안뜰

홈2 스위트 바이 힐튼 포틀랜드 힐스보로 여행 후기

3 out of 5
홈2 스위트 바이 힐튼 포틀랜드 힐스보로
9790 NE Tanasbourne Drive, Hillsboro, OR

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 363개 이용 후기 중 259개" "
평점 8 - 좋아요. 363개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 363개 이용 후기 중 21개" "
평점 4 - 별로예요. 363개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 363개 이용 후기 중 14개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

John 님, Nampa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a clean, enjoyable property. The suites are large enough to accommodate family. Breakfast was very good. The service was excellent. We will definitely continue to use this place when we visit the Hillsboro/Portland Oregon area.
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello John,We are delighted to hear that you had an enjoyable stay with us and that our property, suite size, breakfast, and service met your expectations. We appreciate your loyalty and look forward to welcoming you back for your future visits to the Hillsboro/Portland Oregon area.

10/10 - 훌륭해요

bryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is nicely situated close to the freeway yet quiet area, close to many dining options and shopping centers.
2024년 4월에 6박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello bryan,We are delighted to hear that you enjoyed our convenient location near the freeway and various amenities such as dining and shopping options. Your satisfaction is our priority, and we hope to welcome you back on your next visit.

10/10 - 훌륭해요

Eva

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Eva,We are grateful to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another great experience.

8/10 - 좋아요

Kenneth J

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location was nice and the room was clean.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Kenneth J,We appreciate your positive feedback about our location and room cleanliness. Our team works hard to provide a comfortable stay for all our guests. Should you have any further comments or suggestions, please do not hesitate to contact us directly.

8/10 - 좋아요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and everything is new. Would stay here again. It would be better if parking is free.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Carolina,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay and found our hotel to be in great condition. We appreciate your suggestion regarding parking fees and will take it into consideration for future improvements. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Eva

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly. Facility super claen. Roomy and excellent breakfast. Hot tub relaxing with co lighting. Pool a little small.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Eva,We're delighted to hear that you enjoyed the friendly staff, clean facility, spacious room, and excellent breakfast during your stay. It's great to know you found the hot tub relaxing, although we're sorry to hear the pool size didn't meet your expectations. We appreciate your feedback and hope you had an overall pleasant experience with us. Thank you for sharing your thoughts.

8/10 - 좋아요

Marcella

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean property .. amazing service, breakfast is great was a little disappointed that it seemed like they couldn’t find my reservation and gave me a room very different than I reserved also I had requested a bathtub and I was given a walk in shower only ..which seems like very poor customer service from booking management .. I was also charged extra for the room I didn’t reserve, but was reimbursed, the young lady who helped at check out was exceptionally and above and beyond courteous and professional and very apologetic ( wasn’t her fault ) ..rooms are very clean, and staff is very nice , room has an entire kitchen set up but no stove top to actually cook on , which was confusing . travel for business quite a bit and prefer to book rooms that make me feel like I have home away from home .. laundry room and exercise room were a bonus as well
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Marcella, We appreciate your kind words regarding our clean property and excellent service. It's unfortunate to hear about the reservation mix-up and the room not meeting your expectations. Your feedback is important to us to improve our services for guests in the future. We are glad to hear that our staff was helpful during your stay, and we hope to have the opportunity to welcome you back to our hotel.

6/10 - 괜찮아요

Jennie

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Was not happy that when we should up 3 hours after checkin time there was not a room available! Excuse was due to short staffed and there was a bunch of people there before that had to clean. Did not keep up on breakfast had to wait for food and coffee. Did like the size of the rooms and pool area!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Jennie, We apologize for any inconvenience you experienced upon arrival. We strive to provide comfortable accommodations while managing high occupancy levels. Your feedback on breakfast service has been noted for improvement. We are pleased to hear that you enjoyed the room size and pool area during your stay. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Ted

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, quiet , we really liked the place and would definitely stay there again… and dog friendly
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Ted,We are glad to hear that you enjoyed your stay with us and found our rooms clean and quiet! We appreciate your feedback and look forward to welcoming you back in the future. Should you have any concerns or special requests for your next visit, please do not hesitate to contact our management team directly.

6/10 - 괜찮아요

James

2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello James,We're sorry to hear that your stay didn't meet expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns and make improvements for our future guests.

10/10 - 훌륭해요

Lindsey

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff and nice clean rooms
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Lindsey,Thank you for your kind feedback! We're thrilled to hear that our staff provided exceptional service and that you found our rooms clean. We appreciate your positive review and hope to welcome you back soon.

10/10 - 훌륭해요

Cesar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Cesar,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your future visits even more enjoyable, please let us know. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Koichi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Koichi, We appreciate you choosing to stay with us. We apologize if there were any inconveniences during your stay and encourage you to reach out to us directly if there is anything specific we can address. We value your feedback and hope to have the opportunity to improve your experience in the future.

