room rate of 79 is for a small king room. Did you ask the front desk to help with the TV? There is a 48hr cancelation policy.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Liz on Aug 17, 2023
Thank you

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was good no problems everything was good no problems clean and comfortable
Stayed 1 night in Aug 2023
Response from Liz on Aug 17, 2023
Thank you.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
No room cleaning or clean towel service unless you ask for it due to lack of employees. Not what I expected for the cost.
Stayed 3 nights in Aug 2023
Response from Liz on Aug 17, 2023
Hello, Did you take your issues to the front desk? Did you ask for clean towels?

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place on Earth!
Filthiest Hotel I have ever visited!! Slept on lounge chairs outside. Left in middle of the night. The smell of cat urine was horrendous! My friend with asthma and an autoimmune disorder couldn’t breath because the stench was so strong. Asked to change rooms but they said no. Horrible staff, asked to speak to a supervisor or manager, they told me they probably wouldn’t call me. Still waiting for a response back. These people are nothing about customer service, they do not even know what that means!
Stayed 1 night in Aug 2023
Response from Liz on Sep 14, 2023
You should have left your actual name on here so the response could be a better one. We didnt see anyone sleeping on lounge chairs. Front Desk is more than willing to help anyone with any kind of problem at anytime day or night

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here because it had breakfast and we were there for a fishing trip. Breakfast wasn't set up until 7am. We needed to leave by 6:30. It isn't a benefit unless you can enjoy it. Not everyone sleeps in until 7:00 or later. Do better.
Stayed 1 night in Aug 2023
Response from Liz on Aug 14, 2023
Hello, We would have opened breakfast early for you..all you have to do is ask.

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
The room was worn badly it had a couch to set in you went to the floor could not set on it tv n furniture old n the breakfast was stale old muffins n bagels were so bad you couldn’t eat it I would rate it a zero very bad breakfast
Stayed 4 nights in Aug 2023
Response from Liz on Aug 14, 2023
Hello, Did you inform the front desk of the issues with breakfast?

2/10 Terrible

Maria

Stayed 2 nights in Aug 2023
Response from Liz on Sep 2, 2023
Hello, More information on your stay please

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthiest place I’ve ever seen in my entire life, we couldn’t stay for fear of bedbugs, spiders, stains, everywhere horrible smell
Stayed 1 night in Aug 2023
Response from Liz on Aug 13, 2023
Hello, You checked in at 8:50am on Saturday 8/12/23..and stayed all day and decided it was time to leave at 12:12am Sunday 8/13/23. One problem for sure is that you were charged a pet fee and that made you mad, so you started to try and find things wrong with the room, when the day manager was in that room personally to make sure things were in order and make sure the tv and a/c was working the manager checked for a clean room also and it was.

10/10 Excellent

RANEE, Ashland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about staying here!!!! The staff was wonderful, really went out of their way to make sure everything was perfect. Our bathtub was dripping, and they fixed it that night. The swimming pool overlooking the water was amazing. Will be staying here everytime I'm in Port Clinton
Stayed 2 nights in Aug 2023
Response from Liz on Aug 9, 2023
Hello, Thank you so much for the kind words. I will let the staff know what you said. We are so happy you enjoyed your stay with us. Hope to see you soon :)

6/10 Okay

Kathleen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was not very clean. The twin beds mattress had urine stains and so did the mattress covers. The kitchen sink was dirty including the drain area. The air conditioner in the main bedroom was broken
Stayed 2 nights in Aug 2023
Response from Liz on Aug 8, 2023
Hello, We offered to change your room. You said no.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Tons of mosquito like bugs all over the ceilings in the rooms, splatters of stuff on the walls and doors. Found a random sock beside the bed.
Stayed 1 night in Aug 2023
Response from Liz on Aug 8, 2023
Hello, Did you inform the front desk of the issues?

2/10 Terrible

Bruce

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled musty. Shower curtain was black with mold. Lamps didn't even have shades on them. Did not even have plastic cups in room. No complimentary water. I guess you don't get much for $220 a night.
Stayed 1 night in Aug 2023
Response from Liz on Aug 8, 2023
Did you inform the front desk of these issues?

6/10 Okay

Jennifer

Traveled with group
Liked: Staff & service
The bed was broke told the front desk in the morning on Friday didnt do anything about it. Told the next shift they came up and took pictures.
Stayed 2 nights in Aug 2023
Response from Liz on Aug 8, 2023
Hello, We offered to change the room for you, and you said it was fine for the night. Not sure what might have happened the first time you said something.

6/10 Okay

Rachael

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed 2 nights, it was about average. The bed is hard and there are no lights outside when you walk out at night it’s pitch black so it felt a little unsafe but other than that it was fine for what we needed.
Stayed 2 nights in Aug 2023
Response from Liz on Aug 8, 2023
Hello, The lights are out because of the bugs that come up from the lake this time of year, they are attracted to the light and make a big mess.

