필로우탑 침대, 암막 커튼, 다리미/다리미판, 간이 침대

베스트 웨스턴 윌슨빌 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 윌슨빌 인 & 스위트
29769 SW Boones Ferry Road, Wilsonville, OR

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 462개" "
평점 8 - 좋아요. 1002개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 138개" "
평점 4 - 별로예요. 1002개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 49개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Gerardo

It was great, clean and comfortable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Heather

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very nice place to stay. My family enjoyed the clean pool and spa.
2024년 4월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 18일
Thank you for taking the time to give us a review we are glad to see that your stay with us was a great experience. We hope to see you guys again soon!

2/10 - 너무 별로예요

Chls

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The
2024년 4월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 18일
Thank you for your review!

2/10 - 너무 별로예요

Michelle

I did not book a room for 4/12/24. Expedia is the worst
2024년 4월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 15일
Thank you for your review

8/10 - 좋아요

craig

Staff was on spot with their service and attitude.
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 15일
We are glad to hear that, Thank you for your review

8/10 - 좋아요

Vinay

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
it was good experience, property is little older
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 8일
Thank you for taking the time to give us a review we appreciate it!

8/10 - 좋아요

Josie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was comfortable. Clean and walking distance to resturant. Not impressed with the breakfast tried biscuits and gravy but it was cold so couldn't eat it.
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 1일
Thank you for taking with to give us a review we appreciate it, and we apologize for the the breakfast! We will make sure everything is heated up and ready to eat, next time.

4/10 - 별로예요

ROBERT

좋아요: 직원 및 서비스
A very bad person on the floor above. Furniture was very tired and scratched. Television was old and bedframe was chipped.
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 1일
Thank you for taking the time to give us a review we appreciate it, and we will do our best next time to put you up on the 4th floor that way no one will be above you.

6/10 - 괜찮아요

Jeneane

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff and services were fine, but the building itself needs maintenance. There was a non functioning outlet in our room, cracks/gaps in the drywall and what appeared to be mold in the bathroom.
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 26일
Thank you for your feedback. We appreciate all reviews from our guests as they help us provide a better service for future guests.

6/10 - 괜찮아요

Daisy 님, Eureka

연인과의 여행
별로예요: 직원 및 서비스
Staff could have been a bit friendlier.
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 26일
Thank you for your feedback. We appreciate all reviews from our guests as they help us provide a better service for future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was one of the quietest I’ve ever stayed in. The hotel in all areas was very clean. The bed was very comfortable. It was close to everything. Great breakfast -sausage, bacon, eggs, biscuits and gravy, cereal etc. staff were all very helpful. Lots of parking.
2024년 3월에 3박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 19일
Thank you for taking the time to give us a review we are glad to hear that it was a great experience. We hope to see you here back soon!

10/10 - 훌륭해요

casey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Left my phone there. They are going to ship it to me.
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 19일
Hello Casey, Yes, it will get sent out today, it is all ready yo go Thank you so much for working with me to get it sent over.

8/10 - 좋아요

craig

2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 8일
Thank you for taking the time to give us a review we appreciate it!

6/10 - 괜찮아요

Chi Keung

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Street light outside disturbing to sleep
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 14일
Thank you, we appreciate you taking the time to give us a review. We are sorry to hear that the lights on the street were disturbing. If you are ever back in town we would be more than happy to have you stay at our hotel again. We can find you a room that will be facing the back with fewer lights on the street. Thank you for staying with us and we hope to see you soon. Have an amazing day!

10/10 - 훌륭해요

Michael

2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 4월 1일
Thank you for taking with to give us a review we appreciate it

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Convenient location. Clean facilities. Appreciated the king suite with jacuzzi tub as an early birthday treat! Bring earplugs if you are sensitive to noise because the highway traffic can be heard in the rooms.
2024년 3월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 4일
Thank you for your review, we appreciate your feedback!

2/10 - 너무 별로예요

angel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Danny 님, 2024년 3월 2일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fromt desk was very nice and helpful. Very close to dining options.
2024년 2월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 4일
Thank you for your review we appreciate it!

8/10 - 좋아요

Marna

2024년 2월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 26일
Thank you for taking the time to give us a review we appreciate it.

10/10 - 훌륭해요

Essie 님, University Place

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk employee Virginia is a wonderful representative for BW. Friendly, efficient and knowledgeable of the area.
2024년 2월에 1박 숙박함
답변 제공: Karla 님, 2024년 2월 20일
Thank you for completing the survey regarding your recent stay at our property.We greatly appreciate it.

10/10 - 훌륭해요

Narcisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great place. Customer service was excellent.
2024년 2월에 1박 숙박함
답변 제공: Best Western Wilsonville Inn & Suites 님, 2024년 2월 16일
Thank you so much for taking to time to leave a review, & for staying with us! We very much appreciate your business, & look forward to seeing you again...

2/10 - 너무 별로예요

Kyle

2024년 2월에 1박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 26일
Thank you for taking the time to give us a review we appreciate it.

6/10 - 괜찮아요

John

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Hotel was generally OK. There’s still quite a bit of cosmetic remodel that needs to be completed. Also, I noticed some problems around the sheet rock in the shower front desk. Staff was rather friendly, the help, and the dining room was not friendly at all. And not accommodating at all either. She was very rude this morning, I don’t even want to say on here what she said. But it was uncalled for. And for that reason, I will probably not go back to the hotel.
2024년 2월에 1박 숙박함
답변 제공: Virginia 님, 2024년 2월 13일
Thank you for sending this review. We are deeply concerned about the interaction you had with the Breakfast Attendant. All of our guests are very important to us and we will stress the importance of treating everyone with respect and empathy. Thank you for bringing to our attention the matter in the shower. We do hope you consider us in the future.

