I did not actually get to stay here. My daughter and I did not make it to the hotel until about 2am. The woman at the desk was extremely unpleasant, she told me there was no reservation under my name, when in fact I had reserved with Expedia days in advance. We were turned away and I was forced to look for another hotel at 2am! On top of all of this, I was still charged at Downtown Inn. I eventually was refunded. I would never book here again nor recommend this place to anybody. The woman who works at night needs some training, she should not be allowed to deal with customers until she learns proper customer care.