회의 시설

호텔 루시아 여행 후기

4 out of 5
호텔 루시아
400 SW Broadway, Portland, OR

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1020개 이용 후기 중 730개" "
평점 8 - 좋아요. 1020개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 1020개 이용 후기 중 63개" "
평점 4 - 별로예요. 1020개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 1020개 이용 후기 중 16개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and dated for the money
2024년 3월에 4박 숙박함
답변 제공: Rachel 님, 2024년 3월 27일
Hey Charles, I'm sorry you felt the hotel was dated. The building may be 115 years old, but our engineering staff works every day to continually repair it and keep everything working in tip top shape.

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, clean, and centrally located.
2024년 3월에 1박 숙박함
답변 제공: Rachel 님, 2024년 3월 23일
Hey Todd, I'm so glad you enjoyed the hotel! I hope we have the pleasure of hosting you again soon :)

10/10 - 훌륭해요

Michael

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionists were charming and acted as helpful concierges. The architecture and light/photography theme was interesting and beautiful. Great place to stay in Portland.
2024년 3월에 1박 숙박함
답변 제공: Jessie 님, 2024년 3월 23일
Thanks so much for taking the time to review our team! I am so glad to hear that our staff was able to help make your stay more enjoyable, we hope to host you again soon!

10/10 - 훌륭해요

Tabatha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were extremely polite and friendly! It made the experience so much better.
답변 제공: Chandler 님, 2024년 3월 22일
Thank you! Our team appreciates that you took the time to give us feedback, our number one goal is to meet guests expectations and I'm thrilled out front desk staff were able to do that for you :)

10/10 - 훌륭해요

Christen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. Loyd took great care of us when we checked in after midnight. He was welcoming and made us feel safe. We also visited a sister property at Alder's and CJ was a true pleasure with his service.
2024년 3월에 2박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you, Christen. I'm pleased to hear Lloyd made such a great impact on your stay. I haven't had the chance to meet CJ, but I will certainly pass this along! Please come stay with us again!

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
I'm so pleased you enjoyed your stay with us! We you hope you stay with us again soon!

4/10 - 별로예요

joy

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I only requested a quiet room before mu check-in. However, they assigned me room #509. The room was almost corner faced on Broadway and other street. Moreover, the room was above the music bar, with loud Karaoke mic and system. I couldn't sleep by the loud singing voice even after 2 AM. The 2nd night still I heard some singing voice.
2024년 3월에 3박 숙박함
답변 제공: Liza 님, 2024년 3월 19일
Thank you for your feedback, Joy. I'm sorry to hear of your experience with noise during your stay with us. I'm not sure where the music or karaoke was coming from, since we don't have a bar or restaurant on property, or around our hotel. We do have some room types that are not on the street and are interior rooms, which would be quieter. We would love to have stay with us again, so we may improve your experience with us. We want all of our guests to feel comfortable and safe while staying with us. I'm sorry this was not the case for you.

10/10 - 훌륭해요

Less

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peace
2024년 3월에 2박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you, Less! I hope we have the chance to welcome you back again soon!

10/10 - 훌륭해요

Dollie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Gabe 님, 2024년 3월 18일
Thank you for the wonderful review Dollie. We had a pleasure hosting you, and hope to do so again in the near future! Safe travels!

10/10 - 훌륭해요

Rich

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby has some neat artwork and plenty of quiet, comfortable seating for quiet work, reading, conversation
2024년 3월에 1박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you so much, Rich! I'm pleased you enjoyed our artwork, which is quite unique. I hope we have the chance to welcome you back with us soon!

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel Lucia is clean and comfortable. The bed was very nice! The location is convenient to Downtown Portland stores. The staff were all polite and helpful. We really enjoyed our stay.
2024년 3월에 2박 숙박함
답변 제공: chandler 님, 2024년 3월 14일
Thank you Thomas! Our number one goal is to meet guests expectations, and it seems we met yours! We appreciate that you took the time to give our team feedback and look forward to seeing you again one day!