10/10 - 훌륭해요

zachary

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
i didnt even get to stay in the room the rude lady at the desk said ahe canceled my reservation and said i missed check in and wont be refunded
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello zachary,We apologize for any inconvenience you experienced during your stay. Our team strives to provide excellent service, and we'll address this issue with the staff member involved. If you have any further concerns, please reach out to our management team directly.

10/10 - 훌륭해요

bryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello bryan,We are thrilled to hear that you enjoyed your stay with us! It was our pleasure to provide you with a great experience. If you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future.

10/10 - 훌륭해요

Kara Lashay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best home 2 I’ve stayed at
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Kara Lashay,Thank you for choosing to stay at our Home 2 hotel. We're delighted to hear that it was your best one yet. We strive to provide exceptional experiences for all our guests. Your positive feedback is greatly appreciated!

10/10 - 훌륭해요

Luis

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Luis,We are thrilled to hear that you had a fantastic experience during your stay with us! It was a pleasure to have you as our guest, and we're glad that everything met your expectations. We hope to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

Naveen 님, Sammamish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Naveen,Thank you for choosing our hotel for your stay. We appreciate your excellent rating and are thrilled to hear that you had a great experience with us. If you have any further feedback or comments, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 6일
Hello Gordon,Thank you for taking time to rate us and for choosing our hotel! We appreciate your positive rating and are thrilled to hear that you had a great experience with us. If you have any future travel plans, we would love to welcome you back for another enjoyable stay.

8/10 - 좋아요

YUJI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to freeway
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello YUJI,Thank you for sharing your feedback regarding our hotel's convenient location near the freeway. We appreciate you choosing our hotel for your stay. We hope you had a comfortable stay and enjoyed our convenient access to the freeway. We hope to serve you again in your future travels.

10/10 - 훌륭해요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Stayed twice at this Hotel and enjoyed the spacious rooms and especially the staff. They were friendly and helpful with my needs.
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Roland,Thank you for taking the time to share your positive experience at our hotel! We are thrilled to hear that you found our staff to be friendly and helpful throughout your stay. Offering spacious rooms is one of our top priorities to ensure your comfort. We appreciate your loyalty and hope to have the pleasure of welcoming you back again in the future.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Matthew,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad to know that you had a great experience. We hope to welcome you back in the future and provide you with another excellent stay. Please don't hesitate to reach out if there's anything else we can assist you with.

8/10 - 좋아요

Robert

가족 여행
Studio with roll in shower
Most of bathroom floor tiles in room 228 with roll in shower have little or no grout and are very loose. We’ve stayed in that room many times and it’s perfect for wheelchair accessibility … wish you had more of those studio rooms with roll in shower
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Robert,Thank you for your feedback regarding the bathroom floor tiles in room 228. We appreciate your continued patronage and your preference for our wheelchair accessible rooms with roll-in showers. We value your input and will share your comments with our team for further improvement.

10/10 - 훌륭해요

Angelica

가족 여행
좋아요: 편의 시설/서비스
Nice place inside and out. Everything felt clean and updated from the carpet to the showers. We stayed in a suite which had a lot of space for the five of us including our luggages. The furniture was in good condition. We didn't have a chance to take advantage of the amenities due to our schedule, but the food served at the breakfast bar looked really good on our way out!
2023년 11월에 1박 숙박함
답변 제공: Daniel Hurtado - Assistant General Manager 님, 2023년 11월 13일
Dear Angelica,Thank you for your kind words and for choosing Home2 Suites by Hilton Hillsboro for your stay. We're thrilled to hear that you found our property clean, well-maintained, and updated, from the carpet to the showers. We're delighted that the suite provided ample space for your family, and you found the furniture in good condition. Although you couldn't enjoy our amenities this time, we hope you'll have the opportunity to do so during your next visit. We're pleased to hear that our breakfast options caught your eye. Your feedback is greatly appreciated, and we look forward to hosting you again in the future.

10/10 - 훌륭해요

Irene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family takes an annual trip to Hillsboro to kick off holiday shopping and this is our first time at this hotel. The staff are friendly and provided excellent customer service. Rooms looked brand new and were clean and comfortable. My husband’s favorite part was that the water in the pool was warm (which apparently is hard to find:-) Love the free breakfast especially since I have little ones to feed). Will plan to visit again for our next trip.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Irene,Thank you for choosing our hotel for your annual trip to Hillsboro! We're delighted to hear that you had a great experience with our friendly staff and enjoyed our clean and comfortable rooms. It's wonderful to know that your husband loved the warm water in the pool. We're glad that you also enjoyed our complimentary breakfast, which is perfect for families. We look forward to welcoming you back on your next trip!

