Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. I'm sorry we fell short during your most recent stay. I hope you give us another chance in the future so that we can deliver a better experience and show you what the Hotel Eastlund is really all about.

Jihun, thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. It sounds like we dropped the ball during this last stay. I hope you stay with us again during your next visit to Portland so that we have another chance to exceed your expectations.

Thank you for the kind words about the hotel. I'm thrilled to hear you enjoyed your time with us, we hope to see you again in the future!

Thank you for your feedback! We are so happy that our staff could make your stay comfortable. We hope to see you again next time you are in Portland!

Emma, Thank you for the amazing review of the hotel! I'm thrilled to hear that you enjoyed your time with us. We hope to see you again during your next visit to Portland!

Bryant, Thank you for the wonderful review of the hotel. I'm happy to hear that you enjoyed your stay and that everyone on staff went above and beyond to make sure it was comfortable for you. We hope to see you again during your next visit to Portland!

Chelsie, Thank you for the amazing review of the hotel. I'm thrilled to hear that your concert night went wonderfully and that everyone working provided top-notch customer service. We hope to see you again in the future!

Amber, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that everything went off without a hitch. We look forward to seeing you again in the future!

Ronald, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay and that everyone working went above and beyond to make sure you were taken care of. We hope to see you again during your next visit to Portland!

Tena, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that overall you enjoyed your stay and hope the hotel's amazing staff along with its modern amenities bring you back to stay with us again in the future!

Franki, Thank you for taking the time to leave a review. We hope you choose us again during your next visit to Portland.

Mabel, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us. I hope the hotel's amazing staff brings you back to stay again for your next Moda Center event.

Hope, Thank you for taking the time to leave a review. It looks like with the credit we did not charge you anything for parking so you will be seeing the full security deposit refunded onto your card. The deposit can show as a pending charge for a few days after check-out which may be leading to the confusion. Please let us know if you have any questions and we hope you come back and stay with us again in the future!

Kathleen, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your time with us. I hope the hotel's amazing staff brings you back to stay with us again in the future.

Deysi, Thank you for the amazing review. I'm thrilled to hear that the hotel staff went above and beyond to make sure you were comfortable. We hope to see you again during your next visit to Portland.

Nataly, Thank you for the positive review of the hotel. I'm happy to hear that you enjoyed your stay with us and hope the hotel's amazing staff will bring you back to stay again in the future.

Iris, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland.

Michael, Thank you for the wonderful review of the hotel. I'm happy to hear that you enjoyed your time with us and that the staff did their best to make your stay comfortable. I hope their amazing energy will bring you back to stay with us again in the future!

Dupre, Thank you for taking the time to leave a review. I'm happy to hear that you enjoyed your stay overall and I appreciate the note about the vegetarian options, I will be passing it along to the restaurant's management team. I hope the hotel's amazing staff, central location and modern amenities will bring you back to stay with us again in the future!

Aran, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We look forward to hosting you again during your next visit to Portland.

Jason, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. The restaurant and café are run by a separate company but I will be passing your feedback along to their management team to help them improve. I will also be following up with the housekeeping and valet teams to address the issues you faced and appreciate you making me aware of them. I hope the hotel's central location, modern amenities, and amazing staff will bring you back to stay with us again so that we have another chance at showing you what the Hotel Eastlund is all about.

James, Thank you for the wonderful review of the hotel. I'm thrilled to hear we are your concert hotel and for the future would recommend the packages which include the cost of the valet parking. We look forward to seeing you again during your next visit to the Moda Center and Portland!

Donna, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us! I hope the hotel's central location, modern amenities and amazing staff will bring you back to stay with us again during your next visit to the Rose City.

Alexander, Thank you for the wonderful review of the hotel! I'm thrilled we have become your home away from home whenever you are in Portland. We look forward to seeing you again during your next visit!

Marisol, 5 out of 5-- a perfect score! We love to see it and hope to see you again during your next visit to Portland!

Marisol, Thank you for the amazing review of the hotel! I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond to make it special for you. We look forward to hosting you again during your next visit to Portland!

Jamie, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I am happy to hear that overall you enjoyed your stay and would like to extend my apologies about the staff not being helpful and my appreciation for making me aware. We pride ourselves on top-notch customer service and I will be following up with the team to make sure they are upholding Hotel Eastlund standards. We hope you stay with us again during your next visit to Portland so that you can experience all the hotel truly has to offer.

Chris, Thank you for taking the time to leave a review. I'm happy to hear that overall you enjoyed your stay with us and hope the hotel's amazing staff, modern amenities and central location will bring you back to stay with us again in the future!

Yingyu, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. It sounds like we fell short of your expectations during your most recent stay and I hope the hotel's central location, modern amenities, and wonderful staff are enough to bring you back to stay again in the future so that we can show you what the Hotel Eastlund is truly all about.

Andrea, Thank you for the positive review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's wonderful staff and modern amenities bring you back to stay again in the future!

Lisa, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make the stay as special as possible for you.

Harold, Thank you for taking the time to post a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that you enjoyed your most recent stay.

Katie, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Melissa, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope you stay with us again in the future so that we have another chance to show you what the Hotel Eastlund is truly all about.

Karen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff will bring you back to stay again in the future.

Cheree, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay again during your next visit to Portland!

Cassandra, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope the hotel's amazing staff brings you back to stay again in the future!

Ken, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Chris, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and we hope to see you again during your next visit to Portland!

Jon, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I have added a note to your profile to keep you in the city view rooms for any future stays which are located on the interior on the hotel and shielded from street noise. I hope the hotel's amazing staff and modern amenities will bring you back to stay with us again in the future.

Samuel, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your time here and that the hotel staff went above and beyond to make it as comfortable as possible. We hope to see you again during your next visit to Portland!

Amy, Thank you for the wonderful review of the hotel. I'm thrilled to hear that we continue to impress and hope the hotel's amazing staff brings you back to stay with us again in the future!

Jose, Thank you for the amazing review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond for you. We hope you choose us again during your next visit to Portland!

Kristen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make the stay special for you. I hope their amazing customer service along with the hotel's modern amenities and central location will bring you back to stay with us again in the future!

Margot, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!