8/10 - 좋아요

Hyejin 님, Gilbert

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was in a good location, however there are a lot of homeless people passed out on the street in the area. Many store fronts were empty or closed really early. It was my first time in Portland and it seemed like the city is in a downward descend. I hope that the city is revived and opens up again. The hotel itself was very well kept and clean. Staff was helpful and service was quick. Only complaint was the lack of counter space in the bathroom.
2024년 3월에 3박 숙박함
답변 제공: Liza 님, 2024년 3월 14일
Thank you taking the time to give us your feedback. We strive to deliver excellence and I'm sorry the bathroom counter space was tight. We do have some rooms with larger bathrooms. We would be happy to explore more room options should you stay with us again. The city of Portland is working to clean up the downtown area, but the process is taking some time. I do hope we have the chance to welcome you back with us soon!

10/10 - 훌륭해요

Ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly Staff, nice rooms and central location
2024년 3월에 1박 숙박함
답변 제공: Chelsea 님, 2024년 3월 13일
Well thank you for the kind words! We appreciate you staying with us, and we hope to see you back soon!

6/10 - 괜찮아요

Ramzi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms were old, and bathrooms were quite small in what supposedly was a deluxe room.
2024년 3월에 2박 숙박함
답변 제공: Rachel 님, 2024년 3월 11일
Hey Ramzi, we actually upgraded you from the Deluxe King room type to the Superior King room type, in which the bathrooms are much larger than the Deluxes. I'm very sorry to hear that the hotel's age of 115 years revealed itself to you. Our maintenance staff works hard to keep the rooms updated.

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
By far the best customer service we were greeted at the door by Darya I believe her name was, super sweet, very helpful she was amazingly awesome! The room was very clean, I totally loved the motif! Will return in the near future!
2024년 3월에 2박 숙박함
답변 제공: Matthew 님, 2024년 3월 12일
Hi Carolyn, Thank you very much for your kind words. I'm glad that our team made a positive impact on your time with in Portland. I sincerely hope that we get to host you again soon

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rachel 님, 2024년 3월 8일
Hi Natasha, I'm so glad you had a great stay! I hope we have the pleasure of hosting you again the next time you're in Portland!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very good. Staff was great and area felt safe
2024년 3월에 4박 숙박함
답변 제공: Gabe 님, 2024년 3월 6일
Thank you for the wonderful review Mark. We are so glad that our team was able to make your stay more comfortable. Safe travels and we hope to see you again soon!

4/10 - 별로예요

Fredick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Additional 40$ bill which not shown upfront.
2024년 2월에 1박 숙박함
답변 제공: Chelsea 님, 2024년 3월 4일
We do our best to not surprise anyone at checkout, and do our absolute best to be transparent about fees collected at the property. If you'd like to reach out to us directly, please feel free to call or email us. We'd love to talk and see if we can remedy any misunderstanding!

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve stayed all over Portland on many, frequent trips over the years and can confidently say this was by far my favorite experience. The staff are lovely, the hotel itself is comfortable with nice amenities, and while downtown Portland has taken a bit of a hit, this place shines
2024년 2월에 2박 숙박함
답변 제공: Chelsea 님, 2024년 3월 4일
We are so thankful for your kind words. We are glad you enjoyed your stay with us, and that our staff were able to make it great! Hope to see you again in the future!

10/10 - 훌륭해요

David 님, Pitt Meadows

2024년 1월에 2박 숙박함
답변 제공: Gabe 님, 2024년 3월 24일
Thank you for the wonderful review, David! Safe travels and we hope to see you again soon.

10/10 - 훌륭해요

Chelsea

2024년 3월에 1박 숙박함
답변 제공: Liza 님, 2024년 3월 23일
Thank you, Chelsea! I hope we have the chance to welcome you back with us soon!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very accommodating and welcoming.
2024년 2월에 1박 숙박함
답변 제공: Gabe 님, 2024년 3월 3일
Thank you for the wonderful review Lisa! We are so glad that we were able to make your stay more comfortable. Safe travels and we hope to see you again soon.

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and amazing. Give the housekeepers a raise for their attentive work.
2024년 2월에 5박 숙박함
답변 제공: Chelsea 님, 2024년 3월 1일
Your kind words are so incredibly appreciated. Our housekeeping team is truly amazing, and we really value all of them! Thank you for your kindness, and we hope you stay with us again soon.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel facilities are excellent; well maintained and comfortable. Staff is so helpful willing to go beyond the usual to assist. The location is central for those that want to walk about lovely Portland. The city is recovering from issues that large cities have these days. But still a great place to visit.
2024년 2월에 1박 숙박함
답변 제공: Liza 님, 2024년 2월 29일
Thank you so much for your kind words, James! I'm so pleased you loved our hotel and location. I hope we have the chance to welcome you back soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic amenities. Love the craft beer happy hour and game selection.
2024년 2월에 4박 숙박함
답변 제공: Jessie 님, 2024년 2월 27일
Thank you for taking the time to review our property! I am so glad that you were able to enjoy some of our favorite amenities that we offer to our guests. We hope to see you again in the future!

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel - amazing staff
2024년 2월에 2박 숙박함
답변 제공: Gabe 님, 2024년 2월 24일
Thank you for the wonderful review Darren, we are so glad that our team was able to make your stay comfortable. We had a pleasure hosting you and hope to do so again in the future! Safe travels!

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 편의 시설/서비스
Love this place. Staff is great!
2024년 2월에 1박 숙박함
답변 제공: Jessie 님, 2024년 2월 24일
Thank you for taking the time to review our team! I am so glad that you enjoyed your time with us and we cannot wait to host you again!

10/10 - 훌륭해요

Livai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you, Livai! I hope we have the chance to welcome you back again soon!

10/10 - 훌륭해요

Ailene

2024년 2월에 2박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you, Ailene! I hope we have the chance to welcome you back again soon!

10/10 - 훌륭해요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Chelsea 님, 2024년 2월 23일
That's amazing! We are so happy we made your stay great!

10/10 - 훌륭해요

carson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Gabe 님, 2024년 2월 21일
Thank you for the wonderful review Carson! We are glad that you enjoyed your stay and hope to host you again soon.

10/10 - 훌륭해요

Juri

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely lobby & friendly staff who went above and beyond to help us.
2024년 2월에 2박 숙박함
답변 제공: Rachel 님, 2024년 2월 20일
Hey Juri, I'm glad you enjoyed the hotel and our wonderful team of staff! Our goal is to go above & beyond for each of guests, so I'm very happy that we succeeded. I hope we have the pleasure of hosting you again!

8/10 - 좋아요

Toshiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and the staff were very nice. There is no fan in the bathroom, which made not only the bathroom but the whole room quite humid. It is an older building so maybe it is to be expected?
2024년 2월에 2박 숙박함
답변 제공: Rachel 님, 2024년 2월 20일
Hey Toshiko! Yes, the building was built in 1909, and despite our numerous renovations, we can't get the ventilation to be quite the same as it would in newly built hotels. I'm glad you enjoyed the rest of your stay!

6/10 - 괜찮아요

Rod

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jessie 님, 2024년 2월 20일
Thanks for letting us know how you enjoyed your stay and we hope to host you again soon!

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My experience from start to end was impeccable. The staff were friendly and welcoming. The artwork was unique and beautiful. Room was clean, bed was amazing and pillows were perfect 😊 There were some fun little arcade games to play as well. We will definitely stay again when we are in the area.
2024년 2월에 1박 숙박함
답변 제공: Matthew 님, 2024년 2월 19일
Hi Theresa, You are far too kind. It was a pleasure to host you and I hope that you get the chance to visit Portland again soon

10/10 - 훌륭해요

Claudia 님, North Bend

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Not much to do at hotel, a pool would have been nice, but compensated with the service given it was incredible people were super nice and friendly.
2024년 2월에 2박 숙박함
답변 제공: Matthew 님, 2024년 2월 19일
Hi Claudia, Thanks very much for taking the time to review our team. A pool is an interesting idea! We'll have to figure out where to put it but it's definitely worth considering.

10/10 - 훌륭해요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you, Sonya! I hope we have the chance to welcome you back again soon!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Art, arcades, and an amazing group of staff. Plus it’s in the middle of downtown so it’s easy to walk to spots.
2024년 2월에 1박 숙박함
답변 제공: Rachel 님, 2024년 2월 19일
Hey Joseph, I'm so glad you enjoyed Hotel Lucia's art, the arcade, and our wonderful staff! We work hard to perfect every detail, and hope to host you again!

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Solid
2024년 2월에 2박 숙박함
답변 제공: Chandler 님, 2024년 2월 17일
Thank you Jeff, I agree Hotel Lucia is very solid! Please travel safe and we will see you sometime soon!

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Chandler 님, 2024년 2월 14일
Thank your for leaving a review, we hop to see you again soon! Safe travels :)

10/10 - 훌륭해요

Michelle 님, McMinnville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A retro hotel with a welcoming atmosphere. The hotel staff were very helpful and friendly
2024년 2월에 1박 숙박함
답변 제공: Jessie 님, 2024년 2월 13일
Thank you so much for taking the time to review our property! I am so glad that our team was able to help make your time with us more enjoyable, we hope to see you again in the future!

8/10 - 좋아요

Christine 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the art
2024년 2월에 1박 숙박함
답변 제공: Jessie 님, 2024년 2월 13일
Thanks for taking the time to leave us a review! We are proud to host a wonderful collection of art in our lobby for our guests to enjoy. We hope to see you agian soon!

10/10 - 훌륭해요

Debora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely unique property with art everywhere!
2024년 2월에 1박 숙박함
답변 제공: Gabe 님, 2024년 2월 9일
Thank you for the lovely review Debora. We had a joy hosting you and hope to do so again in the future. Safe travels!

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you, Erica! I hope we have the chance to welcome you back again soon!

10/10 - 훌륭해요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The artistic flair and welcoming staff really make this a warm inviting place to stay.
2024년 2월에 2박 숙박함
답변 제공: Matthew 님, 2024년 2월 5일
Hi Courtney, Thanks very much for taking the time to review our team. I'm glad that we were able to make your time in Portland more comfortable. Please come back to stay with us again!

8/10 - 좋아요

Brant 님, Lebanon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: chandler 님, 2024년 2월 4일
That's great! I'm glad you enjoyed your experience with us. We hope to see you again soon, safe travels!

10/10 - 훌륭해요

Arlene

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a boutique style hotel in a central area of Portland. Very friendly and helpful staff.
2024년 1월에 2박 숙박함
답변 제공: Gabe 님, 2024년 2월 1일
Thank you for the wonderful review Arlene. We are so glad that our team made your stay more comfortable. We hope to host you again soon!

8/10 - 좋아요

Vidhi

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Matthew 님, 2024년 2월 1일
Hi Vidhi, Thanks very much for taking the time to review our team. Was there anything that stood out as an area that we could improve upon?

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location downtown, very friendly staff, valet parking or garage across the street. Within walking distance to restaurants, shopping, theatre, and Museums.
2024년 1월에 1박 숙박함
답변 제공: Gabe 님, 2024년 2월 1일
Thank you for your amazing review Joseph. We are a small team and we are glad we were able to make your stay comfortable. Our central location does make it easy to traverse downtown. Safe travels and we hope to host you again soon!

8/10 - 좋아요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Liza 님, 2024년 3월 21일
Thank you, Ruben! I hope we have the chance to welcome you back again soon so we can change that 4 star into a 5!