2/10 Terrible

Shane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Disappointing
When checking in they charged us for someone else's room, a single bed and we booked for a family. After being walked to our room and us entering and realizing it was incorrect we walked back to the front desk to have it fixed. While the front desk person was trying to fix it another worker, for the front desk, came in from outside to assist someone waiting in line behind us. We were then charged for our room on top of being charged, a higher price, for the incorrect room. They told us that they refunded the first room charge and the room we ended up with still wasn't correct and not enough sleeping accommodations foe our family of five. There was a huge pile of dirty laundry, comforters and bedding from the rooms, in the middle of the walkway blocking off a portion of the hall. The cleanliness throughout the hotel and our room was horrible. Given the hotel is a lot older it shows that it is not being kept up with or cleaned properly. We didn't have time to book elsewhere otherwise we would have not stayed at all. Needless to say we will never be back.
Stayed 1 night in Aug 2023
Response from Liz on Aug 8, 2023
Hello, So the room problem was fixed?? Is it wrong of the other desk associate to help the person in line behind you?

6/10 Okay

Sara

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was pretty clean. The bathrooms haven’t been updated in years. There was permanent stains on the mirrors and the floors. The room we were given was one of the smallest hotel rooms I’ve ever seen. There was about 18 inches of space to get around the bed and the walls. There was empty boxes and trash lining halls near the check in desk. The price seemed very high for what we got.
Stayed 1 night in Aug 2023
Response from Liz on Aug 8, 2023
We are in the process of updating everything

4/10 Poor

Colleen, Culver City

Traveled with pets
Disliked: Cleanliness
Pros: the property is right on the water (no beach access) with lounge seats that have a great view. The pool area looked nice too, but I didnt go in. The location is close to the "downtown" area, so very convenient for restaurants etc. Cons: Dirty. When I got into bed at 9pm, I pulled the covers back and an orange slice fell out of the sheet. I dont eat oranges. I called asking for a new room, they didnt have any but offered to send the cleaing crew up. I have 2 dogs who would have freaked out and woken the whole floor, so I slept in the second queen bed. The bathroom was also dirty with dark hair and sticky spots on the floor. I am blonde. The common areas are also dirty, littered with dead bugs around the floor. Bring you own pillows!! There are three throw-pillow shaped pillows on the bed that are so over packed they are about 10 inches thick, my neck was so sore in the morning. The fuzzy blanket on the bed, not the comforter, but the one you actually use to keep warm, is short sheeted. It covers 3/4 of you.
Stayed 1 night in Aug 2023
Response from Liz on Aug 6, 2023
It is true we didnt have any rooms that evening. We offered to come take care of the issues. You didnt say anything about the bathroom being dirty, we would have taken care of that also. There are all new blankets for the beds.

8/10 Good

Kathy

Stayed 1 night in Aug 2023
Response from Liz on Aug 8, 2023
Hello, Could you please share more information with us on your stay

2/10 Terrible

Jamie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, wasn’t given room reserved, smell, out pf food prior to breakfast being done
Stayed 2 nights in Aug 2023
Response from Liz on Aug 6, 2023
what room type did you reserve? what smell? there is no food cooked prior to breakfast

8/10 Good

Jodi, Elkhorn

Traveled with group
Liked: Amenities
Room did not have bath towels and when i called to get them was hung up on. Found a choker collar from prior person in bed. Dog down hall barking for hours. Beautiful setting on water. Price was reasonable.
Stayed 2 nights in Aug 2023
Response from Liz on Aug 6, 2023
Hello, The front desk hung up on you?

8/10 Good

Chandra

Traveled with partner
Calm and silent.
Stayed 1 night in Aug 2023
Response from Liz on Aug 6, 2023
Hello, It is quiet here. Hope you enjoyed your stay

8/10 Good

JULIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Liz on Aug 4, 2023
Hello, Thank you for the 8 out of 10. Please tell us about your stay here.

4/10 Poor

Michael

Disliked: Property conditions & facilities
air conditioner broken. shifted rooms but wouldn't hold our price, charged us $30 more.
Stayed 1 night in Aug 2023
Response from Liz on Aug 10, 2023
The 30.00 charge is for a pet fee..

10/10 Excellent

Donald, Nashport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value for the money was off the charts on the positive side. The manager and every staff member we came in contact with was pleasant and extremely helpful to our needs. I highly recommend Clinton Inn and Suites as the place to stay while in Port Clinton.
Stayed 2 nights in Jul 2023
Response from Liz on Aug 3, 2023
Hello, Thank you so much for the very kind words. We will let the staff know. It is very appriciated. Have a good day :)

8/10 Good

Milan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Only reason I didn't give 5 stars is because beds were uncomfortable and had a hard time finding staff at times. I would stay here again though as that was only gripes I had.
Stayed 3 nights in Jul 2023
Response from Liz on Aug 1, 2023
Hello, There was no staff at the desk?

6/10 Okay

Renee

Stayed 1 night in Jul 2023
Response from Liz on Aug 19, 2023
Hello, May I know what the issues might have been