10/10 - 훌륭해요

Shannon

2023년 11월에 1박 숙박함
답변 제공: Daniel Hurtado - Assistant General Manager 님, 2023년 11월 11일
Thank you so much for providing us your feedback regarding your stay. We are so happy we have received the perfect score in your eyes. We will ensure to pass your praises with our entire hotel team.

8/10 - 좋아요

Naoya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Naoya,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our hotel to be satisfactory overall. Should you have any further concerns, please don't hesitate to reach out to our management team directly. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Caryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for two nights for personal leisure. Arrived early and was able to do an early check in. Great staff. Breakfast was good. Rooms were quiet and spacious. Would stay here again.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Caryn,Thank you for choosing our hotel for your leisure stay. We are delighted to hear that you found our staff to be great and enjoyed the early check-in. It's wonderful that you found our breakfast to be good and the rooms to be quiet and spacious. We appreciate your positive feedback and hope to welcome you back again in the future.

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Annie,Thank you for your 5-star review! We are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ajdin 님, burien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks new.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Ajdin,Thank you for your feedback! We take pride in maintaining our hotel's appearance to provide a fresh and modern experience for our guests. We hope to welcome you back soon!

10/10 - 훌륭해요

Shobhit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay. Although there was no toiletries in the room initially but the staff was prompt to take care of that.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Shobhit,Thank you for your feedback! We apologize for the oversight with the toiletries and we are glad our staff was able to resolve it promptly. We hope to welcome you back soon!

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, safe, easy, roomy; and close to shopping.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hi Samantha,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

10/10 - 훌륭해요

Janya 님, seattle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel. The convenience of having a kitchen is a big plus for our family. This is our third time staying here. My 11 year old wanted to come and stay here for his birthday. Staff are so nice and friendly. Highly recommend!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Janya ,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 - 훌륭해요

Kosturi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They’ve great staff & excellent customer service. They really have very good breakfast options. Parking is paid but safe. Overall it’s a quite & nice place to stay.
2023년 8월에 7박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hi Kosturi,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

2/10 - 너무 별로예요

Francisca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extra charges, and my daughter fell in the pool because the floor is slippery. The cost of the parking lot is very expensive.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Francisca, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

10/10 - 훌륭해요

toe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden getaway
Love Hillsboro area, close to Portland and great food choices and close to Oregon coast
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello toe,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our area. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 - 훌륭해요

Avenier

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need free parking. Why am I paying so much for a hotel and dont have free parking?
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Avenier,Thank you for sharing this honest review and feedback about our parking. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 - 훌륭해요

Ajdin 님, burien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is clean. Area is quiet, close to shopping and main road. Very convenient.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Ajdin,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our area. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend trip
Very nice hotel, very clean, large rooms. Only drawback was the covered seating area out front reeked of cigarette smoke and they allowed smoking right in front of the entrance so a non smoker couldn’t enjoy sitting out front.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Dear Guest,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Susan,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CLEAN!!! <3
We were pleasantly surprised with how clean our room was!! Great job housekeeping! Everyone was friendly as well. M
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Hi Melissa,I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

2/10 - 너무 별로예요

Wasim

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They did not give us the room that we paid (2 Queen beds) and i had to sleep on the floor, as they just gave one bed. The reason stated was that they overbooked.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
Hello Wasim, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 - 훌륭해요

denis

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
Hôtel récent,personnel accueillant,déjeuné copieux,piscine et gym excellente condition et le lavage et séchage ne coûtent que 50 cent
2023년 8월에 11박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello denis,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recent Stay at Modern Hotel
Hotel was very clean. Room was large and comfortable. Staff was accommodating but seemed short-handed during breakfast. They need hotel logo shirts. Bathroom was small. Breakfast service area consolidated against one wall was awkward as guests waiting for toast or waffles backed up serving line. Omelets and sausages were delicious but hard to reach in very hot serving box. Pool area is pretty small with only a few lounge chairs available. Pool deck is dangerously slippery when wet (smooth ceramic tile).
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Dennis, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 - 훌륭해요

Eris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the landscaping around the property was beautiful.
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 2일
Hello Eris,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our property. We hope to someday have another opportunity to host your stay.

10/10 - 훌륭해요

kim

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 30일
Hello kim,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Janya 님, seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hi Janya,It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hello Amanda,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Carmina

2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Carmina,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the layout of the rooms with the kitchenette and stand up shower. The breakfast buffet has a good variety and is well stocked. The area around the hotel is quiet. I did not like the surprise $10 per night parking fee, since anyone staying at this hotel would have driven. Seems like an unnecessary fee that hotel patrons have no choice but to pay if they stay here.
답변 제공: Manager 님, 2023년 7월 19일
Hi Michael,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review and feedback regarding the 10 charge, noted on this. We would love to have you back and we do hope to see you again soon.