테라스/파티오

더 더니웨이 포틀랜드 어 힐튼 호텔 여행 후기

4.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 601개" "
평점 8 - 좋아요. 1004개 이용 후기 중 230개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 82개" "
평점 4 - 별로예요. 1004개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 40개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

JUNGMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Jungmi,Thank you for staying with us! We are happy you had a good experience, and we trust our team served you well. It would be a pleasure to welcome you back to The Duniway Portland, a Hilton Hotel, so please keep us in mind!Sincerely,Dwight Tabales,General Manager

8/10 - 좋아요

JUNGMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bedding is nice and cosy.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Jungmi,Your comfort is our pleasure! We are so happy our bedding made for a great night's sleep at The Duniway Portland, a Hilton Hotel. Take care, and know that we would be honored to welcome you back anytime!Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

JUNGMI

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
하루 머물기에 적당히 좋은 호텔
위치가 좋아서 거의 도보로 주변 지역을 구경할 수 있었다. 주차가 편리했다. 적당히 깔끔하고 적당히 친절한 호텔.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Iuliia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the view, service and atmosphere!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location good size rooms friendly staff overall great spot!!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Mark,Thank you for your positive feedback! We're delighted you enjoyed our great location, spacious rooms, and friendly team. We look forward to welcoming you back for another excellent stay at The Duniway Portland, a Hilton Hotel!

10/10 - 훌륭해요

Tami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff and very clean. Will stay again.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Tami,It was wonderful hosting you at The Duniway Portland, a Hilton Hotel. We're delighted that you enjoyed the hospitality of our team and the cleanliness of our property. We look forward to welcoming you back for another great stay.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Omar,Thank you for your delightful five-star review! It's great to hear we had the right recipe for the perfect stay. We look forward to welcoming you back to The Duniway Portland, a Hilton Hotel for many more memorable visits!Sincerely,Guest Service Manager

8/10 - 좋아요

Ny'Nrica

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Guest Service Manager

10/10 - 훌륭해요

Glennda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Glennda,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Guest Service Manager

8/10 - 좋아요

Konstantina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean, good service
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Konstantina,Thank you for your stay at The Duniway Portland, a Hilton Hotel, and your kind review. We know that our guests are looking for clean accommodations, great service, and our prime location, so we are thrilled we hit the mark with you. Should your travels bring you back to the area, we hope you choose us for your stay again.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Kyle

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
The pool area had no tables or chairs to sit would’ve been nice. The area around here is terrible we took a 5 minute walk down the street and back and saw several tents and more multiple drug addicts and people dedicating in the street and sleeping on the side walk or in door ways. I didn’t feel safe or comfortable.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Kyle,Thank you for sharing your feedback. We're glad you enjoyed the pool area, though we recognize the need for more seating and will address this. We also understand your concerns about the surrounding area and continually work with local authorities to improve the situation. We're committed to ensuring all our guests a safe and comfortable environment, and we hope to welcome you back for a better experience.Sincerely,Guest Service Manager

8/10 - 좋아요

Son

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Thank you for your great rating! We trust that means you had a great experience and stay with us, and we welcome you back anytime for an even better visit.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Kaitlin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the vibe and walkable area. Perfect for anyone looking to explore Downtown Portland.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Kaitlin, Thank you for staying at The Duniway Portland, a Hilton Hotel. Hosting you was a pleasure, and we're so happy you appreciated our great location and friendly atmosphere. We value your feedback, and we hope to see you soon.Sincerely,Guest Service Manager,General Manager

10/10 - 훌륭해요

Colin 님, Surrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!Sincerely,Guest Service Manager,General Manager

10/10 - 훌륭해요

Padriac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fantastic, from the comfortable and quiet setting to the amazing staff. We will be coming back sometime soon!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Padriac,We're thrilled to hear that everything about your stay was fantastic, from our relaxing setting to our amazing team. Knowing you're planning to return to The Duniway Portland, a Hilton Hotel, is the greatest compliment. Thank you for your kind words, and we eagerly await your next visit!Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

CAMBEE

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Erdrin

Ok
2023년 12월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice boutique hotel with laid back charm
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear David,Thank you! It was a pleasure to have you as our guest at The Duniway Portland, a Hilton Hotel, and we are delighted you were impressed. We look forward to welcoming you back for another memorable stay.Sincerely,Dwight Tabales,General Manager