10/10 - 훌륭해요

Raquel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great
2024년 2월에 1박 숙박함
답변 제공: Best Western Wilsonville Inn & Suites 님, 2024년 2월 10일
Thank you so much for you review! We appreciate you, & look forward to seeing you again!

10/10 - 훌륭해요

Tammie

2024년 2월에 2박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 26일
Thank you for taking the time to give us a review we appreciate it.

10/10 - 훌륭해요

Jessica

2024년 1월에 5박 숙박함
답변 제공: Laura Gomez 님, 2024년 3월 26일
Thank you for taking the time to give us a review we appreciate it.

10/10 - 훌륭해요

Shawn

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
..
2024년 1월에 7박 숙박함
답변 제공: Best Western Wilsonville Inn & Suites 님, 2024년 2월 5일
Thank you so much for the review! We really appreciate your business, & look forward to seeing you again!

6/10 - 괜찮아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was not smooth, having problems pulling up reservations from 3rd party.
2024년 2월에 1박 숙박함
답변 제공: Virginia 님, 2024년 2월 4일
We apologize for the rough check-in experience. Sometimes 3rd party reservations do not come through to our site. It is not something we can control. But it does take a little bit longer to check in. We do hope that the rest of your stay was a good event. Thank you for your feedback.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good breakfast selections. When we arrived the tv was not working in our room and on the third night a serious leak dripped through our bathroom ceiling, but staff was diligent in addressing both these problems and moved us to an even nicer room.
2024년 1월에 4박 숙박함
답변 제공: Virginia 님, 2024년 2월 3일
Thank you for taking the time to share your experience with. We are very pleased to have resolved the issues.

10/10 - 훌륭해요

Matt

출장 여행
좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Karla 님, 2024년 1월 24일
Thank you for taking the time to do our survey we appreciate the feedback

10/10 - 훌륭해요

Trisha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all so wonderful, helpful, patient, warm, and kind. The room was fabulous. So clean, spacious, and relaxing. I definitely want to go stay there again.
2024년 1월에 2박 숙박함
답변 제공: Karla 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Lorie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Steve

2024년 1월에 2박 숙박함
답변 제공: Best Western Wilsonville Inn & Suites 님, 2024년 2월 10일
Thank you so much for you review! We appreciate you, & look forward to seeing you again!

2/10 - 너무 별로예요

Jennie

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disaster
Pipes burst at 12:30 a.m. Alarms sounded and could not be turned off. We left at 2 a.m. when we were told there would be no water. No one's fault, but it was obvious that crisis planning was non-existent. I want a refund.
2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Kristen

2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fire alarm went off all night and you guys won't refund my money..
2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Premchander

가족 여행
좋아요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Lorne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for a night while on the road. Staff very helpful. Room surprisingly quiet given vicinity to I-5. Breakfast quite good. I’d stay there again.
2024년 1월에 1박 숙박함
답변 제공: Best Western Wilsonville Inn & Suites 님, 2024년 1월 10일
Thank you so much for your feedback, & we look forward to seeing you again!

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Beds did not appear to be pillow top as advertised but were okay.
2024년 1월에 2박 숙박함
답변 제공: Karla 님, 2024년 1월 8일
Thank you for your feedback it's appreciated.we are glad your overall stay went well, hope to see you again soon.

4/10 - 별로예요

Jie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room is very old and heater unit super loud that it would woke my kids and me up during the middle of night when it kicks on. I’ve stayed in multiple Best Westen facilities. This one is by far in the worst condition.
2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 9일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Kristine Noreen

2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 8일
We are glad to know you had a good stay and appreciate your business.

6/10 - 괜찮아요

Gregory S 님, AUBURN

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Karla 님, 2024년 1월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Lily

2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 30일
Thank you for your review it is greatly appreciated.

6/10 - 괜찮아요

bryan

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스
The hot tub was unavailable for my entire stay, due to being unclean. I called before I came to make sure it was operational, and was assured it was. By the time I arrived it had been closed. According to the desk staff it just needed to be cleaned, not a real big job, but it could not be done over the 3 days I stayed!
2023년 12월에 2박 숙박함
답변 제공: Karla 님, 2024년 1월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We do apologize about the hot tub being out of order but due to unforeseen circumstances we did not have a maintenance person that weekend and had to put it out of order.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Disappointed
Our bathroom was not fully cleaned and was not stocked. There was something sticky on the door and debris and hair on the counter and sink, there was no shower curtain and no extra toilet paper other than a 1/2 of a roll on the rod.
2024년 1월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 9일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Benjamin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Karla 님, 2024년 1월 4일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ivy is the best at the Best Western.
Our stay was made best by Ivy at the front desk. She was running around helping multiple guests and keeping a smile on her face the whole time. She was pleasant l, knowledgeable and kind. She deserves to not be the only person working at night when there are many guests needing help. She got us towels for the pool when the last group of people used them. She got us extra blankets because I get cold when sleeping. She was fantastic!!
2023년 12월에 1박 숙박함
답변 제공: Best Western Wilsonville Inn& Suites 님, 2023년 12월 31일
Wow! Thank you so much for appreciating our Ivy! You're right. She is an absolute gem...We'll look into your suggestions as well, & truly appreciate your feedback, & business!

10/10 - 훌륭해요

Irshad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable beds
2023년 12월에 1박 숙박함
답변 제공: Karla 님, 2023년 12월 28일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.