4/10 - 별로예요
Lorraine
가족 여행
2024년 3월 25일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I’m sorry to say this hotel fell short of everything you would expect.
When we arrived the room we were allocated was dark and dirty. There was a chair in the corner was was stained and smelled gross. A small piece of paper on the bed advising the power wad going off at 10pm for 2.5 hours and a light provided. I went to the very friendly staff on reception and advised I would not be staying. They were apologetic and admitted some rooms need attention. I accepted a move of room and sincerely wish I had not. Although it was marginally better it still wasn’t clean. On return from our meal in a nearby restaurant by Uber as it isn’t safe to walk after 7pm as promised the power went out at 10pm. Our emergency light did not come on and the room was pitch black. We managed by chance to locate the security guard who helped us with the temporary light. We then discovered our door didn’t lock properly. The security guard then said don’t worry you can call if you need me or are worried. The phone didn’t work.
I don’t like leaving a bad review but I have to be honest. Don’t waste your time here go to one of the bigger chain hotels nearby that are only a fraction more expensive.
Lorraine
2024년 3월에 1박 숙박함