익스클루시브 스위트, 킹사이즈침대 1개, 욕조, 바다 전망 | 객실 내 금고, 암막 커튼, 무료 WiFi, 침대 시트
예약 가능 여부 확인

음턴지 호텔 & 콘퍼런스 여행 후기

3 out of 5
음턴지 호텔 & 콘퍼런스
60 Commercial Rd, Umtentweni, Port Shepstone, KwaZulu-Natal

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 18개 이용 후기 중 9개" "
평점 8 - 좋아요. 18개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 4개" "
평점 4 - 별로예요. 18개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 0개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

4.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Rene

2022년 10월에 1박 숙박함
답변 제공: Anri van Zyl - Front Office Manager 님, 2023년 1월 30일
Thank you so much for the 10 out of 10 Rene!! We are so happy you enjoyed your time with us! Hope to see you again soon!

10/10 - 훌륭해요

Caleb

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Anri van Zyl - Front Office Manager 님, 2022년 7월 18일
Thank you so much for the 10 out of 10!! We are so happy you enjoyed your time with us! Hope to see you again soon!

6/10 - 괜찮아요

Duane 님, Cumberland

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No elevator, no dining option other than room service with limited menu. Room was clean but dated. Only 5 channels on the tv and none of them any good. Some broken furniture in room. Breakfast buffet was good. People were nice.
2022년 6월에 2박 숙박함
답변 제공: Anri van Zyl - Front Office Manager 님, 2022년 6월 14일
Thank you Duane for taking the time to do a review. This weekend we had a function book out our Restaurant and patio area hence the room service, normally we have a much broader menu available. I apologize for this. We are in the process of updating our TV channels and hopefully on your next visit we will have updated channels. Thank you for the compliments about the staff and breakfast. Hope to welcome you back again soon!

10/10 - 훌륭해요

Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant hotel, great staff, food was excellent. Second visit, will be back for a third
2020년 3월에 2박 숙박함
답변 제공: Anri van Zyl 님, 2020년 3월 12일
Thank you so much for the 10 out of 10 and the lovely comments! We are so happy you enjoy your stay with us! Hope we can welcome you back again soon!

8/10 - 좋아요

S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weather was raining the whole day, stayed indoors. Couldn't even go for asswim in the pool.
2019년 12월에 2박 숙박함
답변 제공: Anri van Zyl 님, 2020년 1월 6일
Thank you for taking the time to do a review. Hopefully next time you can enjoy the swimming pool and beach. :-)

6/10 - 괜찮아요

Lwazi

좋아요: 직원 및 서비스
2019년 7월에 2박 숙박함

8/10 - 좋아요

Norbert

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Anri van Zyl 님, 2018년 11월 7일
Thank you for taking the time to do a review on Umthunzi Hotel and for the high rating. Looking forward to welcoming you back soon. :-)

10/10 - 훌륭해요

Rob 님, Nevis

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Anri van Zyl 님, 2018년 10월 10일
Thank you so much for the 5 stars Rob!

8/10 - 좋아요

Norbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

8/10 - 좋아요

JEAN-JACQUES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 3박 숙박함
답변 제공: Anri van Zyl 님, 2017년 9월 27일
Thank you so much for the 4 stars, really appreciate that you took the time to review the hotel. Looking forward to welcoming you back soon! Anri van Zyl Front Office Manager

8/10 - 좋아요

Expedia Relocation

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great for Families but food needs revamp
The rooms are fairly comfortable suited for families. The breakfast was not consistent, great one day and average on other days. Wi-Fi was only available in the lounge, Restaurant & bar and not in the rooms which is not acceptable! The staff are very friendly, courteous and good with children.
답변 제공: Anri van Zyl 님, 2017년 5월 16일
Thank you for your feedback. So glad you enjoyed the Family rooms and the staff. Absolutely loved your kids, they were so sweet! We have free WI-Fi in the public areas but we also have ALWAYS-ON throughout the Hotel with Vouchers available at Reception. Will address the different standards with our F&B team, thank you for bringing it to our attention. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Sherwyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to relax
We had an excellent relaxing stay at Umthunzi. Room is spacious and well serviced. The staff go out of their way to assist any requests- especially Esme Jones who assisted on a particular request. Swimming pool was also very well maintained. Beach is a short walk away as well as very close to retaurants and shopping centers. It was an excellent week away and very highly recommended.
답변 제공: General Manager 님, 2017년 1월 3일
Thank you for the lovely review and 5 stars Sherwyn! Compliments of the season to you and your family! I will most certainly make sure Esme see's the review! Would love to welcome you back soon! Anri

6/10 - 괜찮아요

Gary

좋아요: 청결 상태, 객실의 편안함
Clean Hotel
Fairly average
답변 제공: General Manager 님, 2017년 1월 3일
Thank you for taking the time to do a review, we would love it if you could email and let us know the areas we can improve on because all feedback is appreciated.

10/10 - 훌륭해요

stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Little Hotel
Hotel was great and really enjoyed it. Food was great & service was excellent
답변 제공: General Manager 님, 2017년 1월 3일
Thank you for the lovely review! Would love to welcome you back in 2017!

10/10 - 훌륭해요

John 님, Ohio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel near beach
The staff will go out of their way to provide special needs with regards to meals and room arrangements. Very friendly staff.
답변 제공: Anri van Zyl 님, 2016년 7월 13일
Thank you so much for taking the time to do a review on Umthunzi John! You compliments are much appreciated! Thank you also for the feedback with regards to the Desk in the room, it's something we will look into. Have a wonderful day.

10/10 - 훌륭해요

Muziwakhile Hamilton Sbek 님, DURBAN - KwaZulu-Natal. South africa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would like to find this hotel all over SA.
I have enjoyed the rest of the 3 night stay safety,loving receptionist,waiters & waitresses with warm welcome & hospitality. All members of the general workers with kindness.
답변 제공: Anri van Zyl 님, 2016년 7월 5일
Thank you so much for your kind words Muziwakhile, it was lovely having you stay with us! :-)

10/10 - 훌륭해요

mervin 님, Durban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
mervin & lerato visit @ umthunzi.
I would like to thank everyone at umthunzi hotel and conference hotel for the excellent hospitality service and friendly manner we were treated during our stay will definitely return for easter weekend
답변 제공: Anri van Zyl 님, 2016년 7월 5일
Thank you so much for your kind words Marvin & Lerato! It was lovely having you stay with us! :-)

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Misrepresented regarding wifi
Disappointed
답변 제공: Anri van Zyl 님, 2016년 7월 13일
Thank you for taking the time to do a review on Umthunzi. With regards to our WI FI services we have Free WI FI in our Public Lounge, Bar, Restaurant and outside Patio (this is accessible 24 hours) We will however have a look at the wording and see where we can improve. We would love to welcome you back at some stage. Have a wonderful day.