2/10 - 너무 별로예요

Rafael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Duniway Hôtel is not like it used to be pre-pandemic. It used to be our favorite hotel. The quality has definitely declined drastically because of homelessness and increase in crime in downtown Portland. The amenities has very poor standards and the value for the money is nowhere near a 5-star hotel. It’s overpriced and overrated. We’ll never go back to Duniway Portland.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Rafael,We're always happy to welcome return guests, though it is regrettable that your most recent trip did not. Your comments have been passed along to our team so we can improve our overall service and quality, and we hope to see you again in the future.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Oramac

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
It warms our hearts to know that our amazing team members left a positive impression on you and that you had a good time overall. Please come back and stay with us again soon. Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Christy

2024년 1월에 3박 숙박함

8/10 - 좋아요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 11일
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very nice, the bartenders were funny, the pool was very clean.. We had a great time, I'd definitely go back
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Thomas,We're thrilled you had a great time at The Duniway Portland, a Hilton Hotel! Our team always aims to provide our guests with a pleasant and enjoyable experience. It's also wonderful that you found our pool clean and had a positive overall experience. We can't wait to welcome you back for another fantastic stay in the future. Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Constance

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel and staff were excellent. I would go back. The parking garage, however, is exhorbitant. The hotel should have a discount arrangement.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Constance,It's wonderful to receive your excellent rating of The Duniway Portland, a Hilton Hotel. We're proud you enjoyed our outstanding hospitality and elegant property. As you mentioned, we charge a parking fee, and that information is on our website. Thank you for your thoughtful praise and we look forward to your return.Sincerely,Dwight Tabales,General Manager

8/10 - 좋아요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 6일
Dear Alan,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Valerie Rena 님, Westfield

2024년 2월에 2박 숙박함

4/10 - 별로예요

Edward

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got charged four times for destination charge. I still don’t understand what that is and they couldn’t explain it to me.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Edward,Thank you for taking the time to share your insightful feedback. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that our accommodations did not meet all of your expectations. It would be an honor to be given another chance to provide you with the stay you expected and deserve on your next trip to Portland.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Mark

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

JUNGMI

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Troy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Troy,Thank you for staying at The Duniway Portland, a Hilton Hotel! Your satisfaction is important to us, and we look forward to serving you again.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Toni

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly. Breakfast was excellent. Loved the decor. Quiet in the rooms.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 28일
Dear Toni,It was an honor to provide you with the best we have to offer, including our delicious breakfast and outstanding guest service! We're so happy you rested well at The Duniway Portland, a Hilton Hotel, and we hope to be of service to you again when you return to the area. Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Jingjing

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good and clean
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you for choosing The Duniway Portland, a Hilton Hotel, and for taking the time to share your lovely, five-star review. Our team works hard to ensure our rooms are spotless, so we are thrilled you were impressed. Should your travels bring you back to the area, we look forward to welcoming you back.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Danelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

6/10 - 괜찮아요

Wade

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 19일
Wade,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,Dwight Tabales,General Manager

2/10 - 너무 별로예요

Sunjoon 님, Burnaby

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 19일
Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Dwight Tabales,General Manager

2/10 - 너무 별로예요

John

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Michelle

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 3일
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon. Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Termwan 님, seattle

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Termwan,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

JORGE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Holly 님, Monroe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love that there is an indoor gym and indoor pool. The suite is absolutely worth the spend and the surrounding area is really nice. Just be cautious while out and about.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Holly, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We're thrilled our fantastic amenities added to your experience, and we appreciate you mentioning our convenient location and lovely accommodations. Thank you for your perfect rating, and we hope you return soon!Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Tammy

2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Janet

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Maria

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Rachael 님, SPRINGFIELD

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Loved the extra large room. Checkin was easy. Comfy bed. Nice bathroom. Evening bar service was not good. Staff seemed they'd prefer to be anywhere else. So, we took our business elsewhere after that.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Dear Rachael,Thank you for choosing The Duniway Portland, a Hilton Hotel! We're glad our spacious rooms and comfortable beds added to your experience. However, we apologize for any disappointment with the bar service, and we'll speak with our staff about your comments. Should you be in the area again, please come back to see us.Sincerely,Dwight Tabales,General Manager

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Stephanie,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

8/10 - 좋아요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Karina,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager